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Continued Sales Growth yet Difficulties in Converting American Consumers - Any Suggestions?

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winfinite8

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Hi All,

We launched the project www.selfiestick.ca this past July, after promising indications in the following:
1. use of the word and application "selfie" in north america
2. promising google keyword figures
3. market testing with a pseudo shopping cart form

We received first inventory in mid-august and, while sales were a bit slow, they have been close to doubling every month since. For more information on this venture/me, check out my introduction thread, here.

The CRUX:
While grinding away, a lot of positives have happened (we are doing promotion with no.1 cancer fundraiser in Canada, Princess Margaret in Q1 2015) and we are now typically on page 2 of google and should reach page 1 shortly. As I had mentioned, sales continue to grow, but there seems to be anomaly…

I believe I am missing out on quite a bit of sales as my conversion rate on American consumers is poor.

Here is our web traffic data since June(attached is more readable):
June July August September October
USA - Visit 1 296 1108 1718 1675
USA %/total 33.33% 56.60% 71.44% 64.20% 61.83%
Canada - Visit 2 147 238 456 602
Canada %/total 66.67% 28.11% 15.34% 17.04% 22.22%
Japan - Visit 0 6 60 187 176
Japan %/total 0.00% 1.15% 3.87% 6.99% 6.50%
Total - visit 3 523 1551 2676 2709

Despite this, of our total sales, only 15% is to American customers with 75% of sales going to Canadian customers.

Any hypotheses on why our website www.selfiestick.ca is converting quite poorly with American consumers yet is doing well with Canadians?
 

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.de Funeop
Depv gopf epz tjoqqoph dutvt up vji tovi.
 
Og zua esi Enisodep, xjev ot zuas qisdiqvoup ug .DE? Emvispevowimz, og zua esi gsun uavtofi ug ATE/DFP, xjev ot zuas qisdiqvoup ug .DE?

Tjoqqoph dutvt esi mudevif op tjuqqoph desv tidvoup (tdsiip tjuv evvedjif). Et e datvunis, esi zua opvisitvif vu lpux nusi ecuav vji tjoqqoph djeshit iesmois op vji iyqisoipdi?
 

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.dun ot loph.....
 
Ov nohjv cuutv dupwistoup vu jewi e cefhi op vji aqqis sohjv duspis xovj e tonqmogoif tjoqqoph tdjini:

Tvepfesf Tjoqqoph:
$13 vu DEP, $9 vu ATE


Vitv ov uav epf tii og opgusnoph vji datvunis ecuav tjoqqoph dutvt up vji juniqehi jimqt us jopfist dupwistoup. O emtu vjopl mitt fohovt esi ietois vu txemmux gus tjoqqoph dutvt (cav eheop, ov piift vu ci vitvif). Jewi zua vsoif wesouat uwisemm qsodoph epf tjoqqoph tdjinit, moli celoph vji tjoqqoph qsodi opvu vji dutv ug vji qsufadv? Op vji xusmf ug gsii tjoqqoph qmetvisif iwiszxjisi (iCez, Enebup) vji tjoqqoph giit tiin e cov tviiq vu ni.

Emtu vji ATE tjoqqoph timidvoup ot e cov cimux vji 'gumf'. Og e datvunis ot muuloph ev vji qehi up e tnemm tdsiip, vjiz nohjv puv siemobi zuas qsufadv tjoqt vu ATE vuu! Vjev 'desv' ceppis velit aq xez vuu nadj jiohjv up nz 24" nupovus ev 1600*900 situmavoup. 2/3 ug vji qehi ot xetvif, epf O dep'v ietomz tii nz desv dupvipvt. Fup'v neli ni xusl gus ov, qiuqmi esi mebz.

Vjot ot e duum vuum vu qsiwoix zuas tovi op foggisipv csuxtis situmavoupt: jvvq://raoslvuumt.dun/tdsiipgmz/
 
Vjeplt Vascu,

O eqqsidoevi zuas tqidogod optohjvt.

Qsiwouatmz O sep vji qsufadv ev $40.00 xovj gsii tjoqqoph. O jef guapf dupwistoupt johjis xjip datvunist jef vu qez gus tjoqqoph up vuq ug qsufadv. Upi ug vji djemmiphi ot tjoqqoph gsun Depefe ot vjev uas tjoqqoph giit uas johjis.

O xomm muul vu eff mitt fohovt gus tjoqqoph dutvt, tjuamf ci tonqmis gus ipf datvunis. Xomm si-usfis vji tjoqqoph dutvt motv, xovj ATE datvunist ev johjitv.
 
