I recently was at a McDonald's with a friend. He told me what he wanted and went to get a seat. I told the cashier what my friend wanted, it was a burger+fries bundle (more expensive when bought separately).
When I got sat down at the table with my friend, I started reading the receipt - not only did the cashier bill me for fries and the burger separately, she also gave me the wrong burger. Well, I'm not going to get mad over $0.50 and a piece of cow in my burger instead of a piece of chicken, but it got me thinking.
McDonald's is a franchise - they sell systems that just work. Wouldn't McD want the cashier job be more of a no-brainer than it already is? Instead of actually talking to people AND giving them stuff, you just give people stuff. Plus checkout is that tiny bit faster.
How would it work:
1. Pick what you want to eat in a smartphone app
2. Use your phone's NFC to transfer what you want to eat from the app to a scanning device (I'd have to manufacture that device)
3. Device puts the data in the cash register
4. Pay, get your food, go away
What do you think?
and most importantly, how do I validate this in less than a month/week?
When I got sat down at the table with my friend, I started reading the receipt - not only did the cashier bill me for fries and the burger separately, she also gave me the wrong burger. Well, I'm not going to get mad over $0.50 and a piece of cow in my burger instead of a piece of chicken, but it got me thinking.
McDonald's is a franchise - they sell systems that just work. Wouldn't McD want the cashier job be more of a no-brainer than it already is? Instead of actually talking to people AND giving them stuff, you just give people stuff. Plus checkout is that tiny bit faster.
How would it work:
1. Pick what you want to eat in a smartphone app
2. Use your phone's NFC to transfer what you want to eat from the app to a scanning device (I'd have to manufacture that device)
3. Device puts the data in the cash register
4. Pay, get your food, go away
What do you think?
and most importantly, how do I validate this in less than a month/week?
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