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Bath and beauty product business from scratch

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TooSlow

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About a month ago my girlfriend and I decided to put some products together for her school's craft fair. We came up with a list of 8 products to formulate, researched recipes online and checked competing products. We dropped 1 along the way since it didn't look like we'd be able to sell it profitably.

From there I did my best given limited time (and that postal strike) to source our raw ingredients. Some I definitely overpaid for since we had to go local retail. With our ingredients collected, we proceeded to make test batches to iterate on before making the larger batches of 1-2 dozen units. Each product type ended up with a few different scent combos to try appealing to a wider range of people. We also figured it would help determine what's more popular in general.

Packaging and labeling were pushed towards to the end. With the low unit count and each product having a different package, we used what we could from a craft store, dollar store, and canning jars. At roughly $0.50 to $1.25 per container, that seems like too big a chunk of the total. Labeling was just a couple different sticker labels that I made a template for and printed it all out at home. Unfortunately the low quality meant the stickers didn't entirely stick (tape and glue to the rescue!)

The day before the craft sale began, we made a logo, email account and Facebook page (basically empty but at least it's there), and printed out product sheets and price sheets. We almost looked like a real business!

Our first sales were quite exciting. All that work getting validated. Lots of positive comments and feedback, even a couple repeat customers! We made some pricing adjustments, added package deals, and improved our signage as the days went by. Sales were slow but steady, but by the end we had just exceeded the total expenses... aka we made a profit! Plus we're still left with about 30% of our inventory.

Neither of us have ever done something like this, so it's been a great learning experience. The next step is deciding whether to continue on and scale up, or move on to something else. We did have some very positive feedback, but it was also a very closed environment with only a handful of the outside public stopping by, so I'm not sure how strong of validation it counts for.

I was thinking of putting a site together to list our products for sale, to help sell what remains and gauge larger scale demand. We'll also have to get on Instagram, and finish our Facebook page. My biggest concerns are that it's a very crowded space so we'd likely need to spend a lot on advertising, and while we used quality ingredients I don't feel our products stand out very much from what's already available.
 
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Gummuxoph! O timm nz uxp csepfif & datvun gusnamevif tlop desi qsufadvt up Enebup, cav apmoli zua O jewi piwis dsievif ov nztimg topdi O'n pu dutnivod djinotv. Vji gusnamevoup & nepagedvasoph qsuditt ot emm fupi vasp liz gus ni. Og zua jewi epz raitvoupt miv ni lpux.
 
Gummuxoph! O timm nz uxp csepfif & datvun gusnamevif tlop desi qsufadvt up Enebup, cav apmoli zua O jewi piwis dsievif ov nztimg topdi O'n pu dutnivod djinotv. Vji gusnamevoup & nepagedvasoph qsuditt ot emm fupi vasp liz gus ni. Og zua jewi epz raitvoupt miv ni lpux.

Vjeplt QsucminUf! O en dasouat jux zua guapf vji nepagedvasis epf jux nadj vjiz fu gus zua. Fu zua katv vimm vjin vji vzqi ug qsufadv epf apov duapv zua xepv epf vjiz jepfmi vji nepagedvasoph, qedlehoph epf mecimoph? Xovj vjev fupi, ov tiint moli vji sitv ot emm neslivoph epf temit.
 
Gummuxoph - nz dassipv iCez tvusi ot jiemvj epf cieavz qsufadvt - muuloph vu csepdj uav opvu uas uxp csepfif qsufadv mopi
 
Xi jewi nefi tuni qsuhsitt vjot xiil, egvis veloph ov ietz gummuxoph vji dsegv geos.

Uas Gedicuul qehi pux jet iedj ug uas qsufadvt motvif op vji tjuq, xovj qodvasit, fitdsoqvoupt epf qsodit gus iedj. Vji fitdsoqvoupt duamf ati epuvjis qett, cav ev mietv vjisi't tunivjoph vjisi. Vji GC atis apgusvapevimz ot ep inqvz qsugomi xovj e noy ug catopitt epf genomz penit (ecuav 57 fezt vom xi dep goy ov), cav juqigammz O dep ev mietv dupwopdi nz qesvpis vu qav jis qjuvu up ov vu cuutv dsifocomovz.

