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Search results

  1. E-Sharp

    Customer Service: How Not To

    PEOPLE 
    Saw this recently on a site's FAQ (identifiers removed by me): Amazed this guy's still in business with this attitude. I realize some customers can be dense or unreasonable but ... o_O Perhaps the products are miraculous.
  2. E-Sharp

    Contacted by a competitor, any possible advantage to dealing with them?

    I was contacted recently by a company who asked me to produce content for them for a lump sum payment. I'm already working on my own product, same thing they want me to develop for them. They would sell this product online, as I would. They're further ahead of me as far as having systems in...
  3. E-Sharp

    Reflections on a Slow-Lane Business

    I was online today filing last year's state tax return for my first business. The Department of Revenue's website has all my info laid out on one page, and seeing it there this morning spurred some reflections on the growth,the mistakes, and the lessons in starting my first business 13 years...
  4. E-Sharp

    Greetings!

    INTRO 
    Hi everyone, I joined a few months back, I'm Madeleine. I've been a small business owner for 12 years. It was a bumpy hell-ride through the recession but the business is still going and supporting me. It's slow lane, but there are many lifestyle perks, one of those being a good bit of free...
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