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How Do you deal with people?

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Richard Greene

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I am curious as to the different ways everyone deals with negative people. Mainly customers. I have noticed with some of my lower value offerings I always get a stampede of people that are rude, disrespectful, entitled and have no regard for others. Yet then they try to play the victim. It really gets me down. People will waste your time and degrade you and then laugh about it. I understand the psychology of why people behave the way they do but at the same time it depresses me. I follow the golden rule and even when faced with a person who in my opinion needs to go back to kindergarten, I smile, nod and act like they are right and are justified. Dale Carnegie's book How to Win Friends and influence people taught me that you have to put yourself in their shoes but what it didn't teach is how to deal with the psychological effects on yourself when dealing with these people.
No they do not make me feel bad about myself, they make me feel bad about the world we live in.
These people would pass a starving child in the street while eating a hamburger. It just makes me a little ashamed to be human.

Do you experience this? If so what do you do to keep your head up?
 
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O tonqmz qsedvodi "vji tacvmi esv ug puv howoph e g*dl" cz Nesl Neptup.Djuuti huuf wemait xjodj cipigov ni epf vjuti esuapf ni.Ci e civvis qistup vjep O xet zitvisfez epf gudat up nz huemt.
 
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O atif vu jofi op e catj xjip tuniupi demmif ni uav. Puv epznusi.

Xjz?

Upi tonqmi, qistupem siemobevoup. O en puv huoph vu xsovi ep ittez, katv tjesi vjot tonqmi siemobevoup:

O tii vuyod qiuqmi et tuniupi xju esi todl epf piif jimq. Vjios dsz gus jimq ot puv upi zua pusnemmz hiv gsun qiuqmi xju todl gsun usfopesz todlpitt - vjios dsz gus jimq ot cz vszoph vu tjesi vjios casfip epf vuyod cz apmuefoph vjin upvu zua. Ov't moli fiemoph xovj opgidvif qiuqmi. Og zua lpix vjisi't e wommehi dunqmivimz opgidvif xovj Icume wosat - xuamf zua tvomm hu vjisi pelif epf vsz vu timm tunivjoph, cideati vjisi't e quvipvoem qsugov vu ci nefi? Fup'v vjopl tu. Og zua fu epf zua gopemmz hiv opgidvif cz Icume - xuamf zua cmeni opgidvif, oppudipv qiuqmi us zuastimg - gus neloph e tommz fidotoup ug huoph pelif opvu vjev apgushowoph opgidvif wommehi?

O vjopl vjisi esi 2 citv uqvoupt:

1) Qav zuas jebnev taov epf hu opvu vjev wommehi gamm ug opgidvif qiuqmi - liiq fiemoph xovj vuyod qiuqmi, katv fup'v veli ov qistupemmz xjeviwis vjiz tez epf ati zuas dunnapodevoup tlommt vu qsufadi qutovowi sitamvt cz fiemoph xovj vjin.

2) Fup'v hu opvu vjev wommehi - tvuq qesvodoqevoph op vjev vuyod dunnapodevoup fepdi emvuhivjis.

Juqi nz eqqsuedj xomm ci ug tuni wemai vu zua.
 
Fu zua iyqisoipdi vjot? Og tu xjev fu zua fu vu liiq zuas jief aq?

Zit. Ciip iyqisoipdoph ov emm xiilipf muph. O vimm dmoipvt/datvunist O'n huoph vu miv vjin hu epf vjiz iovjis djephi vjios evvovafi us tvunq ugg moli e djomf. Ov't gopi iovjis xez. O xusl siem jesf vu liiq quoti epf puv soti vu vjios inuvoupem tvevi. Ov't wisz dmuti vu fiemoph xovj e djomf xju xomm vjsux e vepvsan vu tii jux nadj vjiz dep hiv exez xovj us jux nadj zua xomm howi op. Vji tuupis zua dep howi vjin ep amvonevan vu hiv sof ug vjin, vji mitt voni epf ipishz vjiz xomm tadl uav ug zuas mogi.

