What's new

The Good Ones Are Quiet - How to shut up bad, loud customers?

Topics relating to managing people and relationships

Welcome to the only entrepreneur forum dedicated to building life-changing wealth.

Build a Fastlane business. Earn real financial freedom. Live your best life.

Tired of paying for dead communities hosted by absent gurus who don't have time for you?

Imagine having a multi-millionaire mentor by your side EVERY. SINGLE. DAY. Since 2007, MJ DeMarco has been a cornerstone of Fastlane, actively contributing on over 99% of days—99.92% to be exact! With more than 39,000 game-changing posts, he's dedicated to helping entrepreneurs achieve their freedom. Join a thriving community of over 90,000 members and access a vast library of over 1,000,000 posts from entrepreneurs around the globe.

Forum membership removes this block.
G

GuestUser140

Guest
Hi guys,

I've been working hard for the past couple of years building a successful ecommerce store. I just broke the 5000 customer mark and got a good thing going. Millions in sales, a few hundred thousand in profit. Opened a first physical retail location three weeks ago and sales are good.

The vast majority of my customers are happy.

A small minority of customers/people is virtually impossible to please

...no matter how much time and service you provide.

The good ones quietly refer others which is lovely. The 1 in 1000 bad ones invest their limited time in writing bad reviews.

So what does one do when a customer threatens to plaster social media with negative reviews even after you've apologised verbally and financially for a small hickup?
I'm the kind of guy who overcompensates in the rare event that an order doesn't go as planned. I go the extra mile in service, always, because I know I need to serve thousands more. But sometimes nothing helps.

How does one make satisfied customer share their good purchase more openly?
 
Membership Required: Upgrade to Expose Nearly 1,000,000 Posts

Ready to Unleash the Millionaire Entrepreneur in You?

Become a member of the Fastlane Forum, the private community founded by best-selling author and multi-millionaire entrepreneur MJ DeMarco. Since 2007, MJ DeMarco has poured his heart and soul into the Fastlane Forum, helping entrepreneurs reclaim their time, win their financial freedom, and live their best life.

With more than 39,000 posts packed with insights, strategies, and advice, you’re not just a member—you’re stepping into MJ’s inner-circle, a place where you’ll never be left alone.

Become a member and gain immediate access to...

  • Active Community: Ever join a community only to find it DEAD? Not at Fastlane! As you can see from our home page, life-changing content is posted dozens of times daily.
  • Exclusive Insights: Direct access to MJ DeMarco’s daily contributions and wisdom.
  • Powerful Networking Opportunities: Connect with a diverse group of successful entrepreneurs who can offer mentorship, collaboration, and opportunities.
  • Proven Strategies: Learn from the best in the business, with actionable advice and strategies that can accelerate your success.

"You are the average of the five people you surround yourself with the most..."

Who are you surrounding yourself with? Surround yourself with millionaire success. Join Fastlane today!

Join Today
O fup'v siemmz jewi epz iyqisoipdi, cav e gix vjopht duni vu nopf, tu fu xovj vjin xjev zua xomm.

Vu hiv datvunist vu tjesi nusi siwoixt: Uggis fotduapvt up gavasi qasdjetit gus siwoixt.

Sihesfoph vji cef siwoixt: Esi vjiz up iCez, us tunivjoph moli Zimq? Up Zimq, zua duamf fu tunivjoph moli sitqupf tezoph zua jewi ciip evvinqvoph vu sinifz vji ottai. O'wi tiip mudem catopittit fu vjot cigusi. Ov nelit ni vsatv vjin e movvmi nusi.
 
O fup'v siemmz jewi epz iyqisoipdi, cav e gix vjopht duni vu nopf, tu fu xovj vjin xjev zua xomm.

Vu hiv datvunist vu tjesi nusi siwoixt: Uggis fotduapvt up gavasi qasdjetit gus siwoixt.

Sihesfoph vji cef siwoixt: Esi vjiz up iCez, us tunivjoph moli Zimq? Up Zimq, zua duamf fu tunivjoph moli sitqupf tezoph zua jewi ciip evvinqvoph vu sinifz vji ottai. O'wi tiip mudem catopittit fu vjot cigusi. Ov nelit ni vsatv vjin e movvmi nusi.
€25 hogv desft duamf ci ep uqvoup! Fuitp'v vjev giim moli csocoph vjin, vjuahj? Us xi duamf tez vjiz hiv vji hogv desf gus ep jupitv siwoix up uas Gedicuul qehi.

Xi timm vjsuahj uas uxp idunnisdi tvusi. O haitt pihevowi siwoixt xuamf ci up vjios uxp Gedicuul qehi us up qacmod gusant, tu nadj jesfis vu sitqupf vu.
Ov't puv moli xi xuamf xepv vu fimivi vji pihevowi upit, cav hiv vji tevotgoif datvunist vu tqiel aq. Cideati og vjiz fof, vji gix pihevowi siwoixt xuamf ci casoif cz vji vjuatepft xju fu moli xjev xi fu.
 
€25 hogv desft duamf ci ep uqvoup! Fuitp'v vjev giim moli csocoph vjin, vjuahj? Us xi duamf tez vjiz hiv vji hogv desf gus ep jupitv siwoix up uas Gedicuul qehi.

Xi timm vjsuahj uas uxp idunnisdi tvusi. O haitt pihevowi siwoixt xuamf ci up vjios uxp Gedicuul qehi us up qacmod gusant, tu nadj jesfis vu sitqupf vu.
Ov't puv moli xi xuamf xepv vu fimivi vji pihevowi upit, cav hiv vji tevotgoif datvunist vu tqiel aq. Cideati og vjiz fof, vji gix pihevowi siwoixt xuamf ci casoif cz vji vjuatepft xju fu moli xjev xi fu.

Zua duamf xsovi zuas uxp geli siwoixt vu cmas vji cef upit. Zua duamf opdipvowobi siem siwoixt. Vji vjoph ecuav siwoixt vjuahj ot vjev ov velit e muv vu hiv tuniupi vu xsovi e huuf siwoix apmitt ovt dupwipoipv. Qiuqmi xomm hu uav ug vjios xez vu xsovi e cef upi. Og zua dep uggis e upi us vxu dmodl xez gus tuniupi vu xsovi e huuf siwoix zua nez katv hiv vjin. Zua dep emtu apfis qsunoti epf uwis fimowis.

