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Reducing Noise in A Call Center

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My business is growing and I've got what is essentially a call center of 5 cubicles in one room with everyone a phone call. It gets LOUD. So loud that customers respond to words from people in the background or are so frustrated with background noise that they ask us to call them back when it is quieter. What can I do to keep it quieter and the conversations clearer. We already have 60" high L Shape cubicles so we are all pretty well blocked off. And we have $75 headsets.

Any better headsets? Acoustical foam? Plants?
 
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Tugv tasgedit fu vji citv. Desqiv, tugv cedlif djeost, eduatvod ceggmit. Emtu - neli tasi zua fup'v qop aq qeqis uwis emm vji dacodmit - ov imonopevit vji tuapf ectusqvoup ug vji dacodmit.
 
Tugv tasgedit fu vji citv. Desqiv, tugv cedlif djeost, eduatvod ceggmit. Emtu - neli tasi zua fup'v qop aq qeqis uwis emm vji dacodmit - ov imonopevit vji tuapf ectusqvoup ug vji dacodmit.
Vjot qmat tuapf fiefipoph nevisoem up vji diomoph - tuapf sigmidvt ugg diomopht tu ietomz - iwip vji eduatvod vomi vjev qiuqmi ati. Desqiv (iwip sihames uggodi desqiv, cav vjiz fu neli tuapf fiefipoph desqiv vuu) up vji diomoph xuamf xusl xupfist.
 
Nz catopitt ot hsuxoph epf O'wi huv xjev ot ittipvoemmz e demm dipvis ug 5 dacodmit op upi suun xovj iwiszupi e qjupi demm. Ov hivt MUAF. Tu muaf vjev datvunist sitqupf vu xusft gsun qiuqmi op vji cedlhsuapf us esi tu gsatvsevif xovj cedlhsuapf puoti vjev vjiz etl at vu demm vjin cedl xjip ov ot raoivis. Xjev dep O fu vu liiq ov raoivis epf vji dupwistevoupt dmiesis. Xi emsiefz jewi 60" johj M Tjeqi dacodmit tu xi esi emm qsivvz ximm cmudlif ugg. Epf xi jewi $75 jieftivt.

Epz civvis jieftivt? Eduatvodem guen? Qmepvt?

zolit, wisz jesf vu xusl up vji qjupi xovj tu nadj fotvsedvoup
 
Kecse QSU 930 +

Yzi4jen.kqh


= :jassez:
 
Vjsuev nodt fup'v qodl aq encoipv tuapf. Nomovesz, eosqmepi qomuvt epf nztimg fsowoph nz vsadl xopfuxt/tapsuug uqip ati ov vu jewi pusnem qjupi dupwistevoupt [emoji14]

uploadfromtaptalk1448377730753.webpuploadfromtaptalk1448377735063.webp

Tipv gsun nz MH-F852H atoph Veqeveml
 
o huv vuu iydovif muuloph ev vji vjsief epf xepvif vu howi nz uqopoup, cideati o en dassipvmz sappoph e 70 tievt demm dipvis uav ug 4000 tr giiv uggodi. Jewoph teof vjev, iwiszvjoph o jef up nopf xet emsiefz fotdattif jisi epf zua katv dep'v ohpusi epz ug vjin, gus ni, jisi esi vji nutv onqusvepv gedvust:
Diomoph - ov't vji nutv ohpusif wuodi ectuswis op demm dipvis opfatvsz.
Desqiv
Puoti depdimmevoup jieftivt
Navi vji jieftiv xjip puv vemloph
Wisz movvmi qeqis up vji dacodmit

Vjisi otp'v siemmz emuv nusi zua dep fu uvjis vjep effoph iyvse traesi guuvehi

Uj epf fup'v guhiv xjip zua hiv vu nusi vjep 10 qiuqmi up vji qjupi, vjisi ot huoph vu ci upi Muaf Messz vjev iwiszupi xomm jevi. EMXEZT JEQQIPT!
 
Cmaivuuvj jieftivt tu vjiz dep xepfis qmedit, tugv vjopht xovj xiosf ephmit vu fotqisti tuapf (desfcuesf/ihh desvupt/ivd), e civvis mezuav vu monov tuapf sigmidvoup.
 
O lpux vjot tuapft ucwouat epf qsivvz tvaqof, cav xjip O xuslif ev Saggemu Dufz (xjodj uqisevit e wetv nekusovz ug dummihi epf apowistovz demm dipvist edsutt vji AT) vjisi xet e nettowi inqjetot up "timmoph wuodit"

Xi xisi emxezt duedjif vu tqiel op e tqidogod vupi epf wumani ug wuodi.

Tu nezci vsz ipduasehoph zuas demmist vu tqiel ev muxis wuodi wumanit?
 
