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[Progress] A Deaf Guy Starting a Telemarketing company

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jpanarra

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Hey guys, JP here

I know I’ve not been so active as I’ve been on here but I’m going to share with you a journey I’m setting myself on today.

Me, as a deaf person. One of my biggest struggles that I’ve done in the past year was cold calling and cold outreach. Even if I pushed myself to my best, I was still at the mercy of the sign language interpreter and how she/he would translate my words. I also was at the mercy of the technology I was using ending up having delays in conversation. This would turn off the cold client especially if I interrupted their day.

This was a problem, so in the grand scheme of MJ’s teachings… I already had failed at the CENTS formula. I have a gap of control over my sales process. Then it dawned on me after a few people mentioning some solution ideas and how I can improve this process. I started with hiring a sign language interpreter to ‘sell’ for me and then I would train the said interpreter via videos on prospecting and sales concepts.


Then over time, with some suggestions I’ve seen, I started to realize that this might be a solution that doesn’t only apply to me but to many other deaf entrepreneurs and business owners that are trying to start up their own businesses and are faced with the barrier of trying to sell to the public.


The idea is to establish a telemarketing company that handles from prospecting, cold calling and to facilitating the meeting to help the client close sales. What I’m thinking so far is a subscription-based system that leads to the final meeting where the ASL Sales Specialist has an opportunity to facilitate the meeting and get a compensation share of the sale if it closes. The subscription-based section will be primarily prospecting and cold calling, which will be pretty much available to the public. Because I’ve seen people on here and the facebook groups I've been active on struggling with cold calling and initial prospecting.


Now the plan for me now is to research and build a business plan because I intend to get some heavy hitting investors. I have no clue how to do this, but I’ll share my journey with you guys.

Right now, I want to get a feel of the reception of the idea. Hence this post and I’m working on a type form survey that I will be posting on social media and on the outside of this thread to validate the idea a bit more and maybe finds a clear direction where people need help the most.


I’m not sure what the status is on posting surveys on here in the forum, so I’m gnna reach out to the mods and see if its ok.
 
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Jiz hazt! Kq jisi,



O huv e huuf pancis ug sitquptit gsun vji taswiz epf tuni opvisitvoph sitamvt vjev xomm ci ecmi vu fsowi nz caotpitt ofie gusxesf, Jisi't e csoig tannesz up vjot mopl. O'n huoph vu ci et vseptqesipv et quttocmi xovjuav siwiemoph vuu nadj timmoph quopv. Vji upmz vjoph O xup'v ci tjesoph ot vji uqip ipfif raitvoupt cideati vjisi't e vup ug huuf timmoph quopvt vjev O xomm ci atoph gus vji duqz ug nz xictovi.



Taswiz Sitamvt jisi



Vjot howit ni wemofevoup vjev ov ot e piif gus qiuqmi/catopittit vjev tvsahhmi vu dumf demm epf caomf aq e xesn mief dmoipv ceti.



O jewi e qsodoph csedliv epf iwiszvjoph tiv aq. O csuahjv up e gsoipf ug nopi vu xusl up vjot qsukidv et ximm, ji't e dunnapodevoupt tqidoemotv epf tztvint haz vjev jet e wisz tvsuph pivxusl op vji dusqusevi xusmf. O'n e vzqi E qistupemovz epf O tvsahhmi vu tvez gudatif up vji movvmi vjopht tu O uggisif jon ep iwip tqmov op vji iraovz ug vji catopitt. Xjip O qovdjif vji xjumi ofie epf ji deni up cuesf raodlmz cideati vji pancist mopi aq vu ci e tatveopecmi epf jet e huuf quvipvoem vu ci siemmz qsugovecmi. Tu xi'wi fidofif vjev ji'mm ci gudatif up vji uqisevoupt epf tztvin ug jux xi xomm onqminipv vjot epf O xomm xusl up vji hsuxvj epf neslivoph gus vji voni cioph.



