- Joined
- Oct 15, 2014
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Hey everyone,
New to the forum and am loving it. I'd just like some opinions on a situation that arose recently.
So I've found a new product that I'm going to be importing, it's a relatively unsaturated market with huge potential. Since I discovered it I've been in contact with a Chinese exporter and placed a sample order. After receiving the sample, they all sold within three days, and I received more inquiries about it, so the demand is definitely there.
So I placed a larger order, which cost quite a large amount in comparison to my current savings. We came to an agreement of the price after I negotiated (perhaps a bit too strongly) and managed to knock a substantial amount off of the originally quoted price. So I was sent a invoice confirming the price, the amount I purchased, the delivery etc. and all was good. I paid the full amount directly as I've done business with this company numerous times - hence why I know they're trusted.
The issue came after I received the confirmation that my order had been manufactured. They said they were going to require an extra payment of over $700 to cover the shipping costs (this amount isn't surprising consider the size/weight of the product).
The problem is, the supplier and I had spoken to each other in length and had come to the agreement that the shipping costs were to be included in the total price (which is clearly stated in the invoice). I then went on to quote the invoice and have refused to pay more, I also referenced the invoice as being the agreement/contact in this case (not even sure if this is true?).
The supplier has admitted to me that they undercharged on the shipping costs (which I replied by stating that it's the suppliers responsibility to find out all costs on their end before completing the transaction) and he allowed himself to be negotiated to far below the originally quoted price.
I don't want to cause too many problems for the guy, as he just seems to underestimated a few key aspects and has lost out the companies profit margin, but at the end of the day; a deals a deal.
Do you think I should have to pay the added charge? Does an invoice count as a contract in this situation (it had the terms and agreements etc)? General opinions?
New to the forum and am loving it. I'd just like some opinions on a situation that arose recently.
So I've found a new product that I'm going to be importing, it's a relatively unsaturated market with huge potential. Since I discovered it I've been in contact with a Chinese exporter and placed a sample order. After receiving the sample, they all sold within three days, and I received more inquiries about it, so the demand is definitely there.
So I placed a larger order, which cost quite a large amount in comparison to my current savings. We came to an agreement of the price after I negotiated (perhaps a bit too strongly) and managed to knock a substantial amount off of the originally quoted price. So I was sent a invoice confirming the price, the amount I purchased, the delivery etc. and all was good. I paid the full amount directly as I've done business with this company numerous times - hence why I know they're trusted.
The issue came after I received the confirmation that my order had been manufactured. They said they were going to require an extra payment of over $700 to cover the shipping costs (this amount isn't surprising consider the size/weight of the product).
The problem is, the supplier and I had spoken to each other in length and had come to the agreement that the shipping costs were to be included in the total price (which is clearly stated in the invoice). I then went on to quote the invoice and have refused to pay more, I also referenced the invoice as being the agreement/contact in this case (not even sure if this is true?).
The supplier has admitted to me that they undercharged on the shipping costs (which I replied by stating that it's the suppliers responsibility to find out all costs on their end before completing the transaction) and he allowed himself to be negotiated to far below the originally quoted price.
I don't want to cause too many problems for the guy, as he just seems to underestimated a few key aspects and has lost out the companies profit margin, but at the end of the day; a deals a deal.
Do you think I should have to pay the added charge? Does an invoice count as a contract in this situation (it had the terms and agreements etc)? General opinions?
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