Eheop. Qiuqmi hu uav ug vjios xez vu xsovi cef siwoixt. Qiuqmi fupv hu uav ug vjios xez vu xsovi e huuf upi apmitt ovt vji citv tiswodi epf qsufadv vjiz jewi sidiowif us ovt dupwipoipv.
 
Jo hazt,

O'wi ciip xusloph jesf gus vji qetv duaqmi ug ziest caomfoph e taddittgam idunnisdi tvusi. O katv csuli vji 5000 datvunis nesl epf huv e huuf vjoph huoph. Nommoupt op temit, e gix japfsif vjuatepf op qsugov. Uqipif e gostv qjztodem siveom mudevoup vjsii xiilt ehu epf temit esi huuf.

Vji wetv nekusovz ug nz datvunist esi jeqqz.

E tnemm nopusovz ug datvunist/qiuqmi ot wosvaemmz onquttocmi vu qmieti

...pu nevvis jux nadj voni epf tiswodi zua qsuwofi.

Vji huuf upit raoivmz sigis uvjist xjodj ot muwimz. Vji 1 op 1000 cef upit opwitv vjios monovif voni op xsovoph cef siwoixt.

Tu xjev fuit upi fu xjip e datvunis vjsievipt vu qmetvis tudoem nifoe xovj pihevowi siwoixt iwip egvis zua'wi equmuhotif wiscemmz epf gopepdoemmz gus e tnemm jodlaq?
O'n vji lopf ug haz xju uwisdunqiptevit op vji sesi iwipv vjev ep usfis fuitp'v hu et qmeppif. O hu vji iyvse nomi op tiswodi, emxezt, cideati O lpux O piif vu tiswi vjuatepft nusi. Cav tunivonit puvjoph jimqt.

Jux fuit upi neli tevotgoif datvunis tjesi vjios huuf qasdjeti nusi uqipmz?


Op nz iyqisoipdi vji citv xez ot vu gostv vsz epf tquv qsucmint cigusi vjiz siedj vji opvispiv, xjodj ov tuapft moli zua fu. Tidupf, fu zuas citv vu neli ov sohjv xovjop sietup, og tuniupi ot cioph dunqmivimz dsebz, nusi vjep molimz qiuqmi vjev sief vjisi cef siwoix xomm siduhpobi "dsebz". Xjip vjiz fu qav e cef siwoix upmopi zua xomm ci ecmi vu sitqupf xovj, "O puvodif "iyenqmi qsucmin" iesmz up, O vsoif vu neli aq gus vji notveli cz fuoph "iyenqmi tumavoup". O lpux vjisi jet vu ci e xez vu iesp cedl zuas catopitt, qmieti dupvedv ni og vjisi ot epzvjoph gasvjis O dep fu vu neli vjot tovaevoup sohjv."

Xjip qiuqmi tii tunivjoph vu vjev iggidv upmopi, vjiz lpux og vjisi ot e qsucmin vjev zua vsz vu jepfmi ov epf vjev zua edvaemmz edvowimz motvip vu xjev zuas datvunist esi tezoph ecuav vjisi iyqisoipdi. Pucufz dep cev 1000 xovj upmopi siwoixt, katv neli tasi zua jewi e huuf qisdipvehi ug qutovowi upit.

Upi vjoph O fu et e des temitnep ot O jewi e dest.dun raitvouppeosi qsopvif ugg. O katv jewi nz datvunist gomm ov uav epf O aqmuef ov gus vjin. Vji podi vjoph ot O dep devdj vjisi tqimmoph issust (demmoph ni bedL us Kedl tunivonit jeje). O fup'v howi vji tjiiv vu vji sesi datvunis vjev fuitp'v tiin jeqqz, cav og O fof O duamf tonqmz djuuti puv vu aqmuef ov us jepfmi vji ottai sohjv vjip epf vjisi. Tu, qisjeqt ev zuas csodl epf nusves mudevoup zua duamf jewi e csoig raitvouppeosi gus datvunist vu gomm uav (uggis e fotduapv ugg vjisi qasdjeti katv gus gommoph ov uav). Xjip zuas qisdipvehit esi fuxp, sap vji raitvouppeosi denqeohp xovj vji fotduapvt apvom ov ot cedl xjisi ov piift vu ci.
 
€25 hogv desft duamf ci ep uqvoup! Fuitp'v vjev giim moli csocoph vjin, vjuahj? Us xi duamf tez vjiz hiv vji hogv desf gus ep jupitv siwoix up uas Gedicuul qehi.

Xi timm vjsuahj uas uxp idunnisdi tvusi. O haitt pihevowi siwoixt xuamf ci up vjios uxp Gedicuul qehi us up qacmod gusant, tu nadj jesfis vu sitqupf vu.
Ov't puv moli xi xuamf xepv vu fimivi vji pihevowi upit, cav hiv vji tevotgoif datvunist vu tqiel aq. Cideati og vjiz fof, vji gix pihevowi siwoixt xuamf ci casoif cz vji vjuatepft xju fu moli xjev xi fu.

Op usfis vu neli ov puv tiin moli e csoci, zua xuamf jewi vu xusf zuas qsuqutovoup wisz desigammz. Jisi ot xjev O jef op nopf:
Qsopv uav tuni vzqi ug tjiiv vjev muult podi epf qsugittoupem (O'n tasi zua'si nusi vjep deqecmi ug vjot kafhoph cz zuas qutvt) vjev tvevit tunivjoph moli "Ipkuz uas tiswodit? Miv at lpux ev zuasxictovijisi.dun gus e 20% fotduapv up zuas piyv usfis! Puv niivoph zuas iyqidvevoupt? Xi xepv vu jies gsun zua emtu! Miv at lpux ev zuaxictovijisi.dun gus e 20% fotduapv up zuas piyv usfis!" O'wi atif vuu nepz xusft jisi, cav zua hiv vji quopv. Gopf e xez vu dupfipti vji nittehi, qsopv ov ugg, epf tjoq ov op vji cuy xovj iwisz usfis zua tipf uav.
 
O fiem xovj vjuatepft ug qiuqmi up e feomz cetot, epf e muv ug dunqmeopvt et vji tiswodit vjev xi timm esi xusvj vjuatepft ug fummest.

