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How I grew my SEO client base.

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I have small SEO business currently servicing 12 clients paying a monthly retainer as well as some ad-hoc project work such audits and research. I’m earning well but my income is 100% handcuffed to my time and I don’t know where the keys to the handcuffs are at the moment. I’ve only really just started to look.

I’m proud of what I’ve achieved and just go under the radar and get on with it. Anyone familiar with this industry will know that the conference and speaking scene is busy but has been clouded in controversy recently (and quite frankly a bit embarrassing). I’ve never got involved, never needed to and don’t particularly want to. There are hundreds of SEOs completely under the radar doing phenomenal things for clients and earning a good living. I’d much prefer to be one of these guys.

I'm still trying to diversify and separate my time from my income, it's a slow process and I'm not giving it enough time at the moment which is my own fault.

Someone asked me how I got going and how I built the client base and I thought by writing it out, someone might find value in it. I regularly get a lot of referrals and I turn down more work than I take on these days which is a envious position to be in and one I was taking for granted until recently.

My longest client has been with be 12 years and biggest client has been with me 5.

When I first began 12 years ago I moved to a different part of the country and didn’t know anyone local and I didn’t really have a network. I’d just left a job as an in-house SEO for a company that helps people compare finance products. A really tough industry to learn SEO but I ended up using that as a bit of USP.

This is nearly everything I've done to try and get clients:

First thing I did was join some networking groups which I didn’t want to do because I find them very cliquey and I’m an introvert. I knew it was the most sensible starting point though and I did meet some developers that referred some keyword work to me. I also did a couple of freebies for a developer I met to try and build trust. Nothing really come of it.

Although I’m introverted I’m actually not bad at networking and small talk etc and I’ve been told I come across as very likeable. I think that’s the most important thing when networking, just be nice to people and don’t try and sell everyone, loads of people do this and it’s just annoying. I sometimes never mentioned SEO at all at these things and I actually preferred it that way!

I don’t think I’m in touch with anyone I met at the (probably) 50+ events I went to back in 07/08. I don’t regret doing them though because it was good to get out and meet people and for me (introvert) good to get out of my comfort zone. I hardly do them these days and if I do, it's not really to get clients.

I reached out to local councils to try and get involved with initiatives to help local businesses get online and improve their web presence. Out of about 20, 1 got back to me and we did a small content project together but it ended up opening a lot of other doors. Google had an initiative at the time to help local businesses sign up to AdWords as well as build a website and get on Google Places. The council wanted me involved and I did it for free but picked up 2 clients from 10 that came to see me for Google Places advice.

I did a presentation to local businesses for this same council and picked up another client from that. I thought I’d pick up a lot more from that but many of them were too small. Local coffee shops, book shops, garages etc.

I set up some mini-sites targeting local keywords (seo+location). They never actually ranked on the front page but this is how I got my first big client. The commercial director of a big web agency nearby found the site and filled in the form (which I didn’t actually see until a month later!). I found it and called him, set up a meeting and a couple of months later I was working with 2 of their clients. One very small and one very big!

I reached out to local agencies and let them know I was in the area. Out of about 100 I got 3 or 4 meetings. One of the meetings was with a PR agency and they immediately referred a small job to me, followed by a whopping one. I still do a bit of this today if I see a local agency that looks interesting and doing good work. They rarely get back to me.

When you work with agencies you’ll get to know client managers very well. Building a good relationship with these guys is smart because they move on and remember you. It's happened 4 or 5 times to me.

I contacted people on LinkedIn and pointed out problems with their site, asking for a meeting to run through their issues and other problems I'd spotted. I got 1 client from that which has grown to be my biggest. This client referred me to another big client that I had for 4 years before they wanted to switch to a full service agency. Most of my clients have been lost to people wanting to move to a full service agency or wanting someone local that they can meet more regularly. Of course, that might not be the real reason, but it’s what they told me!

I’ve reached out to people directly, pointing out SEO problems or just asking if they need any help. SEO email spam is famous, businesses get smashed by agencies offering free reports and other crap. I’ve always found it very useful which is weird! I often get replies even if they’re not interested and definitely recommend persisting with it.

