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So you want to know the EXACT steps on how to import and sell products on Amazon? Here you go:

AG356

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On July 12th after some minor issues regarding shipment from Austria (as mentioned above) I stacked all the products in a trailer and in the car and drove just over the border to Germany where I would register the shipment and sent it to the Amazon warehouse. I left all of the 60+ cartons there and the pick up shop wasn’t quite pleased seeing me stacking up the cartons in their hallway. At the same day I got a notification form the tracking service that the goods were picked up and on their way to their destination.

On July 17th my products arrived at the Amazon warehouse. It took another day until they were finally ready. I still kept the listing as “inactive” because I didn’t want to offer something which was straight out of stock.

In the meantime I started to gather some customers who would be willing to test the product in exchange for an honest feedback for improvements which will be sent to me by email. (Important: no review!) I manually chatted with over 20 people to build trust because I couldn’t send the item over Amazon (since the listing was still offline) but rather had to send it directly to their address.

On July 20th, after a lot of Facebook chatting and picking trustworthy people, I sent out nearly 20 products manually. I drove to Germany once again because the domestic shipments were way cheaper than sending it from Austria. Total shipping costs were about 60$.

On July 23th, my products were ready to be sold. The stocks were updated and it seemed like I was ready to roll. Well, not really. I couldn’t look at the listing when clicking the direct product link and would get the error that the site didn’t exist. Well, after contacting the support again they told me it’s working for them and it has to be a problem on my browser or cache. Literally growing up in front of a computer I was quite sure that this wasn’t the problem. I tried to explain them that there’s a difference between sending a query from the internet or from their intranet. Long story short, after 10 days I finally solved the problem by myself, trying everything I could and changing up everything possible in the seller central. There was a problem with the launch date and starting date in the seller central. The starting date is mentioned on two different categories. If you change one of those, Amazon still sees it as an active listing however the product is still offline for everyone trying to access it over the internet. This was a problem which occurred first in 2013 and there was no solution for this problem till date. I found nearly ten cases of this problem which went so far that the sellers completely deleted their listing and started one again from scratch because the support would just stop responding.

I was really damn mad at Amazon before reflecting what happened:
I relied on them to fix the problem for me. I didn’t give 100% to solve the problem by myself. I told myself that there was nothing I could do in the meantime and slacked off for a couple of days. I tried to fix it myself a few times, but I never really committed 100% of my focus on it before finally coming across the made mistake. I accepted that it was my fault because I changed the dates and couldn’t remember that I did so. This was a good reminder for myself that I am in charge of making this work. It’s all on me and if I fail I have no one to blame but myself.

On July 24th I officially launched my product and was ready to see the sales roll in. As you can imagine it didn’t work out like this. I wasn’t even listed for the first few days and immediately started to pull through the launch process I clearly laid out while waiting for the Amazon support to solve the previously mentioned problem. I started to give away products and still talked to every tester personally to make sure they can really use the product. If you are familiar with testing groups on Facebook, you know that there are enough greedy folks on there who just want to tap some freebies. The first items were shipped out on July 25th to testers who hopefully would test it carefully and provide a useable feedback for me. I was looking forward to new ideas which could be used to provide even more value for future customers when I would place an order of the next shipment.

In order to rank higher, I suggested that they would search for a certain keyword and purchase the item afterwards. By doing this, the CR and CTR would be directly impacted which will positively influence my Amazon bestseller rank (speculations). I gave away about 25 pieces to an addition of the 20 I sent out earlier.

At this point I recognized that something wasn’t adding up. The costs for giving away those samples were insanely high, especially since Amazon still charges you the obvious pick and pack costs. I realized that I made a mistake by purchasing a product of this size. I have to pay about 5$ to Amazon to pick and pack the item plus an additional 3.5$ seller fee. This would leave me with about 7$ profit of a 25$ product, which wasn’t too bad after all. What I didn’t take into account was the PPC costs which would occur later on.

After the first few days I climbed up to the first and second page of all four main keywords which I identified using different keyword recherché tools.

As an important side note, I realized that the competition has just decreased their price of the product, now pricing it at about 17$ instead of their previous 20$. I was kind of nervous thinking about it but figured I would just let it run and see where it goes. I started an automated PPC campaign with a budget of 5-10$ a day and bided pretty low for the keywords in it.

After selling the first items with a huge 90% discount I gathered the first reviews which mostly came from the first 20 people I manually sent the items to. This process was over duration of 7 days and I ended the giveaway on July 31th.

On August 2nd, I received a notification that I sold an item. I thought that someone might has used his code just now and looked up it. I checked the transaction protocol and looked for the used code. Turns out it was purchased without a code.
I just sold MY FIRST ITEM!
I was thrilled and couldn’t believe it. I just came back from a quick gym session and couldn’t believe my eyes. Did I just earn a net profit of 7$ while lifting weights?

This day ended with my first and only sale of the day. However I didn’t mind, I was just happy that I made my first organic sale.

On August 3rd I sold my second item. I was thrilled and finally felt a long lost unique feeling of ecstasies. Similar to the feeling you had when you were little and you wake up on a Saturday morning realizing all you do today is playing around with friends or starting up your favourite video game.
It was great.

I continued to optimize the listing and bullet points. I formatted everything as good as possible to make it stand out even more. The reviews continued to come in and I had a smile on my face with each and every one of them. Especially if they added a photo of it while using it. I always thought about how this little product made it all the way from China to their home because one person decided to ACTUALLY take action.

On August 4th I sold exactly zero items. I was devastated. I thought and speculated what was going wrong. I sat the whole day in front of my listing and tried to figure out what I could improve, because there is ALWAYS something to improve. The day ended without a single sale and needless to say I wasn’t too happy about it. I decided to give away some more products to keep the algorithm going.

The following days a blend of organic sales and “code sales” came in. I started to strongly incooperate Amazon PPC and started to raise the budget up to 25$ a day. This wouldn’t get reached because I bid too low however it generated at least a sale a day with an acceptable cost point. At least I thought so. After looking at the numbers I realized that I make about 2$ per piece with the current PPC campaign. This wasn’t what I was aiming for. I decided to pull a risky move and increase the price from 25$ to 30$.

One day after this, I think it was August 19th, I sold FOUR items in one day. FOUR ITEMS AT 30$ EACH! I was baffled. As mentioned earlier I had to write a scientifically paper about Amazon SEO and remembered some speculations about the favouritism of higher priced items for the A9 algorithm (Amazon search engine algorithm). Looking on it from a logical view, a higher price equals a higher margin for Amazon so this made perfect sense for me. My margin increased from about 7$ to 10.5$ which would allow me to reconstruct my PPC strategy. I started to bid higher and really tried my best to rank first on every important keyword. It looked like everything was coming together and it was only a question of time until it would really take off.

The following days I sold two, one, two and two items. The PPC costs would down the net profit to about 5$ per product but at least I was profitable.

However I realized that something wasn’t right. I recognized that the other sellers were no little brands but huge companies selling all over the world and successfully taking over each and every amazon marketplace. They would sell 50-60 products a day taking up the whole first page with their different yet similar products. I lost my placing and was back down to page 2 and 3 on all keywords.

I was mad at myself that I only looked at their listings and and not on their overall business, which would have shown that their budget was out of this world compared to mine. This could potentially led to a cruelsome end, similar to @biophases thread about slowly bleeding a product listing to death. So far I spent about 630$ on giveaways and PPC and wasn’t even close to earning equally as much.

Suddenly the euphoria diminished and was slowly replaced by self-doubt, fear and insecurity. I did the exact math on all expenses linked to this business, from the credit cards to the business registration up to the production costs and so on and so forth. I projected the PPC costs and the actual lean profits I would gather from the first shipment and came to the following conclusion:

Zero.
I will most likely break exactly even in my first year of business.
Zero bucks for half a year of struggles, worries and endless hours spent organizing.
I was absolutely crushed.
I thought that I may miscalculated, however the numbers didn’t lie and it’s not too devious taking the high launching costs into account.