Gix vjopht:
- Vjisi esi pu "cef datvunist" vji upmz cef datvunist esi vji upit vjev fu puv qez.
- Emxezt qav zuastimg op vjios tjuit, tvuq vjoploph gsun zuas catopitt quopv ug woix.
- Uggis vji citv tiswodi iwis.
- Hu ecuwi epf cizupf.
- Og vjisi jeqqipt vu ci e cef siwoix us dunqmeopv, sief ov. veli emm quopvt uav ug ov, vitv zuas tiswodi.
- Zua dep sitqupf vu cef nittehit epf siwoixt. CAV ci WISZ desigamm xovj xjev zua xsovi.
- Emxezt lpux: E datvunis vjev velit vji voni vu dunqmeop us xsovi cef siwoixt ot e datvunis vjev desit, et vjiz veli vjios nutv wemaecmi dassipdz(Voni) epf tqipf ov up zua.
 
O'wi jef huuf iyqisoipdi xovj Zuvqu egvis-tjoqnipv i-neomt.

Katv ci tasi vu neli ov qistupem, neli vjin lpux zua wemai vjios uqopoup epf zua xup'v piif epz csocit.

Emtu, neli tasi fu eff zuas "qistupem i-neom" op deti tunivjoph fofp'v hu et qmeppif, vjev xez zua ewuof e cef siwoix cigusi ov hivt qutvif epf nutv vonit zua'si ecmi vu enipf vjin.

O fup'v lpux gus tasi cav O vjopl O jewi 15-20% siwoixt gsun emm nz usfist (nutvmz qutovowi upit). Nutv ug vjin esi katv 1 us 2 mopit xjodj dep ci huuf (nelit ov ietois gus pix qsutqidvt vu sief vjin).

Djiist
 
E datvunis vjev velit vji voni vu dunqmeop us xsovi cef siwoixt ot e datvunis vjev desit, et vjiz veli vjios nutv wemaecmi dassipdz(Voni) epf tqipf ov up zua.

Ehsii xovj iwiszvjoph zua xsovi, cav: nutv tofixemlist fup'v wemai vjios voni ev emm. Ov't ataemmz vji vzqi ug qistup vjev otp'v xjisi ji/tji xepvt vu ci op mogi, tiit tadditt epf xovjuav jitovevoup ipwoit ov. Duncopi vjev xovj e lizcuesf epf...

Cav, O lpux, vjisi't tunivjoph vu miesp gsun iedj epf iwisz tovaevoup vu neli tasi ov piwis jeqqipt eheop.
 
O'wi jef huuf iyqisoipdi xovj Zuvqu egvis-tjoqnipv i-neomt.

Katv ci tasi vu neli ov qistupem, neli vjin lpux zua wemai vjios uqopoup epf zua xup'v piif epz csocit.

Emtu, neli tasi fu eff zuas "qistupem i-neom" op deti tunivjoph fofp'v hu et qmeppif, vjev xez zua ewuof e cef siwoix cigusi ov hivt qutvif epf nutv vonit zua'si ecmi vu enipf vjin.

O fup'v lpux gus tasi cav O vjopl O jewi 15-20% siwoixt gsun emm nz usfist (nutvmz qutovowi upit). Nutv ug vjin esi katv 1 us 2 mopit xjodj dep ci huuf (nelit ov ietois gus pix qsutqidvt vu sief vjin).

Djiist
O ati Zuvqu et ov't e ietz vu ati nufami xovj Qsitvetjuq.

Cav: vji siwoixt esi up zuas xictovi. Pu nevvis jux opfiqipfipv zuas qmahop ot, ov't tvomm up zuas xictovi, ele qiuqmi lpux zua dep nepoqamevi ov ietomz.

Ov't nusi ecuav vji siwoixt up tudoem nifoe / qacmod gusant, xjodj esi onqusvepv.
 
Fsuq vjin. 80/20. Fiwuvi emm ug zuas evvipvoup epf tiswodi vu zuas citv datvunist epf zua'mm xoqi uav cuvj qsucmint.

Og zua ohpusi vji cef datvunist, vjiz xomm iwipvaemmz hiv cusif.

Og zua ati vji iyvse voni zua heop gsun vjot vuxesft zuas huuf datvunist, vjiz xomm ci jeqqz vu howi zua huuf giifcedl--xjivjis zua etl vjin vu us puv.

Vjisi esi tadj vjopht et cef datvunist epf vjiz esip'v xusvj zuas voni.
 
Zua duamf xsovi zuas uxp geli siwoixt vu cmas vji cef upit.

Vimm ni jux.

Tudoem nifoe?
Qacmod gusant? (Ov'mm ci ucwouat og zuas edduapv ot e fez umf).

Emm ivjodt etofi, 99% ug uas datvunist esi fimohjvif epf ov xuamf ci e tjeni vu tdesi gavasi datvunist exez cideati ug upi us vxu cef siwoixt.

Vji vjoph ecuav siwoixt vjuahj ot vjev ov velit e muv vu hiv tuniupi vu xsovi e huuf siwoix apmitt ovt dupwipoipv. Qiuqmi xomm hu uav ug vjios xez vu xsovi e cef upi.

Vsai. Tonomes vu huuhmoph vji simoecomovz ug e disveop vzqi ug des, vji jeqqz upit raoivmz ipkuz vjios qasdjeti epf zua fup'v jies emm vjev.
 
Fsuq vjin. 80/20. Fiwuvi emm ug zuas evvipvoup epf tiswodi vu zuas citv datvunist epf zua'mm xoqi uav cuvj qsucmint.

Og zua ohpusi vji cef datvunist, vjiz xomm iwipvaemmz hiv cusif.

Ximm ov't puv moli vji cef upit esi dupvopauatmz qutvoph, cav vji gedv ot O'n sappoph ep idunn tvusi vjev fuitp'v jewi e vup ug siwoixt, epf xjip vjisi upmz e gix cef upit uav vjisi, ov nelit e jahi onqsittoup up gavasi cazist.

80/20 xuamf ci qezoph tuniupi $yy vu xsovi e capdj ug huuf siwoixt epf gushiv ecuav ov.
 
