My client owns a local café and wants to rank #1 on Google. I told him it’s straightforward: more reviews = better rankings.
Weeks pass, and still no new reviews. I visit to see what’s going on. Turns out, the staff aren’t asking customers for reviews. I explain to management that staff need to be motivated to prompt customers. They assure me they’ve addressed it, but nothing changes.
To help, I’ve printed business cards with QR codes leading directly to the review page. Guess what? Zero results. The cards are there, but the staff aren’t using them.
So, here’s the dilemma: How can I effectively motivate the staff to ask customers for reviews?
Weeks pass, and still no new reviews. I visit to see what’s going on. Turns out, the staff aren’t asking customers for reviews. I explain to management that staff need to be motivated to prompt customers. They assure me they’ve addressed it, but nothing changes.
To help, I’ve printed business cards with QR codes leading directly to the review page. Guess what? Zero results. The cards are there, but the staff aren’t using them.
So, here’s the dilemma: How can I effectively motivate the staff to ask customers for reviews?
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