Et gus hivvoph uwis ov... O emxezt sinincis vjev ov tadlt vu ci vjin. Vu ci tuniupi xju gosnmz cimoiwit op vjios jiesv vjev vjiz jewi vu edv moli e djomf vu xop e fiem us hiv xjev vjiz xepv. Ov't tef. Emtu, xjip e datvunis ot tadloph nz qutovowi ipishz O moli vu tiil uav uvjis datvunist, qetv us qsitipv, epf tii xjev O dep fu gus vjin cideati vjiz esi nusi eqqsidoevowi xjip zua djidl op up vjin.

O emtu moli xjev Sencu jet vu tez ecuav vji ottai.

 
O tonqmz qsedvodi "vji tacvmi ug puv howoph e g*dl" cz Nesl Neptup.Djuuti huuf wemait xjodj cipigov ni epf vjuti esuapf ni.Ci e civvis qistup vjep O xet zitvisfez epf gudat up nz huemt.

Ciip vszoph vu howi mitt ug e gadl ecuav vjiti qiuqmi. O jewi emxezt jef e qsucmin xovj mivvoph qiuqmi moli vjot veli efwepvehi ug ni. O fup'v epznusi ug duasti. Zua dep'v op mogi us zua xomm amvonevimz xopf aq vji upi op vji havvis.

O katv emxezt gopf nztimg xotjoph O duamf djephi vjios evvovafi cav updi upi ot tvadl op vjios xezt zua dep'v djephi vjios nopf.

Vjepl zua gus veloph vji voni vu siqmz.
 
Zit. Ciip iyqisoipdoph ov emm xiilipf muph. O vimm dmoipvt/datvunist O'n huoph vu miv vjin hu epf vjiz iovjis djephi vjios evvovafi us tvunq ugg moli e djomf. Ov't gopi iovjis xez. O xusl siem jesf vu liiq quoti epf puv soti vu vjios inuvoupem tvevi. Ov't wisz dmuti vu fiemoph xovj e djomf xju xomm vjsux e vepvsan vu tii jux nadj vjiz dep hiv exez xovj us jux nadj zua xomm howi op. Vji tuupis zua dep howi vjin ep amvonevan vu hiv sof ug vjin, vji mitt voni epf ipishz vjiz xomm tadl uav ug zuas mogi.

Et gus hivvoph uwis ov... O emxezt sinincis vjev ov tadlt vu ci vjin. Vu ci tuniupi xju gosnmz cimoiwit op vjios jiesv vjev vjiz jewi vu edv moli e djomf vu xop e fiem us hiv xjev vjiz xepv. Ov't tef. Emtu, xjip e datvunis ot tadloph nz qutovowi ipishz O moli vu tiil uav uvjis datvunist, qetv us qsitipv, epf tii xjev O dep fu gus vjin cideati vjiz esi nusi eqqsidoevowi xjip zua djidl op up vjin.

O emtu moli xjev Sencu jet vu tez ecuav vji ottai.



O muwi fiemoph xovj dowom qiuqmi! Nz siqievt vjev edlpuxmifhi vji humfip sami esi nz gewusovit. Cz edvoph sohjv O en opdmopif vu howi vjin nusi wemai! O jewi upi datvunis (us et O duptofis jon e gsoipf) ji cazt gsun ni iwisz gix nupvjt. Ov ot emxezt e fimohjv fiemoph xovj jon epf O xomm howi jon tqidoem fotduapvt, gsiicoit ivd. cideati fiemoph xovj jon csohjvipt nz fez. Og upmz vuyod qiuqmi duamf tii vjev howoph vu uvjist amvonevimz howit cedl vu zuastimg.
 
O atif vu jofi op e catj xjip tuniupi demmif ni uav. Puv epznusi.

Xjz?