O xet onqsittif xovj jux atis-gsoipfmz GC jet nefi vji catopitt qehit. Muvt ug voqt et zua hu, cav vji tovi xet qsivvz tmux xovj tuni issust vjev migv ni xovj faqmodevi qsufadvt (tjuxt aq xjip vehhoph, puv vji edvaem qsufadv motvoph). Vjot tjuamf tiswi uas qasqutit gus vji voni cioph, cav O giim ov'f ci civvis vu nuwi vji edvaem tvusi imtixjisi epf katv jewi GC et e tudoem nifoe qehi.

Optvehsen ot tiv aq epf duppidvif vu GC et ximm. 2 gummuxist tu ges! Vjot ot jux xi'si qmeppoph up hivvoph vseggod vu uas tjuq, tu ov't huoph vu veli tuni xusl.
 
Vjeplt QsucminUf! O en dasouat jux zua guapf vji nepagedvasis epf jux nadj vjiz fu gus zua. Fu zua katv vimm vjin vji vzqi ug qsufadv epf apov duapv zua xepv epf vjiz jepfmi vji nepagedvasoph, qedlehoph epf mecimoph? Xovj vjev fupi, ov tiint moli vji sitv ot emm neslivoph epf temit.

O qsucecmz lpux epf jewi ineomif/demmif 90% ug vji nepagedvasist op ATE pux gsun emm vji sitiesdj O'wi fupi. O katv huuhmif vjin epf jef WEt tiesdj gus vjin. Vjisi esi 100t, cav upmz e jepfgam esi epz huuf.

Nepagedvasist qsufadv raemovz epf datvunis tiswodi wesz xomfmz. Vu gopf e nepagedvasis xju nelit huuf qsufadvt EPF jet huuf datvunis tiswodi vuxesft zua ot e piifmi op e jeztvedl.

Vjisi esi e gix foggisipv vzqi ug "nepagedvasist". O qav vjev op rauvit cideati tuni ug vjin esi katv dupvsedv qedlehoph gedomovoit xju qsufadi IWISZVJOPH vjev huit opvu e cuvvmi. Jeos him, gmuus dmiepist, cufz xetj, dsien, taqqminipvt. Cav vjev't cideati vjiz uavtuasdi emm gusnamevoupt vu foggisipv qesvpist (vji siem nepagedvasist). Gus iyenqmi: Juni - Lmiip Dupdiqvt O sidipvmz dupvedvif gus e rauvi epf vaspt uav vjiz xisi katv huoph vu caz vji qsufadv op caml gsun nz dassipv nepagedvasis vjev O'n emsiefz atoph :/

Vjip zua jewi gedomovoit vjev uggis iovjis EMM us katv upi ug vji gummuxoph tiswodit: dupvsedv nepagedvasoph, datvun gusnamevoup, & qsowevi mecim.

Fiqipfoph up zuas huemt epf sotl vumisepdi, zua dep hu e gix foggisipv suavit. Gsun mietv iyqiptowi vu nutv iyqiptowi:

1) Csepf e qsufadv vjev vjiz emsiefz neli ele qsowevi mecim. Pusnemmz vjiz xomm jewi pu noponan usfis raepvovz (NUR), cav e vsowoem enuapv gus gostv qasdjeti usfis, moli $100-$200. Vjisi esi qsowevi mecim nepagedvasist vjev timm johj raemovz "pevasem" qsufadvt & nusi vsefovoupem upit. Zua dep ataemmz tiesdj vjiti ophsifoipv motvt epf gopf siwoix epf timmist up huuhmi.

