Panos Daras
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- Oct 10, 2022
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I used to work as a Credit Controller in one of the biggest travel accommodations agency in the world. The way we handled these cases was to call the clients three times within a week, for two weeks. If they didn't respond, we would cut the service.
Although I disliked that job, I was the highest achiever on the team by far because I called big accounts almost twice a day.
According to our data back then, if you managed to get payment within 30 days, you were in good shape. If not, you were unlikely to ever see that money ever again.
However, B2B is different from B2C, and maintaining good relationships is crucial. If I were you, I would call every day and ask for a Proof of Payment screenshot. Also, it is important to understand why these delays happened from their side.
Was it because they are low on cash, just forgot, or because they are just scams of the earth?
Although I disliked that job, I was the highest achiever on the team by far because I called big accounts almost twice a day.
According to our data back then, if you managed to get payment within 30 days, you were in good shape. If not, you were unlikely to ever see that money ever again.
However, B2B is different from B2C, and maintaining good relationships is crucial. If I were you, I would call every day and ask for a Proof of Payment screenshot. Also, it is important to understand why these delays happened from their side.
Was it because they are low on cash, just forgot, or because they are just scams of the earth?
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