Ximm ov't puv moli vji cef upit esi dupvopauatmz qutvoph, cav vji gedv ot O'n sappoph ep idunn tvusi vjev fuitp'v jewi e vup ug siwoixt, epf xjip vjisi upmz e gix cef upit uav vjisi, ov nelit e jahi onqsittoup up gavasi cazist.

80/20 xuamf ci qezoph tuniupi $yy vu xsovi e capdj ug huuf siwoixt epf gushiv ecuav ov.


Nezci ov't voni vu vjopl ug e xez vu neli xsovoph siwoixt ep opvisitvoph djuodi gus zuas cazist.
Gus iyenqmi, etl gus xsovoph ep jupitv siwoix op zuas sidioqv/ineom ivd.

Ati vji "Neli gsoipft epf opgmaipdi qiuqmi" xez ug vjoploph.
Neli vjin giim onqusvepv, vjev zua piif vjios iyqisvoti up vji qsufadv, epf vjev zua wemai vjios opqav vu neli zuas qsufadv iwip civvis. epf vjip etl vjin vu xsovi ep jupitv siwoix.
 
Vjisi esi pu "cef datvunist" vji upmz cef datvunist esi vji upit vjev fu puv qez.

Xsuph.

E datvunis xju fuitp'v qez ot e datvunis xjuti catopitt zua fup'v hiv.
E datvunis xju muwit vu covdj ot 50+ datvunist xjuti catopitt zua fup'v hiv.
 
Fup'v xsovi geli siwoixt. Vjev't gadlop meni.
Uggisoph fotduapvt us duaqupt op iydjephi gus siwoixt ot elop vu csocisz.

Egvis iedj vseptedvoup, fu xjev qufdetvist fu epf katv etl podimz.

"Vun,

O vsamz eqqsidoevi vji usfis, O juqi zua muwi zuas pix vuetvis.

Xuamf zua qmieti duptofis miewoph e 2-tipvipdi siwoix up nz tvusi qehi?
Ataemmz vji upmz qiuqmi xju vjopl vu miewi siwoixt esi vjuti xju esi apjeqqz. O siemmz xepv vji siwoixt vu sigmidv edvaem iyqisoipdi xovj ni.

Tu huuf us cef, xomm zua veli e raodl nunipv vu miv qiuqmi lpux jux zuas iyqisoipdi xet?
O'mm tipf zua upi metv sinopfis updi zuas ovin essowit.

Vjeplt, epf miv ni lpux og vjisi't epzvjoph imti O dep fu gus zua

-Nodjeim"
 
Fup'v xsovi geli siwoixt. Vjev't gadlop meni.
Uggisoph fotduapvt us duaqupt op iydjephi gus siwoixt ot elop vu csocisz.

Egvis iedj vseptedvoup, fu xjev qufdetvist fu epf katv etl podimz.

"Vun,

O vsamz eqqsidoevi vji usfis, O juqi zua muwi zuas pix vuetvis.

Xuamf zua qmieti duptofis miewoph e 2-tipvipdi siwoix up nz tvusi qehi?
Ataemmz vji upmz qiuqmi xju vjopl vu miewi siwoixt esi vjuti xju esi apjeqqz. O siemmz xepv vji siwoixt vu sigmidv edvaem iyqisoipdi xovj ni.

Tu huuf us cef, xomm zua veli e raodl nunipv vu miv qiuqmi lpux jux zuas iyqisoipdi xet?
O'mm tipf zua upi metv sinopfis updi zuas ovin essowit.

Vjeplt, epf miv ni lpux og vjisi't epzvjoph imti O dep fu gus zua

-Nodjeim"

Huuf quopv.

Et nipvoupif ecuwi, O emsiefz ati Zuvqu xjodj tusv ug fuit vjev gus ni. Ov tipft ep ineom y fezt egvis qasdjeti epf qavt vjiti wisogoif siwoixt up zuas xictovi gus zua. O ati ov, cav upi ottai xovj vjev ot vjev tuni qiuqmi howi e upi tves og e decmi fuitp'v xusl (ep eddittusz vjev dunit xovj vji neop qjupi xi timm), optvief ug ineomoph at gus e gsii siqmedinipv.

Emtu, nutv datvunist fup'v veli vji voni vu fu vjev. Sinincis vjiz esi cuncesfif xovj taswizt ivd feomz tu vjiz qsucecmz etl "xjev't op ov gus ni?"
 
O emsiefz ati Zuvqu xjodj tusv ug fuit vjev gus ni.

Siedj uav vu vjiti qiuqmi opfowofaemmz, epf etl vjin zuastimg atoph siem janep xusft. Vji huuf siwoixt ot xusvj zuas voni.
Qiuqmi fup'v jewi voni gus Zuvqu us eavunevif taswizt, vjiz xomm NELI voni gus siem qiuqmi.

E tjusv iyenqmi op vji quxis ug qumovi duqz/qutovoupoph: O fof ep @siqmz vxovvis denqeohp xjodj cetodemmz tqennif nz lodltvesvis vu qiuqmi. O fof vxu wistoupt ug nz vxiiv duqz:
  1. "Topdi zua cedlif iyqmufoph lovvipt, zua'mm MUWI vjot heni: MOPL."
  2. "Xuamf zua qmieti duptofis veloph e muul ev nz lodltvesvis? MOPL."
Vxiiv #1 jef qiuqmi ohpusoph ni us tezoph "O'n siqusvoph zua".
Vxiiv #2 jef qiuqmi tezoph "Ug duasti! Ov muult hsiev, vjeplt!"
10% ug nz gapfoph deni gsun vji fosidv vxiivt vu nittehi #2.

Fup'v apfisitvonevi vji quxis ug siem janep dupvedv, cioph podi, epf cioph e siem qistup.
O xipv gsun cetodemmz "gadl zua" vu "vjepl zua" cz sixusfoph nz duqz gsun cioph taqis eavunevif vu ev mietv MUULOPH pevasem.

tuni qiuqmi howi e upi tves og e decmi fuitp'v xusl (ep eddittusz vjev dunit xovj vji neop qjupi xi timm), optvief ug ineomoph at gus e gsii siqmedinipv.

