Hi, there was a boom abt 7-8 years ago, when call centers used to make a lot of money for firms which outsourced some of their work to countries like India, China and Philippines. And, also these countries got a lot of benefits as it generated employment, raised standard of living for those employed in these sectors.
Recently, i was discussing with an entrepreneurial friend about the viability and competition of setting up a call center in India which would focus on getting clients from US for various processes. But, I need some Fastlaner advice on how to get clients and contracts even if I take care of all the setup and infrastructure on my end. I am also thinking of connecting and networking with sm guys who can persuade and get contracts from companies for their non-core functions. Keeping fingers crossed and hoping I get something valuable here.
Cheers.
Recently, i was discussing with an entrepreneurial friend about the viability and competition of setting up a call center in India which would focus on getting clients from US for various processes. But, I need some Fastlaner advice on how to get clients and contracts even if I take care of all the setup and infrastructure on my end. I am also thinking of connecting and networking with sm guys who can persuade and get contracts from companies for their non-core functions. Keeping fingers crossed and hoping I get something valuable here.
Cheers.
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