Your resume needs to be more specific. I won't do it all for you, but here are two examples:
1 BEFORE:
I oversee the helpdesk staff, provide tier 1 and 2 helpdesk and network support, and handle IT department purchasing for all four company facilities.
1 AFTER:
I oversee six helpdesk staff, provide tier 1 and 2 helpdesk and network support to over 50 clients, and handle IT department purchasing for all four company facilities, totalling over $50,000.
2 BEFORE:
Acted as the sole on-site IT staff for both the Pittsburg, KS and Tulsa, OK facilities, facilitating desktop and network support.
2 AFTER:
Acted as the sole on-site IT staff for two facilities, supporting over 200 people in their desktop and network support needs.
1 BEFORE:
I oversee the helpdesk staff, provide tier 1 and 2 helpdesk and network support, and handle IT department purchasing for all four company facilities.
1 AFTER:
I oversee six helpdesk staff, provide tier 1 and 2 helpdesk and network support to over 50 clients, and handle IT department purchasing for all four company facilities, totalling over $50,000.
2 BEFORE:
Acted as the sole on-site IT staff for both the Pittsburg, KS and Tulsa, OK facilities, facilitating desktop and network support.
2 AFTER:
Acted as the sole on-site IT staff for two facilities, supporting over 200 people in their desktop and network support needs.
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