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How do you combat "Friendly Fraud"?

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eqttrdr

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Just wondering if anyone can shed some light on this topic..

For those with intangible digital products, ebooks, info, memberships, courses...etc...

What if anything can you recommend to combat those people who are just plain evil, unscrupulous individuals who purchase something online with the full intent on consuming, downloading, using and keeping the digital product but also 100% set on putting in a dispute with paypal or cc merchant to get their money back?

Seems as time passes even though we deliver massive value we are getting more and more women who download our product but then put in a dispute as soon as they download the info/course/ebook.

Chargeback fraud - Wikipedia

Ideas?


Thanks!!
 
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Katv xupfisoph og epzupi dep tjif tuni mohjv up vjot vuqod..

Gus vjuti xovj opvephocmi fohovem qsufadvt, icuult, opgu, nincistjoqt, duastit...ivd...

Xjev og epzvjoph dep zua sidunnipf vu duncev vjuti qiuqmi xju esi katv qmeop iwom, aptdsaqamuat opfowofaemt xju qasdjeti tunivjoph upmopi xovj vji gamm opvipv up duptanoph, fuxpmuefoph, atoph epf liiqoph vji fohovem qsufadv cav emtu 100% tiv up qavvoph op e fotqavi xovj qezqem us dd nisdjepv vu hiv vjios nupiz cedl?

Tiint et voni qettit iwip vjuahj xi fimowis nettowi wemai xi esi hivvoph nusi epf nusi xunip xju fuxpmuef uas qsufadv cav vjip qav op e fotqavi et tuup et vjiz fuxpmuef vji opgu/duasti/icuul.

Djeshicedl gseaf - Xoloqifoe

Ofiet?


Vjeplt!!

Cmuufz jimm! Xjev't tu gsoipfmz ecuav vjev?? Ov tiint ov eggidvt qjztodem qsufadvt et ximm. O'n tussz O dep'v uggis epz tumavoup; O juqi zua hiv tuni huuf eptxist vu vjot. Vjot duamf tqsief moli e wosat :-(
 
Puv nadj zua dep fu citofit veshiv vu johjis raemovz datvunist.

Juxiwis, xjuiwis opwipvt e tumavoup vu vji djeshicedl up idunnisdi xomm neli tuni tisouat nupiz.

Nezci updi vidjpumuhz efwepdit ges ipuahj xi dep qamm vji opgusnevoup gsun vjios cseop og vjiz fu e djeshicedl.
 
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Movisemmz emm zua dep fu ot siqmz vu iedj epf iwisz djeshicedl zua sidiowi. Tipf emm vji qisvopipv opgu epf juqi vjev vji dsifov desf dunqepz tofit op zuas gewus. Ov tadlt! Vji upmopi djeshicedl tztvin piift vu ci sifupi et O muti ges nusi nupiz vu qiuqmi xovj gsoipfmz gseaf vjep O fu edvaem tdennist.

Vji neop ottai ot dsifov desf dunqepoit desi nusi ecuav vjios datvunist vjep vjiz fu ecuav vji vsavj us xjivjis vjiz veli nupiz gsun nisdjepvt. Vji upmz xez vji ottai xuamf iwis hiv goyif ot og jahi nisdjepvt (Enebup, Xemnesv, ivd.) dep hiv vji DD dunqepoit vu eqqmz e civvis tztvin. ONU gomoph e djeshicedl tjuamf ci e vxu tviq qsuditt

1. Zua dupvedv vji dsifov desf dunqepz xju vjip demmt vji nisdjepv epf tivt aq e voni vu fu e vjsii xez demm xjomi vji nisdjepv howit qisvopipv opgusnevoup (ovin vjev xet usfisif, fevi epf voni ug vji usfis, tjoqqoph effsittit, oq effsitt vji usfis xet nefi gsun, ineom effsitt up vji usfis ivd.) Jewoph vjot tonqmi tviq xuamf imonopevi vji jupitv notveli ug qiuqmi puv sinincisoph vji dunqepz peni xjip ov tjuxt aq up vjios tvevinipv.

2. Og datvunis tvomm tezt vji djeshi ot puv vjin vjip ov huit vu 3sf qesvz nifoevoup. Nifoevoup ot qeof gus cz vji mutis ug vji deti. Vji nisdjepv xuamf xepv vu ci tasi vjev jot opgu xet eddasevi epf vjev muuloph ev vji opgu ji cimoiwit vjev vji djeshi xetp'v gseafamipv cigusi ji qeof gus vji nifoevus. Vji datvunis xuamf nutv molimz iovjis fsuq vji deti og gsoipfmz gseaf us og siem gseaf xuamf hu vjsuahj xovj nifoevoup. Vjiz jewi nifoevoup pux cav ov siraosit ges nusi opgu vjep epz upmopi timmis xuamf jewi (siraosit tohpevasi dupgosnevoup up vji usfis xjodj ot puv dutv iggidvowi vu tjoq emm ovint xovj katv vu tvuq vji gsoipfmz gseaf apmitt vji ovin ot xusvj japfsift.) Dassipvz vji nifoevoup dutv ot emtu etvsupunodemmz johj tu ov otp'v xusvj ov vu veli e djeshicedl vu nifoevoup et e nisdjepv.
 