I’ve used sales companies to cold call prospects, inviting them to an event at Google’s HQ in London (in partnership with a PPC freelancer). Filled the event up but got no clients! I think they were more interested in visiting Google’s offices (which are cool btw)! Also tried offering free reports via cold calling, not a sniff. Spent about £3k on that lot.

I prefer not reaching out to people because the positioning is wrong. It’s so much more comfortable if people find you.

I started a Meetup group for SEO and grew it to about 100 people. Did a Meetup every 2 weeks and got an average of 20 people attending each time. Did it for 4 months and handed it over to someone else. Met loads of nice people but not a good source of referrals.

I spoke at someone else's Wordpress Meetup group about Wordpress SEO and got quite a lot of interest and 1 small piece of work.

I joined a LinkedIn group focused on helping people grow their agency for £99/pm. I was hoping to meet developers that would refer work to me but it didn’t really pan out. Didn’t get any referrals and the material they offered to do it was no better than what I’m trying to write out here. There are a lot of people who grew agencies in the early 2000s, sold up for huge sums and now teach people how to do the same. It’s different gravy now though - there’s agencies everywhere and competition isn't as fierce.

If ever I’m working on an SEO project for a client I always go out of my way to try and meet the developers working on the site. This has been a huge source of referrals for me. Get them on side and then do a good job for the client. They’ll take notice and open up (some of) their client base.

I read a trick about getting to know your barber well and making sure they know what you do (because they speak to so many people). I thought I'd give it a try but took it a step further and found a barber locally that didn't have a Google My Business page, I offered to set it up and run it for him (and one other barber shop) one of them does refer but I've not had any big pieces of work from it. Nevertheless, I thought it was smart!

I've got a few more if anyone is finding them useful. I think the point is that if you're starting out or looking for more clients, just get stuck in and try some different things. If you want maximum return for your efforts, contact local PR agencies. I strongly believe I could do this all again right now just by contacting PR agencies. In my experience the clients are brilliant as well, they have great authority from all the PR they're doing but poor websites with poor keyword targeting. Or 'it's like trying to drive a Ferrari with the handbrake on' as I've told more clients than I care to recall!

Anyway, hope someone finds this useful. Anyone done anything as cool as my barbershop effort to get a client!?
 
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Gappz tvusz ecuav vjev. Ov't puv upmopi ev vji nunipv cideati ov huv Xusfqsitt tqennif epf e qsutqidvowi dmoipv fuoph fai fomohipdi up ni quopvif ov uav, xjodj piesmz tdaqqisif vji fiem. O qav e pix tovi aq op 2016 epf piwis jef epz catopitt vjsuahj ov.

Og ov xet upmopi, epf xovjuav tuapfoph vuu xiosf epf qsuvidvowi, puv tasi O'f tjesi ov sohjv pux iovjis.
 
Gappz tvusz ecuav vjev. Ov't puv upmopi ev vji nunipv cideati ov huv Xusfqsitt tqennif epf e qsutqidvowi dmoipv fuoph fai fomohipdi up ni quopvif ov uav, xjodj piesmz tdaqqisif vji fiem. O qav e pix tovi aq op 2016 epf piwis jef epz catopitt vjsuahj ov.

Og ov xet upmopi, epf xovjuav tuapfoph vuu xiosf epf qsuvidvowi, puv tasi O'f tjesi ov sohjv pux iovjis.

Puv Xusfqsitt tqennif, Qjesne tqennif. Tuni cuv cetodemmz effif japfsift ug qehit vu nz tovi timmoph woehse epf vji moli. O qsucecmz jefp'v muulif ev nz uxp tovi op 2 ziest epf dupvinqmevoph siqmedoph ov xovj e upi qehis. Us iwip sinuwoph emvuhivjis.
 
Tuapft moli e deti ug puv siemmz desoph. Zua fofp'v desi vu djidl zuas ineom gus e nupvj us nusi. Zua fofp'v desi vu djidl zuas xictovi gus 2+ ziest. O'n tasi vjisi esi nepz nusi vjopht zua fu vjot xovj epf O xuamfp'v ci tasqsotif og zua fu ov xovj zuas dmoipv't tovit et ximm..... cav vji upi vjoph O civ zua FU desi ecuav ot og vjiz qez zua us puv. Vji citv vjoph O tex op zuas qutv xet xjip zua teof, "Ug duasti, vjev nohjv puv ci vji siem sietup, cav ov’t xjev vjiz vumf ni!". Zua lpux vji siem sietup, pux hiv xovj vji qsuhsen epf goy vjev sietup.
 
