I have a question i would be grateful if anyone who has succesfully mastered the art of delegation could answer.
The growth of my business is dependant on constantly finding new products and models to add to our range. Now here's the issue. From start to finish this is a 25 step process. It starts with finding the product then sourcing, creating a PO on our system, getting images of done, listing on various marketplaces, translating the product information into other languages etc.
At the moment all 25 steps are done by me. The only part i don't actually do is pack it and deliver it to the customer. I've looked into the 25 steps and there's no way to shorten it. The most important part of the process is the first step which is actually researching and finding the products (ie the buying). The rest of the work is general admin work.
Am i the bottleneck? Should i concentrate on the first step and employee someone to do the rest? I'd like to add that i have two other staff one does the customer services/accounts and the other is a warehouse packer and they both don't have the time.
Initially for the first month or two it would be a strain financially on the business but when the new products arrive that i source this would start to generate more profit. Worst case scenario? I don't generate enough profit from new products and it costs me a few months salary.
I tried to like it to a restaurant where the owner buys the food, takes the customers order, then goes and cooks it. It is doable but very difficult to grow quickly.
Is it a case of one step back two steps forward financially to grow my business? It may seem like i've answered the question in my post but i'd certainly appreciate some feedback.
The growth of my business is dependant on constantly finding new products and models to add to our range. Now here's the issue. From start to finish this is a 25 step process. It starts with finding the product then sourcing, creating a PO on our system, getting images of done, listing on various marketplaces, translating the product information into other languages etc.
At the moment all 25 steps are done by me. The only part i don't actually do is pack it and deliver it to the customer. I've looked into the 25 steps and there's no way to shorten it. The most important part of the process is the first step which is actually researching and finding the products (ie the buying). The rest of the work is general admin work.
Am i the bottleneck? Should i concentrate on the first step and employee someone to do the rest? I'd like to add that i have two other staff one does the customer services/accounts and the other is a warehouse packer and they both don't have the time.
Initially for the first month or two it would be a strain financially on the business but when the new products arrive that i source this would start to generate more profit. Worst case scenario? I don't generate enough profit from new products and it costs me a few months salary.
I tried to like it to a restaurant where the owner buys the food, takes the customers order, then goes and cooks it. It is doable but very difficult to grow quickly.
Is it a case of one step back two steps forward financially to grow my business? It may seem like i've answered the question in my post but i'd certainly appreciate some feedback.
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