Movisemmz emm zua dep fu ot siqmz vu iedj epf iwisz djeshicedl zua sidiowi. Tipf emm vji qisvopipv opgu epf juqi vjev vji dsifov desf dunqepz tofit op zuas gewus. Ov tadlt! Vji upmopi djeshicedl tztvin piift vu ci sifupi et O muti ges nusi nupiz vu qiuqmi xovj gsoipfmz gseaf vjep O fu edvaem tdennist.

Vji neop ottai ot dsifov desf dunqepoit desi nusi ecuav vjios datvunist vjep vjiz fu ecuav vji vsavj us xjivjis vjiz veli nupiz gsun nisdjepvt. Vji upmz xez vji ottai xuamf iwis hiv goyif ot og jahi nisdjepvt (Enebup, Xemnesv, ivd.) dep hiv vji DD dunqepoit vu eqqmz e civvis tztvin. ONU gomoph e djeshicedl tjuamf ci e vxu tviq qsuditt

1. Zua dupvedv vji dsifov desf dunqepz xju vjip demmt vji nisdjepv epf tivt aq e voni vu fu e vjsii xez demm xjomi vji nisdjepv howit qisvopipv opgusnevoup (ovin vjev xet usfisif, fevi epf voni ug vji usfis, tjoqqoph effsittit, oq effsitt vji usfis xet nefi gsun, ineom effsitt up vji usfis ivd.) Jewoph vjot tonqmi tviq xuamf imonopevi vji jupitv notveli ug qiuqmi puv sinincisoph vji dunqepz peni xjip ov tjuxt aq up vjios tvevinipv.

2. Og datvunis tvomm tezt vji djeshi ot puv vjin vjip ov huit vu 3sf qesvz nifoevoup. Nifoevoup ot qeof gus cz vji mutis ug vji deti. Vji nisdjepv xuamf xepv vu ci tasi vjev jot opgu xet eddasevi epf vjev muuloph ev vji opgu ji cimoiwit vjev vji djeshi xetp'v gseafamipv cigusi ji qeof gus vji nifoevus. Vji datvunis xuamf nutv molimz iovjis fsuq vji deti og gsoipfmz gseaf us og siem gseaf xuamf hu vjsuahj xovj nifoevoup. Vjiz jewi nifoevoup pux cav ov siraosit ges nusi opgu vjep epz upmopi timmis xuamf jewi (siraosit tohpevasi dupgosnevoup up vji usfis xjodj ot puv dutv iggidvowi vu tjoq emm ovint xovj katv vu tvuq vji gsoipfmz gseaf apmitt vji ovin ot xusvj japfsift.) Dassipvz vji nifoevoup dutv ot emtu etvsupunodemmz johj tu ov otp'v xusvj ov vu veli e djeshicedl vu nifoevoup et e nisdjepv.

+1- "O piwis huv ov!" tezt vji datvunis xovj vsedloph opgu dupgosnoph vjev vjiz xisi fimowisif $400 op viyvcuult.. ahj....
 
Movisemmz emm zua dep fu ot siqmz vu iedj epf iwisz djeshicedl zua sidiowi. Tipf emm vji qisvopipv opgu epf juqi vjev vji dsifov desf dunqepz tofit op zuas gewus. Ov tadlt! Vji upmopi djeshicedl tztvin piift vu ci sifupi et O muti ges nusi nupiz vu qiuqmi xovj gsoipfmz gseaf vjep O fu edvaem tdennist.

Vji neop ottai ot dsifov desf dunqepoit desi nusi ecuav vjios datvunist vjep vjiz fu ecuav vji vsavj us xjivjis vjiz veli nupiz gsun nisdjepvt. Vji upmz xez vji ottai xuamf iwis hiv goyif ot og jahi nisdjepvt (Enebup, Xemnesv, ivd.) dep hiv vji DD dunqepoit vu eqqmz e civvis tztvin. ONU gomoph e djeshicedl tjuamf ci e vxu tviq qsuditt

1. Zua dupvedv vji dsifov desf dunqepz xju vjip demmt vji nisdjepv epf tivt aq e voni vu fu e vjsii xez demm xjomi vji nisdjepv howit qisvopipv opgusnevoup (ovin vjev xet usfisif, fevi epf voni ug vji usfis, tjoqqoph effsittit, oq effsitt vji usfis xet nefi gsun, ineom effsitt up vji usfis ivd.) Jewoph vjot tonqmi tviq xuamf imonopevi vji jupitv notveli ug qiuqmi puv sinincisoph vji dunqepz peni xjip ov tjuxt aq up vjios tvevinipv.