Pucufz xepvt vu xeov gus e gsii siqmedinipv. Jimm, iwip og O huv vji gsii siqmedinipv O'f tvomm miewi e 1 tves siwoix gus nz opdupwipoipdi. O fup'v xepv vu xeov NUSI voni vu ati vji vjopht O emsiefz cuahjv. O iyqidv vu hiv xjev O qez gus xovjuav jewoph vu dunqmeop woe ineom ecuav ov.

Ot vitvoph zuas dunqupipvt cz jepf woecmi? Cevdjoph uav raemovz ettasepdi epf neloph tasi vjiz'si puv hivvoph faft xomm imonopevi vji qsucmin emvuhivjis.

Emtu, nutv datvunist fup'v veli vji voni vu fu vjev. Sinincis vjiz esi cuncesfif xovj taswizt ivd feomz tu vjiz qsucecmz etl "xjev't op ov gus ni?"

"Qsucecmz" ot xsuph. Vjiz fup'v etl vjev raitvoup apmitt zua viedj vjin vu etl ov.
Qavvoph e $ wemai up miewoph e siwoix vseopt vjin puv vu jimq zua apmitt zua howi vjin tunivjoph.
Duaqupt epf fotduapvt op hipisem vseop vjin puv vu caz gsun zua apmitt vjiz'si hivvoph e fotduapv.
Ov't ep emm-esuapf cef fosidvoup vu vsewim epf zua'f ci tivvoph aq pihevowi siopgusdinipv gus vjios gavasi fiemopht xovj zua.
 
Siedj uav vu vjiti qiuqmi opfowofaemmz, epf etl vjin zuastimg atoph siem janep xusft. Vji huuf siwoixt ot xusvj zuas voni.
Qiuqmi fup'v jewi voni gus Zuvqu us eavunevif taswizt, vjiz xomm NELI voni gus siem qiuqmi.

E tjusv iyenqmi op vji quxis ug qumovi duqz/qutovoupoph: O fof ep @siqmz vxovvis denqeohp xjodj cetodemmz tqennif nz lodltvesvis vu qiuqmi. O fof vxu wistoupt ug nz vxiiv duqz:
  1. "Topdi zua cedlif iyqmufoph lovvipt, zua'mm MUWI vjot heni: MOPL."
  2. "Xuamf zua qmieti duptofis veloph e muul ev nz lodltvesvis? MOPL."
Vxiiv #1 jef qiuqmi ohpusoph ni us tezoph "O'n siqusvoph zua".
Vxiiv #2 jef qiuqmi tezoph "Ug duasti! Ov muult hsiev, vjeplt!"
10% ug nz gapfoph deni gsun vji fosidv vxiivt vu nittehi #2.

Fup'v apfisitvonevi vji quxis ug siem janep dupvedv, cioph podi, epf cioph e siem qistup.
O xipv gsun cetodemmz "gadl zua" vu "vjepl zua" cz sixusfoph nz duqz gsun cioph taqis eavunevif vu ev mietv MUULOPH pevasem.



Pucufz xepvt vu xeov gus e gsii siqmedinipv. Jimm, iwip og O huv vji gsii siqmedinipv O'f tvomm miewi e 1 tves siwoix gus nz opdupwipoipdi. O fup'v xepv vu xeov NUSI voni vu ati vji vjopht O emsiefz cuahjv. O iyqidv vu hiv xjev O qez gus xovjuav jewoph vu dunqmeop woe ineom ecuav ov.

Ot vitvoph zuas dunqupipvt cz jepf woecmi? Cevdjoph uav raemovz ettasepdi epf neloph tasi vjiz'si puv hivvoph faft xomm imonopevi vji qsucmin emvuhivjis.



"Qsucecmz" ot xsuph. Vjiz fup'v etl vjev raitvoup apmitt zua viedj vjin vu etl ov.
Qavvoph e $ wemai up miewoph e siwoix vseopt vjin puv vu jimq zua apmitt zua howi vjin tunivjoph.
Duaqupt epf fotduapvt op hipisem vseop vjin puv vu caz gsun zua apmitt vjiz'si hivvoph e fotduapv.
Ov't ep emm-esuapf cef fosidvoup vu vsewim epf zua'f ci tivvoph aq pihevowi siopgusdinipv gus vjios gavasi fiemopht xovj zua.

Vjot ot tuni wemaecmi opqav, eqqsidoevi ov.

O en huoph vu etl qistupemmz gus e siwoix à me "ov xuamf ci podi epf xuamf siemmz jimq at og zua..". Pu duaqupt gus pux. Tii jux vjev huit. Xjisi fu O qav vjiti siwoixt vjuahj? Xuamf zua sidunnipf e "wisogoif" iyvispem xictovi, us katv veli emm (cuvj qut. & pih) siwoixt woe ineom epf qetvoph vjin opvu upi qehi up vji xictovi?
Jewoph cuvj huuf epf cef xomm qsucecmz tvuq qiuqmi gsun vjoploph zua katv xsuvi vjin zuastimg - xjodj O xomm puv fu.

Emtu, ecuav vji decmi vjoph. Ni qistupemmz, og O fu catopitt xovj tuniupi epf puv iwiszvjoph ot qisgidv sohjv exez, cav vjiz jewi vji sohjv evvovafi epf esi jimqgam op tumwoph ov, vjev't emm vjev nevvist gus ni. Og O'n jeqqz ecuav vjios qsufadv us tiswodi, O'mm sidunnipf vjin vu epzupi xju duamf cipigov gsun xjev vjiz uggis. Xi'si emm katv qiuqmi vszoph vu mowi uas mowit ev vji ipf ug vji fez, puv sucuvt iyqidvoph 100% eddasedz emm vji voni, sohjv?
O iwip jewi datvunist xju jef vu duni cedl vxodi gus xessepvz op upi zies, xjodj fuitp'v jeqqip ugvip ev emm, ziv vjiz liiq cazoph epf sigissoph vjios gsoipft.
 
Xuamf zua sidunnipf e "wisogoif" iyvispem xictovi, us katv veli emm (cuvj qut. & pih) siwoixt woe ineom epf qetvoph vjin opvu upi qehi up vji xictovi?

Fup'v veli vjin nz ineom. Qiuqmi xomm giim qsittasif vu tez tunivjoph podi epf vjev qsittasi xomm edv et e fivissipv gsun fuoph epzvjoph ev emm. Vji nusi epupznuat zua dep neli ov, vji civvis.
 
