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What %% of B2B SaaS users are stuck on trial plans because they can't understand how to use the product?

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It looks like many B2B SaaS are too complex to understand from scratch for new users. Also, it's hard to allocate personal managers to all new clients if your LTV is less than $10-20k/year.

Are there any numbers about the %% of B2B SaaS users stuck on trial plans because they can't understand how to use the product?

Very curious because our product can educate users about the product in an engaging way and thus help with upselling.

Thanks!
 
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