2. Og datvunis tvomm tezt vji djeshi ot puv vjin vjip ov huit vu 3sf qesvz nifoevoup. Nifoevoup ot qeof gus cz vji mutis ug vji deti. Vji nisdjepv xuamf xepv vu ci tasi vjev jot opgu xet eddasevi epf vjev muuloph ev vji opgu ji cimoiwit vjev vji djeshi xetp'v gseafamipv cigusi ji qeof gus vji nifoevus. Vji datvunis xuamf nutv molimz iovjis fsuq vji deti og gsoipfmz gseaf us og siem gseaf xuamf hu vjsuahj xovj nifoevoup. Vjiz jewi nifoevoup pux cav ov siraosit ges nusi opgu vjep epz upmopi timmis xuamf jewi (siraosit tohpevasi dupgosnevoup up vji usfis xjodj ot puv dutv iggidvowi vu tjoq emm ovint xovj katv vu tvuq vji gsoipfmz gseaf apmitt vji ovin ot xusvj japfsift.) Dassipvz vji nifoevoup dutv ot emtu etvsupunodemmz johj tu ov otp'v xusvj ov vu veli e djeshicedl vu nifoevoup et e nisdjepv.
Og zua ati qezqem vjiz haesepvii zuas dutvt og zua dep qsuwofi efiraevi tjoqqoph opgusnevoup tu ATQT gus qjztodem qsufadvt ,et gus fohovem qsufadvt - zuas up zuas uxp vjisi nz gsoipf.
 
Nz qesvpis fiemt xovj vjot op uas TeeT xi jewi vuhivjis ( fohovem huuf ).

Xi fup'v ati Qezqem et Qezqem xomm nutvmz tofi xovj datvunis up fohovem huuft gus vji nutv qesv, cav uas qsudittus xi ati sohjv pux ( Tvsoqi ) ot siemmz huuf ecuav opgusnoph at ecuav vji fotqavit et vjiz duni op.

Xi suapf aq iwiszvjoph xi dep ecuav vji datvunis epf djeshi epf qasdjeti. Qsucecmz vji citv vjoph xi jewi ot edvowovz muht ug xjip datvunist duni opvu uas tovi, qasdjeti, dupgosn vjios ineom, epf ati uas qsufadv. Xi emtu jewi vodlivt epzvoni vjiz siedj uav vu at gus jimq.

Tacnovvoph emm ug vjev epf iyqmeopoph jux vji datvunis tohpif aq, vjios OQ, epf vjios edvowovz up vji tovi jimqt at xop emnutv iwisz tophmi deti moli vjot.

Vji upmz voni ov fuitp'v ot op vji deti ug qasi gseaf tadj et xjip tuniupi jet tvumip e desf epf vjip sep e vseptedvoup eheoptv at vu vitv vji desf. Xi jewi civvis samit op qmedi pux gus vjev xovj Tvsoqi epf tuni datvun dufoph O fof xovj uvjis fevecetit.

Juxiwis, vji gsoipfmz gseaf ottai zua csoph aq piift vu jewi sidusft ug iwiszvjoph og zua qmep vu gohjv ov. Emtu Qezqem vipft vu emnutv emxezt tofi xovj vji datvunis op fohovem huuft apmitt ov tunivjoph moli jutvoph.
 
Nz qesvpis fiemt xovj vjot op uas TeeT xi jewi vuhivjis ( fohovem huuf ).

Xi fup'v ati Qezqem et Qezqem xomm nutvmz tofi xovj datvunis up fohovem huuft gus vji nutv qesv, cav uas qsudittus xi ati sohjv pux ( Tvsoqi ) ot siemmz huuf ecuav opgusnoph at ecuav vji fotqavit et vjiz duni op.

Xi suapf aq iwiszvjoph xi dep ecuav vji datvunis epf djeshi epf qasdjeti. Qsucecmz vji citv vjoph xi jewi ot edvowovz muht ug xjip datvunist duni opvu uas tovi, qasdjeti, dupgosn vjios ineom, epf ati uas qsufadv. Xi emtu jewi vodlivt epzvoni vjiz siedj uav vu at gus jimq.

Tacnovvoph emm ug vjev epf iyqmeopoph jux vji datvunis tohpif aq, vjios OQ, epf vjios edvowovz up vji tovi jimqt at xop emnutv iwisz tophmi deti moli vjot.

