Unsure if this is the right forum for it, I believe it would come under "Business Management" perhaps?
So, I went the path of the productized service. A specialized Facebook Marketing agency focused in a particular niche.
Buzz words a plenty.
And there's a need. Oh boy is there a need here. This is the kind of thing that can save lives for these people, the kind of stories I am hearing there is a need.
I now have 11 soft agreements to proceed with me... now what?
I adjusted a marketing proposal with terms of agreement for payment and (brief) description of services defined.
Add to this a questionnaire to help understand their business, brand, customer and needs (optional form but helpful).
And a document explaining how the process ought to proceed from this point on in broad strokes.
This intro package was sent 2 nights ago and I haven't word back yet.
The agreement was 3 months of free service (to create some case studies and build good faith) so they do not need to sign anything, but I felt it necessary to maintain a professional package in introduction to the service and to prepare for after the 3 months should they decide to continue.
Did I overwhelm them? Was it too much? Or perhaps they misunderstood the contract. Though I had thought that it was explained clearly enough from the start it was a free 3 month trial and no payment required to begin.
I'm not even sure what to search for. Client onboarding perhaps? Customer Introduction? I'm browsing around but there seems to be a gap in all the educational material out there between closing the sale and providing the service.
So, I went the path of the productized service. A specialized Facebook Marketing agency focused in a particular niche.
Buzz words a plenty.
And there's a need. Oh boy is there a need here. This is the kind of thing that can save lives for these people, the kind of stories I am hearing there is a need.
I now have 11 soft agreements to proceed with me... now what?
I adjusted a marketing proposal with terms of agreement for payment and (brief) description of services defined.
Add to this a questionnaire to help understand their business, brand, customer and needs (optional form but helpful).
And a document explaining how the process ought to proceed from this point on in broad strokes.
This intro package was sent 2 nights ago and I haven't word back yet.
The agreement was 3 months of free service (to create some case studies and build good faith) so they do not need to sign anything, but I felt it necessary to maintain a professional package in introduction to the service and to prepare for after the 3 months should they decide to continue.
Did I overwhelm them? Was it too much? Or perhaps they misunderstood the contract. Though I had thought that it was explained clearly enough from the start it was a free 3 month trial and no payment required to begin.
I'm not even sure what to search for. Client onboarding perhaps? Customer Introduction? I'm browsing around but there seems to be a gap in all the educational material out there between closing the sale and providing the service.
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