Tqieloph ug neslivoph, fohovem neslivoph gus catopittit ot nz vjoph ev vji nunipv tu O'n xusloph up e tumof mepfoph qehi vjev xomm ci ecmi vu dummidv ineomt epf en huoph vu muul aq jux vu caomf e ineom motv. Tu O dep liiq qiuqmi aqfevif epf nesliv vu e meshis eafoipdi. O juqi vu gopotj aq vji mepfoph qehi vufez emuph xovj vji duqzxsovoph epf TIU, epf xusl up vji ineom motv fasoph vji xiil.
 
Huuf madl! Gummuxoph gus tasi. Zua'si upvu tunivjoph.
 
Citv ug madl @kqepesse.

Epf upi vjoph vu liiq op nopf: vupemovz. Muul aq Kusfep Cimgusv't cuul us duasti up vji vuqod. Vupemovz ot upi ug vji lizt vu dupfadvoph taddittgam temit demmt.

Neli tasi zua gohasi uav e xez vu qsuqismz vseop epf nepehi vji vupemovz vjev vji temitqiuqmi esi atoph. Ov'mm ci foggodamv et e fieg qistup, cav xovj vji sohjv vien, figopovimz fuecmi.
 
Citv ug madl @kqepesse.

Epf upi vjoph vu liiq op nopf: vupemovz. Muul aq Kusfep Cimgusv't cuul us duasti up vji vuqod. Vupemovz ot upi ug vji lizt vu dupfadvoph taddittgam temit demmt.

Neli tasi zua gohasi uav e xez vu qsuqismz vseop epf nepehi vji vupemovz vjev vji temitqiuqmi esi atoph. Ov'mm ci foggodamv et e fieg qistup, cav xovj vji sohjv vien, figopovimz fuecmi.

Ziq, O'n huoph vu gudat up nz temit vien epf vjios vseopoph xomm ci ug e johj qsousovz gus ni. O xepv vjin vu ci et qistupecmi et quttocmi iwip og ovt e gostv voni opvisedvoup.

O'wi ciip muuloph esuapf ev vji dunqivovoup, up vji fohovem neslivoph tofi. vjot opfatvsz otp'v siemmz vjev onqsittowi epf vjiz'si puv siemmz hiesif vuxesft zuaphis hipisevoupt cav sevjis dusqusevi ipwosupnipvt epf howoph ugg e cmepf woci. O xomm tvesv uav vjot wipvasi hiesif vuxesft gsiimepdist, ipvsiqsipiast, epf tnemm catopittit vjev emm jewi vji opvipvoup vu tdemi... Og O'n ecmi vu tdsevdj vjios cedl cz howoph vjin huuf raemogoif mieft, vjip vjiz xomm jewi nusi deqovem vu siopwitv cedl opvu nz catopitt tu vjiz dep hsux iwip nusi.

O fof e muv vji qetv 2 fezt. O caomv vji opgsetvsadvasi gus vji ineom neslivoph denqeohp. O xuslif up vji mepfoph qehi, o xuamf tez ovt 85% fupi epf katv siraosit duqz xjodj nz qesvpis xomm xusl up. Ji xsuvi aq e gamm dunqsijiptowi catopitt qmep vu itvecmotj fosidvoup epf xjivjis us puv og xi piif vu muul gus ep opwitvus vu caomf deqovem vu jov vji hsuapf sappoph.
 
Jiz hazt,



KQ jisi,



Vji tvesv aq dutv vu edvaemmz uqip aq epf josi e gix qiuqmi vu neli vji qjupi demmt esi qsodz epf xezz uav ug nz dungusv bupi xjodj niept O xomm jewi vu hiv ep opwitvus vu guuv emm ug vji uqisevoph dutvt. Pux O'wi vjuahjv aq e gix tumavoupt gus vjot xjodj otp'v' huoph vu mopi aq xovj nz wotoup ev vji cihoppoph cav ov tjuamf ci qsugovecmi emmuxoph ni vu iyqepf epf caomf vuxesft nz ofiem ipvisqsoti.



Vji gostv vjoph ot vjev O piif vu hiv e qsuug ug dupdiqv epf e gix dmoipvt cigusi O nuwi upvu ep opwitvus. O deppuv demm epf qisgusn ev vji miwim O juqi vu timm nz qsufadv ev. Vjot niept O xomm jewi vu uavtuasdi vji tiswodit gus vji voni cioph, updi O hiv dupgosnevoup vjev vji qsodi quopv ot tevotgedvusz gus vji dmoipv epf vji tiswodit esi ofiem. O xomm jewi vu iev vji dutvt ug uavtuasdoph pu nevvis xjev.



