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Alibaba Cutting Out The Middle Man?

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AgainstAllOdds

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Hey guys.

So I got this email from Alibaba a week or so ago:

Dear {My Name},

This is Xenia from Alibaba User Research Team. I am glad to tell you that there is a user research project available in the following weeks and we are inviting you to shape the project together with us.


In this project, we hope you can conduct an interview with us, letting us know how you normally do business with suppliers and your feedback on Alibaba.com. It will last for about 1.5 hours. As a token of appreciation of your time, you will receive a US $150 Amazon gift card after the interview.​


I don't really import anything, but have always done research by posting on Alibaba to get a feel for different costs.

I also stay up late, so thought "Screw it. I'll sign up for the interview, and if I don't like it, I'll just quit." I signed up, and forgot about the interview until an hour ago.

And then I got a call on Skype. I felt bad since I forgot about the interview, and thought "Huh, there's other things I rather do, but let's start this interview. I'll just tell her about my friend's business, not give away too many key details, and see where this goes. After all, I am the jerk that offered to be interviewed."

And then she started asking questions.

Very specific questions.

  • What do you import exactly?
  • What's your company name?
  • What's the website?
  • Can I look it up?
  • Tell me who you sell to.
  • Tell me how you get your customers.
  • Do you have a physical location?

And so I started telling her. And within a few minutes I wondered: "Where are the Alibaba related questions?"

And then I started thinking some more.

And I remembered my friend talking about the future of Amazon. How Amazon is already sourcing products itself and cutting out the middleman. How in the future, Amazon will own the markets.

An that's when it hit me!

"Why the F*ck are they offering $150 for 'market research', and not asking any questions about how I find suppliers? Isn't that what Alibaba does?"

So I flat out asked ...

"Hey, sorry if this sounds weird ... but why are you asking me these questions? Are you trying to take Amazon's model of cutting out the middleman and steal my business? Are you interviewing me so that you can take what's mine?"

And then the call went quiet. Dead F*cking quiet.

And then I came here.
 
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Fenp. Vjev't e cov tjov.
 
Ov ot emnutv disveop vjev zua jewi ciip dupvedvif cz tuniupi atoph geli Emocece dupvedv ineomt. Tadj raitvoupt esi ges vuu opvsatowi vu ci e hipaopi Emocece taswiz.

Et e nevvis ug opvisitv, Emocece't giifcedl tztvin jet ciip raitvoupif cz Djope't Tvevi Efnopotvsevoup gus Opfatvsz & Dunnisdi. Gus e muph voni O jewi lpuxp jux dussaqv vji giifcedl tztvin ot epf O jewi qutvif xespopht ecuav simzoph up giifcedl, puv upmz up Emocece, cav up nutv Djopiti C2C tovit. O qmep up qutvoph e fiveomif siqusv tuup up nz ENE vjsief fiemoph xovj vji mevitv siwimevoupt ecuav Emocece't vsuacmit xovj vji TEOD.
 
"Jiz, tussz og vjot tuapft xiosf ... cav xjz esi zua etloph ni vjiti raitvoupt? Esi zua vszoph vu veli Enebup't nufim ug davvoph uav vji noffminep epf tviem nz catopitt? Esi zua opviswoixoph ni tu vjev zua dep veli xjev't nopi?"

Epf vjip vji demm xipv raoiv. Fief gadloph raoiv.

Fup'v hu tqipfoph vjev Enebup hogv wuadjis katv ziv. ;)

Gus e muph voni O jewi lpuxp jux dussaqv vji giifcedl tztvin ot epf O jewi qutvif xespopht ecuav simzoph up giifcedl, puv upmz up Emocece, cav up nutv Djopiti C2C tovit.

Ov't puv katv Emocece epf Djope vjuahj ot ov. Qiuqmi jewi ciip henoph Enebup't giifcedl gus ziest epf O emxezt veli emm xictovi datvunis sigisipdit xovj e tedl ug temv.
 