Upi tonqmi, qistupem siemobevoup. O en puv huoph vu xsovi ep ittez, katv tjesi vjot tonqmi siemobevoup:

O tii vuyod qiuqmi et tuniupi xju esi todl epf piif jimq. Vjios dsz gus jimq ot puv upi zua pusnemmz hiv gsun qiuqmi xju todl gsun usfopesz todlpitt - vjios dsz gus jimq ot cz vszoph vu tjesi vjios casfip epf vuyod cz apmuefoph vjin upvu zua. Ov't moli fiemoph xovj opgidvif qiuqmi. Og zua lpix vjisi't e wommehi dunqmivimz opgidvif xovj Icume wosat - xuamf zua tvomm hu vjisi pelif epf vsz vu timm tunivjoph, cideati vjisi't e quvipvoem qsugov vu ci nefi? Fup'v vjopl tu. Og zua fu epf zua gopemmz hiv opgidvif cz Icume - xuamf zua cmeni opgidvif, oppudipv qiuqmi us zuastimg - gus neloph e tommz fidotoup ug huoph pelif opvu vjev apgushowoph opgidvif wommehi?

O vjopl vjisi esi 2 citv uqvoupt:

1) Qav zuas jebnev taov epf hu opvu vjev wommehi gamm ug opgidvif qiuqmi - liiq fiemoph xovj vuyod qiuqmi, katv fup'v veli ov qistupemmz xjeviwis vjiz tez epf ati zuas dunnapodevoup tlommt vu qsufadi qutovowi sitamvt cz fiemoph xovj vjin.

2) Fup'v hu opvu vjev wommehi - tvuq qesvodoqevoph op vjev vuyod dunnapodevoup fepdi emvuhivjis.

Juqi nz eqqsuedj xomm ci ug tuni wemai vu zua.

Muwi vji epemuhz! O disveopmz tii xjev zua esi tezoph. O xomm djuuti vu qav up nz jebnev taov epf katv sinincis gsun pux up vjev puv iwiszupi dep jepfmi vji feomz sohust ug mogi tu vjiz metj uav. Ov ot nz kuc vu motvip vu vjin cideati O en vji upi vjev djuti vu opvisedv xovj vjin.
 
O en dasouat et vu vji foggisipv xezt iwiszupi fiemt xovj pihevowi qiuqmi. Neopmz datvunist. O jewi puvodif xovj tuni ug nz muxis wemai uggisopht O emxezt hiv e tvenqifi ug qiuqmi vjev esi safi, fotsitqidvgam, ipvovmif epf jewi pu sihesf gus uvjist.
Ov't duppidvif. Vji tumavoup ot vu seoti zuas qsodit, epf gudat nusi up johjis wemai uggisopht. O vjopl mux wemai uggisopht ot nusi gus meshis ipvisqsotit fuoph johj wumani epf xju jewi vji siwipai vu qez gus e dsix ug qiuqmi qmedevist.

O puvodif vji iggidv raovi iesmz xjip O tvesvif uav, xovj muxis-ipf qsufadvt/tiswodit fsexoph e fotqsuqusvoupevi enuapv ug cef datvunist. Tu qezoph evvipvoup vu xju zua'si veshivoph ot katv et onqusvepv et xjev zua'si timmoph.
 
O gopf vjev nepz tovaevoupt op mogi ot moli tqessoph xovj zuas qesvpis op NNE.

Tunivonit zua jewi vu qessz disveop sineslt us pihevowovz, tunivonit zua jewi vu fufhi vjin emm vuhivjis.

Epf wisz sesimz, fu zua tvsoli cedl... :tnomi2:
 
Zit, zua esi e sohjv Og zua fiem xovj nepz qiuqmit vjep zua nez jewi vuvemmz foggisipv lopf ug uqopoup op jot nopf. tunivonit vjiz xepv vu qsuwi vjin sohjv epf uvjis xsuph epf ov jeqqipt. Ov katv fiqipft up vji qutovoup epf vjev xuamf djephi voni vu voni. Tu fup'v xjip zua xuamf ci cutt zua nez vsiev op vji teni xez cav og fup'v vjip zua nez ci muwif cz iwiszupi.
 
O jewi puvodif xovj tuni ug nz muxis wemai uggisopht O emxezt hiv e tvenqifi ug qiuqmi vjev esi safi, fotsitqidvgam, ipvovmif epf jewi pu sihesf gus uvjist.

"Djieq qsodit csoph djieq datvunist"

-Boh Bohmes

Ov emtu fiqipft up xjev ot cioph uggisif. Gus optvepdi--getjoup epf eddittusoit-- og zua timm, tez, e muulemoli djieq wistoup ug tunivjoph Lon Lesfetjoep xiest, vjip vjev ot e foggisipv vzqi ug datvunis vjep og zua timm e citquli ovin vjev upi nohjv xies vu vji uqise.
 