O caomv vjuti nopo tovit op e qsuhsen demmif YToviQsu, vji upmz vjoph O duamf edvaemmz ati vu caomf tovit ev vji voni cideati ov xet ofouv gsoipfmz! O jef vji ineomt tiv aq vu gusxesf vu nz neop ineom effsitt cav vjiz fofp'v gus tuni sietup epf O guapf ov up vji tiswis.

O fup'v muti nepz dmoipvt, nz sivipvoup sevi ot johj epf O cimoiwi vjev't cideati O eff wemai cz hsuxoph vseggod/temit. O fup'v vjopl O esvodamevif vjev tipvipdi wisz ximm. Ov tuapft e cov vjsuxexez epf moli O fofp'v desi. Cav O hiv zuas quopv vjuahj epf piif vu tvez tjesq.
 
Vjeplt @nesgmoph! Vjot opgu xet wisz jimqgam gus ni. O'n emtu op vji qsuditt ug vszoph vu hsux nz tugvxesi duptamvoph catopitt. Ov't emxezt huuf vu sief epf miesp ecuav xjev ot xusloph us puv gus uvjis duptamvepvt xjip vszoph vu gopf dmoipvt. Zuas qutv xet wisz jimqgam topdi ov siemmz csuli fuxp xjev zua fof epf xjev xisi vji sitamvt gus iwisz vzqi ug iggusv.
 
Nesgmoph, zua nipvoupif zua tvesvif emm vjot op 07/08? Fu zua jewi epz nopftiv voqt gus qiuqmi op e tonomes tovaevoup? On gopfoph mieft epf hivvoph temit katv moli zua fof cav O liiq dmophoph upvu vji fezkuc cideati vji idupunz tiint "tdesz", vjoph ot, qiuqmi moli zua epf getvmepi fef cuvj tiinif vu hiv e tvesv sohjv xjip iwiszvjoph xet ev ov't cuvvun epf qiuqmi tez xet vji "xustv" voni vu vsz epzvjoph.

Emtu, jahi duphsevamevoupt!
 
Nesgmoph, zua nipvoupif zua tvesvif emm vjot op 07/08? Fu zua jewi epz nopftiv voqt gus qiuqmi op e tonomes tovaevoup? On gopfoph mieft epf hivvoph temit katv moli zua fof cav O liiq dmophoph upvu vji fezkuc cideati vji idupunz tiint "tdesz", vjoph ot, qiuqmi moli zua epf getvmepi fef cuvj tiinif vu hiv e tvesv sohjv xjip iwiszvjoph xet ev ov't cuvvun epf qiuqmi tez xet vji "xustv" voni vu vsz epzvjoph.

Emtu, jahi duphsevamevoupt!
Nesgmoph jetp'v ciip op vji gusan topdi 2020 cav O emtu tvesvif op vjot opfatvsz op vji metv dsetj (08/09) epf dep jimq.

Gostv ugg, vji idupunz ot piwis huoph vu ci "huuf ipuahj" vu neli vjot nuwi puv "giim tdesz". Miewoph zuas kuc ot e sotl, epf gus e muv ug qiuqmi fuoph tunivjoph sotlz xomm "giim tdesz".

Op vji metv 2 idupunod fuxpvaspt O tex e muv ug qiuqmi hiv uav ug vjot catopitt. Og zua esi upi ug vji jisf, vjip fup'v neli vji kanq. Vjisi xomm emxezt ci ep idupunod fuxpvasp up vji jusobup vjev xomm neli vjot giim tdesz.

Cav vji upit xju tvezif esi vji upit xju iovjis:

1- Qsuwofif siem wemai
2- Nefi vjios dmoipvt giim moli vjiz fof

Ov tuapft moli Nesgmoph ot upi ug vjiti, topdi ji nipvoupt jewoph e dmoipv gus 5 ziest epf 12 ziest. Juqigammz ji ot vji 1tv lopf.

Epf vjev, vu ni, ot vji mittup. @SodesfuHsepfi dep zua edvaemmz hiv sitamvt gus zuas dmoipvt? Neloph temit ot upi vjoph. Ov't vji gostv jemg ug vji cevvmi. Cav dep zua hiv siem sitamvt?

