Anyone using email to manage projects?

[Andy Black]

Are there any project management / communication tools that allow clients to use email rather than have to log into a platform?

I love Basecamp for managing projects (and as forum software for informal masterminds), but clients never log in and seem to prefer using email. I may just use Basecamp internally going forward.


My research so far:

1) An agency owner pointed me towards this:

• front.com

2) I found a few others last night:

• hiverhq.com
• missiveapp.com

3) I suppose these might be in the running too?

• zendesk.com
• hubspot.com/products/service

 

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[Akeem]

Asana

It's a project management platform, you'll have to make an account to set all your boards up - but your clients can collaborate with you by simply responding to emails (which Asana will then automatically add as comments to your task/board).

You can also hook it up with other software through plugins and custom widgets, for a more rounded "all-in-one" solution.

 

[Cameraman]

Are there any project management / communication tools that allow clients to use email rather than have to log into a platform?

I love Basecamp for managing projects (and as forum software for informal masterminds), but clients never log in and seem to prefer using email. I may just use Basecamp internally going forward.


My research so far:

1) An agency owner pointed me towards this:

• front.com

2) I found a few others last night:

• hiverhq.com
• missiveapp.com

3) I suppose these might be in the running too?

• zendesk.com
• hubspot.com/products/service

I'll second Asan. I've run global projects with it when I had my consultancy. It's great for organising and assigning task to people. They can reply by email and you can send email reminders. You can do a surprising amount with the free version and it's worth checking out.

 

[Andy Black]

I've been thinking about this a bit more.

Basecamp is project management software, but I'm finding our work with clients is much more cookie-cutter now and less consulting. That's been intentional.

If email, Whatsapp, LinkedIn, and FB messenger conversations end up in some single interface then that might be what I start using for client (and prospect) communications going forward.

Basecamp would then be for our internal work, or we maybe even stop using it.

I've used Asana a few times and haven't liked it. The mobile experience is frustrating and I do a lot of my communication with prospects, clients, and my team via my phone while out and about.

 

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[seato]

There's also Brevo (formerly SendInBlue) for communications with a single inbox, though it lacks project management.

Very interested in what you come up with @Andy Black

 

[Panos Daras]

Are there any project management / communication tools that allow clients to use email rather than have to log into a platform?

I love Basecamp for managing projects (and as forum software for informal masterminds), but clients never log in and seem to prefer using email. I may just use Basecamp internally going forward.


My research so far:

1) An agency owner pointed me towards this:

• front.com

2) I found a few others last night:

• hiverhq.com
• missiveapp.com

3) I suppose these might be in the running too?

• zendesk.com
• hubspot.com/products/service

monday.com | A new way of working But it has a learning curve.

 

[DoTheWork]

I used Sendboard with Trello. Might have what you're looking for.
I manage all of my clients through there, fully through emails, but my end is all managed inside Trello.
I have automation that let sorts the email chains into lists:
- answered
- needs reply
- task in progress
- closed
Etc.

 

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[NVaz]

monday.com | A new way of working But it has a learning curve.

I use Monday.com at my day job (we moved from Wrike), it has some cool automation features (for example, everyone receives an email when a project isn't updated since x days, moves items from groups when change status, etc.) . We could write updates through email and anyone subscribed to the board will receive an email notification every time the boards are updated. Let me know if you want more info or have any questions.

 

[amp0193]

monday.com | A new way of working But it has a learning curve.

I've tried to love Monday, but too many things about it irritate me.

Probably moving everything over to Clickup in the next month.

1) An agency owner pointed me towards this:

• front.com

I've used front for years, and cannot picture it being used in the way you are describing in the OP.

It's easy for cross functional teams to collab on emails by having in-thread side convos. We haven't forwarded an email or dropped a ticket in years. But project management it ain't.

 

[seato]

It's looking like Plutio is the solution. All-in-one business manager. Reply to emails from within and has project management.

Does anyone have any experience with it?

 

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[ijack]

Clickup is cool task manager. It works great though these days there is a problem with downloading recorging videos, but this may be my mobile internet problem. I guess I need to contact flash mobile customer support Flash Mobile Customer Service Phone Number (908) 500-0332, Email, Help Center to solve the issue

 

[Andy Black]

I'm currently using Asana, but I heard good feedback about Clickup and I'm going to give it a try.

Thanks.

I should say, that successful project management can involve various tools and methods, and utilizing email to manage projects can really be effective. However, it's important to complement email with dedicated project management software that offers features like task tracking, collaboration, and file sharing. So, it is important to take it into account when choosing such a tool.

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