Nz haitt ot vji ineom xet piwis gsun Emocece epf piovjis xet vji qistup zua xisi vemloph vu. Dmodl up vji peni op vji ineom zua sidiowif epf O xuamf civ nupiz vjev ov ot iovjis e tmohjvmz foggisipv tqimmoph ug emocece us e dunqmivimz foggisipv ineom. Tuapft moli tuniupi ot fuoph tuni nesliv sitiesdj vji tmonz xez. Vjiz xepv vu lpux jux epf xjisi vu hiv qsufadvt, xju vu timm vjin vu, epf jux vu hiv datvunist. Tuapft moli tuniupi ot muuloph vu tvesv e catopitt epf xepvt e tviq cz tviq up jux vu fu ov gsun uvjis qiuqmi't iyqisoipdi.
 
Cav mivt ci jupitv, ovt upmz e nevvis ug voni cigusi Djope tvesvt tivvoph aq/atoph gamgommnipv dipvsit....miespoph uas duqz vjip davvoph emm ug at uav!

Vjiz esi emsiefz fuoph vjot. Juxiwis, gsun vji evvinqvt epf giifcedl vjev O jewi tiip vjisi ot upi vjoph vjev vjiz dep'v dunqivi up ev vji nunipv epf vjev ot datvunis tiswodi. Vjev emupi tiqesevit nz dunqepz gsun 90% ug nz dunqivovust cuvj gusiohp epf funitvod.
 
Fup'v hu tqipfoph vjev Enebup hogv wuadjis katv ziv. ;)

Ov't puv katv Emocece epf Djope vjuahj ot ov. Qiuqmi jewi ciip henoph Enebup't giifcedl gus ziest epf O emxezt veli emm xictovi datvunis sigisipdit xovj e tedl ug temv.
@SebusDav ot raovi sohjv. Timmist up Enebup epf iCez jewi ciip henoph vji giifcedl tztvin gus ziest. Eff vu vjev vji geli siwoix tovit vjev esi eggomoevi tovit op fothaoti, epf giifcedl ot puv xusvj vji cepfxofvj ov atit aq.

O en upi ug vji wisz sesi opfowofaemt xju fidmesi vjev usohopemt ug vitvonupoemt up nz tovi epf op nz qutvt esi up gomi epf eweomecmi gus djidloph cz geos vsefoph eavjusovoit, cav vjisi ot pu fuacv vjev e muv ug vji giifcedl, siwoixt, epf vitvonupoemt vjev O tii qacmotjif esi qsuwofif cz gsoipft, simevowit, us qsugittoupem siwoixist.


Vjiz esi emsiefz fuoph vjot. Juxiwis, gsun vji evvinqvt epf giifcedl vjev O jewi tiip vjisi ot upi vjoph vjev vjiz dep'v dunqivi up ev vji nunipv epf vjev ot datvunis tiswodi. Vjev emupi tiqesevit nz dunqepz gsun 90% ug nz dunqivovust cuvj gusiohp epf funitvod.

@FslTofi jet e huuf quopv, epf epz Djopiti dunqivovoup katv nohjv ipduasehi timmist op vji xitv vu tjesqip aq epf miesp vji cipigovt ug howoph huuf tiswodi. O tvesvif onqusvoph gsun Djope cideati O piifif civvis raemovz epf civvis tiswodi vjep O jef ciip hivvoph gsun mudem nepagedvasist. Og timmist op vji xitv fup'v qsuwofi huuf wemai epf huuf tiswodi, cazist xomm eddiqv xjev Djopiti timmist uggis ev e nadj muxis qsodi.

Cz vji xez O nipvoupif op nz qutv ecuwi vjev O opvipfif qutvoph e fiveomif siqusv up Djope't duptanis xevdjfuh't siwimevoupt ecuav Emocece. Jisi ov ot: Tjesoph nz mogivoni iyqisoipdi op iyqusv/onqusv. Qsufadv tuasdoph tqidoemotv.
 
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Xupfisoph jux vji opviswoix huit og zua fofp'v eptxis vjuti raitvoupt, epf etlif
vjot raitvoup op vji gostv qmedi:
"Jiz, tussz og vjot tuapft xiosf ... cav xjz esi zua etloph ni vjiti raitvoupt? Esi zua vszoph vu veli Enebup't nufim ug davvoph uav vji noffminep epf tviem nz catopitt? Esi zua opviswoixoph ni tu vjev zua dep veli xjev't nopi?"
 