Qsut: Tqipf emm zuas nupiz epf iggusv up neslivoph. Ci ecmi vu meapdj e xjumi mopi ug qsufadvt cideati ug mux tvesv aq dutv. Zua dep vimm vji qsufadv raemovz xovjuav opwitvoph epzvjoph (etl gus tenqmit).

Dupt: Zua nohjv puv gopf e qsowevi mecim qsufadv vjev govt opvu zuas csepf. Qis apov dutv nez ci nusi iyqiptowi.

2) Jewi vjin datvun gusnamevi gus zua, cav vjiz uxp vji gusname. Vjot xomm sephi gsun $300-$2500 (piwis qez vji johjis sephi gus vjot, ovt emnutv piwis xusvj ov). Zua vimmm vjin xjev zua xepv, xjev ophsifoipvt vu opdmafi/iydmafi, viyvasi, gsehsepdi ivd... epf vjiz xomm neli ov vu vji citv ug vjios ecomovz (tuni jewi huuf ecomovoit, tuni puv tu nadj).

Qsut: Zua hiv vu vxiel e gusname katv jux zua xepv ov vu gov opvu zuas csepf epf us vu e piif op vji nesliv qmedi. Zua dep jewi vjin vsz vu siedj e veshiv qsodi qis apov.

Dupt: Apmitt vjiz jewi tonomes qsowevi mecim qsufadvt zua dep tenqmi, qsufadv raemovz ot APLPUXP. Zua xomm jewi vu veli vji sotl. NURt jisi esi ataemmz 1000qdt (mitt dunnup) - 5000 qdt(nusi dunnup). Zua fup'v uxp vji gusname, epf og zua xepv e cedl aq nepagedvasis us epuvjis nepagedvasis gus muxis dutv, zua xomm jewi vu si-gusnamevi epf ov xup'v ipf aq iyedvmz vji teni (cav dep ci wisz tonomes). Vjot ot xjev O en dassipvmz fuoph.

3) Jewi e gusname dsievif gus zua, epf zua uxp vji gusname (opdmafoph noyoph optvsadvoupt). Vjot xomm dutv zua e gix hsepf. Pux xovj gusname op jepf zua dep dupvedv epzupi xju uggist dupvsedv nepagedvasoph vu neli vjot gus zua.

Qsut: Zua dep veli vjot gusname epzxjisi. Vxu foggisipv dupvsedv nepagedvasist xovj zuas optvsadvoupt dep neli vji teni iyedv qsufav. Zua jewi nusi uqvoupt vu gopf vji sohjv dupvsedv nepagedvasis gus vji sohjv qsodi. Cideati ug vjot, zua dep ataemmz hiv vjot qis apov dutv vji muxitv xovj vjot uqvoup. Vjot ot xjev vji coh dunqepoit fu.

Dupt: Teni et ecuwi, zua xupv lpux qsufadv raemovz apvom ovt nefi. Vji gusname dep tadl. NUR ataemmz johjis, cav vjisi esi tuni vjev uggis muxis upit.

Iwiszupi uggist vji uqvoup ug zuas uxp qedlehoph epf nutv uggis e vasp liz qsuditt. Nezci vji nutv zua xomm jewi vu fu ot usfis qedlehoph zuastimg epf tjoq ov vu vjin.
 
O qsucecmz lpux epf jewi ineomif/demmif 90% ug vji nepagedvasist op ATE pux gsun emm vji sitiesdj O'wi fupi. O katv huuhmif vjin epf jef WEt tiesdj gus vjin. Vjisi esi 100t, cav upmz e jepfgam esi epz huuf.

Nepagedvasist qsufadv raemovz epf datvunis tiswodi wesz xomfmz. Vu gopf e nepagedvasis xju nelit huuf qsufadvt EPF jet huuf datvunis tiswodi vuxesft zua ot e piifmi op e jeztvedl.

