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Two updates that I found interesting :
1. email templates
http://www.amazon.com/gp/help/customer/display.html?nodeId=201109380
2. Buyer/Seller messaging service for FBA
http://www.amazon.com/gp/help/customer/display.html/?ie=UTF8&nodeId=200441880
We use feedback genius for routine email with customers, but I still think there are probably some stock responses we could store in Amazon's email templates section for routine customer communication in response to inquiries.
1. email templates
http://www.amazon.com/gp/help/customer/display.html?nodeId=201109380
2. Buyer/Seller messaging service for FBA
http://www.amazon.com/gp/help/customer/display.html/?ie=UTF8&nodeId=200441880
We use feedback genius for routine email with customers, but I still think there are probably some stock responses we could store in Amazon's email templates section for routine customer communication in response to inquiries.
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