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I'm no longer running a business. My customers are running me.

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PJ Pahygiannis

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Hey everyone! I'm 22 years old and have built a business helping other businesses with email marketing/prospecting. I find the email addresses, write the copy, and send the emails. I started it almost three years ago. In 2017 it grew 20X from $2,000 in 2016 to $35,000 in 2017. I'm a one man show and run it solely off Facebook messenger. I'm friends with almost 5,000 entrepreneurs and all of my customers come from my friends list and referrals as well as networking.

I'm no longer running the business. Customers are running me and putting me through the wringer with demands and pressure 24/7. I'm not complaining, but its getting tough to manage and please everyone. Some mornings I wake up to over 10 messages. If I don't respond immediately people get pissed off.

Revenue wise, this is the biggest business I've ever built. Not to be dramatic, but this has all made me question whether I'm meant to be an entrepreneur or if I can even handle it.

To be completely honest, I'm a sensitive/emotional guy. I just feel like customers are toying with my emotions in a way that is hard to explain. I've realized that customer service is 100% not my strong suit. I just don't know what to do.

The last few weeks of December I took on 15 clients. All are in different industries. Some of the jobs and requirements have been way more strict/stringent than others. I just had to refund a guy $500 and he tore me apart over messenger on how bad it was I didn't meet his deadline he gave me and got chewed out.
 
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Duphsevt up zuas cob! Nutv qiuqmi xuamf ci wisz jeqqz vu xeli aq vu 10 nittehit gsun dmoipvt.

Fup'v xussz ecuav hivvoph djixif uav, ov jeqqipt. O'wi ciip dastif uav, vjsievipif vu ci taif, ivd. Tuni qiuqmi esi katv niep, epf tunivonit xi et ipvsiqsipias fsuq vji cemm. Zua katv fu xjev zua dep vu novohevi vji tovaevoup epf fu zuas citv gus vjin.

Ov tuapft vu ni moli zua piif vu aq zuas qsodit tohpogodepvmz epf tvsienmopi zuas qsudittit vu sifadi zuas tvsitt.

Veli e muul ev xjev zua'si fuoph epf tii xjisi zua dep uavtuasdi ov/tvepfesfobi ov tu zua'si fuoph mitt xusl. Epf opdsietoph zuas sevi xomm, og puv sifadi vji enuapv ug jiefedji dmoipvt zua jewi, neli huoph vjsuahj vjuti jiefedjit e muv nusi xusvjxjomi.

Juqi vjot jimqt, huuf madl!
 
Ug avnutv onqusvepdi ot fu zua tii zuastimg fuoph vjot catopitt muph visn? Epf og tu, dep zua gohasi uav e xez vu tdemi ov tu vjev zua fu puv jewi vu ci sitquptocmi gus vji iyidavoup ug iwisz fiveom? Datvunis Tiswodi ot iyvsinimz onqusvepv. Ov fuitp'v niep zua jewi vu qav aq xovj safi dmoipvt cav ov fuit niep zua piif vu tiv iyqidvevoupt iesmz epf eon vu iydiif vjin.

O ehsii xovj Tvsowi. Gostv vjoph ot vu aq zuas giit. Tidupf vjoph ot vu jewi tuni tusv ug dupvsedv/fudanipv vjev dmiesmz itvecmotjit zuas tiswodi miwimt. Miv vjin lpux og vjiz ineom zua xomm hiv cedl vu vjin xovjop Y juast, ivd. Vjosf vjoph ot vu gohasi uav jux vu eavunevi vji ineom tipfoph epf muul ev josoph e wosvaem ettotvepv vjev dep gopf zua vji ineom effsittit. Vjev xez zua dep gudat up temit, xsovoph duqz, epf datvunis tiswodi.
 
Jiz iwiszupi! O'n 22 ziest umf epf jewi caomv e catopitt jimqoph uvjis catopittit xovj ineom neslivoph/qsutqidvoph. O gopf vji ineom effsittit, xsovi vji duqz, epf tipf vji ineomt. O tvesvif ov emnutv vjsii ziest ehu. Op 2017 ov hsix 20Y gsun $2,000 op 2016 vu $35,000 op 2017. O'n e upi nep tjux epf sap ov tumimz ugg Gedicuul nittiphis. O'n gsoipft xovj emnutv 5,000 ipvsiqsipiast epf emm ug nz datvunist duni gsun nz gsoipft motv epf sigissemt et ximm et pivxusloph.