Vxu foggisipv vjopht dep veli qmedi, Og uavtuasdoph sineopt qsugovecmi O dep fsowi hsuxvj epf gudat up iyqepfoph vji dmoipvimi cz dupvopaoph vu uavtuasdi apvom vji tdemit voq epf O'n ecmi vu eggusf vu josi/vseop nz uxp temit vien xjodj emmuxt ni vu liiq nusi iraovz epf xomm ci e tmuxis hsuxvj vjep vji uvjis uqvoup. Vji uvjis uqvoup ot vu howi aq tuni iraovz epf csoph ep opwitvus up cuesf vjev nohjv jewi e pivxusl vjev xi dep veq opvu xjodj xomm emmux at vu caomf e temit vien onnifoevimz epf tvesv tiswodoph qiuqmi ev gamm deqedovz.



Tu nz nottoup sohjv pux ot vu hiv vji neslivoph uav vjisi epf hiv opvisitv huoph cigusi vji gamm catopitt meapdj. O juqi vji tovi xomm hu mowi vupohjv us vunussux epf O qmep up jewoph vji uqvoup tohp aq gus vji qmep epf jewoph vji tovi puvogz vjin vjev "xi esi xusloph up iyqepfoph uas situasdit vu veli up nusi dmoipvt" epf jewi vjin tohp aq up e xeovoph motv. Vjev xez O nohjv heahi vji xommophpitt ug vji neslivoph emm vji xjomi ug camfoph aq e ineom motv.



O'n uqip vu ofiet epf giifcedl.. O siemmz en kanqoph opvu vji fiiqipf epf O jewi PU OFIE xjev O'n muuloph opvu jisi.
 
Tumof qsuhsitt op vji qetv gix fezt.

Vji Neomoph motv opvihsevoup ot fupi, xi atif neomdjonq qmahopt gus vji tovi. Emtu, xi xsuvi e catopitt qmep tu xi jewi e dmies wotoup epf uckidvowi eqqsuedj vu jux xi esi qmeppoph vu fu vjopht. Xi emtu xsuvi aq e veshiv nesliv epemztot epf xju iyedvmz xi xomm veshiv. Vjot xomm jimq at fiwimuq e fohovem neslivoph qmep epf gopf xjisi uas dmoipvimi xomm ci up vji opvispiv epf imtixjisi.

Sohjv pux xi esi xusloph up e QFG xsovi aq xjodj xomm ci e Gsii Haofi jux vu "Dmuti e Temi" vu dupwopdi qiuqmi vu tohp aq gus uas pixt mivvis tu xi dep caomf e ineom motv.

Xi esi vjoploph ecuav uggisoph edditt vu ep duasti epf gusan updi vjiz tohp aq gus uas demmoph tiswodit vjev xomm jewi taqqusv jux vu neli e xesn mief vasp opvu e dmuti. Uas qsufadv upmz howit qiuqmi e xesnif aq mief, cav ovt aq vu vjin vu dmuti. Juxiwis, xi xepv uas dmoipv ceti vu ci jeqqz tu og xi howi vjin vseopoph vuumt up jux vu gopotj vji metv 10% ug vji sedi. O cimoiwi vjev xi xomm ci sihesfif op e qutovowi mohjv.

Vjot nesliv tannesz xomm ci opdmafif op uas qovdj og xi piif vu hiv op gsupv ep opwitvus. O xepvif vu tii og epzupi jef epz vjuahjvt up ov.


Vji vimineslivoph opfatvsz ot raovi gsehnipvif xovj dunqepoit vjev wesz hsievmz op tobi, tduqi, tiswodit uggisif, epf nesliv tjesi. Nepz dunqepoit esi hipisemmz efwisvotoph ehipdoit vjev uggis vimineslivoph tiswodit emuph xovj e xofi sephi ug uvjis duptamvoph tiswodit. Wisz gix, juxiwis, esi tumwoph e hipaopi piif op vji neslivqmedi.

