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Introduction for my 3D Configurator Business and my problems

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Fiete

PARKED
Joined
Mar 23, 2020
Messages
2
Location
Germany, Ludwigslust
Rep Bank
$35
Hello, my name is Fiete and I come from near Hamburg (Germany).


Briefly about my background:


I built an agency ECommerce agency with 18 years as Co Founder which is specialized in Shopify, Shopware and WooCommerce store development. We ran the agency with this business model from 2019-2021.


Our Company: Konfiguratoren - Automation & Visualisierung - WeimannMedia


Then in 2021, one of our clients asked if we could also develop a 3D product configurator. Together we developed a test project and we enjoyed it so much that we said we would only specialize in configurators. We then wrote a business plan and rebuilt our business model and branding.


Here is an example of one of our 3D configurators:





At the moment we develop the configurators completely by ourselves. We have already built a few frameworks together but it is not a SaaS model. That's why the price is between 20.000€- 70.000€. The price is a one-time payment, we still offer service contracts but we don't have a big monthly recurring income. Currently we sell it only in Germany.


The product configurator is interesting for several target groups:

- E-commerce & Brands (time saving, increase conversion rate, process optimization, reduce marketing budget...)
- B2B & Industry (CPQ solution for sales)
- Retail


We are currently at a standstill and do not know what to do, so I would just like to get opinions from outside. I hope you can help me.


Here are my questions:


1. we offer the configurator to all the target groups i described above. This means that there is no uniform process and we do not address any target group directly in our branding, but rather generally what advantages a configurator has.


Does it make sense to specialize in one target group or should we just offer different solutions for the different target groups?



2) We currently have a strong problem in prospecting, in sales we have a coverage rate of 67% which is actually quite good.


Currently we only have a cold mailing campaign for prospecting which goes to a free workshop on the benefits of a configurator for the company and how to integrate it.


Which sales strategy and which sales channel would you recommend to us?

I know there are a lot of questions - but I appreciate any help. Thanks a lot in advance!

Best regards from Germany, Fiete. :-)
 
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