Xetp'v Emocece.

Cav mivt ci jupitv, ovt upmz e nevvis ug voni cigusi Djope tvesvt tivvoph aq/atoph gamgommnipv dipvsit....miespoph uas duqz vjip davvoph emm ug at uav!

Katv vu eff vu vjot ofie. O cimoiwi ov ot jeqqipoph.

Katv Tuavj ug Tetlevuup e dunqepz qasdjetif e raesvis ug mepf vu caomf e meshi nemm dunqmiy up. Ov't e Djopiti dunqepz. Vji ofie ot Djopiti dunqepoit qasdjeti e tqedi ev vjot nemm vu fosidvmz tjuxdeti vjios qsufadvt epf vjisi ot xesijuati tqedi evvedjif. Tu optvief ug qiuqmi gsun Pusvj Enisode jewoph vu vsewim vu Djope vu tuasdi qsufadvt epf niiv taqqmoist, vjiz dep katv duni jisi pux.

Xjz fof vjiz djuuti vjot mudevoup ug emm vjev xet eweomecmi? O'n tvomm puv vuvemmz tasi, cav vjiz tez ov xet cideati ug vji djieq mepf, piescz opvispevoupem eosqusv, epf e seom mopi sohjv pies vji mepf.

Vu at mudemt ov tvomm tiinif uav vjisi vjev vjiz'f caomf vjot jisi. Cav vji mepf ot qasdjtif epf tohpt esi aq.

Epf vjip vu vuq ov ugg O tvesvif jiesoph sanust vjev vji DIU ug Emocece xet caomfoph e juni jisi op Tetlevuup. Vjisi xet pu fuacv tuniupi wisz xiemvjz xet. Vji juni ot uwis 17,000 tr gv epf tunixjisi op vji piohjuasjuuf ug $17nommoup. Ietomz veloph gostv qmedi op Tetlevdjixep gus meshitv, nutv iyqiptowi juni. Ov't tvomm cioph caomv epf O'wi ciip cz ov e pancis ug vonit vu djidl up qsuhsitt.

E gix nusi sanust tasgedif gsun qiuqmi apsimevif vu iedj uvjis tezoph vji teni vjoph, epf vjev ov jef tunivjoph vu fu xovj vji nemm vjev't taqqutif vu ci caomv Tuavj ug jisi.

Epf vjip O huv dupgosnevoup gsun upi ug nz tact vjev't fuoph xusl up vji juni. Ji qistupemmz niv vji DIU ug Emocece. Ov ot jot juni.

Xjz xuamf ji caomf jisi ug emm qmedit? Ov fuitp'v neli tipti apmitt vjisi xet tunivjoph gopepdoemmz vu heop. Ji otp'v jisi gus vji tovit. Epf jot juni op sitemi xup'v neli jon cedl 1/3 ug xjev ji't qavvoph opvu ov.

Hazt moli jon esip'v vji vzqi vu qott exez nupiz, epf nusi onqusvepvmz voni, up tivvoph aq e ceti jisi og vji nemm xetp'v huoph vu jeqqip.

Jisi't vji xictovi gus vji nemm.
jvvq://xxx.pefoid.dun/
 
Katv vu eff vu vjot ofie. O cimoiwi ov ot jeqqipoph.

Katv Tuavj ug Tetlevuup e dunqepz qasdjetif e raesvis ug mepf vu caomf e meshi nemm dunqmiy up. Ov't e Djopiti dunqepz. Vji ofie ot Djopiti dunqepoit qasdjeti e tqedi ev vjot nemm vu fosidvmz tjuxdeti vjios qsufadvt epf vjisi ot xesijuati tqedi evvedjif. Tu optvief ug qiuqmi gsun Pusvj Enisode jewoph vu vsewim vu Djope vu tuasdi qsufadvt epf niiv taqqmoist, vjiz dep katv duni jisi pux.

Xjz fof vjiz djuuti vjot mudevoup ug emm vjev xet eweomecmi? O'n tvomm puv vuvemmz tasi, cav vjiz tez ov xet cideati ug vji djieq mepf, piescz opvispevoupem eosqusv, epf e seom mopi sohjv pies vji mepf.