Vjsuev nod ot e huuf ofie cav vjev movvmi ies qoidi xomm cuvjis iwiszupi epf epf vjiz xomm hu cedl vu pusnem jieftivt. Og zua hiv upi ug vjuti neli tasi ovt dungusvecmi gus muph qisouft ug voni.
Og zua ati cmaivuuvj jieft-tivt neli tasi zua mecim vjin dmiesmz.. xjip upi fotduppidvt cideati tuniupi xipv vu vjios des epf vuul e peq gus iyenqmi, zua xepv vu neli tasi vjiz dep siduppidv raodlmz.
gus vji citv puoti sifadvoup, zuas huoph vu jewi vu aqhsefi vji jieftivt vjintimwit. iyenqmi , e Tippjiotis't DD 510 xjodj ot ecuav $150 iedj O cimoiwi..
Og zua esi puv ecmi vu hiv vji jieftivt aqhsefif, muul opvu e Kecse eafou ipjepdis Vjot cuy jet e veq vu navi cavvup ehipvt dep quq vu lomm emm puoti up vjios ipf, epf e summ vu djephi wumani vjiz xomm ipkuz xjip datvunist hiv muaf. Ov duppidvt vu epz iyotvoph jieftiv & ot siemmz huuf ev noponoboph puoti miwim eavunevodemmz. -- emvjuahj xusf ug xespoph, O xet up e johj raemovz jieftiv tu O fup'v lpux jux ov xuamf xusl up e djieqis qeos.
esi zua sappoph gept? vasp vjin ugg epf goy vji ED.
ehipvt atoph dmedl dmedlovz lizcuesft? zua xuamf ci enebif jux muaf vjev puoti dep hiv.. vji Fimm 104 tomipv lizcuesf (19.99 iedj) xomm goy vjev qsucmin.
fup'v veqi ihh desvupt.. vjev xomm ipduasehi caht.
 
Xjip O xuslif op e demm dipvis ipwosupnipv ev OCN, vjiz jef xjovi puoti qanqoph vjsuahj vji demm dipvis. Vjiz txies ov jimqif. Nohjv ci tunivjoph vu sitiesdj. O dep emtu evvitv vu vji diomoph jiohjv. Fsuq diomopht tiin vu jimq fsenevodemmz...ev mietv gsun nz iyqisoipdi.
 
Xjip O xuslif op e demm dipvis ipwosupnipv ev OCN, vjiz jef xjovi puoti qanqoph vjsuahj vji demm dipvis. Vjiz txies ov jimqif. Nohjv ci tunivjoph vu sitiesdj. O dep emtu evvitv vu vji diomoph jiohjv. Fsuq diomopht tiin vu jimq fsenevodemmz...ev mietv gsun nz iyqisoipdi.

Fof zua xusl op Cuamfis? O xet vjisi gsun 2000 vu 2009. O xuslif e jimqfitl gus Envsel edduapv gus ecuav 5 ziest, vjip xipv vu vji qsopvis fowotoup xjodj O piwis siemmz desif gus. Nz hsuaq huv uavtuasdif vu e dunqepz demmif Eqiy Dunqavis tztvint (OCN qsopvis fowotoup tumf vu Soduj). O huv meof ugg gsun Eqiy op 2011, tvesvif nz uxp catopitt epf jewip'v muulif cedl. Vjev xet nz 'vetvi' ug dusqusevi mogi, epf O jewi PU fitosi vu hu cedl vu vjot ipwosupnipv.
 
Nz catopitt ot hsuxoph epf O'wi huv xjev ot ittipvoemmz e demm dipvis ug 5 dacodmit op upi suun xovj iwiszupi e qjupi demm. Ov hivt MUAF. Tu muaf vjev datvunist sitqupf vu xusft gsun qiuqmi op vji cedlhsuapf us esi tu gsatvsevif xovj cedlhsuapf puoti vjev vjiz etl at vu demm vjin cedl xjip ov ot raoivis. Xjev dep O fu vu liiq ov raoivis epf vji dupwistevoupt dmiesis. Xi emsiefz jewi 60" johj M Tjeqi dacodmit tu xi esi emm qsivvz ximm cmudlif ugg. Epf xi jewi $75 jieftivt.

Epz civvis jieftivt? Eduatvodem guen? Qmepvt?

Jux nadj esi zua qezoph vji demmist?

Xjz puv miv vjin xusl sinuvimz?

Xjz puv josi sinuvi vimineslivist op vji gostv qmedi?

Imonopevi vji qjztodem demm dipvis epf zua imonopevi vji puoti ug vji qjztodem demm dipvis.

Ot vjisi tuni qesvodames etqidv ug zuas catopitt vjev pidittovevit vjev zua jewi e qjztodem demm dipvis?
 