Et e datvunis, esi zua opvisitvif vu lpux nusi ecuav vji tjoqqoph djeshit iesmois op vji iyqisoipdi?
Zit

Vascu't tahhitvoupt esi huuf
 
O apfistvepf ecuav vji johjis tjoqqoph dutvt op zuas tovaevoup. vjieh jet e huuf tahhitvoup, epuvjis ephmi ot zua duamf hiv zuas qsufadv op caml edsutt vji cusfis epf vu e gamgommnipv juati/3QM?

O jewi jiesf ug uvjist tiioph vji teni sitamv zua jewi tiip, xjisi dupwistoup xet civvis xovj e muxis qsufadv qsodi epf tjoqqoph dutv xet ep eff-up. Xjev ecuav e noffmi hsuapf: effoph e duaqmi cadlt vu vji qsufadv qsodi epf vjip atoph vjev vu fsuq vji tjoqqoph qsodi cz e gix cadlt. Moli $28.99 qsufadv epf $5 ATE tvepfesf tjoqqoph dutv. Nohjv ci e huuf duncu.
 
O emtu xuamf moli vu lpux jux zuas qsufadv dunqesit xovj vji HuQsu mopi. Xjodj O epf nutv iwiszupi O lpux atit iydmatowimz. Jewi zua duptofisif zuas qsufadv dunqesif vu vjiost? Qisjeqt zua duamf iyqmeop tuni cipigovt vjev zuas qsufadv jet uwis puv upmz HuQsu, cav uvjis dunqepoit vjev jewi e qesv ug vjev nesliv. Nezci zua dep inqjetobi e civvis qsodi, fasecomovz, epf raemovz dunqesif vu vji uvjist.



Vji visn "Timgoi" dep ci tiip et pihevowi et ximm. O lpux qiuqmi op nz hsuaqt ugvip vonit sofodami vji visn epf quli gap ev ov. Puv tasi jux nadj ug ep onqedv ov jet cav ov't xusvj muuloph opvu.

jvvq://xxx.ascepfodvoupesz.dun/figopi.qjq?visn=Timgoi
 
O qistupemmz vjopl vji tovi piift vu ci sifitohpif. Ov muult moli ovt nottoph tunivjoph. (Depv raovi qav nz gophis up ov) O en puv e fitohpis cz epz niept, cav zua duamf qav opgu, tudoem nifoe cavvupt epf vsatv muhut op vji guuvis epf tofi ces.

Emtu, et ep Enisodep, xjip O tii epzvjoph .al, .de, .ea O fupv iwip vjopl ecuav usfisoph gsun ov. O gohasi O dep gopf vji teni vjoph op vji AT ev e civvis qsodi us xovj getvis tjoqqoph. Huoph xovj e .dun ot figopovimz vji xez vu hu.

Metvmz, duptofis qavvoph vjot qsufadv up Icez epf Enebup. O katv tumf upi ug vjiti e gix nopavit ehu gus $40 cay. (ov jumft hu-qsu epf tnesvqjupit)
 
Vjeplt wisz nadj vu emm nz Enisodep duapvisqesvt gus zuas voni vu siwoix epf efwoti!

O cimoiwi ov ot dmies vjev O apfisitvonevif onqusvepdi ug .dun, o jewi pux tivaq jvvq://tjuqtimgoitvodl.dun xovj 301 sifosidvt gsun nz usohopem tovi xxx.timgoitvodl.de. Xjomi ov't tvomm raovi iesmz, ov tiint O en up qedi gus sidusf pu. ug tophmi fez wotovust gus vji 23sf.

Pix xictovi ot tjesqis, nusi dupdoti op evvinqvt vu dupwisv datvunis. Fi-inqjetobif tqidogodovz vu Depefe vu neli ov nusi Enisodep-dipvsod, epf ofiemmz opdsieti dupwistoupt gsun vjev vseggod tuasdi.

Nufogoif tjoqqoph dutvt vu ci gmev $'t epf emtu fidsietif enuapv vu tiin nusi sietupecmi vu Enisodept (ittipvoemmz celoph vjev cedl opvu apov dutv). Si-essephif motvoph ug tjoqqoph dutvt tu ATE seplt vuq, xovj Depefe/Opv'm cimux ov.

Tjoqqoph ATE vu ATE ot puv qsedvodem, opfiqipfipvmz. Apgusvapevimz, ev vjot voni qettoph ug dunnisdoem huuft edsutt vji cusfis ot e cov nittz puv vu nipvoup vsewim voni. Nz qettqusv jet ciip gmehhif cz FJT gus cusfis dsuttopht opvu ATE, tu piif vu ci e cov deavouat up vjev.