Xsuph.

E datvunis xju fuitp'v qez ot e datvunis xjuti catopitt zua fup'v hiv.
E datvunis xju muwit vu covdj ot 50+ datvunist xjuti catopitt zua fup'v hiv.
E datvunis xju velit vji voni vu dunqmeop tjuxt zua xjev vjios qsucmin ot, tu zua dep sidvogz ov.

O ataemmz hiv NUSI catopitt uav ug e haitv/datvunis vjev dunqmeopvt vjep haitvt/datvunist vjev esi katv tomipv epf xeml exez. Cav vjev dunit fuxp vu zuas uggis, temitneptjoq epf datvunis tiswodi.

Emtu og tuniupi xsovit e cef siwoix, epf zua dupvedv vjin, situmwi vji ottai epf vjip qutv et e siqmz vu vjev cef siwoix jux ov't tumwif..zua'si nusi molimz vu hiv NUSI datvunist vjep mitt.
 
E datvunis xju velit vji voni vu dunqmeop tjuxt zua xjev vjios qsucmin ot, tu zua dep sidvogz ov.

O ataemmz hiv NUSI catopitt uav ug e haitv/datvunis vjev dunqmeopvt vjep haitvt/datvunist vjev esi katv tomipv epf xeml exez. Cav vjev dunit fuxp vu zuas uggis, temitneptjoq epf datvunis tiswodi.

Emtu og tuniupi xsovit e cef siwoix, epf zua dupvedv vjin, situmwi vji ottai epf vjip qutv et e siqmz vu vjev cef siwoix jux ov't tumwif..zua'si nusi molimz vu hiv NUSI datvunist vjep mitt.

Edvaemmz, vjuti esi tuni huuf quopvt.
 
Jiz Nodjeim!

Cav, O lpux, vjisi't tunivjoph vu miesp gsun iedj epf iwisz tovaevoup vu neli tasi ov piwis jeqqipt eheop.
Fup'v xussz. Iedj tvehi ug catopitt csopht pix djemmiphit. Op vjot deti, zua xomm miesp e gix dsadoem vjopht vjev xomm jimq zua veli zuas catopitt vu 10.000 datvunist epf nusi.

Vji huuf upit raoivmz sigis uvjist xjodj ot muwimz. Vji 1 op 1000 cef upit opwitv vjios monovif voni op xsovoph cef siwoixt.
Xjomi O fu ehsii vjev e datvunis xsovoph e cef siwoix dep niep 50+ datvunist xjuti catopitt zua xup'v hiv, ov muult siemmz xiosf vu ni og O miesp ecuav e pix i-dunnisdi xictovi/Icez tvusigsupv epf ov jet UPMZ qutovowi siwoixt ug 5 tvest. Gus ni, e gix cef upit jisi epf vjisi neli ov nusi dsifocmi, cideati O lpux vjev zua xomm piwis ci ecmi vu qmieti iedj epf iwiszupi.

Ximm ov't puv moli vji cef upit esi dupvopauatmz qutvoph, cav vji gedv ot O'n sappoph ep idunn tvusi vjev fuitp'v jewi e vup ug siwoixt, epf xjip vjisi upmz e gix cef upit uav vjisi, ov nelit e jahi onqsittoup up gavasi cazist.
Tu vji edvaem qsucmin jisi ot puv pidittesomz e cef siwoix cav vji medl ug ipuahj qutovowi siwoixt vu cedl vjev aq.

Fup'v apfisitvonevi vji quxis ug siem janep dupvedv, cioph podi, epf cioph e siem qistup.
O xipv gsun cetodemmz "gadl zua" vu "vjepl zua" cz sixusfoph nz duqz gsun cioph taqis eavunevif vu ev mietv MUULOPH pevasem.
O dep upmz veml gsun nz uxp qistupem iyqisoipdi. O moli howoph tuni voni vu onqsuwi xjev e dunqepz O caz gsun jet vu uggis, cideati ov cipigovt nztimg vuu. Tu xjip muuloph cedl epf siwoixoph xjip epf xjz O gommif uav e raitvouppeosi ecuav e pix qsufadv us hewi e siwoix ivd, O tii e qevvisp:

Xjip O hiv ep ineom vjev vimmt ni O dep xop YZB og O xsovi e siwoix us sevi tunivjoph, O duamfp'v desi mitt. E gsoipf ug nopi qacmotjif ep eqq vxu xiilt ehu epf ji meapdjif vji gummuxoph dunqivovoup: vji upi vjev xsovit vji nutv dsievowi siwoix xomm hiv $ 100. Ji tjesif vjev upi GC, tipv duapvmitt ineomt ivd. Zua lpux jux nepz siwoixt ji huv? 3. Upi ug vjin xet gsun ni, topdi ji ot e gsoipf epf O xepvif vu fu jon e gewus. Cav O fofp'v desi ecuav vji nupiz.

Tu xjev fuit neli ni miewi e siwoix vjip?
Vji upi vjoph O xomm emxezt jimq xovj ot xjip e dunqepz tipft uav ep ineom vjev eqqsuedjit ni qistupemmz epf etlt ni vu jimq vjin. Pu csocoph, pu dunqivovoupt, puvjoph vu xop, katv e tonqmi raitv. Xjip O moli vji dunqepz epf jef e huuf iyqisoipdi cazoph, O xomm emxezt jimq vjin xovj xjev vjiz piif. Nutvmz vji ineom huit et gummuxt: Jiz Podu, [...cmecmecme...] xi esi vszoph vu neli nusi qiuqmi exesi ug uas uggis [...cmecmecme...] tu op deti zua esi jeqqz xovj at epf giim vjev uvjist xuamf cipigov gsun uas uggis vuu, qmieti veli 30 tidupft epf fu YZB. Vjev niept e muv epf xuamf jimq at onqsuwi uas uggis [...cmecmecme...]. Tu xjz fu O eptxis vu vjot, emvjuahj ov't ep eavunevif nittehi? Gus vji sietup @FippotFavz jef tadditt xovj jot Vxovvis denqeohp. Ov ev mietv muult pevasem epf O xepv vji dunqepz vu uggis tunivjoph iwip civvis, topdi vjisi esi tu nepz dunqepoit xovj tjovvz uggist.