After letting it sink in a little I came to the conclusion that this isn’t so bad after all. The costs to start up and running my legal business are about 500$ a year. The launching process cost me about 650$. The amount of pieces I could sell dramatically decreased since I gave a nice bunch of them away for free which led to a loss of unrealised profits of about 600$ as well. (I hope I worded that correctly).


Additionally this was only given if I sell all of the items before November 1st. The reason for this? I made another mistake completely neglecting the saisonability even doe it was one of the most important criteria point for me. Till this day I didn’t know how I could miss this. It’s not too bad, however the sales will surely plumb from mid-November till mid-February.

So by the time I came to this conclusion there were about 70 days left until November 1st which would mean I had to sell at least 3 items a day to sell out or come pretty close to it. I didn’t know how I would be able to pull it off increasing the sales within days to meet my goal. If I would miss the goal I would have to pay for the space in the amazon warehouse which would cumulate even more costs and would surely put me in a loss for this year.

At mid-August I gave away the last few codes in my last attempt to climb up the listing ladder. Since I always thought highly of paid advertisement, I started to download the gathered information of the PPC campaign and carefully go through each and every keyword. I looked it up how well it converted and how much a click would cost me. I rearrange different keywords, bids and also started an automated campaign back up which converted good enough to make me at least 5$ profit per piece.

On August 26th the new changes reaped the first fruits and I sold four items that day. The following two days I managed to sell three pieces a day. I was happy with it and continued to change up the PPC campaigns on a daily.

Sidenote: I do however think that changing up PPC campaigns will negatively impact your sales and clicks per day. I would sometimes INCREASE my bid only to see that the impressions were 30% less than the day before where I would pay less. I thought that maybe Amazon checks it through an algorithm first before displaying it to their customers, so you can’t spam other non- related niches with your product and ruin the buyer experience.
/Sidenote

The following days probably changed up too much and my sales plumbed to one and zero sales, which ultimately led to me not touching it anytime soon. I rehearsed the settings and let it run. The mistake I made here was surely my impatience. Keyword campaigns need time to gather enough data and I knew that, however I changed up too much in a short period of time with led to this outcome. If you want to make changes, change one thing at a time to see how it impacts the performance.

It’s the same with lifting: If you stall on a lift and you change up EVERYTHING, your routine, your eating habits, your sleep, your caffeine intake, etc. you will never know what exactly is the reason for your in-or decrease in performance.

On August 30th I sold four items again. The following days would be likewise until the 3rd of September. On this day I checked the sales and I already sold three products before I even got up. On this day I sold six products which were the highest amount since I started. I finally cracked the 5sales/day milestone which was the second minor milestone for me. I was super happy and had a look at the PPC costs.

I generated a revenue of 180$ that day. Out of the usual 62$ profit, 20$ PPC costs came into account leaving me with 42$ net profit.
42$ I earned while going on my daily walk listening to audio books. 42$ I earned while I was in the gym. 42$ I earned while I was preparing meals. 42$ I earned while I was reading Unscripted . This was huge for me even doe it’s not that much money.

The following days the sales hovered around 5 sales a day, with a cave in of a single sale, which leads me to today, September 8th.

I know for sure that this is only the beginning and that I have a lot to learn, but I saw that it CAN work out if you try hard enough. There is still a more than enough room for growth; I’m still sitting on page two of most of my keywords which leads to nearly non existing organic sales. If I manage to claim my place on the first page I could imagine reaching at least 10 sales a day. There are also a lot of open options regarding advertising. Brand building, social media, influencer marketing, email marketing, lowering PPC costs, adding new products and try to bundle them and so forth.

On my selling lifetime I reach a conversion rate of ~20%. Since I updated and optimized everything however, the conversion rate went up to an average of 25% with some days up to 35%! Taking this into account, reaching the first page would surely boost up the sales. However I will wait a little longer and see where the PPC sales lead until I make further changes on my listing

Right now I aim to keep the sales up at 3-5 pieces a day until I come too close to running out of stock. At this point of time I will stop the PPC and try to stay at least a little bit relevant for the amazon algorithm over the winter months. I am currently in the process of placing my second order to refill my stock for spring 2018. I am currently trying to figure out what’s the best and cheapest solution for the transportation in order to increase my margin up to 100% so I won’t face cashflow problems in the future.

I know that I am not earning tens of thousands of dollars after 7 months of working on this, so please forgive me if you expected this huge wall of text to end in a superstar- 30 minute workweek- ending. Even doe I strive to sell at least 4 digits worth of products a day within the next year (revenue), I first and foremost strive to archive the freedom this system can and will provide for me. I will graduate on July 2018 and I strive to be fully capable of living of the system by this point of time while still reinvesting most of the profits.

If you’re now thinking why I would continue to do this if I made close to zero profit this year the answer is simple: I’ve learned so much in the whole process of doing this that even at a loss this year I would still profit greatly in the long run. I now know the exact steps I have to take to source, import and launch a product on Amazon and this is something no one can take away from me. I still have a so much more room for growth about this whole process that I am very optimistic about the future. I have yet to find more cost and time saving ways to source and import new products, find new ways to increase the value for the customer and try to incooperate the feedback of existing products for new orders to fully satisfy the needs of my customer. I can always learn more about marketing and advertising, optimizing PPC campaigns and perfect amazon SEO and that’s exactly what I’ll continue to do each and every day. Even if I decide to step back from this product there’s nothing stopping me from researching the market and identify new people’s needs and value cravings which I am more than happy to provide for them.

I might not struck gold on my first swing but I am surely digging at the right place.


Before I wrap this up I just want to thank specifically three persons on this forum for their valuable lessons they teach each and every one of us every day (even if they probably never heard of me lol).

@biophase and @Walter Hay : Thanks to both of you for providing such an insane amount of wisdom and expertise. I can’t even put it to words how much your posts helped me get this started and how much rookie mistakes I have avoided by following your tips. It’s insane to think about that a 22 year old kid living in a 800 soul village in the middle of nowhere can learn from two successfully established entrepreneurs from across the globe. Thank you so much for sharing your wisdom with us. I really appreciate it and can’t thank you enough.

@MJ DeMarco :Your book unleashed something I felt in me for quite some time but couldn’t figure out what it was. I will never forget the feeling of clarity in my mind while I read through TFM at 02:30AM at night. Connecting more and more dots and finally putting together the big picture what’s wrong with the current system is a priceless lesson which, when once taught and understood, can’t be forgotten nor ignored.

And last but not least and a direct product of MJ: This forum.
This forum is like a river filled with gold nuggets. If someone is patience and dedicated enough, you can pick all those little nuggets out of the thread-river and mold them together to an entrepreneurial dowser which will finally and absolutely lead you to your goal. The only thing you have to do is to listen, learn and ultimately act.

Thank you all.


(Afterword: As you may noticed I am not a native speaker so please excuse my poor grammar, phrasing and wording. I do now that it’s far from an enjoyable read so thank you if you made it through.)
 

AG356

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Alright, so I have no idea how to start this thread so I will just hop right into the process without much background information. It’s a long yet detailed read, so if you’re just about to start your importing/ecommerce business you might get some valuable lessons out of it or at least I hope so.

In February 2017, after a lot of struggles and failures, I was again up and ready to roll. After learning as much as possible about the whole process of importing and selling physical products on Amazon, I decided it’s time to act.

Around the beginning of February, after spending countless hours researching the market and different products, I nailed my search down to a few products and finalized my work by picking my winner. There was (at this point of time) little competition, no FBA private labelling sellers, a bunch of bad listings and a clear NEED for improvement on the existing products. The reviews clearly stated various repetitive problems which just waited to be solved.

So, let’s get started:

First off, I needed a legal business. On February 16th I received my letter of acknowledgment that my business was officially registered and that I am now allowed to sell and trade products online.
VEevPpj.png


On March 2nd I contacted a bunch of suppliers which fit my criteria. I spied through their transaction history to look where their products are going to. I realized that the competition has to have a supplier which may can be found on here. After some Sherlock Holmes like investigation I could narrow down the supplier my competition was working with. The fact that they were selling successfully since 2014 led me to the conclusion that the quality of the products had to be on point. I ended the communication with all other suppliers and was concentrating all my efforts this one supplier.

