I made scripts for prank calls.
But we will probably be using it to call prospective employees that apply with us and do preliminary interviews so we can have screening and gauging people's skills, availability, knowledge, etc. and then listen to the recordings and then call up the good responses for in-person interviews.
I would make it my customer support agent before forwarding the calls to our live answering service but they don't allow call connecting yet I think. Bummer.
I might tie it into our lead gen so all new leads get a call and it prequalifies them and marks them in our crm as qualified or unqualified but I don't know if I can have it call people on a list automatically or not.
Right now we just have an outbound answering service that calls new leads and schedules quotes and has scripts and a knowledge base and it's pretty good, doesn't need much improvement, but it would be nice not to have the high costs of a human even if it's only $1.50 a minute or so.
We are launching a trained AI to handle the texting on our CRM platform. So all leads will get texts after submitting their forms and can handle instant conversations and answer questions and get them to schedule quotes all without a human having to do anything. That's going to really help us.
But we will probably be using it to call prospective employees that apply with us and do preliminary interviews so we can have screening and gauging people's skills, availability, knowledge, etc. and then listen to the recordings and then call up the good responses for in-person interviews.
I would make it my customer support agent before forwarding the calls to our live answering service but they don't allow call connecting yet I think. Bummer.
I might tie it into our lead gen so all new leads get a call and it prequalifies them and marks them in our crm as qualified or unqualified but I don't know if I can have it call people on a list automatically or not.
Right now we just have an outbound answering service that calls new leads and schedules quotes and has scripts and a knowledge base and it's pretty good, doesn't need much improvement, but it would be nice not to have the high costs of a human even if it's only $1.50 a minute or so.
We are launching a trained AI to handle the texting on our CRM platform. So all leads will get texts after submitting their forms and can handle instant conversations and answer questions and get them to schedule quotes all without a human having to do anything. That's going to really help us.