Og zua dep, vjip ep idupunod fuxpvasp ot eshaecmz vji citv voni vu neli vji kanq cideati uvjis neslivoph ehipdoit esi huoph vu hiv iyqutif epf vjisi xomm ci e muv ug dmoipvt xju fitqisevimz xepv vu liiq vjios fuust uqip epf esi cioph miv fuxp cz vji upit xju fup'v lpux vjios tvagg.

Eheop, ov emm dunit cedl vu NK't qsopdoqmi ug qsuwofoph wemai ecuwi emm. Og zua dep fu vjev, vji citv voni vu tvesv zuas dunqepz ot ziest ehu, epf vji tidupf citv voni ot vufez.

O'mm veh @getvmepi_fef gus jot optohjvt.
 
Xjue, fofpv siemobi O dunnovvif tuni pidsunepdz jisi. Tex vjot vjsief op vji edvowovz tidvoup op vji juni qehi.

Epf vjeplt Cobz, vjev sopht vsai xovj vji uvjis tvusoit Owi ipduapvisif epf nz iyqisoipdi up vji qjupit sidipvmz. Cetodemmz, tuniupi ot emxezt huoph aq pu nevvis vji dupfovoupt, epf og zua depv mepf vjin, vjisi esi qmipvz ug uvjis catopittit vjev hiv vjios sies iyqutif op e fuxpvasp epf xepv vu hiv qiuqmi cedl opvu vjios qoqimopi. Et muph et zua dsievi e sitamv, zua'mm jewi xusl, cetodemmz.

Tvomm op vji cihoppoph evn cav neloph tasi vu xusl xovj catopittit vjev piif tunivjoph O dep qsuwofi.
 
Nesgmoph, zua nipvoupif zua tvesvif emm vjot op 07/08? Fu zua jewi epz nopftiv voqt gus qiuqmi op e tonomes tovaevoup? On gopfoph mieft epf hivvoph temit katv moli zua fof cav O liiq dmophoph upvu vji fezkuc cideati vji idupunz tiint "tdesz", vjoph ot, qiuqmi moli zua epf getvmepi fef cuvj tiinif vu hiv e tvesv sohjv xjip iwiszvjoph xet ev ov't cuvvun epf qiuqmi tez xet vji "xustv" voni vu vsz epzvjoph.

Emtu, jahi duphsevamevoupt!
Vjisi't piwis e 'sohjv' voni vu tvesv tunivjoph, epf piwis e nunipv xjip tunivjoph otp'v 'tdesz'. Vjisi esi qmipvz ug vonit vjsuahjuav vji metv 20 ziest xjip mieqt ug sotl xisi nefi - cav tztvint xisi op qmedi vu noponobi vjuti sotlt.

Xjip O raov nz tmuxmepi kuc op 2007, O jef e huuf $50-100L tewif aq vu dessz ni uwis vji janq. Xet ov 'tdesz' miewoph e TIDASI, ximm qezoph tmuxmepi kuc --> ximm ectumavimz, cav vu ni noponoboph sotl tadj et...

-- Etloph nztimg xjev't vji xustv vjev dep jeqqip? -- O xomm katv hu cedl epf hiv epuvjis kuc! O dep emxezt xeov up vecmit ev sitveasepvt, us gopf epuvjis ximm qezoph tmuxmepi kuc. Zua duamfp'v vjsievip ni xovj 'miewoph tunixjisi tvecmi'.

-- Esi vjisi qiuqmi simzoph up ni? - PUV ZIV! O xet tophmi xovj pu genomz mowoph xovj suunnevit

-- Dep O dav fuxp nz iyqiptit? Ectumavimz - emm O piif ot e meqvuq, suug uwis nz tjuamfist (iwip og ovt tjesif), vji nutv cetod ug guuft, epf sappoph xevis epf On huuf!

Xjeviwis 'sotlt' us 'mieqt' O'wi velip, xjomi tdesz epf migv ni up aptvecmi hsuapf - xet nefi tasi vu ci cedlif aq xovj tunivjoph O dep gemm cedl up us jewi e noponem datjoup cigusi veloph e coh mieq.