I wanted to get taken seriously and I didn’t want to come over as the newbie which hasn’t done anything like that before, so I tried my best to hide my missing knowledge. Using @biophase “First email to new supplier”- template came in just handy to keep up my charade of the professional importer who runs a huge importing business. This would surely prevent me from getting scammed or paying too much because they would never know that I’m doing this the first time! Ha! Well, turns out it didn’t work as planned and I got busted a few emails into the conversation getting asked if I am doing this the first time. Woops!

Luckily the supplier was super friendly and helpful which was a pleasant surprise. Nonetheless I follow a strict no-trust policy (as harsh at it sounds) and research everything I am not 100% sure. By doing so, the conversation and order process was lengthened by days or even weeks, but at least I could be sure that everything was going as planned.

On March 3th I registered for the EORI (Economic Operators' Registration and Identification) number which is needed to import goods from outside of the EU. Of course I had to fill out the form online, just to print it out and send it via as a letter because who needs logic anyway if you live in one of the most overregulated and bureaucratic countries in the world.

On March 14th I checked the front door of my apartment building at least 10 times in a timespan of one hour because a little package was about to arrive. The leftover time was efficiently spent running from the one end of my apartment to the other and peeking out of the windows in desperate search of a van sprayed with a dark blue lettering with a little touch of orange. Suddenly my phone got an email notification that my FedEx package was being delivered. To this day I don’t know how the delivery man made it into the building without me spotting him or his car, but as soon as I had my package in my hands nothing else mattered. Samples finally arrived!

RW50hzV.jpg


On March 18th, after carefully and extensively testing the samples, I contacted the supplier and let them know that I was happy with the quality of the samples. The quality was great and the improvements on the product I ordered were nicely executed.

On March 23th I started to contact different logistic providers such as DHL, FedEx and UPS to gather some offers regarding the shipment. I asked for all kind of different quotations to learn about the pricing and what costs I have to expect.

On March 30th my new bank account was set up and ready to go. I thought it would be the smarter choice to start a new account to keep the accounting and finance in check. I would rather go through the hassle of creating a new account now than to sit there at the end of the year trying to figure out what was used for private consumption and what was spent on the business.

On March 31th, 13 days after telling the supplier I was going to buy (remember the part where I mentioned that I research everything twice?) I wired the first 800$ (30% T/T) to them. Just the fact that the supplier would answer every so little question nicely and with proper reasoning gave me a really good feeling about this company and the possible business relationship which could evolve nicely if everything goes like planned.

On April 8th I set up a website with photos of my product to get an exemption from Amazon to sell without an EAN number. In order to qualify for this, you need to have a product which is labelled with your brand, a photo of it and a working website showing that you “run the brand”. I registered a domain and set up a Wordpress theme. Since I learned programming in school a few years back, I still was able to customize it and add some features to it. I didn’t want it to look sloopy in case a future customer somehow finds it, so I made sure that everything was perfect and just as I wanted it to be.

On April 11th I started to design the insert card which would explain the usage of the product. This should add a little more value to the product which will surely be appreciated by the customers. I designed it in Photoshop and took this really serious. I deleted single pixels to perfect it to the dot until I was completely satisfied with the end product. The main work was done in one day, however the following days I would add and alter the card at least an additional 5 times until I was fully satisfied.

In the following days I ordered the package with one thousand cards (which were free due to an advertisement code) which arrived a few days later. The quality of the printing and the material was top notch and I was super happy that my Photoshop skills were still up to date and could be put to good use!

On May 6th I drove about an hour to an old buddy of mine who is great at photography. I asked him if he could help me taking product pictures and he was happy to help. We spent a whole seven hours taking the perfect pictures and trying our best to ensure that the product stands out from the crowd. It was insanely interesting to see how much work there is behind “taking a quick picture” of a product. (Since that day I’m just amazed by every billboard I come across and I am wondering how much people worked countless hours to just take this one perfect picture of the shown product. Crazy.)

On May 16th I got informed that the goods were loaded onto the ship which took off at the same day. I wired the rest of the money about a week ago after my supplier sent me the pictures of the finished order. My products were already packed up on a wood pallet and ready to be shipped.
f8V8NhR.png


Up until this point the workload of my degree in university was bearable. However this changed pretty rapidly when the exams started to come in which would cost me at least one whole day of studying. To save as much time as possible, I forced myself to start studying only one day prior to the exam. By doing it this way, I could be damn sure that I wouldn’t waste a minute procrastinating because there was just no time left to do so and when the anxiety and panic kicks in, you can be damn sure that my brain stops its nonsense and gets to work.

In addition a few projects and case studies had to be finished. The biggest piece of work was a business project for a pretty big company. We had to analyse all of their competitors and the used social media channels as well as giving them a complete breakdown of how they should market their brand on those different channels. Basically doing their marketing departments job.

I remember vividly sitting in front of my damn laptop from Saturday morning to Sunday night researching each and every damn Youtube channel of their competitors while documenting the whole task. Because of the fact that I used to produce videos for Youtube a year or two back and accumulated nearly 2.5 million views till date, it took me about 4 minutes to recognize that they wouldn’t stand a chance using Youtube to promote their product since the CEO told us at our first meeting that they don’t plan to invest any of their marketing budget (strong wtf).

God forbid if I have to go through such a mindless task again. Just thinking about it doing this for a living sends shivers down my spine and depressive vibes through my mind.

Sorry for that - back to the topic.


On June 1st my registration on Amazon was completed. I emailed back and forth with the support regarding my account, the exemption and other stuff. As every Amazon seller knows, this took days to be all wrapped up. At the same time I was constantly in contact with my logistics provider, trying to submit all necessary papers for the transportation.

On June 7th I tried to contact my spokesperson of the logistic provider I chose because there were troubles me authorizing them to receive and transport my shipment It was kind of urgent so I tried to finish it as soon as possible. On this day, I got redirected 3 TIMES because everyone of the employees was either on sick leave, “only working part time” or just not available.

My email got answered two weeks later on June 20th. They informed me that one box I ticked should not have been ticked. Funnily enough, I called their legal department two weeks earlier because of this exact obscurity and he told me to tick it. Who would have thought that filling a simple form would cause that much troubles, nerves and hours…

On June 21th I got contacted from the customs because the HS number my supplier added apparently wasn’t the correct one. They asked for a photo of the product to check if there is accordance between the product and the HS number which was mentioned in the papers. I happily submitted the photos of the labelled product and the finished mass production. The shipment was approved shortly afterwards and was able to be picked up by and transported to my home.

On June 26th I made the last calls with the logistics provider finishing off the whole process and trying to pin down the exact date and time of arrival.

On June 27th I got informed that the truck will arrive the next day on June 28th between 11AM und 2PM. I told him that this would work for me, thanked him for his efforts and started to dial the number of my father. You ask why?

Well, a minor detail I might not mentioned was that I told absolutely no one what I was doing.
No one.
Not a single soul.
I just couldn’t take the thought of the negative shit people spread like sprinkles over every idea or dream which doesn’t fit the norm. Especially friends and family will be the first one to discourage you when you’re trying to change and try new things as sad as it is. However I knew exactly that the outcome of all of this purely relied on my actions and what I was willing to do. I decided to work in silence, patiently crafting away on my future life and wrestle down one problem after another.

Well, back to the phone call.
Since I couldn’t get around asking my father to receive the shipment I called him and asked him to if he could manage to be at home at this point of time because a “package” was about to arrive. Obviously the answer was no because he had to drink his daily coffee at his favourite café at exactly 11AM. After biting my tongue for a good 10 seconds I calmly explained that there’s going to be a truck with around 1000 pounds worth of products and that I would highly appreciate it, if he might find a way to skip the coffee for one day. Without going into more detail of the phone call, he promised me to be at home at this time.

On June 28th, 11:23AM my phone rang and a man introduced himself as the truck driver who’s transporting my shipment. He asked me about the clear direction. I reckon that the GPS wasn’t quite reliable which can sometimes occur where I used to live. I tried to explain it as good as possible and he ended the call.

On June 28th, 11:30AM the phone rang again. He was just about to ask which specific range was the correct one before stopping mid-sentence and telling me that he spotted someone opening a shed door.