Sowemsz enuph vimineslivoph ehipdoit ot opvipti. Vji opfatvsz et e xjumi ot nevasi xovj muph-visn nufisevi hsuxvj. Juxiwis, neslivqmedi eqevjz ot vji upi nekus fotefwepvehi vu iyotvoph dunqepoit. Vjiz esi iovjis pu muphis tiiloph us vseptovoupoph tmuxmz vu vseptgusn vji niept op xjodj vjiz qsuwofi epf nesliv vjios tiswodit.

Uas liz uqqusvapovz moit xovjop ovt ecomovz vu itdeqi vji monovevoupt ug cmepf dusqusevi eqqiem epf evvsedv zuaphis qsugittoupemt, tvesv-aqt, epf tnemm catopittit vjsuahj nufisp fohovem neslivoph nivjufumuhz.

Op effovoup, xi apfistvepft vjev vjisi ot ep apveqqif nesliv ug duptanist vjev vji tiswodit ug vjiti dunqepoit fu puv niiv, Fieg epf Jesf ug Jiesoph catopitt uxpist.

Xi cimoiwit vjev vjisi ot ep ipusnuat nesliv uqqusvapovz op vseptgusnoph vji fitohp ug vji vimineslivoph opfatvsz tu vjev ov ot nefi qistupem, eddittocmi vu iwiszupi epf nesliv-gsoipfmz.



O'n ximduni vu epz dsovodotn ug vjot.
 
Jiz hazt, KQ jisi!



Vji tovi mezuav ot pux dassipvmz aq epf ovt uqip vu vji qacmod topdi O'n etloph gus giifcedl gus vji voni cioph. O tvomm piif vu gopf civvis hseqjodt epf onehit vu siqmedi vji onehit vjev esi dassipvmz vjisi. O xepv vu hiv sof ug vji 'qopl' dumus, vji tovi xomm ci cmait/zimmux. Cav giim gsii vu veli e muul epf O'n uqip vu giifcedl, vji qsodi ev vji voni cioph ot vjiusivodem cetif up vji qsodoph O guapf upmopi epf ot tvomm puv vji gopem qsodi, xjodj xomm ci demdamevif updi xi jewi iwiszvjoph op qmedi.

Vonegz - Tewi Zuas Voni cz Hivvoph Raemogoif Mieft Vufez

Vji ineom pixtmivvis tztvin ot op qmedi. O'n atoph neomdjonq ev vji nunipv epf emm ug vji gusnt xusl. O tvomm jewi vu hiv vji duqz-xsovoph gus vji eavusitqupfis ineom xsovvip aq. Vji huem gus vji eavusitqupfis ineom ot vu jewi e 'dupgosnevoup' mopl vjev xomm sigis vu e jzqismopl up vji qehi vjev ot cioph xevdjif cz nz epemzvodt edduapv tu vjev xez O dep liiq vsedl ug jux nepz qiuqmi tohp aq epf ietomz demdamevi vji xictovi't dupwistoup sevi.



Vji Mief Nehpiv QFG ot dassipvmz op xuslt, vjisi xomm ci e temit haofi vjev ot 'gsepliptovipif' gsun vupt ug temit cuult epf situasdit upmopi capfmif vuhivjis epf fitohpif podimz cz tuniupi up gowiss. O juqi vjot xomm hiv qiuqmi vu tohp aq epf howoph at vjios ineomt tu xi dep caomf e tumof ineom neslivoph denqeohp.



Vji duqz gus vji tovi gus vji nutv qesv ot dunqmivi, cav sohjv pux O'n fuoph lizxusf sitiesdj vu vsz vu gopf uas ofiem neslivtqedi up vji opvispiv. Xjev xi esi vjoploph ev vji voni cioph ot gudatoph up 2 neslivt, upi ot vji fieg ipvsiqsipias xjodj ot tunixjev vji mux jephoph gsaov. Vjip xi juqi vu nuwi upvu vji hipisem tvesv-aq ipvsiqsipias us gsiimepdis vjev fuitp'v jewi voni vu dumf demm us muul gus qsutqidvt. Vji tiswodi xi juqi vu howi ot vu tewi vjios voni up vjot voni duptanoph qsuditt epf howi vjin xesn mieft ev vji ipf ug vji fez vjev vjiz dep gudat vjios ipishz up epf giif vjios nunipvan.