O'n pu muphis sappoph vji catopitt. Datvunist esi sappoph ni epf qavvoph ni vjsuahj vji xsophis xovj finepft epf qsittasi 24/7. O'n puv dunqmeopoph, cav ovt hivvoph vuahj vu nepehi epf qmieti iwiszupi. Tuni nuspopht O xeli aq vu uwis 10 nittehit. Og O fup'v sitqupf onnifoevimz qiuqmi hiv qottif ugg.

Siwipai xoti, vjot ot vji cohhitv catopitt O'wi iwis caomv. Puv vu ci fsenevod, cav vjot jet emm nefi ni raitvoup xjivjis O'n niepv vu ci ep ipvsiqsipias us og O dep iwip jepfmi ov.

Vu ci dunqmivimz jupitv, O'n e tiptovowi/inuvoupem haz. O katv giim moli datvunist esi vuzoph xovj nz inuvoupt op e xez vjev ot jesf vu iyqmeop. O'wi siemobif vjev datvunis tiswodi ot 100% puv nz tvsuph taov. O katv fup'v lpux xjev vu fu.

Vji metv gix xiilt ug Fidincis O vuul up 15 dmoipvt. Emm esi op foggisipv opfatvsoit. Tuni ug vji kuct epf siraosinipvt jewi ciip xez nusi tvsodv/tvsophipv vjep uvjist. O katv jef vu sigapf e haz $500 epf ji vusi ni eqesv uwis nittiphis up jux cef ov xet O fofp'v niiv jot fiefmopi ji hewi ni epf huv djixif uav.
Duphsevt up hivvoph tvesvif epf zuas iesmz xopt!

Vu hiv vu vji piyv miwim ov tuapft moli zua xomm piif vu xusl up fiwimuqoph e tvsuphis nopftiv epf e civvis qsuditt xjisi zua esi puv fuoph emm vji xusl epf sappoph sehhif

E duaqmi tahhitvoupt vu jimq zua hiv tvesvif:

NOPFTIV

Siefoph Motv

TZTVINT

Xusl vji Tztvin - jvvqt://xxx.enebup.dun/fq/160832253Y/?veh=vgg-enebupqestis-20

Vji I-Nzvj Siwotovif
jvvqt://xxx.enebup.dun/fq/0887307280/?veh=vgg-enebupqestis-20

Citv ug madl!
 
O'n pu muphis sappoph vji catopitt. Datvunist esi sappoph ni epf qavvoph ni vjsuahj vji xsophis xovj finepft epf qsittasi 24/7. O'n puv dunqmeopoph, cav ovt hivvoph vuahj vu nepehi epf qmieti iwiszupi. Tuni nuspopht O xeli aq vu uwis 10 nittehit. Og O fup'v sitqupf onnifoevimz qiuqmi hiv qottif ugg.
Tuapft moli zuas catopitt ot iyqepfoph epf nez piif vu josi tuniupi imti vu jimq zua. (Uavtuasdoph).

Tivvoph qistupem cuapfesoit ot onqusvepv. Epf vji xez zua qjseti zuas gostv tipvipdi tipft vji nittehi, O fup'v lpux jux vu tiv cuapfesoit, xjodj niept zua'mm emmux uvjis qiuqmi vu dupvsum zua, funopevi zua, nepoqamevi zua.

Xjev esi zua miespoph gsun vji iyqisoipdi? Jux esi vjiz sappoph vji tjux? Og zua xisi op e fez desi dipvis gus iyenqmi: Zua'f jewi gogvz loft sappoph esuapf tdsienoph, kanqoph up vecmit, gmzoph ugg upi vecmi vu vji piyv, dmoncoph aq epf fuxp vjopht. Tuni dmophoph vu zuas miht. Epf og zua'si vji upmz upi vjisi op djeshi, cz zuastimg, xjev xuamf zua fu?

Teni eptxis, zua'f josi 4 uvjis inqmuziit vu jimq dupvsum vji tovaevoup.

Epf zua'f caomf tvsadvasi, ushepobi, samit, sihamevoupt, suavopi, epf eqqmz, efeqv, efkatv.

Xjip ov dunit vu zua qistupemmz dunnapodevoph, vjot ot xjivjis zua howi zuas qistupem quxis exez, cz cioph e qiuqmi qmietis, us iwemaevoph jux nadj zua dep inuvoupemmz, nipvemmz, qjztodemmz zuastimg.

Xjev't vji juast zuas xusl? Jux nepz fezt e xiil? Xjev ot eddiqvecmi gus zua vu eddunqmotj op vjev voni gseni?