My shipment has arrived.


On June 30th I finished my last exam successfully wrapping up the whole semester. Since everyone was leaving the city I packed my bags as well and made my way home knowing that my shipment was finally there. I arrived at 10PM and the first thing I did was to jump out of the car and ran into the shed happily looking at two whole pallets full of products through the light cone of my smartphone lamp.
j2mi4Y8.png


It was such a great feeling seeing the product of so many hours of work, so many long nights and so much effort finally reaching the first major milestone in this whole process. But the whole thing didn’t go by without some scratches. Passing the semester, which was by far the most difficult and workload heavy semester so far (100% compulsory attendance, no gender studies fairy-tale BS degree), going to the gym at least 5 times a week and eating/cooking/preparing meals accordingly, running errands for the apartment and sleeping an average of 5 hours a day for months on end hit me like a brick after some of the constant tension was released. I thought I would take a day off and try to relax a little bit. Well…

On July 1st I researched the whole process of shipping my products to the Amazon warehouse. I had absolutely no idea how this works and what I have to do to make it work. The more I researched the more question marks appeared over my head. Finally I got it all sorted out. Turns out I had to transport the goods to Germany and ship it from there since Amazon doesn’t support shipments from outside of Germany (Regarding the reduced pricing because of their partnerships with DHL and UPS).

On July 4rd, after finishing up the paper work and fixing the shipping date I started to label (ASIN code) every product by hand and inserted the self-designed product description card into the packaging. The supplier offered me to do this but I knew that they would use a low quality material for the card so I ordered some high quality ones as mentioned above. Because of the fact that I had to inspect the products anyway I wasn’t bothered doing this little upwork at all.

On July 5th I finished up the whole shipment. It took about 8 hours to finish up the labelling and to add the description cards. Afterwards I printed the codes for the individual cartons and labelled those as well. This took another few hours since there were quite a few of them.
 
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MJ DeMarco

I followed the science; all I found was money.
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Up until this point the workload of my degree in university was bearable.

Impressive.

Did I just earn a net profit of 7$ while lifting weights?

Divorced from time!

: I’ve learned so much in the whole process of doing this that even at a loss this year I would still profit greatly in the long run.

Marked GOLD.

Finally got around to reading this. I've marked it GOLD because:
  1. You demonstrated the PROCESS and how to find something, import it, and bring it to market. This stuff doesn't happen overnight.
  2. You did this while at university.
  3. You experienced your first dose of entrepreneurial heroine.
  4. You experienced the awesome feeling of earning income separate from your time.
  5. This process, no matter success or fail, will serve you for years to come. If you apply this type of effort in any venture, you eventually will success. Congrats on taking action.
 
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MJ DeMarco

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As you may noticed I am not a native speaker so please excuse my poor grammar, phrasing and wording.

Would have never guessed. You're fine. Thanks for posting.
 

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Alright, since I do still receive likes and comments on this thread, I'll update it real quick how things are looking currently.

Just a disclaimer, if you do try to avoid negativity you might not want to read through this.

I try to keep a chronological order on what happened so far and hope I do not get things mixed up. So, onward from my last update I've posted on Nov. 30th 2017, the following things happened:

The new product was sent to Amazon and I had an exact launch strategy laid out, i.e. the coupon codes, giving some away to friends etc. In order to save some money, I wanted to send them to my friends first, since I know a lot of those reviewers only try to get a freebie and don't even use the product. As some of you might caught from the OP, I'm living in Austria which is included in the German marketplace of Amazon (Germany/Switzerland/Austria).

As soon as my product hit Amazon, I wanted to start the launch because I was already late to catch the Christmas season. As soon as I asked some friends to purchase the product, the first problem popped up: Delivery to (insert address in Austria) is not available. This exact problem occurred back when I launched my first product back in summer for whatever reason. Amazon stated that they have to inspect the products before they are open for "exporting" them to Austria. REALLY LONG story short: The product was disabled for 12 weeks. Yes you've read that right. One whole quarter of the year. I did however manage to get a review within the first 3 hours of listing the product! - A one star review, probably from a competitor, before I've even sold the first unit. I've managed to get it deleted with the help of the Amazon support, however I was everything but happy at this point.

The disabled export option to Austria completely ruined my launch strategy and the only option I had was to give away freebies to random people and hope that they would review the product. After giving away 30 samples, I've gathered about 8 reviews and the first 1-2 orders a day slowly came in. A few days later, all the reviews were gone. Till this date I don't now why because they were all marked as non-verified purchases, however people were not able to review anymore. I guess it was a change in the Amazon policies but I'm still unaware till date.

So, Christmas season is over, I've completely missed the train and sit on about 500 products with a zero review product. At this point I'm devastated because I've precicely tried to plan everything through and make time for Amazon since I'm juggling University lectures, a 40-page thesis about the blockchain technology due in a few weeks, exams and other tasks I'll mention later on.

At this second order of my first product got delivered. I've made time for three days full of packaging, labeling and inspecting and worked my way through the 1000 products that arrived. All of this was done in a comfy wood shed at about 5°C (or 41°F) the days after Christmas.

I've been out of stock since about 2 months on this product. I didn't miss "too" many sales during the time I've ran out of stock till now, however I've miscalculated it by at least one month of normal sales before the start of winter would shut down the sales of everyone in this nische. However this gave me time to do all the work mentioned above and planing through the partly delivery to the Amazon warehouses.

Besides that, I've made up a re-launch strategy to regain the ranking I've lost due to being out of stock too early. Two months passed with barely any sales (Jan+Feb) and I've relaunched the product at the end of February, trying to get in front right when the season starts to pick up again (around mid-March based on Google Trends & the BSR ratings of competitors over the past years).

The sales on the product went "ok" hovering about an average of 4-5 per day for the first three weeks of March, yet still having random zero sales days in between. I wasn't too concerned because the absolute main season should start around the beginning of April, for which the sales numbers mirrored my predictions quite accurate: Ongoing from the last week of March till about 10 days ago, the sales of this product averaged about 7-8 which equals about 5000$/month in revenue.

I wasn't happy but I wasn't super disappointing either. I just wanted to reach my first goal I've set myself before I even started of 10 sales/day for 30 days straight and aimed for 30 sales a day once I've added two new products to the nische, for which I started another product research. I was already back in contact with my supplier to place another bulk order to avoid running out of stock and I planned to order twice the amount of the last order since I was confident that the sales will increase the closer we get to the summer months.

All of this happend until about 10 days ago when things went downhill. Fast.

I'm quite sure I haven't mentioned it in here, but I realized last autumn that my PPC campaign would randomly get HUGE spikes in it's CTR paired with insanely low CR rate which would take out my campaign within minutes after starting it. Usually I can let a 25$/day campaign run a whole day and it would be depleted an hour or two before midnight, but now the budget was spent nearly instantly after I started the campaign.

I instantly thought that something's wrong, especially since more than often I wouldn't even get billed or only a small portion of the clicks, meaning they got filtered as spam clicks by Amazon. However this is only a little consolation if you're realizing at night that your PPC campaign was deactivated the whole day and your sales dropped by 60-70%.

Back then I contacted the support that there's something wrong and I already had a theory who's behind this. I was nearly out of stock so I did let them fob me off with those copy+paste answers the support employees can choose from.

Fast forward to now: The same thing is happening again and is completely putting me out of business. Since about 10 days my PPC campaign is getting pulverized as soon as I turn it on, not only bullying me out of PPC sales but also damaging my ranking. My sales are down 90% and I'm absolutely furious.

The same competitor I've suspected that's behind this back in autumn is re-launching his product(s) in this niche right now, running a huge campaign with PPC, fake reviews with the PayPal method (all verified reviews) and actively putting everyone out of the PPC business on certain keywords.
It has come so far, that my product got an "Amazon's Choice" tag with their brandname in it. They probably searched for the same phrase over and over again with a bot and clicked on my ad which resulted in the algorithm to put the Amazon Choice tag on my product, with their brand name in it, which was a phrase that's so absurd that I can guarantee not a single real buyer would look for this:

(It's a pack of 3 pieces and looked as follows: 3 x Productkeyword1 - Productkeyword 2 x 3 by CompetitorBrand)

At this point in time I'm absolutely outraged. The CTR increased by over 600% in comparison with the whole last month and the CR plunged into nowhere on the PPC campaigns. The signs where so obvious that I was being targeted (and probably other competitors as well) that I didn't wait to contact the support, for which I already had stomach pain just thinking about how well this will surely end.

