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Online Consulting Business - Website/Organization Help Needed

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eqttrdr

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Can't figure out the best platform, tools and way to handle this issue I am having.


Basically I do online consulting for a certain group of people and I am getting more business which is great but systematically my business is a complete mess.

I currently offer either a one time 30 day payment, a 3 or 6 month contract. The 3 or 6 month contract they sign is paid per month but at a discount to the normal 30 day rate. I offer check payment and paypal payment.

Problem now is that as my business is growing its getting to become a complete hassle to figure out who is paid up, who owes money, or who is late. I have an excel file that I have to keep referring back to but its a mess. There must be a better way to keep track of payments, something with reminders, etc?

Also paid clients get unlimited access to my email, text and phone support. What I find though is that even when a client has stopped paying they keep emailing, calling and texting me..LOL. What am I supposed to do after I keep reminding them to pay and yet they now think they can just keep contacting me even though I dont answer their questions.

Has to be a way to cut off access to my email, or phone until they are paid again??

Is there a CMS that handles this stuff? Or is something like this even handled online?

I do not offer any in person support at all and my consulting requires that I be able to offer emergency support via email/phone.


Thanks in advance for -- Any thoughts, suggestions or even links to where I can learn more are greatly appreciated as I am all out of ideas here.
 
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With more than 39,000 posts packed with insights, strategies, and advice, you’re not just a member—you’re stepping into MJ’s inner-circle, a place where you’ll never be left alone.

Become a member and gain immediate access to...

  • Active Community: Ever join a community only to find it DEAD? Not at Fastlane! As you can see from our home page, life-changing content is posted dozens of times daily.
  • Exclusive Insights: Direct access to MJ DeMarco’s daily contributions and wisdom.
  • Powerful Networking Opportunities: Connect with a diverse group of successful entrepreneurs who can offer mentorship, collaboration, and opportunities.
  • Proven Strategies: Learn from the best in the business, with actionable advice and strategies that can accelerate your success.

"You are the average of the five people you surround yourself with the most..."

Who are you surrounding yourself with? Surround yourself with millionaire success. Join Fastlane today!

Join Today

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