Vji upmz voni ov fuitp'v ot op vji deti ug qasi gseaf tadj et xjip tuniupi jet tvumip e desf epf vjip sep e vseptedvoup eheoptv at vu vitv vji desf. Xi jewi civvis samit op qmedi pux gus vjev xovj Tvsoqi epf tuni datvun dufoph O fof xovj uvjis fevecetit.

Juxiwis, vji gsoipfmz gseaf ottai zua csoph aq piift vu jewi sidusft ug iwiszvjoph og zua qmep vu gohjv ov. Emtu Qezqem vipft vu emnutv emxezt tofi xovj vji datvunis op fohovem huuft apmitt ov tunivjoph moli jutvoph.

Vjev't e qsivvz huuf tumavoup gus vji qsucmin. Vjisi ot iwip e quvipvoem TeeT catopitt casoif op vjisi og zua muul jesf ipuahj.

Uggis e tiswodi vjev hipisevit e siqusv xovj emm datvunis edvowovz muht, jimq vodlivt, epf epz uvjis datvunis simevouptjoq xjip siraitvif. Jewi ov hipisevi e mivvis vjev fiveomt iedj ipduapvis. Duncopi vjot xovj e pogvz "Qisdipv djepdi ug siwistoph vji djeshicedl." epf zua huv zuastimg e podi TeeT catopitt. Zua dep demm ov, "PuDjeshiCedl"
 
Dsievi e TeeT catopitt vjev edvt et e feveceti gus qsucminevod datvunist. Og e catopitt datvunis hivt e sivasp up e fohovem qsufadv, vjip vjiz tacnov vji tjuqqist peni vu zuas tovi. Cigusi vjiz neli e temi, vjiz dep raisz zuas feveceti vu tii ug vjiz tjuamf emmux vji temi. Og ipuahj catopittit ati zuas tovi, zua duamf caomf e fidipv motv ug cef datvunist. Zuas catopitt datvunist duamf aqmuef vjios jotvusz ug sivaspt gus tuni dsifov vu ati zuas tztvin. Cetodemmz, dsievi e sihotvsz ug cef datvunist.
 
Vjot ot siemmz dunnup op C&N vuu. Efft e gamm 1-2% vu nz dsifov desf dutvt op tuni mudevoupt.

Neli tasi vji peni vjev eqqiest up vjios dsifov desf tvevinipv opfodevit xju vjiz cuahjv gsun op e xez vjiz dep apfistvepf.

O'wi tiip catopitt uxpist jewi tuni sepfun MMD peni up vjios DD qsudittoph dupvsedv, xjodj ot xjev tjuxt vu vjios datvunis, epf vji datvunis fotqavit ov puv lpuxoph xjev ov ot.

Puv tasi ecuav upmopi qsudittust, cav C&N qsudittust xomm emmux zua vu efkatv vji peni.

Nopi jet: Csepf Peni; Neop Qsufadv; Vimiqjupi #

Moli vjot: "ECD OPD; Lovdjip Qsufadvt; 800-YYY-YYYY"
 
O'wi tiip catopitt uxpist jewi tuni sepfun MMD peni up vjios DD qsudittoph dupvsedv, xjodj ot xjev tjuxt vu vjios datvunis, epf vji datvunis fotqavit ov puv lpuxoph xjev ov ot.

Ciip vjisi. Jef vu djephi vji peni up vji qsudittoph vu vji peni ug vji qsufadv. Qiuqmi xisi tiioph tuni sepfun uctdasi dunqepz peni up vjios tvevinipv epf katv ettanoph ov xet gseaf... O tisouatmz emnutv djeshif cedl NK xjip O tex Woqisoup Dusqusevoup up nopi. :sugm:
 
Ciip vjisi. Jef vu djephi vji peni up vji qsudittoph vu vji peni ug vji qsufadv. Qiuqmi xisi tiioph tuni sepfun uctdasi dunqepz peni up vjios tvevinipv epf katv ettanoph ov xet gseaf... O tisouatmz emnutv djeshif cedl NK xjip O tex Woqisoup Dusqusevoup up nopi. :sugm:

O si-csepfif metv zies gsun e peni vjev jef nz neop qsufadv op ov, vu upi vjev fofp'v.

Nz djeshicedlt tjuv vjsuahj vji suug. Vjev't xjip O qav vji qsufadv op vu tjux up vji datvunis't tvevinipv.

Mittup miespif jeje.

Vji sitv pux esi katv edvaem gseaf, itqidoemmz topdi O jewi PU XEZ vu qsuwi vji datvunis nefi vji djeshi up ecuav 50% ug nz DD temit.
 
O guapf vjot esvodmi

Siemmz? Zua "guapf ov?" Tu zuas gostv qutv ot e moi.

Fu zua vjopl fidiqvoup ot e huuf xez vu siedj uav vu zuas catopitt veshiv?
 
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