After talking to the support which obviously had no idea what was going on and sent me the same copy+paste I've received back in autumn, I begged them to forward me to some specialists that can look up the IP addresses from which the clicks come from.

This was 7 days ago. I've reached out to them again yesterday and only received a "they are busy, patience etc." reply.

I had to cancel the order I was planning to place at my supplier, had to cancel on the logistic provider and had to put everything on hold.

This single product, which was generating about 5000$ revenue per month and was ranking better and better by the day, has now fallen off on a lot of keywords already and is generating basically nothing because some suckers decided that it's fair to pull every s*** move there is in the books.

I'm feeling absolutely helpless and I hate it. This is the the full and absolute risk that comes with having no CONTROL about the most important things there are in your business. Just like that you can get absolutely destroyed without you having the smallest chance of reacting at an acceptable speed or sometimes at all.

I have absolutely no clue what I should do now.

I can try to make a huge documentation about all the violations that competitor has amassed throughout all of his products and hope that they get banned. However those are things that can be assumed and probably not proven except you can get into their tester group and document the PayPal refund process.

I have no idea how this will play out or what I should do next, so if someone who've been through this is reading this, I would be open for any kind of advice. The evidence is crystal clear to everyone who's selling themselves but seemingly not for those who are in charge (Amazon).

Yeah, that's how things are going right now.
 
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AG356

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Marked GOLD.

Thank you MJ. I always strived to give something back to this forum because I gained so much out of it. I'm really happy that I could finally provide some value.
Thanks to all the other guys for the kind words as well, I really appreciate it.
 
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AG356

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A great read. You got yourself some great experience that you can now leverage different ways. For example, you can do consulting now. You can partner now with the other person bringing $ and you bringing the rest. Way to go.

I don't know if I am able to do consulting already. I know the basics but I think there is a lot of room for improvements and I wouldn't feel comfortable charging people for it already. I did think about it tho because I really like to help others and provide value. So instead of consulting I wrote this thread which hopefully does the same in a broader way.

Thanks for the thought, I do think about it a lot and hopefully put myself out there to follow through!

If anyone is interested what I am currently up to:

(Product mentioned in the OP)
I'm currently in the process of ordering more than double the amount of the first shipment. It will contain 4 different variations of the product which will be listed all under the same parent-product on Amazon, allowing me to appeal to a broader audience. Price negotiations are pretty stiff however the euro-dollar exchange rate is insanely low right now allowing me to practically get a ~20% discount on the product price.

Design for another product (different niche) was finally finished today. Will make a few little changes myself since they always take one day to revise. Instead of wasting days on end for little changes, I decided to learn myself the basics of Adobe Illustrator. It will surely safe time in the long run if I want to change smaller things up. I am used to Photoshop so it shouldn't be too much of an hassle. 3-5 hours should be more than enough and can safe me days of sitting around waiting in the future. Good investment I reckon.

Currently spending hours daily for product research. Tool I am using is buggy and I have to weed through a lot of unsuitable products. It's VERY draining to say at least. Won't stop until I find a fitting product though. I strive to have it ready to go on December 1st. I won't source products I can't improve or add value to so the "me too" products are out of the race which obviously makes the sourcing process harder. However I honestly don't care. I would rather spend another month searching and find a GREAT product were i can add value instead of sourcing another garlic press which fits the other 300 presses already on the market.

I hate to split focus between things because I honestly think it's the wrong thing to do. However right now, it may be the right thing to do.
The main work for the first product has to be done in spring 2018 so right now I try to optimize the PPC campaign and gather data which isn't too much work.
The second product has to be approved by someone so it's waiting time right now. If it's approved, I will stop sourcing new products and fully concentrate on completing the steps which will follow.

Until then I will continue the previously mentioned sourcing process. Even if it's on hold, the work won't be wasted since I can follow through with it in a later point of time or share the product ideas with others if I don't have the time to execute on it.
 
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I didn't plan to continuously update this thread because I usually don't like posting about things I didn't already execute, however everything I do is still a part of the journey and documenting it can probably benefit people who will go through this process themselves in the future and come across this thread.

So, besides the fact that there are good and bad things happening, I'll start with the good news first:

As I stated in the OP, I was expecting to break even at best and not making any profit at all. This was based on my calculations on the needed PPC costs and overall sale numbers. As I mentioned in a previous post ITT on Sept. 21th, I optimized my PPC campaign and reached a point of performance I'm happy to run 24/7. Additionally I made it to the first page on 3 out of the 4 main keywords which started to generate even more sales. I still ranked pretty low on the first pages, however I noticed a significant raise in organic sales. My sales climbed up to a constant >5-7 a day and I was quite happy about that.
My profit per sale is around 10€ (without PPC) so I was earning about 50€ a day which would equal to a 1500€/month net income. Theoretically I wouldn't have to get a job after graduating even if I lost all my savings and investments. Basically I've reached the first small step to freedom after 2 months of selling on Amazon and 8 months after starting this journey, which is quite nice.

On the filp side, selling at this rate my small inventory of 300pcs slowly but surely diminished earlier than I've calculated it to which left me waiting on the sidelines watching competitors keep selling while I stopped all my PPC campaigns and increasing the price of my product to not completely run out of stock (Amazon algorithm apparently punishes such happenings pretty harsh).

So after running the numbers again, the reduced PPC and warehouse costs, I'm actually 1000-1500€ in the green for this "business" year. This takes into account all the legal costs a business brings with it, insurances, software, all Amazon costs including the launch etc. It's not much but it's important to note that I only sold actively for about 2 month this year. Reminding myself of this always helps to see the possible scale and opportunity waiting in 2018 and helps to keep the big picture in mind, especially when the self-manipulative thought of working 9 months for 1k crosses my mind.

Today is actually the day my supplier finished the newly placed bulk order of around 2,2x the amount I started out with. I added three different variations to the product which should further set me apart from my competition and increase sales and ranking even further. I've luckily placed my order when Alibaba had a promotion event which allowed me to use an inspection service for free. I made sure to be very specific with my requirements and made an "cheat-sheet" on what's important to check for them to ensure the needed quality. I should hear back from them within the next days. The goods will go on board on Nov. 15th and will arrive on mid January.

Specifically on this product, I do not plan to stay in the 5-10 sales a day range. I will do everything possible to take the lead in this niche and take over the rankings on the main keywords for good. I will re-order a bigger amount about 1 month after receiving the current pending order to ensure that my storage can keep up with the demand.

Besides this, I will soon start to source two more products in this niche and under the same brand. I've already looked at very promising products but have yet to run the numbers.

Because of the fact that I'm basically out of stock now, my (Amazon) income stopped. (That's that for not getting a job ha!) No for real, since it's kind of a seasonal product it will most likely decrease in sales over the winter months which is something I overlooked in my product research (@Kim Yong Ho). Besides this, the reorder process takes at least 3 months which makes planing even harder and requires a lot of money to keep the wheel spinning. It's profitable and it's not that big of a deal, however a huge sell wave could shake up my whole planing for several months which is something I'm not happy with. To fight this problem, I will order a decent amount for the third order and store it in my "warehouse" (old farm) since there's enough space to do so.

Anyway, as I mentioned in my last post I planned to launch 3 new products in 3 months from the 1st of Sept to the 1st of December. By doing so, I could combine my initial launch effort with the organically increased Christmas sales to ensure a qualitative ranking on my main keywords. To do so, I started to source a new product which meets all the same criteria my first product did, but is WAY faster to produce and to ship. It's small and compact, light, has an insanely short production time and is suitable for express delivery / air mail while still being profitable. After some research, supplier chatting, samples etc. I decided on picking two suppliers to produce this product (Important: This was done due the fact that the supplier who produces my initial product basically knows that he's the only supplier I talk to and therefore is absolutely non-cooperative regarding pricing, production time etc. - They still do good work tho!) Funnily enough, one supplier cut his prices by 30%(!) after I told him that my main order will be produced by another supplier. Well, needless to say now it's 50-50 and depending on the quality of the mass production someone might take the lead for continuous orders.