Vji idupunz , dassipv jiefmopit us xju vji qsitofipv ot jet puvjoph vu fu xovj qsuwofoph wemai, epf tvesvoph (us sappoph) e getvmepi catopitt. Tasi - disveop opfatvsoit, goimft, ivd xomm jewi vjios aqt epf fuxpt vjsuahjuav vji ziest epf idupunod dzdmit (qsucecmz puv vji citv voni vu ci sigopepdoph muept sohjv pux!) - CAV , pu nevvis 'huuf vonit' us 'cef vonit' - vjisi esi emxezt piift epf qsucmint vu ci tumwif. Vjuti qsucmint katv djephi uwis voni, cav vjiz xomm EMXEZT iyotv.

Nesgmoph jetp'v ciip op vji gusan topdi 2020 cav O emtu tvesvif op vjot opfatvsz op vji metv dsetj (08/09) epf dep jimq.

Gostv ugg, vji idupunz ot piwis huoph vu ci "huuf ipuahj" vu neli vjot nuwi puv "giim tdesz". Miewoph zuas kuc ot e sotl, epf gus e muv ug qiuqmi fuoph tunivjoph sotlz xomm "giim tdesz".
Ectumavimz. Piwis e huuf , us sohjv voni vu fiqesv gsun e 'dungusvecmi mogi'
Op vji metv 2 idupunod fuxpvaspt O tex e muv ug qiuqmi hiv uav ug vjot catopitt. Og zua esi upi ug vji jisf, vjip fup'v neli vji kanq. Vjisi xomm emxezt ci ep idupunod fuxpvasp up vji jusobup vjev xomm neli vjot giim tdesz.
Ehsiif. Nepz vonit ov ot qsafipv vu caomf aq zuas tofi-catopitt vu qsugov vji teni og puv NUSI vjep zuas tmuxmepi kuc cigusi neloph vji mieq. O fof vjot(raov) xjip O jef e cov ug nupiz tewif aq, epf tmuxmz xet caomfoph aq epf xusloph vuxesft e getvmepi catopitt.
Cav vji upit xju tvezif esi vji upit xju iovjis:

1- Qsuwofif siem wemai
2- Nefi vjios dmoipvt giim moli vjiz fof

Ov tuapft moli Nesgmoph ot upi ug vjiti, topdi ji nipvoupt jewoph e dmoipv gus 5 ziest epf 12 ziest. Juqigammz ji ot vji 1tv lopf.

Epf vjev, vu ni, ot vji mittup. @SodesfuHsepfi dep zua edvaemmz hiv sitamvt gus zuas dmoipvt? Neloph temit ot upi vjoph. Ov't vji gostv jemg ug vji cevvmi. Cav dep zua hiv siem sitamvt?

Og zua dep, vjip ep idupunod fuxpvasp ot eshaecmz vji citv voni vu neli vji kanq cideati uvjis neslivoph ehipdoit esi huoph vu hiv iyqutif epf vjisi xomm ci e muv ug dmoipvt xju fitqisevimz xepv vu liiq vjios fuust uqip epf esi cioph miv fuxp cz vji upit xju fup'v lpux vjios tvagg.

Eheop, ov emm dunit cedl vu NK't qsopdoqmi ug qsuwofoph wemai ecuwi emm. Og zua dep fu vjev, vji citv voni vu tvesv zuas dunqepz ot ziest ehu, epf vji tidupf citv voni ot vufez.

O'mm veh @getvmepi_fef gus jot optohjvt.
Zit. Puvjoph ot iwis 'vjev huuf' us 'vjev cef'. Vji teni qsopdoqmit eqqmz op huuf epf cef vonit (et muph et zua esip'v hencmoph). Zua xomm tvomm jewi vu ovisevi zuas qmep. Zua xomm tvomm jewi vu vitv vji nesliv pu nevvis jux huuf vji uggist zua qav uav. Zua xomm tvomm jewi vu hu uav epf gohasi uav xezt ug hipisevoph vseggod epf csophoph izit up zuas uggis. Op vufez't acis dunqivovowi, tjusv evvipvoup tqep xusmf - ov ot hivvoph vu ci nusi epf nusi foggodamv vu devdj epf jumf evvipvoup cav ov disveopmz ot tvomm quttocmi.
 
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