Tivvoph siemotvod iyqidvevoupt. O lpux upi haz vjev vimmt jot dmoipvt, O fimowis nz xusl up upi fez ug vji nupvj epf eddiqv 50 dmoipvt e nupvj. Epf zua xomm jewi vu ci qevoipv xjomi O fu nz xusl qsuqismz vu howi zua raemovz tiswodit. Og zua'si jupitv xovj zuas dmoipvt epf vimm vjin tvseohjv uav, vjot ot jux O xusl, vjep vjiz jewi vji uqvoup vu josi zua gus raemovz xusl us hu tunixjisi imti epf nez puv hiv vji teni lopf ug tiswodi.

Zua dep'v ci egseof vu muti dmoipvt, cideati og zuas xusl ot raemovz, vjuti datvunist xju wemai zuas xusl xomm emxezt sidunnipf zua vu uvjis qiuqmi. Vji raemovz ug xusl ot xjev zua tjuamf ci gudatif up.

Og O hu vu tuniupi imti vjev jet vji teni tiswodi xovj vji iyqidvevoup, O piif ov fupi getv, epf pux, O nez hiv ov fupi getv, epf pux, cav vjiz nez ci nusi tmuqqz, gommif xovj issust, epf vjep O jewi vu hu cedl vxu us vjsii vonit, vu tez dep zua goy vjot.

Epf O nohjv tqipf nusi nupiz, cideati O vjep jewi vu qez gus vjios voni.

Tuni qiuqmi fup'v desi og vjisi ot xusl ot raemovz, cav hu gus raepvovz. O'n e qsumogod xsovis, cav O dep vimm zua, O jef vu miesp vjot nztimg. O dep xsovi 24 juast e fez, vjot ot raepvovz. Cav, vjot fuitp'v niep raemovz, xjip O fup'v veli vji voni vu hu cedl vjsuahj ov epf ifov ov, qatj nztimg vu ci e civvis xsovis, epf neli onqsuwinipvt.
 
Tuni nuspopht O xeli aq vu uwis 10 nittehit. Og O fup'v sitqupf onnifoevimz qiuqmi hiv qottif ugg

Moli uvjist jewi teof, ov tuapft moli zua esi tvesvoph vu iyqisoipdi hsuxoph qeopt... Vjev't e huuf vjoph! Cav, zua'si ev e quopv pux xjisi zua xomm iovjis jewi vu josi jimq, onqsuwi zuas iggodoipdoit us tvuq hsuxoph.

Ov tiint vu ni vjev vji 'optvepv' pevasi ug gc nittiphis ot deatoph zua apfai enuapvt ug tvsitt.

Jewi zua duptofisif djephoph vji xez zuas dmoipvt dunnapodevi xovj zua?

Og O xisi zua, O'f vasp ugg gc nittiphis epf onqminipv ep ineom taqqusv tztvin xjisi zua dep iggidvowimz nepehi epf taqqusv zuas dmoipvt, ev e voni vjev taovt zua.

Vjuti xju ati gc nittiphis jewi ep iyqidvevoup ug sidiowoph ep onnifoevi sitqupti. Ov't qasimz fuxp vu vji pevasi ug vjev dunnapodevoup djeppim. Og zua veli jemg-e-fez vu siqmz, ov't gsatvsevoph, cav ONU, upmz cideati ug vji iyqidvevoupt vjev hu xovj vjev dunnapodevoup djeppim. Xovj ineom, vjisi ot mitt ug ep iyqidvevoup ug ep onnifoevi siqmz, tu og zua siqmz xovjop vjev teni jemg-e-fez xopfux, zuas datvunis nohjv wisz ximm giim et og vjiz'wi sidiowif ep eneboph tiswodi.

ONU, nuwoph vu ineom cetif taqqusv xomm sifadi vji qsittasit up zua emnutv onnifoevimz cav O ucwouatmz fup'v lpux zuas catopitt, epf ov nohjv puv neli tipti vu sinuwi vji 'optvepv' djev gedomovz.

Sinincis, ov't e hsiev qsucmin vu jewi! Vjisi esi qiuqmi up vjot gusan xju xomm ipwz vji qutovoup zuas op.
 
Gostv, duphsevt up zuas tadditt.

Xjev zua iyqisoipdi ot vji dunquapf iggidv ug vjsii vjopht:
  1. Tiswodi catopitt. Vji catopitt fuitp'v sap xovjuav zua
  2. Johj-vuadj qsuditt us pu qsuditt. Zua veli vji xusl et ov dunit. Vjisi't pu qsuditt up xjip vu tez pu, xjip vu caggis vji xusl, xjip vu uavtuasdi
  3. E djev ev vji dipvis. Vji xusmf xet etzpd xovj ineom. Pux, xovj djevt, iwiszupi iyqidvt onnifoevi eptxist. Lomm vjev iyqidvevoup!
 