As of right now, I finished the new brand, logo, packaging, negotiations and overall order conditions. One supplier is currently waiting to hear back from Alibaba regarding the payment options (there's a problem with T/T) and the other finishes up the last few peaks regarding the finished design. Both orders should be paid within the next 1-2 days and should reach my doorstep in around 3 weeks. This should be enough time to have a close look at them before repackaging them and shipping them out to Amazon to start the launch process at the last days of November. In the meantime I will create the product listing(s), get the product photos done (already arranged) and organize the launch to start right when they hit the Amazon warehouse.

I can go into more detail about this product once it's all done and running. That's about all about the current (positive) updates and where I am right now. But as I mentioned in the beginning, there are also negative sides which I want to address. Showing the sales and $ (even if mine are quite low yet) most likely is more appealing to the broader audience however talking about the negative sides of this is something I still want to address since I'm quite sure everyone will go through something like this in one point or another.

So as of right now, I'm feeling that I will slowly but surely break down if I continue like this. For the past 4-6 months I did nothing but working at least >10 hours a day without a break. In the summer I was obviously working on Amazon and the product. What I didn't mention in the OP was that I was actively investing in the cryptocurrency market, learning about the technology, market, projects, companies and upcoming ICOs. At this point of time 10 hours are way too less, it was more like 12-14. I was hooked with the technology, the possibilities, projects and obviously the ROI I experienced in my first and further investments. Amazon started to run smoothly around the beginning of October, which was also the start of the new semester at university. I already mentioned it somewhat in the OP that university takes up your attention at some point of time, but now it got even worse. I don't know what's up with college/universities in the US, but when I read stories about the "college/uni lifestyle" I would think I live on another planet. As of right now we have about 3 projects running, one weekly documentation and the first of two bachelor thesis has to be written. I don't want to go further into this, but the projects are completed for real companies with real customers so it's not like the classic "projects" you submit on 11:57PM and call it a day. Another project demands a whole business idea, concept and plan which will be presented, when qualified, to potential investors and VCs. Even though I have no interest entering the system this stuff needs my attention in order to finish the degree. Funnily enough, this semester is by far the most interesting since we actually do REAL LIFE stuff and not play around in the theory, so I'm actually actively taking part of the individual classes.


Taking into account that the workload wasn't that small in the summer, it actually got worse now and I'm working at least 14 hours a day right now. Having an eye on the current product, planning and calculating the reorder process, managing the process, starting to source the new products, looking up the market & competition, arranging samples and picking suppliers, setting up the order conditions, payments and shipment for the new product, running the numbers on the new products/niche, always reading the latest news about the crypto world / reading whitepapers or general knowledge about the technology everyday, keeping up with investments, upcoming ICOs, forks, market movements and whatnot, all while still going to classes due to compulsory attendance, working on all those different projects and weekly deadlines is really starting to take a tool on me.

My mind is not even racing anymore.

It's going head over heels.
As soon as my alarm goes off in the morning it feels like the gates of a horse race open and five different thought patterns start racing through my head.

Additionally I injured my right shoulder 6 weeks ago which completely prevents me from lifting which is the only compensation I had for the past 5 years, the one thing where my mind would shut up and I could have my 2 hours of peace a day. This is most likely the biggest issue of all since not only my body is suffering, more importantly my mind is deteriorating as well. My concentration suffers and I feel like I can't take the workload anymore.I know that I was a way stronger version of myself not long ago, physically and psychologically, and that my current version won't be able to handle all of this much longer.

That's why I decided to gain back control as much as possible, rearrange my habits and try to increase my performance again to a level where I can handle this workload without feeling on the edge of a breakdown. At very least, I have to regain control of my mind again. It's the most important asset I have and I have to keep care of it.

I just wanted to give you guys a little insights behind the curtains. It's somewhat obvious that there will be downsides along the road, but they are often withhold in order to not rain on the parade. If I keep updating this thread I want to be authentic and show the good and the bad even though it's sometimes self inflicted.

I'm certain that it will all be worth it in the end and always remind myself that nothing in this world worth having comes easy.
 
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AG356

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Update:

I'll keep it shorter this time:
New product was chosen.
Samples were ordered.
Supplier got chosen and a total of 600pcs were ordered.
Packages arrived on Nov. 23 and Nov. 24th (2 different suppliers)

upload_2017-11-30_15-18-8.png

50% of the products were not packaged, 10% were damaged. E-Mail exchanges with suppliers and Alibaba trade insurance are necessary and currently held.
Repackaging of the 50%, labeling and so forth took about a total of 30 hours. After getting off Uni on Friday at 5:30PM I drove home and started to recommission every product, label it and arrange the delivery assignment to the amazon warehouse. I additionally arranged a product photo shoot on Sunday which took about 5 hours to finish. All of this was finished on 10PM Nov. 27th. The goods were sent out to Amazon on Nov. 28th.

I reached my goal of launching "3 products in 3 months" I set two posts earlier. I still have to finish the copy and plan the launch process as soon as possible, so I can hopefully catch the train for the Christmas sales to organically position my listing on top up for the long run. The past weeks were probably the most stressful in my life and it's still in the stars if it will pay off. I will surely not stop now and try my best to push the sales as much as possible.

As mentioned before I sold out my first product way earlier than I thought. I upped the price to not run completely run out of stock and learned that even doe it's currently snowing outside, people are still buying the product. I would have never thought that this would happen because it's a seasonal product. I wasn't sure who mentioned it, but I think it was @biophase who told me to be careful with assumptions that the product is seasonal and stop selling. You were right. I'm currently selling the last few I have on stock with 150% of the initial price.

The next shipment, which includes 2.2x the amount of the first order, should arrive on January 5th with 3 additional variations. I will re-launch it and will advertise it even more aggressive due to the newly available stock amount, trying to rank in the top 3 of my main keywords.
 

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Thanks for this thread Steven.

Can I ask for what profit margins you are aiming for when sourcing new products? Im based in Germany as well and currently also in the research phase. So far, customs + value tax make it quite hard to find profitable products.

I usually use the overall expenses I have for a product (product cost+shipping+tax/customs) and aim for at least 200% net profit of those. This allows me to theoretically order two more products per sold product which furthermore means I won't run into cashflow problems and consequential inventory problems.

Example:

30$ sell price (cross revenue)
-10$ all amazon expenses (FBA + monthly subscription + damaged goods)
-7.5$ overall product expenses (product cost+shipping+tax/customs)
= 15$ net profit (or 200% of the overall product expenses)
 

AG356

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Thank you guys for the kind words and reps.

As of now, I am currently in the process of placing a new order. I have to decide if I add another 2 products with a smaller amount to test the market and extend my brand. The margins however are lower and the competition is strong, I have to take a close look and do the math on this. The main problem here is that there's little room for improvements and I don't want to launch a product without any kind of added value.

Beside these products I am also looking at new niches which aren't seasonable and can utilized the time around christmas. If the items are suitable for air freight, the whole process of sourcing, receiving and sending it to the amazon warehouse should be finished by the time December comes around. This would give me a good headstart into the holiday season since my launch process would start at this time. If I make it to the first page and my listings are on point, I reckon that I can generate enough organic sales to stay there.

On thursday, september 14th I will evaluate the current PPC campaign and make changes accordingly to the best converting keywords. One of the bullet points will also be replaced with a more appropriate wording of usage which is more fitting to the current season of the year. If I find a fitting stock photo, I will also photoshop and replace one of the photos of my listing to underline the usage mentioned above even doe I don't like those fully photoshoped product pictures. (excluding post production editing)

That's it for now. If anyone has suggestions or ideas about the following steps I plan to take please let me know!
 

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I started my first Amazon product at the age of 16. Failed that product - lost $2000.
Started my second product age 17 after getting someone to invest $1200 into the project - made $10,000+ the first 5 weeks, making $100-200/daily while at school, home, sleeping etc.

