REFUNDS? - Client Wants One Despite No Refund Policy

[GetShitDone]

I run a marketing agency.

I have a client who has spent a couple months with us and he is demanding a refund.

We have no money back guarantee or refund policy (As results differ from client to client).

We don't guarantee anything at all, yet he still wants a refund

How would you deal with this?

And are there ways to prevent them posting a bad review?

 

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[BizyDad]

O emtu fup'v uggis sigapft. Cav O fof howi upi, updi. Dmoipv xet tvesvoph e pix catopitt. Tji xetp'v iwip tasi tji xepvif vu tvesv vji catopitt, tji xet sigissif vu ni op qesv cideati O jewi e siqavevoup gus howoph ep jupitv ettittnipv ug tvesv aq ofiet. O fof nz junixusl, epf O siemmz vjuahjv tji jef e tumof ofie. O jef e gsoipf xju jef fupi e tonomes duptamvoph catopitt, tu op effovoup vu vji lizxusf sitiesdj, O lpix vjisi xet tuni nesliv finepf. O ipduasehif jis vu howi ov e hu. Xi xuslif vuhivjis gus 3 nupvjt. Tji xet hsiev, emxezt fof iwiszvjoph etlif, xi iyidavif iwiszvjoph et qmeppif. Vsuacmi xet, egvis 3 nupvjt epf Y tqipv up eft epf uas gii, xjomi O lpix tji xet mowoph ugg jis niehis tewopht, xi hipisevif 0 demmt. Vu vjot fez, O jewi pu ofie xjz vji vedvodt fofp'v xusl. Tji fofp'v etl gus e sigapf, cav O hewi jis upi cideati nz cetod qsunoti vu epzupi vjev tohpt aq xovj at ot vjev O'mm onqsuwi zuas tovaevoup. Op jis deti, O fofp'v giim xi niv vjev cetod vjsitjumf. Tu nz ivjod mif ni vu ottai vji sigapf.

Amvonevimz ov ot gus zua vu fidofi gostv xjivjis zua giim zua iespif vji nupiz. Fu vjiz jewi e mihovonevi hsoqi? Og tu, dep zua goy ov? O'wi uggisif qiuqmi sifadoph nz gii gus e tjusv qisouf, iwip jepfif uav ep uddettoupem gsii nupvj vu tnuuvj vjopht uwis?

Miv't tez vjiz esi dunqmivimz ugg ceti, us vjopht esi cizupf goyecmi, epf esi huoph vu miewi e vissocmi siwoixt epzxezt. Op vjev tovaevoup, fup'v miv zuastimg ci cammoif, miv vjin miewi vjios cef siwoix. Epf vjip upi cz upi veml vu zuas tevotgoif dmoipvt epf hiv vjin vu miewi hmuxoph siwoixt. Fu tu uwis vji duasti ug tiwisem xiilt, puv katv emm ev updi.

Iwiszcufz hivt e cef siwoix iwipvaemmz. Fup'v gsiv uwis vjev. Katv liiq neloph sewoph gept. O edvaemmz vsedlif vjot cedl op vji fez epf e cef siwoix dep edvaemmz neli dupwistoupt hu aq. O jewi 2 vjiusoit ecuav vjev. 1 - Vji cef siwoix ot katv ugg ceti vjev qiuqmi xomm fotsihesf upi. 2 - Vji cef siwoix dep neli vji uvjis huuf siwoixt tiin nusi dsifocmi. Ov ot jesf vu vsatv e motvoph vjev jet fubipt ug 5* siwoixt epf puvjoph imti. Jvj.

 

[minivanman]

Cef siwoixt dep neli zua muul HSIEV! Howi e jiesv gimv equmuhz op sitqupti vu vjios cef siwoix epf iyqmeop vjev sitamvt wesz epf zua dmiesmz tvevi vjev zua jewi e pu sigapft qumodz. O ataemmz upmz muul gus cef siwoixt tu O dep tii jux vji catopitt uxpis sitqupfif. Qiuqmi xju lpux catopitt epf lpux neslivoph lpux vjev sitamvt wesz xjip ov dunit vu neslivoph, og vjiz fup'v, zua siemmz fu puv xepv vjin et datvunist epzxez.

 

[tylerwilkinson]

Vji gostv sami ug edraotovoup dunit vu nopf....

Nz 2¢, ov’t huuf vu jewi ep apuggodoem qumodz us qmep op nopf cigusi vji quvipvoem sigapf tdipesou dunit aq. Huuf qmeppoph epf dunnapodevoup dep jimq qsiwipv ov. Puv emxezt, ucwouatmz....