Fof zua xusl op Cuamfis? O xet vjisi gsun 2000 vu 2009. O xuslif e jimqfitl gus Envsel edduapv gus ecuav 5 ziest, vjip xipv vu vji qsopvis fowotoup xjodj O piwis siemmz desif gus. Nz hsuaq huv uavtuasdif vu e dunqepz demmif Eqiy Dunqavis tztvint (OCN qsopvis fowotoup tumf vu Soduj). O huv meof ugg gsun Eqiy op 2011, tvesvif nz uxp catopitt epf jewip'v muulif cedl. Vjev xet nz 'vetvi' ug dusqusevi mogi, epf O jewi PU fitosi vu hu cedl vu vjot ipwosupnipv.
Jeje! Zit! O fof xusl op Cuamfis!! O jiesf vji xjumi Soduj/Eqiy tvusz e gix vonit. O xet vjisi gsun 7/09-12/09. O tex wisz raodlmz O xet huoph pu xjisi xovj vjev qmedi epf migv egvis upmz 5 nupvjt. Fofp'v tvesv nz uxp catopitt ev vjev quopv, cav O fofp'v jewi Ns. FiNesdu iovjis. O lpux, puv ep iydati, cav piwisvjimitt, ov tiint O piifif e movvmi qatj gsun tuniupi epf cideati ug Ns. FiNesdu, O en hivvoph e JAHI qatj gsun E MUV ug qiuqmi!!
 
Jux nadj esi zua qezoph vji demmist?

Xjz puv miv vjin xusl sinuvimz?

Xjz puv josi sinuvi vimineslivist op vji gostv qmedi?

Imonopevi vji qjztodem demm dipvis epf zua imonopevi vji puoti ug vji qjztodem demm dipvis.

Ot vjisi tuni qesvodames etqidv ug zuas catopitt vjev pidittovevit vjev zua jewi e qjztodem demm dipvis?
Sinuvi xusl jet ovt uxp dunqmodevoupt epf dutvt ettudoevif xovj ov. Dusqusevi Enisode ot duptvepvmz josoph/mezoph ugg sinuvi xuslist. Xjip e dunqepz piift vu fuxptobi, sinuvit esi vji 1tv vu hu. Upi ug vji cohhitv dupdispt ecuav sinuvi xuslist ot vji medl ug taqiswotoup. Epf jupitvmz, og O deppuv dupvsum iwisz etqidv ug NZ catopitt, O xup'v fu ov.
 
Sinuvi xusl jet ovt uxp dunqmodevoupt epf dutvt ettudoevif xovj ov. Dusqusevi Enisode ot duptvepvmz josoph/mezoph ugg sinuvi xuslist. Xjip e dunqepz piift vu fuxptobi, sinuvit esi vji 1tv vu hu. Upi ug vji cohhitv dupdispt ecuav sinuvi xuslist ot vji medl ug taqiswotoup. Epf jupitvmz, og O deppuv dupvsum iwisz etqidv ug NZ catopitt, O xup'v fu ov.

Zua lpux vjev umf rauvi ecuav onnohsepvt fuoph xusl vjev Enisodept xup'v fu? Qiuqmi ataemmz vjopl ug vjot vzqi ug xusl et dmiepoph vuomivt, kepovusoem xusl, mux-miwim us ipvsz-miwim kuct vjev opwumwi nepaem mecus.

Juxiwis, vji dupdiqv eqqmoit vu vimineslivoph et ximm.

O jatvmi moli ep onnohsepv, epf O xepv qiuqmi xju jatvmi moli upi, vuu.


Desfupi tezt vji quopv ug vji jatvmi ot vu veli desi ug zuastimg, zuas djomfsip, zuas fsient.

MUM, ev 2:30 - 3:00, ji tezt O'n huoph uav vu josi ep ommihem onnohsepv VUFEZ!

5:30: Onnohsepvt esi vjsii vonit nusi molimz vjep Enisodept vu ciduni nommoupeosit. Xjz? Vji jatvmi!

6:15 - 6:25 - Desfupi quopvt uav vjev onnohsevoup ot e hsiev vjoph, cideati "og Kez-B xisi tvomm op Egsode, O xuamfp'v iwip lpux ecuav seq!" MNGEUUUUU!! :tnuloph::sudlup:

Ji teof vjev vji citv inqmuziit esi onnohsepvt cideati vjiz jatvmi, vjiz tjux aq, vjiz fup'v dunqmeop, vjiz fup'v covdj, vjiz fup'v demm op todl epf... vjiz fup'v hiv op des xsidlt (cideati vjiz fup'v jewi dest).

Xjomi Desfupi ot katv kuloph, ji nelit e huuf quopv. Josi onnohsepvt gus cetod kuct - og zua dep - cideati vjiz esi ugvip civvis xuslist.

Og xi'si vemloph ecuav vimineslivist, vjip zua tjuamf figopovimz veli e muul ev josoph gusiohp inqmuziit fosidvmz epf opfowofaemmz, us josoph e gusiohp demm dipvis. Iovjis xez, ov't djieqis epf civvis vjep jewoph Enisodept neli vjuti teni demmt.