Now I help others and mentor them on FBA.

I've been in your position before, let me tell you this.

1. You should always use the FBA calculator that you can find here.

2. I've never really went through the same process as you because you shipped your items to you and did a lot of stuff, which I would assume costs you a lot? I've never touched my own product, ever. Though, I should! I should have samples. It's a little unnecessary sending the entire lot to your home instead of directly to Amazon. (But I read briefly that there are some issues in Germany, according to you? Not sure.)

I rely a lot on my way of doing product research and I know what's a good and bad product to sell.

3. The REASON your product has bad competition is because of the following reasons:
You're on a product that has low barriers of entry thus making the competition relatively higher which gives a more likely chance that people will do anything.
You've chosen a bad quality product? I don't think that's the case here.

4. Amazon FBA is a great business model - except for Amazon itself. It's terrible in terms of customer support and one reason I really dislike Amazon is due to the fact that you're not 'independent'. At any time, you can lose everything there.

If you got any questions, shoot them my way.
 

AG356

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Thanks for the kind words guys, I appreciate it and hope I could provide some information.

Hey OP,
First off, thanks for the thread. Great info and I'm impressed with your story. Should be great things to come.
My question here is a bit of an obscure one. You got the goods delivered to your house, and then (smartly) drove them over the border to ship them to a fulfillment centre.
Are you (or anyone) aware whether it's possible to just have the goods shipped directly to Amazon's warehouse? Or do you physically have to receive them first to put labels on, etc.
I ask because in my case it would be so much more economical to have them shipped right to a fulfillment centre. I could even drive to said fulfillment centre to put on the labels and still save a bunch of dough that way.

Yes it is possible to ship the goods directly to the Amazon warehouse. However you have to label the boxes beforehand, so you have to submit the labels to your supplier so they label them for you. Same goes for the product labeling, but this can be outsourced to Amazon for .15$ per product (at least on the GER marketplace).

I personally didn't go through this process but I've read about it in blogs and in several threads of @biophase.

I would also suggest to have a close look at the first shipment by yourself. I know there are inspection services but I still prefer to check the quality by myself. Especially if it's a new supplier sending the first bulk order.
 
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Hey OP,
First off, thanks for the thread. Great info and I'm impressed with your story. Should be great things to come.
My question here is a bit of an obscure one. You got the goods delivered to your house, and then (smartly) drove them over the border to ship them to a fulfillment centre.
Are you (or anyone) aware whether it's possible to just have the goods shipped directly to Amazon's warehouse? Or do you physically have to receive them first to put labels on, etc.
I ask because in my case it would be so much more economical to have them shipped right to a fulfillment centre. I could even drive to said fulfillment centre to put on the labels and still save a bunch of dough that way.
@steven is right, you can have goods delivered direct to Amazon FBA, but I would have them shipped to a fulfillment centre. If you are planning on selling on Amazon US, you should choose a center in the US as near as possible to the border if it is feasible for you to drive there to do product inspection, labelling etc. If selling on Amazon.ca obviously you would choose a centre near where you live or work.

You should check first that the fulfillment centre will allow you to do that on their premises. Most such businesses will expect you to pay for them to do that work.

Walter
 

AG356

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Awesome, good stuff!

Is there a reason that you didn't order more than one sample to validate your product before going all in?

As mentioned above, I was 98% sure that they also supply my direct competitor which is actually a huge international company. They sell successfully since around 2013 so I was quite sure that the quality has to be on point. Furthermore their listing on Alibaba and communication was the best one out of all possible suppliers. Especially the communication was a very important part for me. The time difference often leads to one-email-a-day communications which will cost you so many days or even weeks, which wasn't the case with this supplier.
Besides this the sample was really well made and I couldn't find a flaw in it. I trusted my gut and placed the order which was, as I think, the right decision to make at this point of time.
 
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AG356

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Dear Steven
I am so pleased that I could find your thread here, while I am reading your thread, I could feel like seeing a business text movie.
It was very inspiring myself. I am 36years old now, I have been thinking to open my first business like you have done.
I do appreciate for sharing your experience as well.
I wish your best and good luck for prosperous your business!
Kim Yong Ho / Not a native speaker of English either.
PS. How you chose your first item to sell? What was your focus and strategy?

Hi Kim, thanks for the kind words.
Regarding the product research there are heaps of information out there on what you should pay attention to by choosing the product. I personally made an excel sheet and wrote down my own criteria (in a strong style of what I've found online) and compared the products on how they would perform. Doing this allowed me to narrow down the products and helped me understand why some products are suitable for private labeling and why some don't.

I would strongly suggest investing a little extra time in picking the product/niche you want to go in knowing that it's the foundation of your brand (if PL) and your business.
 
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ygtrhos

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First of all, thanks, I am very glad that you are updating us on these and getting us informed about your process! I am completely hooked in this subject because of you and 2-3 other writers.

I am completely a newbie but I have an idea.

Like you said, your problem is control. You have little control over your distribution and that is why you are getting such a problem. Amazon is your only distribution channel.

So since now you have got a viable product and a brand that floats your boat, why don't you switch to other distribution channels?

What comes to my mind is ebay or rakuten or you can build your own simple shop with your own domain and give the same money on Facebook ads.

Then you will not be helpless anymore. ;)

I do not know if you can solve your problem with Amazon but I think there are ways out of that situation.

Let us know if you need help!

p.s. I do not think your post is negative. Shit happens. It is not like you are complaining about something, you are just expressing your current problem. Life is not always sun and rainbows.
 
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PureA

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First of all, awesome thread man.

Second of all, so much this.....

@MJ DeMarco :Your book unleashed something I felt in me for quite some time but couldn’t figure out what it was. I will never forget the feeling of clarity in my mind while I read through TFM at 02:30AM at night. Connecting more and more dots and finally putting together the big picture what’s wrong with the current system is a priceless lesson which, when once taught and understood, can’t be forgotten nor ignored.

I think the book had this exact effect on a lot of us (probably some of the reason we felt like joining the forum!). Forever grateful to MJ, what a gift, god only knows how lucky I was to stumble across THE book.

Now, let's get to work!
 

Rawr

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A great read. You got yourself some great experience that you can now leverage different ways. For example, you can do consulting now. You can partner now with the other person bringing $ and you bringing the rest. Way to go.
 

jmusic

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I don't think your post was negative, it was more like #realtalk. Life ain't all sunshine and roses and many folks pretend that FBA is so easy with nary a mention of the black hat stuff that goes on behind the scenes (usually they have a course to sell...).
 

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Hello Temujin,
Thanks for your insight, although I would like to ask you another question if you allow me.
How you make your customers understand your product is the best? after all, if you aren't the first in the category, is pretty hard to convince them to buy your product via just listing, isn't it ?
Amazon is indeed great for the traffic they have, in my category (cosmetics) Women start their shopping "adventure" there. For us is always "story first, shampoo second" that's why for me is always hard to understand Amazon businesses, "ok but why they should buy from me?" it's always a question that pops in my head

That's the hard part about Amazon, there's really no way to showcase you're the best other than through their review system and even that happens to be paid for. When I did FBA what made us stand out the most was the quality of the product photos and the descriptions. You need to combo PPC with good reviews and seller rating to slowly climb your way to the top. For example, one of my products was the exact same of many others, the way we stood out was simply adding more professional looking packaging and much more in-depth descriptions (Certain keywords in the descriptions for ranking). For Amazon specific, I would hone in on the PPC aspect and try to rank top on certain keywords that aren't super competitive and try to build reviews. (The review tactics a few years ago don't necessarily work anymore)
Side Note: You don't have to be number one on the category, you want to be number 1 on specific high trafficked keywords (misspellings and your product differentiators). For example, the keyword "collagen" or "skinare" - misspelled on purpose.


Instead of "story first, shampoo second", try to switch gears on to why your product is right for them. Customers are selfish, they don't care about who you are, they want to know your product will get the job done. Your story and branding will come after that through your customer service and quality of your product.

Hope that answers your question.
 
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garyfritz

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I'm from Italy and I import (not from China for now) products to sell to businesses, so big repeated orders.

