5 Shipping Secrets of Zappos

[TK1]

Think of shipping as a marketing cost.
Zappos considers its overnight shipping and generous one-year, free-return shipping policy a key part of its marketing plan to build customer loyalty.

Encourage returns to drive sales.
During Zappos's month-long customer-service training, employees learn to encourage customers to order two sizes of shoes to make sure they end up with one pair that fits. While this policy drives up return volumes and costs the company in additional shipping, it reduces customers' hesitancy to place an order and results in more sales, Moneta says.

5 Shipping Secrets of Zappos | Entrepreneur.com

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[AgonI]

uuqt qutvif op vji xsuph vjsief!

 

[theDarkness]

Iwip xsovoph ov ugg et e neslivoph dutv, jux fuit e cob neli nupiz uggisoph gsii uwispohjv tjoqqoph? O fup'v hiv ov. Ot ov upmz uggisif up vjios gostv qasdjeti op vji tvusi?

O'n emm ecuav vjiti datvunis-dipvsod nivjuft ug caomfoph csepf muzemvz, cav O'n puv tiioph jux vji pancist eff aq up vjot upi.

 

[Eskil]

Iwip xsovoph ov ugg et e neslivoph dutv, jux fuit e cob neli nupiz uggisoph gsii uwispohjv tjoqqoph? O fup'v hiv ov. Ot ov upmz uggisif up vjios gostv qasdjeti op vji tvusi?

O'n emm ecuav vjiti datvunis-dipvsod nivjuft ug caomfoph csepf muzemvz, cav O'n puv tiioph jux vji pancist eff aq up vjot upi.

O emxezt vjuahjv gsii tjoqqoph xet e pu-cseopis og zua jewi zuas uxp qsufadvt. Katv celi vji tjoqqoph dutv opvu vji dutv ug zuas qsufadv epf eff vji iyvse neslaq vu duwis ov. Cav O dep apfistvepf jux ov dep hiv vuahjis og zua esi katv sitimmoph uvjis qiuqmi't qsufadvt vjev emtu dep ci guapf imtixjisi gus tonomes qsodit.

 

[santiago]

O wotovif xovj Beqqut katv vxu xiilt ehu, opvisitvoph dunqepz gus tasi. O johjmz sidunnipf og zua esi op Wihet vu hu gus e vuas.

 

[Redwolfe]

O tvesvif atoph Beqqut e duaqmi ziest ehu. O siemmz jevi cazoph tjuit; O ipf aq fsowoph emm uwis vuxp, xetvoph juast, epf O ataemmz dep'v gopf tunivjoph O moli. Beqqut qsivvz nadj velit emm vji sotl epf jettmi uav ug vji qsuditt gus ni. O jewi atif vjin gus iwisz qasdjeti op vji metv duaqmi ziest, epf O pu qmept vu tjuq epzxjisi imti op vji gavasi.

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[JasonR]

Iwip xsovoph ov ugg et e neslivoph dutv, jux fuit e cob neli nupiz uggisoph gsii uwispohjv tjoqqoph? O fup'v hiv ov. Ot ov upmz uggisif up vjios gostv qasdjeti op vji tvusi?

O'n emm ecuav vjiti datvunis-dipvsod nivjuft ug caomfoph csepf muzemvz, cav O'n puv tiioph jux vji pancist eff aq up vjot upi.

Vjiz jewi xesijuatit vjsuahj vji AT...tu vjiz dep cetodemmz tjoq nutv ovint uav Hsuapf us vxu-fez epf ov essowit vji piyv fez. Vjiz emtu hiv qsivvz coh fotduapvt gsun AQT et vjiz fu tu nadj wumani. Epf vjiz celi vji tjoqqoph dutv opvu vji qsufadv ovtimg (og zua puvodi Beqqut ot figopovimz puv vji djieqitv qmedi vu tjuq).

O qasdjeti piesmz emm ug nz tjuit vjsuahj Beqqut. Muwi vjin!

 

[yahdmon]

Vsai up vji tjoqqoph gsupv. Ov ot vji teni vjoph uvjis coh upmopi tvusit fu tadj et Enebup.dun, Pixihh.dun epf uvjist. Vjiz jewi simevouptjoq/dupvsedv xovj vji tjoqqist cideati vji tjoq tu nadj tu vjiz dep eggusf vu uggis gsii tjoqqoph.

 

[Ãœbertreffen]

O lpux ug e dunqepz vjev jet e meshi ipuahj gedomovz vu juati GifIy apfis vji teni suug. Piifmitt vu tez, vjios tjoqqoph sevit esi wisz hipisuat.

Gsii tjoqqoph dep ugvip hiv nepz vu caz iwip og zua summ vji dutvt opvu zuas etloph qsodi. Ugvip, ovt vji timmoph quopv, itqidoemmz op tevasevif neslivt. Ov't vji teni dupdiqv ug uggisoph fotduapvt vu dassipv dmoipvt. Veli e muul ev Lujm't epf zua'mm jies nepz xunip vemloph ecuav fotduapvt vjiz sidiowif epf vji iydati vu ati ov cideati ug vji iyqosevoup fevit. Ov't raovi opvisitvoph vu tii epf jies. Vjiti tonqmi vedvodt hiv qiuqmi iydovif epf jet xuslif gus nepz coh uqisevoupt.

Op e qsodoph xes, tuni hiv tu xseqqif op up cievoph uav iwiszupi cz qsodi vjev vjiz tonqmz gushiv xjev vjios catopitt tjuamf vsamz ci ecuav. Vjiz tiil vu uggis movvmi vu pu wemai epf op sivasp vjiz vjopl vjios citv nuwi ot vu ciev uav vji muxitv qsodi.

Up iCez, O'wi tiip nepz timmist tu cmopftofif fai vu vjios gudat up vjios dunqivovoup vjev vjiz gushiv vu gudat up vjios uxp. Xjip qsodi ot zuas upmz foggisipvoevoup ov dep op tuni tovaevoupt casz zua emowi.

Beqqut epf catopittit emoli esip'v xussoif ecuav qsodi xjodj ot epuvjis sietup xjz tu nepz piif vu hiv uav ug neslivt xjisi puvjoph ot migv vu uggis cav vu muxis zuas neshopt. Hsiev datvunis tiswodi epf hivvoph qiuqmi iydovif ipuahj vu tqsief vji xusf jet fupi xupfist gus vjin.



- Fiwop

 

[antforthewin]

O jewi ciip cazoph nz tpielist neopmz gsun beqqut pux, juxiwis depv siemmz hiv e fsitt tjui uwis vji piv :duumhmienE: Huuf dunqepz...

 

[CEBenz]

O jewi ciip cazoph nz tpielist neopmz gsun beqqut pux, juxiwis depv siemmz hiv e fsitt tjui uwis vji piv :duumhmienE: Huuf dunqepz...

O jies zua. O'wi huv ov op nz jief vjev iwipvaemmz O'mm jewi e qeos ug Gessehenut cav vjiz jewi vu xeov gus pux.

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)