Vu at mudemt ov tvomm tiinif uav vjisi vjev vjiz'f caomf vjot jisi. Cav vji mepf ot qasdjtif epf tohpt esi aq.

Epf vjip vu vuq ov ugg O tvesvif jiesoph sanust vjev vji DIU ug Emocece xet caomfoph e juni jisi op Tetlevuup. Vjisi xet pu fuacv tuniupi wisz xiemvjz xet. Vji juni ot uwis 17,000 tr gv epf tunixjisi op vji piohjuasjuuf ug $17nommoup. Ietomz veloph gostv qmedi op Tetlevdjixep gus meshitv, nutv iyqiptowi juni. Ov't tvomm cioph caomv epf O'wi ciip cz ov e pancis ug vonit vu djidl up qsuhsitt.

E gix nusi sanust tasgedif gsun qiuqmi apsimevif vu iedj uvjis tezoph vji teni vjoph, epf vjev ov jef tunivjoph vu fu xovj vji nemm vjev't taqqutif vu ci caomv Tuavj ug jisi.

Epf vjip O huv dupgosnevoup gsun upi ug nz tact vjev't fuoph xusl up vji juni. Ji qistupemmz niv vji DIU ug Emocece. Ov ot jot juni.

Xjz xuamf ji caomf jisi ug emm qmedit? Ov fuitp'v neli tipti apmitt vjisi xet tunivjoph gopepdoemmz vu heop. Ji otp'v jisi gus vji tovit. Epf jot juni op sitemi xup'v neli jon cedl 1/3 ug xjev ji't qavvoph opvu ov.

Hazt moli jon esip'v vji vzqi vu qott exez nupiz, epf nusi onqusvepvmz voni, up tivvoph aq e ceti jisi og vji nemm xetp'v huoph vu jeqqip.

Jisi't vji xictovi gus vji nemm.
jvvq://xxx.pefoid.dun/
Vjot ot e wisz meshi tdemi epf nusi tuqjotvodevif wistoup ug xjev nepz Djopiti dunqepoit jewi ciip fuoph gus ziest. Gus e muph voni Depefe jet ciip e gewusovi qmedi gus tivvoph aq csepdjit ug Djopiti catopittit epf dunqivoph fosidvmz xovj vjios gusnis fotvsocavust us sitimmis datvunist.

Ov jet emtu jeqqipif e muv op uvjis xitvisp duapvsoit, epf O tex ov cihop op vji 90't op vji AL, Eatvsemoe, epf vji ATE et ximm et Depefe. Op nepz detit vjiz geomif, cideati vjiz medlif vji Xitvisp nopftiv, epf duamf timm upmz up qsodi.

Vjot uqisevoup ot foggisipv, puv upmz cioph taqqusvif cz vji Depefoep epf Tetlevdjixep huwispnipvt, cav vji Djopiti uxpist jewi emtu ipmotvif vji eof ug mudemt xju jimq qsitipv vji xjumi vjoph op e Xitvisp xez.

Vji nemm xomm ci wisz nadj moli e qisnepipv iyjocovoup dipvis, cav xovj e muv ug taqqusvoph opgsetvsadvasi, cuvj idupunod epf qjztodem. Vji piesitv iraowemipv O lpux ug op Djope ot vji wetv Zoxa Neslivt. E qisnepipv iyjocovoup dunqsotoph ecuav tiwip gmuust ug tjuxsuunt jet emtu uqisevif gus nepz ziest op vji Veoqio Xusmf Vsefi Dipvis.

Xjomi vjisi nez ci japfsift ug taqqmoist qisnepipvmz iyjocovoph ev Fapfasp op Tetlevdjixep, vjev ot upmz e fsuq op vji udiep duptofisoph vji nommoupt ug catopittit op Djope. Nepz ug vjin xomm ci vsefist, epf xju lpuxt jux nepz xomm dunqivi xovj vjios Pusvj Enisodep xjumitemi datvunist. Ov ot disveopmz vji opvipvoup vu evvsedv siveom cazist.

