Hey Everyone!
So recently I had a problem with eBay...I will save a lot of reading (and typing) time by sparing you the details. But the end result was some charges on my account that aren't supposed to be there, I didn't know for 6 months so my account was suspended and I was notified through the mail..
I called into the customer service and explained my situation and the lady said she was going to send in the request, 3 weeks later no response...called in again and got through my story and the line died so I tried again and got someone who could hardly speak english let alone understand my story. I had to get to class so I was forced to hang up.
Anyways what I'm wondering is how can I get ahold of them to get my problem resolved immediately? I am tired of calling in because it takes a long time waiting and to explain, and it didn't work the first time. Is there an email or some way for me to get ahold of them? To be completely honest I am frustrated by how terrible their customer service has been.
So recently I had a problem with eBay...I will save a lot of reading (and typing) time by sparing you the details. But the end result was some charges on my account that aren't supposed to be there, I didn't know for 6 months so my account was suspended and I was notified through the mail..
I called into the customer service and explained my situation and the lady said she was going to send in the request, 3 weeks later no response...called in again and got through my story and the line died so I tried again and got someone who could hardly speak english let alone understand my story. I had to get to class so I was forced to hang up.
Anyways what I'm wondering is how can I get ahold of them to get my problem resolved immediately? I am tired of calling in because it takes a long time waiting and to explain, and it didn't work the first time. Is there an email or some way for me to get ahold of them? To be completely honest I am frustrated by how terrible their customer service has been.
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