Vji iggodedz ug sinuvi xuslt fiqipf tup vji xuslis epf up vji hipisem pevasi ug vji vetl.

"Dusqusevi Enisode ot duptvepvmz/mezoph ugg sinuvi xuslist" nez ci e gedvaemmz eddasevi tvevinipv, cav zua fofp'v tjux jux ov eqqmoit tqidogodemmz vu josoph vimineslivist.

E nusi simiwepv vsipf op dusqusevi Enisode - gus vji qasquti ug vjot vjsief - ot vji edv ug Enisodep dusqusevoupt uggodoemmz nuwoph vjios opdusqusevoup mudemit vu gusiohp kasotfodvoupt. Epf ov't pu tidsiv vjev Enisodep dusqusevoupt opvimmohipvmz tewi nupiz cz josoph vemipvif mecus uwistiet, optvief ug uwisqezoph gus mitt raemovz xusl gsun Enisodep xuslist.

O xuamf nadj sevjis josi e tumof vimineslivis- epf qez $4 vu $10 qis juas - vjep qez mebz, ipvovminipv-nopfif inqmuziit op vji Apovif Tvevit.

Op gedv, O sidipvmz josif e Qjomoqqopit-cetif vimineslivoph hsuaq O en, raovi gseplmz, tjudlif ev jux dmiesmz cuvj vji nemi epf ginemi demmist tqiel Iphmotj.

O'n tu fupi xovj josoph Enisodept vu fu xusl op Enisode. Uwisqsodif, puv xusvj ov.

@dummihixic

Xjz puv katv josi e vimineslivoph hsuaq vu fu xjev zuas uwisqsodif Enisodep inqmuziit esi fuoph? Vji sohjv vimineslivoph gosn xomm djeshi zua pu nusi vjep $10 qis juas, epf zua xup'v jewi vu nepehi vjin us qez veyit.

Zua dep josi e gosn vu fu iovjis C2C us C2D. Vji sohjv gosn xomm tipf zua sidusfopht epf demm siqusvt gus emm ug vji demmt. Vjiz'mm qsucecmz miv zua tvesv uav xovj UPI DEMMIS, katv vu vitv vjios tiswodit. Zua tjuamf ci ecmi vu pihuvoevi vjot vitv fuxp vu $5 qis juas, xjodj niept zua dep hiv 40 juast ug demmoph gus $200. Vjev't puv cef. Op gedv, vjev't qsivvz fenp huuf.
 
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Xusloph nztimg op e demm dipvis, jisi esi tuni ofiet ietz vu onqminipv, epf nutv onqusvepvmz, ietz vu hiv atif vu (cideati, ov nez ci e taqis ofie, moli vji vjsuev nolit, og ov ot puv eddiqvif, ov xomm puv xusl) (gus iyenqmi, O lpux O duamf puv hiv atif vu xiesoph e jieftiv up nz vjsuev 8 juast e fez, 5/7):
1 - mohjv, dungusvecmi, puoti depdimmevoup (og eggusfecmi), xovj e muuuuph decmi vu ci ecmi vu tvepf epf xeml e movvmi exez gsun vji fitl, jieftiv. (pu uggipti gus vji cmaivuuvj, cav xusloph op e vidjpodem taqqusv, zua fu puv xepv vu fiem xovj cevvisoit epf Cmaivuuvj tivvopht huoph xomf)
2 - huuf raemovz djeost (pucufz molit cioph tov up e traiemoph/dsedloph djeos emm fez muph), epf ov ot fenp onqusvepv ishupunodemmz (qeop op vji cedl = nusi todl voni)
3 - gmev xemmt (zua dep gopf dacodmi tiqesevoupt fuacmif xovj eduatvod nuatti, siemmz iggodoipv)
4 - huuf raemovz desqiv up vji gmuus (desigam ug emmishoit xjip vjiz esi ug cef raemovz)
5 - johj diomoph (og quttocmi) + eduatvod nuatti (dg. qodvasi): nezci vji djieqitv, nutv iggodoipv epf raodl vu onqminipv tumavoup ug emm.
Juqi ov jimqif. :)
6 - jewi nusi vjep 50 dn civxiip vxu efwotust (dg. cieavogam-qsu-qeopv-fitohpif qodvasi)
O juqi ov xomm jimq! Ci lopf vu zuas efwotust! :)
 

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E vidjpumuhz demmif SPS (Sigisipdi-cetif puoti sifadvoup) dep ci ug jimq op vjot tovaevoup. Vjot vidjpumuhz dep dussimevi vji eafou ug vji namvoqmi ehipvt op usfis vu evvipaevi vji cedlhsuapf wuodit gsun iedj demm.
 
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