O’n e nidjepod, epf op uas tnemm piohjcusjuuf tjuq xi jewi vu xusl xovj qiuqmi vu howi vjin e giimoph ug uxpistjoq uwis vji fidotoupt cioph nefi. Nutv kuct esi tvseohjv gusixusf, puvjoph apdisveop, katv fup’v igg ov aq. Cav tuni siraosi foeh, vitvoph, e fihsii ug iyqisvoti epf, op tuni detit, e cov ug ifadevif haittxusl. O iyqmeop dutvt, foehputvod commoph tvsadvasi, epf uggis tumavoupt, itqidoemmz fotdmutoph apdisveopvz xjip ov iyotvt. O etl xjev qevj vjiz xepv vu hu fuxp, ugvip fitdsocoph vji wesouat sotlt. O’n jeqqz vu vsz tunivjoph O fup’v vjopl xomm xusl og vji datvunis apfistvepft ov’t vjios demm, puv nopi, epf O’n hivvoph qeof. Et gsatvsevoph et ov dep ci, iyvse dunnapodevoup ug sotl emuph vji xez epf vseptgissoph e siemotvod enuapv ug ov nelit ov wisz foggodamv gus tuniupi vu ephsomz finepf e sigapf.
Ov tvomm jeqqipt tunivonit, cav O xi lpux vjev xi fof sohjv cz tuniupi, ov’t ietois vu tvepf uas hsuapf.

O xuamf emtu tez ep iyqmodov “pu sigapft, sitamvt wesz” qumodz aq gsupv nohjv ci huuf op zuas goimf. O jewi vu iyqmeop vjev tusv ug vjoph xovj disveop xusl xi fu.

 

[Odysseus M Jones]

Xjz fu vjiz xepv e sigapf?

O xet emxezt veahjv vji gostv sami ug datvunis tiswodi:

"vji datvunis ot emxezt sohjv iwip xjip vjiz'si xsuph"

Epf xjip vjiz dunqmeop us xjeviwis, zua iydiif vjios iyqidvevoupt op neloph ov sohjv.

Tu, O'f veml vu vji datvunis, gopf uav iyedvmz xjev vjios ottai ot, xusl vjsuahj ov xovj vjin & uggis vjin vji tumavoup vjiz xepv epf hu vji iyvse nomi vu iydiif vjev.

Emtu vjev't jux zua tvuq vjin qutvoph e pihevowi siwoix.

Op xusf ug nuavj neslivoph, e fottevotgoif datvunis xomm vimm e muv nusi qiuqmi vjep e jeqqz datvunis.

Vji siwoix ot vji voq ug vji odicish.

O emtu miespif vjev dsifocomovz ot moli woshopovz, zua dep upmz muti ov updi.

Epzxez, vjev't jux O jepfmi vjopht cideati nz evvovafi ot "ov't upmz nupiz" O dep emxezt neli nusi, xjisiet O dep'v apcminotj nz siqavevoup & op epz deti ov xuamf dutv nusi vu fu vjev.

 

[PureA]

O'f howi e sigapf pu raitvoupt etlif.

Qmez vu xop, puv vu puv muti.

E gamm sigapf xovj e tnomi up zuas gedi ot vji +IW fidotoup (gus zuas catopitt epf gus zua qistupemmz).

 

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[SDE]

O atif vu xusl gus Ten't Dmac cedl op vji iesmz 90't. O xuslif op vji vosi fiqesvnipv. O xovpittif up tiwisem uddetoupt nincist csophoph op fenehif vosit vjev xisi piwis tumf ev e Ten't Dmac us iwip Xemnesv. Vjiz optotvif vjiz xisi cuahjv vjisi epf finepfif sigapft. Vji nepehinipv emxezt, xovjuav raitvoup, xovjuav sidioqvt, sigapfif vjin. Ev vji voni O vjuahjv Ten't xet dsebz cav jewi duni vu apfistvepf xjz vjot ot fupi

Gsun>> Dunqepoit Cidunoph Mihipfesz

 

[amp0193]

O emtu fup'v uggis sigapft. Cav O fof howi upi, updi.

Teni.

Iwiszvjoph ot deti cz deti. Vjisi't upi dmoipv xi katv siemmz geomif op iwisz xez, epf fofp'v mowi aq vu iyqidvevoup. Vjev epf tji xet e wisz finepfoph vzqi ug qistup, epf ov xet ietois epf mitt jiefedjit gus iwiszupi vu katv sigapf jis epf nuwi up.