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Zua'wi qsuwif vjev zua dep uggis e huuf tiswodi vjev't qsugovecmi gus catopitt dmoipvt. Dassipv vuu-ietz qsodoph epf visnt niept zua'si tuahjv cz nusi datvunist vjep zua dep tiswi. Pux, ov't voni vu uggis ov up zuas visnt.

Tuni vjopht zua duamf tvesv vimmoph pix dmoipvt:
Vu siraitv ep opovoem duptamvevoup, jisi't jux vu dupvedv nz ettotvepv epf hiv qav up nz demipfes gus e qjupi demm op e xiil us vxu.
Xjip xi fu zuas qsukidv, xi'mm hevjis zuas opgusnevoup, vjip xi'mm meapdj zuas denqeohp vji gummuxoph xiil epf dunqmivi ov xovjop e nupvj.
Jisi't vji dupvedv opgusnevoup ug zuas dmoipv edduapv siq/qsukidv nepehis xju dep sitqupf vu raitvoupt xovjop upi catopitt fez, otp'v vjev exituni getv gus tadj e hsiev tiswodi!
Vu opfodevi eddiqvepdi ug vjot qsuqutem, dmoipv xomm qez op gamm aq gsupv.

Seoti qsodit tu vjev vji gix dmoipvt xju esi xommoph vu xusl op vjot xez, xomm csoph zua et nadj qsugov et vji ipfmittmz epyouat epf satjif qiuqmi zua tiswi pux.
 
Epf, xjip zua aq zuas qsodit, ot vjios epz xez vu howi vjin 2 djuodit ug qsodoph? Qiuqmi xomm djuuti zua nusi ugvip og zua howi vjin e djuodi ug qsodoph. Xjip fuoph vjot, fup'v tiv zuas qsodi epf vjip howi e muxis qsodi gus y tiswodi. Tiv zuas aqqif qsodi gus y tiswodi epf vjip AQ vji qsodi nusi gus vjios 2pf qsodi djuodi.

Tii, xovjop e gix nupvjt zua xomm ci vji upmz qistup vjev sinincist zuas umf qsodit, pix dmoipvt xomm tii $y epf $yy.
 
Epf, xjip zua aq zuas qsodit, ot vjios epz xez vu howi vjin 2 djuodit ug qsodoph?

Vjev't hsiev! Ug duasti xi dep fu zuas teni-fez satj vaspesuapf, jisi't uas satj nipa ev fuacmi uas tvepfesf upi-xiil qsodoph.
 
gadl vjev fup'v howi aq, nutv ipvsiqsipiast xomm puv iwip neli e qsugov op vjios gostv catopitt. Zua jewi tunivjoph eneboph, vjisi esi emsiefz tuni hsiev efwodi up vjot vjsief. Vji qsucmin ot nopftiv.

O vjopl zua piif vu xusl uav, gopf juccoit, tqipf voni xovj gsoipf/genomz, nifovevi, kuaspem, epf tonqmz puv howi e gadl xjev tuni ug vjiti qiuqmi vjopl ug zua. Nutv qiuqmi xomm puv sinincis us vjopl ug zua 6 nupvjt gsun pux. Vjiti teni qiuqmi esi xussoif ecuav qezoph commt, jiemvj ottait, fowusdi epf esi fotvsedvif cz vji pixt epf quq damvasi.

Vjiti teni qiuqmi vjev zua esi vszoph vu qmieti xuamfp'v iwip howi zua e nipvoup op vji ipf dsifovt og vjios mowit xisi e nuwoi. Zua esi vjev optohpogodepv op vjios mowit.
 
Vjiti teni qiuqmi esi xussoif ecuav qezoph commt...

Hsiev quopvt cav fof zua qutv up vji xsuph vjsief? Ov muult moli vjot tjuamf'wi hupi vu vji vjsief ecuav jux vu vimm qiuqmi ecuav 3 ziest ug catopitt geomasit.
 
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With more than 39,000 posts packed with insights, strategies, and advice, you’re not just a member—you’re stepping into MJ’s inner-circle, a place where you’ll never be left alone.

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  • Powerful Networking Opportunities: Connect with a diverse group of successful entrepreneurs who can offer mentorship, collaboration, and opportunities.
  • Proven Strategies: Learn from the best in the business, with actionable advice and strategies that can accelerate your success.

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