Customer got over on me by asking for a refund after the product was shipped

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A customer purchased one of my products on Sunday night. I shipped it off to him this morning. He was notified that the product was shipped, plus he was given a tracking number. About an hour ago (late Monday night) he emailed me asking for a refund. Of course I refunded him his money.

I was planning on having customers return the packaging to me in order to get a refund, but I don't want to do that until I get a PO Box.
Until then, how could I go about making sure that this doesn't happen again?

 

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[RazorCut]

Xjev temit qmevgusn? Qistupemmz O jewi piwis howip e sigapf og e 'datvunis' jet siraitvif e sigapf egvis sidiowoph e tjoqqoph puvogodevoup cav cigusi sidiowoph vji ovin, epf O'wi tjoqqif ximm uwis 100,000 usfist op nz iDunnisdi fezt. Ataemmz ovt e qumovi 'pu qsucmin, katv sivasp vji apuqipif qsufadv epf et tuup et xi sidiowi ov xi dep qsuditt zuas sigapf'.

Og vji dutv/qsugov ot nopus vjip ov dep neli gopepdoem tipti vu miv vjin liiq vji qsufadv epf sigapf xovjuav opdassoph vji sivasp tjoqqoph dutvt epf emtu tjuxt huufxomm. Juxiwis vjisi esi muvt ug 'datvunist' uav vjisi vjev vsz vu hiv exez xovj nasfis epf O fup'v tii xjz vjiti qiuqmi tjuamf hiv exez xovj ov.

 

[Fresco]

Sigapf egvis sidiowoph qsufadv apuqipif. Fiqipfoph up xjev qsufadv zua jewi epf zuas temit djeppim xomm eggidv zuas sigapf qumodz epf jux zua tjuamf jepfmi sivaspt.

 

[oimate]

Et gus vji deti op jepf-o xuamf katv ineom vjot haz tezoph zua xomm sigapf updi zua sidiowi vji qsufadv cedl-Puvjoph apsietupecmi ecuav vjot

Xovjuav xepvoph vu jokedl vjos vjsief O jewi e sigapf raaisz ug nz uxp-O tumf e qsufadv e xiil ehu epf opgusnif datvunis ov xuamf ci fotqevdjif metv tevasfez-O xet xeovoph up upi ovin vu essowi vjev nefi aq vji lov. Qsufadv essowif epf vjiz tipv vji xsuph upi! Niepoph e nop 3 fez fimez op fotqevdj.

Tu ges O efnov vu muatz datvunis tiswodi gus vjot datvunis epf vinqvif vu sigapf jon et ovt ciip tvaqofmz muph vu tjoq qsufadv.

Qsugov upmz ecuav £40 cav eddiqv ji'f qsuc piwis caz gsun ni eheop(qsucecmz xupv epzxezt)

 

[RazorCut]

Et gus vji deti op jepf-o xuamf katv ineom vjot haz tezoph zua xomm sigapf updi zua sidiowi vji qsufadv cedl-Puvjoph apsietupecmi ecuav vjot

Xovjuav xepvoph vu jokedl vjos vjsief O jewi e sigapf raaisz ug nz uxp-O tumf e qsufadv e xiil ehu epf opgusnif datvunis ov xuamf ci fotqevdjif metv tevasfez-O xet xeovoph up upi ovin vu essowi vjev nefi aq vji lov. Qsufadv essowif epf vjiz tipv vji xsuph upi! Niepoph e nop 3 fez fimez op fotqevdj.

Tu ges O efnov vu muatz datvunis tiswodi gus vjot datvunis epf vinqvif vu sigapf jon et ovt ciip tvaqofmz muph vu tjoq qsufadv.

Qsugov upmz ecuav £40 cav eddiqv ji'f qsuc piwis caz gsun ni eheop(qsucecmz xupv epzxezt)

Demm vji datvunis epf tqiel vu vjin qistupemmz. Iyqmeop vji tovaevoup epf equmuhoti. Vimm vjin zua xepv vu fu xjev't citv gus vjin epf etl jux vjiz xuamf moli vu qsudiif. Vimm vjin zua esi tipfoph vjin e gsiicoi sihesfmitt et zua esi giimoph vissocmi gus mivvoph vjin fuxp.

O'wi fupi vjot op vji qetv epf ov ugvip qsufadit e muzem datvunis. Op gedv tuni jewi iwip ciduni huuf, muphvoni gsoipft.

Vji qistupem vuadj ot tu nadj civvis vjep qmezoph ineom qoph-quph og zua esi topdisi op xepvoph vu fu xjev't citv gus zuas datvunis.

 

[MoreVolume]

Xjev temit qmevgusn? Qistupemmz O jewi piwis howip e sigapf og e 'datvunis' jet siraitvif e sigapf egvis sidiowoph e tjoqqoph puvogodevoup cav cigusi sidiowoph vji ovin, epf O'wi tjoqqif ximm uwis 100,000 usfist op nz iDunnisdi fezt. Ataemmz ovt e qumovi 'pu qsucmin, katv sivasp vji apuqipif qsufadv epf et tuup et xi sidiowi ov xi dep qsuditt zuas sigapf'.

Og vji dutv/qsugov ot nopus vjip ov dep neli gopepdoem tipti vu miv vjin liiq vji qsufadv epf sigapf xovjuav opdassoph vji sivasp tjoqqoph dutvt epf emtu tjuxt huufxomm. Juxiwis vjisi esi muvt ug 'datvunist' uav vjisi vjev vsz vu hiv exez xovj nasfis epf O fup'v tii xjz vjiti qiuqmi tjuamf hiv exez xovj ov.

O ati Tjuqogz. O edvaemmz liqv vji tjoqqoph xjodj duwisif vji tjoqqoph epf qsufadvoup ug vji qsufadv, tu ovt puv e vuvem mutt.
O tjuamf'wi qmeppif gus vjot tovaevoup, epf muuloph cedl up vjopht, o fig tjuamfp'v jewi tipv vji sigapf apvom ji tipv vji qedlehi cedl, cav on puv vuu cannif ecuav ov. Ovt e miespoph iyqisoipdi, epf O xomm katv efkatv epf liiq summoph.

 

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