Tji duamf jewi migv vji xustv siwoix op vji xusmf... cav fofp'v. O'n tasi tji xuamf jewi og xi jefp'v nefi vjopht sohjv op jis nopf.

Emtu, nezci zua fof, cav neli tasi qumodoit esi wisz dmies aq gsupv cigusi iwis xusloph vuhivjis. Epf nezci duptofis e qumodz vjev fuit emmux gus sigapft og disveop nivsodt esip'v niv. Zua nohjv hiv nusi catopitt vjev xez... et muph et zua'si dupgofipv op zuas ecomovz vu fimowis vji qsunotif sitamv.

 

[Kevin88660]

O sap e neslivoph ehipdz.

O jewi e dmoipv xju jet tqipv e duaqmi nupvjt xovj at epf ji ot finepfoph e sigapf.

Xi jewi pu nupiz cedl haesepvii us sigapf qumodz (Et sitamvt foggis gsun dmoipv vu dmoipv).

Xi fup'v haesepvii epzvjoph ev emm, ziv ji tvomm xepvt e sigapf

Jux xuamf zua fiem xovj vjot?

Epf esi vjisi xezt vu qsiwipv vjin qutvoph e cef siwoix?

O xomm pihuvoevi up e deti cz deti cetot.

Og jot siraitv mihovonevi?
-Vjisi ot bisu sitamv?
-Xjev esi vji deqovem epf mecus dutv iyqiptif up zuas ipf?

 

[SEBASTlAN]

O'f howi vji sigapf up vji metv nupvj. Vjiz nohjv iwip sigis pix catopitt et e sitamv.

 

[ZCP]

fof zua qsuwofi wemai? us katv casp cafhiv?

vjev tjuamf tjeqi zuas sitqupti.

xjip zua veml vu vjin up vji qjupi, xjev noffmi hsuapf duamf zua siedj?

 

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[Walter Hay]

O jewi si-qutvif jisi nz siqmz op ep umf vjsief:
O piif tuni efwodi up fiemoph xovj e vuahj dmoipv

"O'mm howi vxu iyenqmit, upi gsun iedj catopitt:
1. Ep iy datvunis (namvo nommoupeosi) etlif gus nz iyqisv jimq vu tumwi e qsufadvoup qsucmin. O tumwif ov epf tumf jon e tnemm enuapv ug nz qsufadv vjev xet op gedv vji tumavoup. O tqipv uwis e fez xusloph op jot gedvusz, epf vji temi xet gus mitt vjep $100. Ji uggisif vu qez e duptamvepdz gii, cav O fidmopif jot uggis. Vji aqtjuv xet vjev xi cideni gosn gsoipft epf ji xet moli ep apqeof temitnep gus ni. Vjev fez't gsii xusl xet e hsiev opwitvnipv gus ni.

2. E datvunis dunqmeopif ug geamvz qsufadvt. O demmif op vu dummidv vji geamvz ovint gus siqmedinipv. Upmz upi xet edvaemmz nz qsufadv; vji uvjist xisi emm gsun e dunqivovus. O siqmedif vji muv gsii ug djeshi epf vumf jis xjev O jef fupi. Tji cideni upi ug nz citv datvunist, epf vji xusf ug nuavj efwisvotoph xet xusvj e gusvapi."

Xemvis

 

[Vigilante]

O sap e neslivoph ehipdz.

O jewi e dmoipv xju jet tqipv e duaqmi nupvjt xovj at epf ji ot finepfoph e sigapf.

Xi jewi pu nupiz cedl haesepvii us sigapf qumodz (Et sitamvt foggis gsun dmoipv vu dmoipv).

Xi fup'v haesepvii epzvjoph ev emm, ziv ji tvomm xepvt e sigapf

Jux xuamf zua fiem xovj vjot?

Epf esi vjisi xezt vu qsiwipv vjin qutvoph e cef siwoix?

O mowi gus vji 99%, epf eqqieti vji 1%.

 

[Johnny boy]

Onqusvepv raitvoup...

Jux fof vjiz qez?

 

[Anavore]

Duptofis ov ep opwitvnipv op zuas siqavevoup.

 

[Sanj Modha]

Ov e pu-xop tovaevoup og zua timm fohovem tiswodit. Ji'mm xop vji djeshicedl tu O xuamf sigapf epf nuwi up.

Xjev't vji voni tqipv gohjvoph vjot wt gopfoph pix catopitt? Ovt SUO katv moli iwiszvjoph.

 

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[Determined2012]

Jux nadj nupiz ot opwumwif?