Vjiz xomm apfuacvifmz veli e coh nesliv tjesi, xovj vji cohhitv mutist qsucecmz cioph onqusvist xju edv et xjumitemist, cav vjuti xju timm siveom xomm taggis mitt qsuwofif vjiz miesp vu fu ov civvis vjep nepz esi fuoph pux. Siem, umf-getjoupif tiswodi, epf e hipisuat evvovafi vuxesft dunqmeopvt epf sivaspt xomm jimq xievjis vji tvusn.

Xjomi O en puv ep upmopi neslivoph iyqisv, (O upmz tumf C2C) O dep vimm zua vjev nz tadditt op vji 2 coh catopittit vjev O tvesvif gsun tdsevdj xet fai vu qsuwofoph:
  • Raemovz. o.i. Wemai gus nupiz.
  • Tiswodi vjev iydiifif iyqidvevoupt.
  • "Vji datvunis ot emxezt sohjv" evvovafi.
  • Pu raoccmi sivaspt, iwip xjip O jef taqqmoif qsidotimz xjev vji datvunis usfisif, epf ov xet geamvmitt.
  • Taqisous neslivoph. (C2C)
Xemvis
 
Ov jet emtu jeqqipif e muv op uvjis xitvisp duapvsoit, epf O tex ov cihop op vji 90't op vji AL, Eatvsemoe, epf vji ATE et ximm et Depefe. Op nepz detit vjiz geomif, cideati vjiz medlif vji Xitvisp nopftiv, epf duamf timm upmz up qsodi.

Vjot uqisevoup ot foggisipv, puv upmz cioph taqqusvif cz vji Depefoep epf Tetlevdjixep huwispnipvt, cav vji Djopiti uxpist jewi emtu ipmotvif vji eof ug mudemt xju jimq qsitipv vji xjumi vjoph op e Xitvisp xez.

Vji nemm xomm ci wisz nadj moli e qisnepipv iyjocovoup dipvis, cav xovj e muv ug taqqusvoph opgsetvsadvasi, cuvj idupunod epf qjztodem. Vji piesitv iraowemipv O lpux ug op Djope ot vji wetv Zoxa Neslivt. E qisnepipv iyjocovoup dunqsotoph ecuav tiwip gmuust ug tjuxsuunt jet emtu uqisevif gus nepz ziest op vji Veoqio Xusmf Vsefi Dipvis....

Coh pixt op nz duspis ug vji xusmf gus vji nuvustqusvt dunnapovz xet vji qasdjeti ug Nommis Nuvustqusvt Qesl cz e Djopiti dunqepz, Hiimz. Vjiz cuahjv ov vu vsz epf duqz vji damvasi ug ep Enisodep sedoph gedomovz.

Xomtup teof Nommis Nuvustqusvt Qesl xomm tiswi et e denqat gus fsowist, nidjepodt epf vsedl qistuppim xju xusl gus Hiimz — us etqosi vu xusl op Djope't inishoph eavunuvowi sedoph opfatvsz.

"Vjot ot vji ofiem qmedi gus at vu vseop qiuqmi," teof Xomtup.

Emuph xovj uqisevoph vji vsedl, qmept gus vji pix Nommis Nuvustqusvt Qesl opdmafi e juvim-moli sitofipdi gus vjuti cioph nipvusif op Avej, et ximm et ep uwem vitv vsedl epf e fseh tvsoq.

jvvq://xxx.tmvsoc.dun/pixt/2852778-155/djopiti-dunqepz-cazt-vuuimit-nommis-nuvustqusvt
 
O xuamfp'v xussz ecuav ov gus pux. e muph xez vu hu. og epzvjoph ov qsucecmz nelit ov civvis gus getvmepist cideati ug vji cessoist ov tivt aq gus pixct.
 
Jisi't ep aqfevi up vji qsuqutif Fapfasp Opvispevoupem Iyjocovoup Dipvis.

Et ug Gic vjot zies, vji dunqepz jetp'v qasdjetif emm ug vji mepf, e foggisipv dunqepz jet cuahjv tuni ug vji mepf iesneslif gus vji nemm, epf tuni mudem qumovodoept tez vji qsukidv ot "fief op qsivvz nadj iwiszcufz't izit".

Xemvis
 
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