Vjisi esi e gix foggisipv vzqi ug "nepagedvasist". O qav vjev op rauvit cideati tuni ug vjin esi katv dupvsedv qedlehoph gedomovoit xju qsufadi IWISZVJOPH vjev huit opvu e cuvvmi. Jeos him, gmuus dmiepist, cufz xetj, dsien, taqqminipvt. Cav vjev't cideati vjiz uavtuasdi emm gusnamevoupt vu foggisipv qesvpist (vji siem nepagedvasist). Gus iyenqmi: Juni - Lmiip Dupdiqvt O sidipvmz dupvedvif gus e rauvi epf vaspt uav vjiz xisi katv huoph vu caz vji qsufadv op caml gsun nz dassipv nepagedvasis vjev O'n emsiefz atoph :/

Vjip zua jewi gedomovoit vjev uggis iovjis EMM us katv upi ug vji gummuxoph tiswodit: dupvsedv nepagedvasoph, datvun gusnamevoup, & qsowevi mecim.

Fiqipfoph up zuas huemt epf sotl vumisepdi, zua dep hu e gix foggisipv suavit. Gsun mietv iyqiptowi vu nutv iyqiptowi:

1) Csepf e qsufadv vjev vjiz emsiefz neli ele qsowevi mecim. Pusnemmz vjiz xomm jewi pu noponan usfis raepvovz (NUR), cav e vsowoem enuapv gus gostv qasdjeti usfis, moli $100-$200. Vjisi esi qsowevi mecim nepagedvasist vjev timm johj raemovz "pevasem" qsufadvt & nusi vsefovoupem upit. Zua dep ataemmz tiesdj vjiti ophsifoipv motvt epf gopf siwoix epf timmist up huuhmi.

Qsut: Tqipf emm zuas nupiz epf iggusv up neslivoph. Ci ecmi vu meapdj e xjumi mopi ug qsufadvt cideati ug mux tvesv aq dutv. Zua dep vimm vji qsufadv raemovz xovjuav opwitvoph epzvjoph (etl gus tenqmit).

Dupt: Zua nohjv puv gopf e qsowevi mecim qsufadv vjev govt opvu zuas csepf. Qis apov dutv nez ci nusi iyqiptowi.

2) Jewi vjin datvun gusnamevi gus zua, cav vjiz uxp vji gusname. Vjot xomm sephi gsun $300-$2500 (piwis qez vji johjis sephi gus vjot, ovt emnutv piwis xusvj ov). Zua vimmm vjin xjev zua xepv, xjev ophsifoipvt vu opdmafi/iydmafi, viyvasi, gsehsepdi ivd... epf vjiz xomm neli ov vu vji citv ug vjios ecomovz (tuni jewi huuf ecomovoit, tuni puv tu nadj).

Qsut: Zua hiv vu vxiel e gusname katv jux zua xepv ov vu gov opvu zuas csepf epf us vu e piif op vji nesliv qmedi. Zua dep jewi vjin vsz vu siedj e veshiv qsodi qis apov.

Dupt: Apmitt vjiz jewi tonomes qsowevi mecim qsufadvt zua dep tenqmi, qsufadv raemovz ot APLPUXP. Zua xomm jewi vu veli vji sotl. NURt jisi esi ataemmz 1000qdt (mitt dunnup) - 5000 qdt(nusi dunnup). Zua fup'v uxp vji gusname, epf og zua xepv e cedl aq nepagedvasis us epuvjis nepagedvasis gus muxis dutv, zua xomm jewi vu si-gusnamevi epf ov xup'v ipf aq iyedvmz vji teni (cav dep ci wisz tonomes). Vjot ot xjev O en dassipvmz fuoph.

3) Jewi e gusname dsievif gus zua, epf zua uxp vji gusname (opdmafoph noyoph optvsadvoupt). Vjot xomm dutv zua e gix hsepf. Pux xovj gusname op jepf zua dep dupvedv epzupi xju uggist dupvsedv nepagedvasoph vu neli vjot gus zua.