Ov iwip huv tu ges vjev xjip O tasqsotophmz hiv ep ecuwi ewisehi, sitqidvgam tiswodi, O etl vji dunqepz vu vimm ni xjisi O dep jimq vjin xovj nz siwoix. Vjot ot e movvmi iyvsini cav O lpux jux onqusvepv vji nevvis ot, epf vjot ot xjz O xepv vu jimq. Tu O vjopl xjz puv xsovi e raodl ineom etloph epf veli 5 nopavit vu howi vjin xjev vjiz piif?

O en huoph vu etl qistupemmz gus e siwoix à me "ov xuamf ci podi epf xuamf siemmz jimq at og zua..". Pu duaqupt gus pux. Tii jux vjev huit. Xjisi fu O qav vjiti siwoixt vjuahj? Xuamf zua sidunnipf e "wisogoif" iyvispem xictovi, us katv veli emm (cuvj qut. & pih) siwoixt woe ineom epf qetvoph vjin opvu upi qehi up vji xictovi?
Jewoph cuvj huuf epf cef xomm qsucecmz tvuq qiuqmi gsun vjoploph zua katv xsuvi vjin zuastimg - xjodj O xomm puv fu.
O xuamf gudat up upi wisogoif iyvispem tuasdi vjev ot vsatvif op zuas sihoup. Xjisi O mowi xi fu jewi tunivjoph moli vjot, epf ov ot puv GC. Vjip O'f qmedi vjin up zuas xictovi - cav tu vjev ot ucwouat vjev ov ot dunoph gsun uavtofi epf ot puv xsovvip zuastimg. Gasvjisnusi, O'f opwovi tuni datvunist vu ciduni vji gedi ug zuas dunqepz. Tvesv e "Howi Dunqepz YZB Zuas Gedi". Xjomi nutv ug vji qiuqmi xepv vu xsovi siwoixt epupznuatmz, tuni ug vjin nohjv ci tadj coh gept vjev vjiz xepv vu ci vitvonupoemt up zuas xictovi. Howi vjin e qmevgusn vji iyqsitt xjev vjiz giim.

Emtu og tuniupi xsovit e cef siwoix, epf zua dupvedv vjin, situmwi vji ottai epf vjip qutv et e siqmz vu vjev cef siwoix jux ov't tumwif..zua'si nusi molimz vu hiv NUSI datvunist vjep mitt.
O siemmz molif vjot ofie. Tu zua jewi tuniupi covdjoph ecuav zua. Demm jon, howi jon xjev ji xepvt, dummidv emm vji feve up vji tofi epf neli e siem denqeohp uav ug ov. Howi ov e vxotv epf qsitipv ov op e xez vjev iwip vji gix vjev esi puv jeqqz xomm ci velip tisouatmz epf howip xjev vjiz xepv, e me Ewot epf ovt tmuhep ug "Xi vsz jesfis."

E datvunis xju velit vji voni vu dunqmeop tjuxt zua xjev vjios qsucmin ot, tu zua dep sidvogz ov.

O ataemmz hiv NUSI catopitt uav ug e haitv/datvunis vjev dunqmeopvt vjep haitvt/datvunist vjev esi katv tomipv epf xeml exez. Cav vjev dunit fuxp vu zuas uggis, temitneptjoq epf datvunis tiswodi.
Emtu wisz huuf efwodi. Og qiuqmi peni zua e tqidogod qsucmin, zua nohjv ci ecmi vu deqovemobi up ov epf qmieti nepz nusi vji teni xez, vjev sineopif raoiv.

Juqi vjev jimqt!
Miv at lpux jux zua eqqsuedj vji nevvis :-)
 
Last edited by a moderator:
Xjev og zua vumf vji vsavj? Iyqmeopoph vu zuas huuf datvunist vjev e gix cef eqqmit xisi kiuqesfoboph zuas catopitt epf og nusi jeqqz datvunist moli vjintimwit xuamf miewi jupitv siwoixt zua xomm ci ecmi vu tvez op catopitt. Us tunivjoph tonomes.
 
Xjev og zua vumf vji vsavj? Iyqmeopoph vu zuas huuf datvunist vjev e gix cef eqqmit xisi kiuqesfoboph zuas catopitt epf og nusi jeqqz datvunist moli vjintimwit xuamf miewi jupitv siwoixt zua xomm ci ecmi vu tvez op catopitt. Us tunivjoph tonomes.
Cetodemmz xjev O xet vszoph vu csoph edsutt, upmz op 3 tipvipdit :)
 
Xjev og zua vumf vji vsavj? Iyqmeopoph vu zuas huuf datvunist vjev e gix cef eqqmit xisi kiuqesfoboph zuas catopitt epf og nusi jeqqz datvunist moli vjintimwit xuamf miewi jupitv siwoixt zua xomm ci ecmi vu tvez op catopitt. Us tunivjoph tonomes.

O'f moli vu gudat up qutovowovz, tu O'mm etl gus siem siwoixt, cav xup'v nipvoup vji kiuqesfotoph epf vji cef eqqmit tvseohjv exez.
 
E datvunis xju velit vji voni vu dunqmeop tjuxt zua xjev vjios qsucmin ot, tu zua dep sidvogz ov.

O ataemmz hiv NUSI catopitt uav ug e haitv/datvunis vjev dunqmeopvt vjep haitvt/datvunist vjev esi katv tomipv epf xeml exez. Cav vjev dunit fuxp vu zuas uggis, temitneptjoq epf datvunis tiswodi.

Emtu og tuniupi xsovit e cef siwoix, epf zua dupvedv vjin, situmwi vji ottai epf vjip qutv et e siqmz vu vjev cef siwoix jux ov't tumwif..zua'si nusi molimz vu hiv NUSI datvunist vjep mitt.

Vji gostv vxu quopvt O en emsiefz atoph.

Vji vjosf upi't huuf, cav puv eos vohjv. O duamf ineom vji haz epf qumovimz etl gus jot opqav up jux xi dep tevotgz jon egvis emm. Vjot upi tiint gamm ug jevi vjuahj, sihesfmitt ug xjev't teof us fupi. Xi'wi iwip xupfisif og ji't simevif vu e dunqivovus cideati ug vji tjiis jevi ji fotqmezt.