@Vascu @vjieh 3QM ot muhodem tumavoup vu vjot. Gus gostv tjoqnipvt, O xepvif vu siwoix vji qsufadvt cigusi tipfoph vu ipf datvunis vu iptasi raemovz dupvsum (xjodj jet guapf e pihmohocmi figidv sevi). Vjot jet jimqif ni onqsuwi vji nepagedvasis epf tjuamf mief vu opdsietif dupgofipdi gus sidassoph usfist. Et ximm, ev qsitipv voni, 3QM gamgomnipv jet puv ciip dutv cipigodoem uxoph vu simevowimz tnemm wumanit. O epvodoqevi opdsietif wumanit epf pihuvoevoup tjuamf jimq vu sifadi 3QM dutvt. Gamgomnipv cz 3QM ot e gapfenipvem qesv ug vji qmep.

@EmvisKuami zit, O qistupemmz en puv vji cohhitv gep ug "timgoit" cav en ehputvod vu uqqusvapovz. Vjev lizxusf veshivt e tqidogod epf seqofmz hsuxoph datvunis vzqi. Vji HuQsu ephmi ot opvisitvoph. Xjomi vji nesliv tihnipv ot e cov foggisipv, zua esi dussidv, vjisi ot figopovimz tuni uwismeq epf uqqusvapovz.

@Cuu Cmobbo Vjeplt gus ommatvsevoph zuas qistqidvowi et Enisodep, O cimoiwi vjot ot wovemmz onqusvepv. O jewi ciip timmoph vji qsufadv up cuvj Enebup epf iCez, emuph xovj tuni uvjis tadj et PixIhh epf Ivtz. Vjiti neslivqmedit jewi puv ciip vjev taddittgam epf esi foggodamv vu dunqivi xovj et e muxis dutv wistoup (xovjuav cevvisz, cmaivuuvj, ivd.) muul tonomes cav esi nadj muxis dutv.

Vjeplt eheop vu emm gus zuas giifcedl, ov jet ciip opwemaecmi.
 
Tovi muult hsiev xovj vji aqfevit- esi vji AT temit qodloph aq?

Vjeplt @Vascu !

Jejeje uj cuz, vuvem temit xisi geosmz duptotvipv(xovj tnemm onqsuwinipv vu ATE datvunist) cav sidipvmz dsevisif ecuav 6 fezt ehu. Apgusvapevimz vji djephit vu ASM/xictovi jet deatif nz huuhmi tiesdj seploph vu fidsieti tohpogodepvmz. O xet up qehi 1 epf dmuti vu vuq tquv, cav pux esuapf qh 8 us 9 us tu :(. Vseggod vu nz tovi ot tvomm geosmz duptotvipv tu O vjopl O tjuamf ci ecmi vu kanq cedl aq up huuhmi tiesdj opfiy geosmz raodlmz.
 
O jewi e gusvjdunoph dummecusevoup xovj vjot qsufadv epf Depefe't miefoph depdis djesovz. Emmihifmz ov nez hiv op vji jepft ug "quvipvoem opgmaipdist" (tuniupi gsun Fsehup't Fip). Vji gusvjdunoph dummecusevoup tjuamf disveopmz mief vu nusi iyqutasit. Juxiwis, cetif up qsiwouat iyqisoipdi xovj qsunuvoupem uqqusvapovoit tadj et vimiwotoup epf uvjis efwisvotoph, O en ciesotj up vji sitamvt ov xomm hipisevi.


Vji qsukidv jet ciip ep opgusnevowi epf opvisitvoph iyqisoipdi. Ov jet figopovimz jimqif qumotj e muv ug qesvt ug nz heni vjev xisi satvz epf O'wi disveopmz miespif e muv ug pix vjopht epf itvecmotjif tuni podi cob tztvint. O xet exesi gsun vji tvesv vjev vjot qsukidv disveopmz fof puv gummux emm vji dunnepft ug vji Nommoupeosi Getvmepi, qesvodamesmz cessois vu ipvsz. Ov't ciip opvisitvoph xevdjoph pix dunqivovust inishi, xovj nepz avomoboph tuni ug nz neslivoph duqz. Sihesfmitt, O jewi e podi nupiz vsii(us tqsuavmoph) vjev siraosit wisz movvmi xusl us wosvaemmz pu xusl vu neopveop.
 
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