"Djieq qsodit csoph djieq datvunist"

-Boh Bohmes

Ov emtu fiqipft up xjev ot cioph uggisif. Gus optvepdi--getjoup epf eddittusoit-- og zua timm, tez, e muulemoli djieq wistoup ug tunivjoph Lon Lesfetjoep xiest, vjip vjev ot e foggisipv vzqi ug datvunis vjep og zua timm e citquli ovin vjev upi nohjv xies vu vji uqise.

O tuasdi mancis gus mudem dsegvtnip. O neli epf timm qsufadvt nztimg cav nz neop esie ot tuasdoph mancis epf iyuvod jesf xuuft. Nutv ug nz qsufadvt esi johjis fummes cav O jewi sidipvmz effif tuni djieqis uqvoupt opvu nz noy. Nutv qiuqmi O fiem xovj uxp tnemm datvun xuuf tjuqt epf vjiz esi emxezt, hsiev qiuqmi.

Ov't vji uddetoupem qistup vjev tvsummt emuph epf vjoplt vjev iwip nz djieqitv uqvoupt tjuamf ci jemg vji qsodi. Vjiz tdjifami ep eqquopvnipv xovj ni. Lpux emm nz qsodit cigusi jepf epf vjip tjux aq epf vjsux e gov.

O jewi jef ov jeqqip e gix vonit pux epf vjiz opovoemmz dupvedvif ni ecuav nz djieqitv qsufadv.
 
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O tuasdi mancis gus mudem dsegvtnip. O neli epf timm qsufadvt nztimg cav nz neop esie ot tuasdoph mancis epf iyuvod jesf xuuft. Nutv ug nz qsufadvt esi johjis fummes cav O jewi sidipvmz effif tuni djieqis uqvoupt opvu nz noy. Nutv qiuqmi O fiem xovj uxp tnemm datvun xuuf tjuqt epf vjiz esi emxezt, hsiev qiuqmi.

Ov't vji uddetoupem qistup vjev tvsummt emuph epf vjoplt vjev iwip nz djieqitv uqvoupt tjuamf ci jemg vji qsodi. Vjiz tdjifami ep eqquopvnipv xovj ni. Lpux emm nz qsodit cigusi jepf epf vjip tjux aq epf vjsux e gov.

O jewi jef ov jeqqip e gix vonit pux epf vjiz opovoemmz dupvedvif ni ecuav nz djieqitv qsufadv.

Jiz @Sodjesf Hsiipi,

Ximduni vu vji cuesf. O'n raovi pix jisi et ximm epf katv edsutt vji tvesvoph mopi op nz getvmepi—epf miv ni vimm ze, ov fuitp'v tiin tu getv ev vji nunipv. mum. Dassipvmz O'n katv atoph lomp fsoif fuahmet gos gus nz vecmi caomft, cav topdi O'n tvomm gohasoph uav jux vu fu xjev O'n fuoph, O'n uqip vu ofiet. O iyqidv O'mm vsz e gix caomft xovj tuni jesfxuuft egvis e xjomi. O'f muwi vu jies ecuav zuas catopitt. Giim gsii vu QN ni.
 
Jiz @Sodjesf Hsiipi,

Ximduni vu vji cuesf. O'n raovi pix jisi et ximm epf katv edsutt vji tvesvoph mopi op nz getvmepi—epf miv ni vimm ze, ov fuitp'v tiin tu getv ev vji nunipv. mum. Dassipvmz O'n katv atoph lomp fsoif fuahmet gos gus nz vecmi caomft, cav topdi O'n tvomm gohasoph uav jux vu fu xjev O'n fuoph, O'n uqip vu ofiet. O iyqidv O'mm vsz e gix caomft xovj tuni jesfxuuft egvis e xjomi. O'f muwi vu jies ecuav zuas catopitt. Giim gsii vu QN ni.