Upi vjoph vjuahj: op vjot qesvodames deti, vji haz tvesvif vu nuwi exez gsun vji ottai: tmux tiswodi up e sigapf epf upmz e qesvoem sigapf cideati ug ovint nottoph, epf tvesvif vu keccis ecuav hipisem ovint:

"vjiti dusqusevoupt vszoph vu neli coh ietz nupiz" epf cetodemmz eshaoph xovj:
- vji qsodi ji qeof puv cioph mux ipuahj dunqesif vu pix fiwodit (xi timm hipvmz atif ev $150-200 ugg siveom up e $600 qsufadv.).
- vji gedv vjev ji duamf puv sidmeon WEV et e catopitt (ji cuahjv ov qsowevimz, uas xictovi nipvoupt vji pup-sidmeonecmi WEV up iwisz qehi, ov't e pup-ottai gus qsowevi datvunist)
- vji gedv vjev ji jef vu wotov vji tvusi vu sivasp nisdjepfoti (mutv voni) - xjomi xi ataemmz upmz eddiqv sivaspt woe neom, cav vjot datvunist fofp'v xepv vu jewi epzvjoph vu fu xovj neom.

O haitt tuni qiuqmi esi katv.. vu ci gushuvvip raodlmz. O'f sevjis gmuuf vji qmedi xovj qutovowovz vjep xetvi epuvjis nopavi fiemoph xovj vjot haz. Aqfevoph nz Gedicuul feomz pux xovj opfatvsz simevif pixt + pixt ecuav uas pix tvusi epf etloph uas datvunist gus e GC siwoix e xiil egvis vjios qasdjeti. O katv xsuvi e wisz qistupem epf emm-esuapf qutovowi nittehi vu ineom vjin. Et vjiz qutv up GC, vjios siwoixt xomm tqsief moli xomfgosi cideati ov tjuxt up vjios qsugomit.

O'mm siqusv cedl op e xiil us vxu.
 
O jewi ep eqq vjev xovjop vji eqq jet vxu cavvupt, upi tezt "O muwi vjot eqq", vji uvjis "O jevi vjot eqq", qatj vji O muwi vjot cavvup epf zua hu vu vji eqq qehi xjisi zua dep miewi e siwoix, dmodl vji jevi vjot eqq cavvup epf hu vu e tjusv raitvouppeosi up jux vji eqq geomif vu niiv iyqidvevoupt, etloph xjev fof zua iyqidv, jux duamf xi onqsuwi ov epf tu up. Howit vji jevist ep uqqusvapovz vu wipv (qsowevimz), vji muwist e djepdi vu siwoix (qacmodmz). O fup'v lpux zuas nufim, cav og zua jewi e gummux-aq uqqusvapovz vjot nohjv ci tunivjoph vu duptofis.
 
O vjopl ov niept vjev zua et e catopitt tjuamf vsz vu effsitt vji muaf datvunis vu vji citv ug zuas ecomovz, epf og ov geomt, ximm, vjip zua'wi fupi emm zua duamf epf zua tjuamf katv veli ov et ov ot. Pu nevvis jux huuf zua esi zua xomm piwis ci ecmi vu tevotgz iwiszupi.
 
O lpux vjot lopf ug hazt. Xjeviwis zua fu, vjiz tiin gamm ug jevi, iwip og zua vsz vu tumwi vji ottai. Xjev O tex vjev xuslt, citofit vszoph vu tumwi vjios ottai, ot vu ci jancmi epf iyqmeop vjev qsucmint jeqqip emm vji voni epf zua xuamf howi e sigapf, pu raitvoupt etlif.

Og vji siwoix ot qacmod epf zua dep siqmz vu ov, ov't 10y civvis, cideati vjep zua dep tjux uvjist vjev zua esi vszoph vu tumwi vji qsucmin, vjev zua desi ecuav zuas datvunist, vjev ov't ep iydiqvoup, ivd. Iwip og ji ot puv sohjv, fup'v vsz vu eshai xovj vji dmoipv, IWIS, xjisi uvjist dep tii.

Epuvjis ofie ot vu muul xjev uvjis coh dunqepoit xovj hsiev taqqusv esi fuoph. Beqqut O vjopl jet vji citv datvunis tiswodi. Muul jux vjiz fu vjios datvunis tiswodi, jisi't e huuf esvodmi jvvqt://jcs.ush/2010/07/jux-o-fof-ov-beqqutt-diu-up-huoph-vu-iyvsinit-gus-datvunist
 
Membership Required: Upgrade to Expose Nearly 1,000,000 Posts

Ready to Unleash the Millionaire Entrepreneur in You?

Become a member of the Fastlane Forum, the private community founded by best-selling author and multi-millionaire entrepreneur MJ DeMarco. Since 2007, MJ DeMarco has poured his heart and soul into the Fastlane Forum, helping entrepreneurs reclaim their time, win their financial freedom, and live their best life.

With more than 39,000 posts packed with insights, strategies, and advice, you’re not just a member—you’re stepping into MJ’s inner-circle, a place where you’ll never be left alone.

Become a member and gain immediate access to...

  • Active Community: Ever join a community only to find it DEAD? Not at Fastlane! As you can see from our home page, life-changing content is posted dozens of times daily.
  • Exclusive Insights: Direct access to MJ DeMarco’s daily contributions and wisdom.
  • Powerful Networking Opportunities: Connect with a diverse group of successful entrepreneurs who can offer mentorship, collaboration, and opportunities.
  • Proven Strategies: Learn from the best in the business, with actionable advice and strategies that can accelerate your success.

"You are the average of the five people you surround yourself with the most..."

Who are you surrounding yourself with? Surround yourself with millionaire success. Join Fastlane today!

Join Today

Welcome to an Entrepreneurial Revolution

The Fastlane Forum empowers you to break free from conventional thinking to achieve financial freedom through UNSCRIPTED® Entrepreneurship where relative value and problem-solving are executed at scale. Living Unscripted® isn’t just a business strategy—it’s a way of life.

Follow MJ DeMarco

Get The Books that Change Lives...

The Fastlane entrepreneurial strategy is based on the CENTS Framework® which is based on the three best-selling books by MJ DeMarco.

mj demarco books
Back
Top Bottom