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"Everybody’s obsessed with finding a niche when what they should be doing is expressing a Worldview." ~ Amy Hoy
As an aspiring Saas builder, I've followed Amy Hoy's no-bullshit blog www.unicornfree.com for some time. This particular nugget of wisdom from her is perhaps the most 'slap-me-awake' thing I've consumed in a loooong looong time.
The PDF here explains what this is all about, but for the scanners I'll give a summary:
The Premise:
Niche marketing assumes that:
1. Customer lands on website
2. Customer reads website in full
3. Customer compares your products features with his well established needs
4. Customer gives you buckets of money
But in the real world people are too busy and stressed to give your product special attention, make split second guesses about how products and services work, and come equipped with their own prejudices and world views, regardless of what niche they are in. So what tends to happen is:
1. Customer lands on website
2. Customer scans for five seconds
3. Customer doesn't see anything that jumps out at them especially
4. Customer leaves
Therefore the three laws of customer motion says:
1. A customer at rest will remain at rest unless you provide a special, motivating, attention grabbing forces that has them saying 'oh yeah, this is for me'
2. The strength of this oh yeah feeling is influenced by the alignment of your marketing with the customers Worldview, and is directly proportional to the resulting pull of the customer
3. For every customer with an 'oh yeah' there is an equal or greater number of customers with an 'oh no' feeling.
Therefore marketing is supposed to make customers move, and the force that it applies is actually the recognition of a Worldview that corresponds with their own.
Some examples of Worldviews:
Thoughts?
As an aspiring Saas builder, I've followed Amy Hoy's no-bullshit blog www.unicornfree.com for some time. This particular nugget of wisdom from her is perhaps the most 'slap-me-awake' thing I've consumed in a loooong looong time.
The PDF here explains what this is all about, but for the scanners I'll give a summary:
The Premise:
Niche marketing assumes that:
1. Customer lands on website
2. Customer reads website in full
3. Customer compares your products features with his well established needs
4. Customer gives you buckets of money
But in the real world people are too busy and stressed to give your product special attention, make split second guesses about how products and services work, and come equipped with their own prejudices and world views, regardless of what niche they are in. So what tends to happen is:
1. Customer lands on website
2. Customer scans for five seconds
3. Customer doesn't see anything that jumps out at them especially
4. Customer leaves
Therefore the three laws of customer motion says:
1. A customer at rest will remain at rest unless you provide a special, motivating, attention grabbing forces that has them saying 'oh yeah, this is for me'
2. The strength of this oh yeah feeling is influenced by the alignment of your marketing with the customers Worldview, and is directly proportional to the resulting pull of the customer
3. For every customer with an 'oh yeah' there is an equal or greater number of customers with an 'oh no' feeling.
Therefore marketing is supposed to make customers move, and the force that it applies is actually the recognition of a Worldview that corresponds with their own.
Some examples of Worldviews:
- When I have a stressful day I deserve a special treat
- Don't rock the boat
- Being outrageous is the best way to be
- Professionalism is the most important part of business
- Coffee shops are a great place to work
Thoughts?
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