Let me know if you want to know more. I have a proven strategy that I replicate everytime I spot a good product
I'm sure lots of people would be interested. Why not start a new thread?
 

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Temujin

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Hey man, great story! sending some rep!

Just wanted to ask you a questions since I'm a little bit curious:
Isn't going on Amazon with just a private label product a little bit risky? I mean, I'm working on how to create a community and some followers before launching a product, so I know they are buying my brand instead of some unknown "oh I just need this xyz"
:D

Regarding it being a little bit risky, I would say no, Amazon is great for their traffic and getting market feedback on your newly launched product. Of course, there's the risk of the upfront cost and not making any sales. Amazon will not damage your branding, but I would treat it as a place to sell your product to people that "just need xyz".

People buy the product, then they will buy the brand, so you need the product to provide real value for your customers, then they will choose you over competitors. Use platforms like Shopify and Instagram to create your brand and facebook/instagram to advertise the image of your brand.
 

jmusic

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I remember vividly sitting in front of my damn laptop from Saturday morning to Sunday night researching each and every damn Youtube channel of their competitors while documenting the whole task. Because of the fact that I used to produce videos for Youtube a year or two back and accumulated nearly 2.5 million views till date, it took me about 4 minutes to recognize that they wouldn’t stand a chance using Youtube to promote their product since the CEO told us at our first meeting that they don’t plan to invest any of their marketing budget (strong wtf).

I smell a need there!

Well, a minor detail I might not mentioned was that I told absolutely no one what I was doing.
No one.
Not a single soul.
I just couldn’t take the thought of the negative sh*t people spread like sprinkles over every idea or dream which doesn’t fit the norm. Especially friends and family will be the first one to discourage you when you’re trying to change and try new things as sad as it is. However I knew exactly that the outcome of all of this purely relied on my actions and what I was willing to do. I decided to work in silence, patiently crafting away on my future life and wrestle down one problem after another.

Very true. It's easy to crap all over other people's dreams/ambitions, etc. There's even a term for the online version of the same behavior (as old as the hills, btw).

Urban Dictionary: Thread Crapper

It was such a great feeling seeing the product of so many hours of work, so many long nights and so much effort finally reaching the first major milestone in this whole process. But the whole thing didn’t go by without some scratches. Passing the semester, which was by far the most difficult and workload heavy semester so far (100% compulsory attendance, no gender studies fairy-tale BS degree), going to the gym at least 5 times a week and eating/cooking/preparing meals accordingly, running errands for the apartment and sleeping an average of 5 hours a day for months on end hit me like a brick after some of the constant tension was released. I thought I would take a day off and try to relax a little bit. Well…

I've heard it said before, that if you want to get something done, ask the person who is already busy, not the one who is idle.

I was really damn mad at Amazon before reflecting what happened:
I relied on them to fix the problem for me. I didn’t give 100% to solve the problem by myself. I told myself that there was nothing I could do in the meantime and slacked off for a couple of days. I tried to fix it myself a few times, but I never really committed 100% of my focus on it before finally coming across the made mistake. I accepted that it was my fault because I changed the dates and couldn’t remember that I did so. This was a good reminder for myself that I am in charge of making this work. It’s all on me and if I fail I have no one to blame but myself.

Lesson very well learned! No one cares about your business as much as you do.

I decided to pull a risky move and increase the price from 25$ to 30$.

I've also heard from marketing/copywriting channels that increasing prices can increase sales because it raises the perceived value.

At mid-August I gave away the last few codes in my last attempt to climb up the listing ladder. Since I always thought highly of paid advertisement, I started to download the gathered information of the PPC campaign and carefully go through each and every keyword. I looked it up how well it converted and how much a click would cost me. I rearrange different keywords, bids and also started an automated campaign back up which converted good enough to make me at least 5$ profit per piece.

The following days probably changed up too much and my sales plumbed to one and zero sales, which ultimately led to me not touching it anytime soon. I rehearsed the settings and let it run. The mistake I made here was surely my impatience. Keyword campaigns need time to gather enough data and I knew that, however I changed up too much in a short period of time with led to this outcome. If you want to make changes, change one thing at a time to see how it impacts the performance.

A/B split testing is also a good idea; run the changed version in parallel with the old.

I know for sure that this is only the beginning and that I have a lot to learn, but I saw that it CAN work out if you try hard enough. There is still a more than enough room for growth; I’m still sitting on page two of most of my keywords which leads to nearly non existing organic sales. If I manage to claim my place on the first page I could imagine reaching at least 10 sales a day. There are also a lot of open options regarding advertising. Brand building, social media, influencer marketing, email marketing, lowering PPC costs, adding new products and try to bundle them and so forth.

If you’re now thinking why I would continue to do this if I made close to zero profit this year the answer is simple: I’ve learned so much in the whole process of doing this that even at a loss this year I would still profit greatly in the long run. I now know the exact steps I have to take to source, import and launch a product on Amazon and this is something no one can take away from me. I still have a so much more room for growth about this whole process that I am very optimistic about the future. I have yet to find more cost and time saving ways to source and import new products, find new ways to increase the value for the customer and try to incooperate the feedback of existing products for new orders to fully satisfy the needs of my customer. I can always learn more about marketing and advertising, optimizing PPC campaigns and perfect amazon SEO and that’s exactly what I’ll continue to do each and every day. Even if I decide to step back from this product there’s nothing stopping me from researching the market and identify new people’s needs and value cravings which I am more than happy to provide for them.

Love this! Learning while earning. Someone with a sidewalk mindset, if they even took a risk like this, would be writing this off as a failure due to low effective hourly rate, etc. Your "miracle home run" gets closer and closer.

Before I wrap this up I just want to thank specifically three persons on this forum for their valuable lessons they teach each and every one of us every day (even if they probably never heard of me lol).

And last but not least and a direct product of MJ: This forum.
This forum is like a river filled with gold nuggets. If someone is patience and dedicated enough, you can pick all those little nuggets out of the thread-river and mold them together to an entrepreneurial dowser which will finally and absolutely lead you to your goal. The only thing you have to do is to listen, learn and ultimately act.

And so is this thread!
 
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Longinus

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I started my first Amazon product at the age of 16. Failed that product - lost $2000.
Started my second product age 17 after getting someone to invest $1200 into the project - made $10,000+ the first 5 weeks, making $100-200/daily while at school, home, sleeping etc.

Curious, what happened after those 5 weeks? How much money are you making now? Is that profit or revenue? How much profit?

It's pretty easy to "make $10k" (revenue) in a short time on Amazon, but that says nothing about your business in the long run, let alone profit.

What you're writing is pretty common information. I'd expect more expertise from a self called mentor.
 
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Walter Hay

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The OP has not posted in almost 2 years, but the post by @iceyblitz drew my attention to this thread again.

I recall thinking when first following the thread that although the well written and detailed progress outlined had clearly helped many readers, there was a big deficiency.

That was that Steven obviously relied heavily on what he had read in my AMA thread and the excellent long-running thread by Biophase, but as I have written elsewhere, such information as provided in posts are not sufficient to confidently launch into a new business venture. For example I sometimes post very helpful information but it only occupies about 1/20th of what I have written in my book. I can't post 10 pages.

In fact I have read many times on the forum the false idea that there is supposedly enough information on almost any subject available for free on the internet to make it possible for anyone to know what is required to start and run a business.

I revise my books every year because so many things change. That means that a lot of what you will find in early posts is not up to date. I am in the process of revision at present and I can tell you that for all three of my books I have copious notes regarding changes that I need to incorporate.

Many of you will be aware from what I wrote in my introductory post in my Marketplace Offer (Walter Hay's Business Books) that my importing book is available free of charge to subscribers to The Planet's #1 Amazon Seller Training Course (I get a small affiliate payment to compensate me for allowing the Proven Amazon Course to give away a copy of my book for free). Jim Cockrum is also continually updating that course. He does so several times a year.

A lot of mistakes could have been avoided if Steven had up to date knowledge of sourcing and importing, as well as how Amazon works.

Free information on the internet, even here on the Fastlane, can be obsolete or even plain wrong.

Ask questions on my AMA please, but remember that my answers sometimes have to be abbreviated.

Walter
 

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