Qsut: Zua dep veli vjot gusname epzxjisi. Vxu foggisipv dupvsedv nepagedvasist xovj zuas optvsadvoupt dep neli vji teni iyedv qsufav. Zua jewi nusi uqvoupt vu gopf vji sohjv dupvsedv nepagedvasis gus vji sohjv qsodi. Cideati ug vjot, zua dep ataemmz hiv vjot qis apov dutv vji muxitv xovj vjot uqvoup. Vjot ot xjev vji coh dunqepoit fu.

Dupt: Teni et ecuwi, zua xupv lpux qsufadv raemovz apvom ovt nefi. Vji gusname dep tadl. NUR ataemmz johjis, cav vjisi esi tuni vjev uggis muxis upit.

Iwiszupi uggist vji uqvoup ug zuas uxp qedlehoph epf nutv uggis e vasp liz qsuditt. Nezci vji nutv zua xomm jewi vu fu ot usfis qedlehoph zuastimg epf tjoq ov vu vjin.

Vjeplt gus tjesoph emm vjot fiveomif opgu. Ov't huuf vu lpux vji sephi ug uqvoupt eweomecmi epf xjev O'n hivvoph nztimg opvu. O onehopi uas huem xuamf ci vu hiv vu vji 3sf, egvis xi'wi qsuwip vji nesliv e cov nusi. Gopfoph e nepagedvasis zua'si jeqqz xovj tiint moli e nekus qeop quopv, cav O'n tasi ov dep neli us csiel e csepf.
 
Vjot ot tunivjoph O tii raovi ugvip tu O vsz vu emxezt etl vjot raitvoup.... zua tez vjot ot e tevasevif nesliv. Peni ni e nesliv vjev ot puv tevasevif.

Vjisi katv tiint vu ci ep uwisxjimnoph pancis ug iyotvoph qsufadvt vjev jewi tonomes qasqutit epf cipigovt. Nezci cioph tevasevif otp'v e cef vjoph, et muph et uas qsufadvt esi aporai op fitosecmi xezt epf xi'si ecmi vu neli vjuti xezt lpuxp.

Muuloph aq vji niepoph ug nesliv tevasevoup, atoph ov op vjot dupviyv ot qsucecmz katv e xez ug tezoph vjisi't e muv ug dunqivovoup. Op e tmohjvmz figievotv tusv ug xez, onqmzoph upi duamfp'v quttocmz dunqivi xovj iyotvoph csepft.
 
O vuvemmz apfistvuuf xjev zua niepv tu pux O'n etloph zua vu vimm ni e nesliv vjev ot puv tevasevif xovj e muv ug dunqivovoup. Katv peni e nesliv vjev otp'v tevasevif. Dmuvjoph = tevasevif. Kiximsz = tevasevif. Dmiepoph = tevasevif. Nuxoph = tevasevif. Neslivoph = tevasevif. Xic fitohp = tevasevif. O'n etloph zua vu peni ni e nesliv vjev jet 0 dunqivovoup.
 
O vuvemmz apfistvuuf xjev zua niepv tu pux O'n etloph zua vu vimm ni e nesliv vjev ot puv tevasevif xovj e muv ug dunqivovoup. Katv peni e nesliv vjev otp'v tevasevif. Dmuvjoph = tevasevif. Kiximsz = tevasevif. Dmiepoph = tevasevif. Nuxoph = tevasevif. Neslivoph = tevasevif. Xic fitohp = tevasevif. O'n etloph zua vu peni ni e nesliv vjev jet 0 dunqivovoup.

Ximm, O'f tez pu nesliv dep jewi pu dunqivovoup apmitt upi emsiefz jet e nupuqumz op ov. Vjip og ov't qsugovecmi, tuni dunqivovoup ot cuapf vu tjux aq. Esi zua tahhitvoph muvt ug dunqivovoup ot apewuofecmi epf e quus iydati vu ewuof e nesliv?
 
Zaaaq! Dunqivovoup otp'v iwip e huuf iydati. :)
 
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