Ernman
Bronze Contributor
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This is pure gold. Show up, have a smile, engage with the customer. This is not rocket science it's people and people are by nature gregarious. You got off your butt and put yourself out there - and it worked. Unfortunately, many people forget this lesson (if they ever learn it) and wonder why they falter after initial success. We must never, Never, NEVER forget we are dealing with other humans.I got my first client by talking to the network I already had. I had absolutely no clue what I was doing. I literally rented a pressure washer the day before and pressure washed my mom's house for free just to practice. (not that it's very difficult though).
If you have no one in your immediate network who wants something pressure washed, I'd suggest door knocking. Going around to neighborhoods that have dirty driveways, etc. I may even go as far to say you'll pressure wash it for free just to get that experience if you're uncertain about it.
What really helped me, at least in my mind, was that I was a young, honest guy looking to start a business. A lot of people respect this. Especially in the more affluent neighborhoods, I've found people would hire me more to help me out, rather than actually washing their house.
The blue collar industry is starving for trustworthy, honest people who will show up on time and do a good job. If you present yourself well, communicate, and show up with a smile, it's hard to not get the job.
quick story on this: for a while I was trying a new method of quoting. I would go online and look at the person's house and text them a quote based on what I saw on Google Street View. This hardly converted. I came to realize, it wasn't my pricing, it was because I never showed up and showed them who I was and built rapport. For houses of the same size, I could show up and charge twice as much, but close the sale by just being there in person and talking to them.
A little bit goes a long ways in this industry. Let me know if there's anything else I can help you with if you plan on starting a pressure washing business.
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