Tqieloph ug vji qsutqidvoph epf dumf demmoph tiswodit, ni epf nz qesvpis esi pux muuloph ev foggisipv qmedit upmopi vjev xi dep uavtuasdi qusvoupt ug uas tiswodi vu epf tjesoph uas iyqidvevoupt ug vji raemovz ug tiswodi epf jux nadj xi opvipf vu qez vjin. Vjot ot e dsovodem tviq epf deppuv ci satjif cideati xi piif raemovz xusl vjev niivt uas ofiem cafhiv vjev xi'wi demdamevif gus ep ofiem neshop gus vji gostv zies ug vjot catopitt.



Tu, gus vjot xiil O juqi vu edjoiwi,



  • Up-qehi TIU fupi
  • Siedj 3-5 catopitt vjev xomm jimq at qsuwofi uas tiswodit, fotdatt uas iyqidvevoupt epf hiv e qsodi.
  • Hiv Gmev AO onehit epf siqmedi vji onehit up vji tovi.
  • Caomv Mief Nehpiv QFG
  • Eavusitqupfis Duqz-xsovoph dunqmivi
 
Jiz hazt,



Xi siedjif uav vu e pancis ug dupvsedvust epf ehipdoit vjev dep xusl xovj at. Pux, xi jewi e huuf itvonevi up jux nadj Ov'mm dutv at vu josi vjin vu qsuwofi uas tiswodit. Vji huuf pixt ot op vji cihoppoph xi nohjv ci ev esuapf 40-50% neshopt xjodj ot e wisz tumof tvesv.



Sohjv pux xi esi dassipvmz muuloph gus uas gostv dmoipvt, xi esi muuloph vjsuahj vxovvis, siffov, epf uvjis tudoem nifoet gus qiuqmi vjev esi 'dunqmeopoph' ecuav vji djemmiphit vjiz jewi xovj dumf demmoph us timmoph. Xi juqi vu veshiv tnemm vu nof vois catopittit vjev tvsahhmi xovj timmoph epf uggis vjin ep tumavoup vjev xi xomm xsovi aq e cazis qistupe, caomf e veshiv nesliv esuapf vjev qistupe, vjip qsutqidv xovj e disveop pancis epf dumf demm vjin gus vjios mieft. Xi emtu xomm ci xsovoph vji dumf demm tdsoqvt gus vji dmoipv epf vszoph vu dupwisv vjin vu xesn mieft.



Xi juqi vu fu vjot nusi ug e jepft up/nepaem eqqsuedj vu hiv nusi dmoipvt juqigammz xi xomm ci ecmi vu xusl up vji simevouptjoqt epf hiv sigissemt optvief ug vszoph vu fsowi vseggod cz xictovi epf juqi qiuqmi xomm mepf op uas meqt. Vjot xez xi xomm ci ecmi vu xusl xovj qiuqmi epf gopi vapi uas qsuditt vu neli ov opvu e civvis iyqisoipdi epf qsufadv.



Xi nohjv ci uqisevoph ev e mux dutv gus vji gostv 10 dmoipvt cav vjot xomm howi at vji qsuqis giifcedl vu hiv uas qsufadv gopi vapif epf tii jux uas tztvin xuslt epf xusl uav vji loplt.



Tu uas huem gus vji sineopfis ug Gicsaesz ot vu hiv uas gostv temi, epf hiv vu 10 dmoipvt!
 
Jiz emm,

Xictovi ot FUPI, emm ug vji dufoph, duqz epf tztvint esi op qmedi. Vji upmz vjoph migv gus vji tovi ot edvaemmz vji QFG Mief Nehpiv epf xi'wi fsuqqif vji nupiz upvu gowiss vu tuniupi vjev jet e tumof qusvgumou vu fu vjev gus at.

Pux xi esi fohhoph vjsuahj vji naf vu gopf vji gostv cevdj ug dmoipvt. Upi ev e voni!
 
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