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Customer perception matters; yours doesn't

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Pinnacle

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Interesting lesson I learned the other day.

The picture in my avatar was once on the "The Author" page of my website. This page is the "about us" page for my business. [I've been an author all my life but never published anything until recently. Being a Fastlane student, I decided recently to write and sell my own original books as a business. More on that in a future progress thread].

The picture, if you've seen it, is me holding a book I published and began selling in Janurary 2010. The reason I took that picture was so when you look at it you know exactly what is going on. "Somebody wrote a book...this is the guy who wrote it and that is the book that he wrote."

That is what I think when I see that picture. A customer told me the other day that when he looks at it he thinks "Hey, look everybody, I wrote a book!" TOTALLY different perception and interpretation. It was amazing to me for only a moment, then I changed the picture.

I'm having some new professional pictures of myself taken at my office soon to change the image.

Customer perception of you, your business, and your products/services is what matters, not your own.

Jay Abraham has described how we have neither the right nor the power to determine what the market wants or needs at a given time. This applies to the market's perception as well. Get feedback from your customers whenever you can. What they think is the "power" that will propel you forward.
 
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Zuas qsufadv us tiswodi nez ci nusi wemaecmi, tmodlis, ietois vu ati, civvis op iwisz xez, cav og zuas datvunis fuitp'v qisdiowi vjev wemai zua xup'v ci ecmi vu djeshi gus ov.

Up vji gmoq tofi, zua nez puv ci djeshoph ipuahj gus e wovem qisdiowif wemai us djeshoph gus vji opdussidv qisdiowif wemai. Zua duamf ci miewoph nupiz up vji vecmi.

Tqipf voni apfistvepfoph zuas datvunis epf xjev vjiz xepv. Fup'v ci fotnottowi epf fup'v vsz vu sevoupemobi ov, katv miesp ov. Vjip gohasi uav jux vu fimowis ov qsugovecmz.
 
O vjopl ov't hsiev vjev zua motvipif vu vji datvunis't giifcedl optvief ug cioph figiptowi ecuav ov. Huuf kuc up vji piyv tviq!
 
Membership Required: Upgrade to Expose Nearly 1,000,000 Posts

Ready to Unleash the Millionaire Entrepreneur in You?

Become a member of the Fastlane Forum, the private community founded by best-selling author and multi-millionaire entrepreneur MJ DeMarco. Since 2007, MJ DeMarco has poured his heart and soul into the Fastlane Forum, helping entrepreneurs reclaim their time, win their financial freedom, and live their best life.

With more than 39,000 posts packed with insights, strategies, and advice, you’re not just a member—you’re stepping into MJ’s inner-circle, a place where you’ll never be left alone.

Become a member and gain immediate access to...

  • Active Community: Ever join a community only to find it DEAD? Not at Fastlane! As you can see from our home page, life-changing content is posted dozens of times daily.
  • Exclusive Insights: Direct access to MJ DeMarco’s daily contributions and wisdom.
  • Powerful Networking Opportunities: Connect with a diverse group of successful entrepreneurs who can offer mentorship, collaboration, and opportunities.
  • Proven Strategies: Learn from the best in the business, with actionable advice and strategies that can accelerate your success.

"You are the average of the five people you surround yourself with the most..."

Who are you surrounding yourself with? Surround yourself with millionaire success. Join Fastlane today!

Join Today

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