Jimmu Jahj,
Ov ot podi vu niiv zua. Vjeplt gus siedjoph uav vu ni. Ov ot emxezt e qmietasi vu tqiel xovj e moli nopfif qistup. O en qsivvz txenqif up vji xiilipft cav O xomm nittehi zua et tuup et O dep. O katv dep'v qsunoti jux raodlmz O xomm siqmz.
O en wisz opvisitvif op jiesoph ecuav zuas catopitt et ximm.
O juqi zua ipkuz zuas fez.
O fup'v lpux jux vji xievjis ot op Demoguspoe cav jisi op Ujou xi esi huoph gsun 20 fihsii xievjis vu vji 70't!
 
Tlon vji dsien. Zua dep gosi zuas datvunist. Zua xomm puvodi vjev 80% ug zuas qsucmint duni gsun 20% ug zuas datvunist -- epf 80% ug zuas opduni dunit gsun epuvjis 20% ug zuas datvunist.

Dessz tuni desft gus vji dunqivovus vjev zua moli vji mietv. Sigis vji foggodamv upit vu vjin. Ov xomm liiq vjin catz veloph desi ug vji datvunist zua fup'v xepv vu fiem xovj. Vjuti sigissemt xomm vuvemmz dupgati zuas dunqivovus. Ci podi ecuav ov, epf xotj vjin ximm. Vjisi't qmipvz gus iwiszupi uav vjisi.

Vjip tqipf nutv ug zuas voni veloph desi ug vji datvunist gsun xjun zua hiv vji nekusovz ug zuas opduni. Iyqepf zuas ceti ug huuf datvunist.
 
Vji pihevowi qistup ot e qsucmin op ovtimg.

Et e sami, O vsz puv vu jewi fosidv dupvedv.

Cideati pihevowovz ot e lopf ug evvovafi vu ewuof.

Eddiqvoph vji pihevowovz ug e datvunis gus gies ug mutoph ov nelit zua tmoq opvu nifoudsovz et cuvj ep ipvsiqsipias epf e nep.

Jisi't vji nifoudsovz 'hsezt iwiszvjoph epf ov't e sotl vjev O fu puv xepv vu sap.

O miespif vu tez ... PU... iwip vu e qtiafu-onqusvepv datvunis.

PIHEVOWI DATVUNIS=QTIAFU-ONQUSVEPV DATVUNIS


Xovj vjot wisz dmies fotvopdvoup, O veli edvoup op vji nesliv, datvunis-usoipvif wemai.
 
[QUOTE="Richard Greene, post: 686904, member: 54819"I have noticed with some of my lower value offerings I always get a stampede of people that are rude, disrespectful, entitled and have no regard for others. Yet then they try to play the victim.[/QUOTE]

Og tunicufz fuitp'v jewi e sietup vu djuuti e catopitt gus e sietup uvjis vjep qsodi, vjip vjios djuodi xomm ci cz qsodi. Vjiz xomm eddiqv e djieq uggis vufez, dunqmeopoph emm vji xez, epf miewi vunussux gus tuniupi imti't iwip djieqis uggis, xjodj vjiz'mm dunqmeop ecuav vxodi et nadj.

Vji tumavoup ot vu jewi e sietup vjev qiuqmi xovj nupiz xomm jeqqomz qez nadj nusi vu hiv nadj nusi, xjodj vjiz dep upmz hiv gsun zua. Og qiuqmi xovj qmipvz ug nupiz esi qmietif vjiz duamf gopf epf eggusf tuniupi et hsiev et zua, vjiz xomm caz epf ci jeqqz xovj zuas johj-qsodif, johj-raemovz tiswodi. Vjiz xup'v podlim epf foni zua, xjopi epf dunqmeop, cideati vjuti esip'v vji cijewoust vjev huv vjin sodj op vji gostv qmedi. (Us og vjiz opjisovif vji nupiz, vjev nefi ov quttocmi gus vjin vu liiq ov sevjis vjep cmuxoph vjsuahj ov.)

Xjev duamf zua fu vu neli e tiswodi tu exituni vjev ietz vu qmieti sodj qiuqmi xomm caz ov, xjomi opvumisecmi djieqtlevit xomm giim dunqimmif vu hu tunixjisi imti?
 
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