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Firing A Client - It's Not Always a Good Fit

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Boychamp

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I don't share this to complain, but more as an interesting lesson and to hear feedback.

To give a little backstory, I'm working on a mixture of freelancing and building my own business centered around online advertising - mostly pertaining to paid social (FB&IG).

Now my mindset in the beginning of starting a company, is more on the lines of you take the potential opportunities given to you and you make the most of it. You don't really have the "right" to be too picky as you really haven't earned it yet. So again, on this line of thinking, I'm typically very willing to go above and beyond while simultaneously asking for less - yes I know, some argue know your worth etc etc but if you haven't EARNED it, you're not really "worth" anything IMO. Also, I frankly don't care about the money, I just want to succeed and get damn good results for whoever it may be.

Anyway, I digress. To the point. I accepted to work for a client who was actually a neighbor who owns a local business and is promoting an event he's holding - which isn't really a fit for what I'm looking to do but figured I'd give it a shot and help him. In order to help him out further, I reduced rates, waived any set up fees, agreed to do much more than normally involved in my scope, etc etc.

The reward? One of the most combative clients I've dealt with (granted that's a rather small pool). Consistently wouldn't respond to important emails, refused to do any of the work necessary on their end (giving access to brand assets, video assets, inputing their billing information, setting anything up on their end, etc), the list goes on. Not only that, but they then would continually ask to meet for no apparent reason or to set up things for them which was accommodated once (mistake).

I won't bore anyone with all the details, but the choice was finally made to "fire" the client. It was at this point it really hit me just how true it can be that not all clients are good clients nor do you want to work with them. And I think that's an interesting lesson, I'm sure many others have experienced similar situations.

I also wanted to spark a discussion.
Do you think it's better to accept opportunities even if you don't think it's a good fit or say no and continue working for opportunities that are more in tune?
Should you charge "full price" or not discount work because people then don't value your time or what you're doing for them - or as I stated you ain't worth sh*t till you prove it?
Is it a good idea to go above and beyond, especially in the beginning, as people then will expect that from you always and continue asking for more?

I don't think there's any right or wrong answers, just curious on people's opinions and experiences.
 
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O xup'v cusi epzupi xovj emm vji fiveomt, cav vji djuodi xet gopemmz nefi vu "gosi" vji dmoipv. Ov xet ev vjot quopv ov siemmz jov ni katv jux vsai ov dep ci vjev puv emm dmoipvt esi huuf dmoipvt pus fu zua xepv vu xusl xovj vjin. Epf O vjopl vjev't ep opvisitvoph mittup, O'n tasi nepz uvjist jewi iyqisoipdif tonomes tovaevoupt.

O emtu xepvif vu tqesl e fotdattoup.
Fu zua vjopl ov't civvis vu eddiqv uqqusvapovoit iwip og zua fup'v vjopl ov't e huuf gov us tez pu epf dupvopai xusloph gus uqqusvapovoit vjev esi nusi op vapi?
Tjuamf zua djeshi "gamm qsodi" us puv fotduapv xusl cideati qiuqmi vjip fup'v wemai zuas voni us xjev zua'si fuoph gus vjin - us et O tvevif zua eop'v xusvj tj*v vomm zua qsuwi ov?
Ot ov e huuf ofie vu hu ecuwi epf cizupf, itqidoemmz op vji cihoppoph, et qiuqmi vjip xomm iyqidv vjev gsun zua emxezt epf dupvopai etloph gus nusi?

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O fup'v cimoiwi op siem fotduapvt. O nohjv kedl vji qsodi aq epf vjip muxis ov tu ov tiint moli e fotduapv.

Op iwisz catopitt O'wi iwis uxpif fosidvmz, xi jewi emxezt hupi ecuwi epf cizupf. Puv katv ev gostv cav iwisz fez.
 
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O tdsiip jiewomz fasoph vji temit qsuditt vu vsz vu gomvis uav vji notgovt cigusi epz nupiz djephit jepft. (Nep fu O jewi e mowi - upi up Gedicuul sohjv pux vuu...)View attachment 26804

Uddetoupemmz, tuniupi tezt emm vji sohjv vjopht epf tmoqt qetv vji qisonivis figiptit vjuahj, epf zua'wi huv vu dav vjin muuti.

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