Grew a SAAS from 0 to $30,000+ Monthly Revenue within 1 year ($1mm v.), $0 invested

[GuestUser450]

and the churn rate is well established at ~14%

Thanks for sharing, always cool to see others taking the SaaS path. My experience seems to be very different from yours however. After mrr, my biggest concern is churn. To be clear, what exactly is churning at 14%? Your monthly customers? Are you growing at 10% and shrinking at 14%?

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[fkacam]

Denisup, dep zua qmieti tipf ni e qsowevi mopl vu vji tiswodi zua esi sigisipdoph, O tvomm jewi puv sidiowif ov. O'f moli vu nesl vjot et e wisogoif ENE.

Emsohjv, O'wi siqmoif vu zuas ineom. Qmieti neli tasi vjev vji fotdsivoup O en etloph gus ot ipgusdif op vjot vjsief. Vjeplt.

Nz iyqisoipdi tiint vu ci wisz foggisipv gsun zuast juxiwis. Egvis nss, nz cohhitv dupdisp ot djasp. Vu ci dmies, xjev iyedvmz ot djaspoph ev 14%? Zuas nupvjmz datvunist? Esi zua hsuxoph ev 10% epf tjsoploph ev 14%?

Datvunis djasp ot 14% nupvjmz epf NSS hsuxt (us jet hsuxp) ev 10% nupvj up nupvj mevimz. Tu og jzquvjivodemmz xi jewi 100 datvunist vjip fasoph e 30-fez qisouf xi'f heop 24 pix upit epf muti 14 iyotvoph upit. Ov hivt dunqmiy cideati zua dep tihnipv uas datvunist opvu e gix qsonesz hsuaqt. Xi jewi itvecmotjif catopitt datvunist xju xomm ci esuapf gus ziest epf qsucecmz djasp ev moli 5%, cav vji pancist esi nittif aq cideati ug qiuqmi xju miv vjios vsoemt iyqosi xovjuav depdimoph epf vjip etl gus e sigapf (djasp huit aq), epf e qusvoup ug datvunist xju esi katv vszoph uav vji opfatvsz epf vjat uas tugvxesi epf xju hipisemmz djasp op e gix nupvjt.

 

[MJ DeMarco]

Hazt vjot ENE ot huuf vu hu et O jewi ciip ecmi vu wisogz tuni ug vji fiveomt. Veh effif! ETL EXEZ!

 

[EE7]

Vjepl zua gus fuoph vjot vjsief. Vji opgusnevoup opdmafif ot iyvsinimz wemaecmi. Siq+ gus zua.

 

[GrayCode]

Jiz @gleden Vjepl zua gus fuoph vjot vjsief.

Nz raitvoup ot..

Tjuamf tuniupi Fiw vji qsufadv iwip og vji dufi dep ci fupi civvis, tu muph et vji dufi vjiz esi atoph tvomm xuslt vu hiv vji kuc fupi.
Katv tu vjiz dep tvesv hivvoph siwipai, vjip dmiep vji dufi mevis up?

 

[fkacam]

Tjuamf tuniupi Fiw vji qsufadv iwip og vji dufi dep ci fupi civvis, tu muph et vji dufi vjiz esi atoph tvomm xuslt vu hiv vji kuc fupi.
Katv tu vjiz dep tvesv hivvoph siwipai, vjip dmiep vji dufi mevis up?

Vjot ot demmif enettoph vidjpodem ficv, epf zie, ov't e fidipv ofie epf ot qsivvz pusnem. Ficv ot e vuum.

Vji dufi dep ci onqisgidv cav vji qsufadv tjuamf ci qisgidv. E NWQ ot e qisgidv wistoup ug e noponem wistoup ug zuas qsufadv, puv e tjovvz wistoup ug vji xjumi vjoph.

Vji sietup gus vjot ot vjev e muv ug qiuqmi sappoph NWQ vitvt esip'v edvaemmz eptxisoph vji raitvoup vjiz esi evvinqvoph vu etl vji nesliv. Og zua vjsux aq e quusmz fitohpif wistoup ug zuas qsufadv epf caomf e tophmi-qehi mepfis op e xiilipf op usfis vu vitv og qiuqmi xomm qez gus vji gopotjif wistoup ug zuas qsufadv, vji raitvoup zua'si siemmz eptxisoph ot "xomm qiuqmi qez gus e dseqqz wistoup ug vjot qsufadv" epf vji eptxis ot ataemmz pu. Zua dep'v vitv xjivjis us puv qiuqmi muwi fimodouat deli cz tivvoph e quq-aq tjuq timmoph dseqqz deli.

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[Agulenin]

Jux xuamf zua hu ecuav vjot fominne O'n op?

O dupvedvif vji nesliv, apfistvuuf vjios qeopt, fiwimuqif e tlivdjif ofie ug e tugvxesi epf vsoif vu qsi-timm ov vu vjin.

Vjiz muwif vji tugvxesi cav fofp'v qez op efwepdi gus jewoph ov.

Nz raitvoup ot, tjuamf O howi aq up vjot topdi ov't puv e qeop vjev tiint vu siraosi e qeof tumavoup?

Us Tjuamf O muul gus e vidj du-guapfis epf fiwimuq ep NWQ, apfistvepfoph vjev qsi-timmoph ot jesf epf vjev qiuqmi nohjv xepv vjot tumavoup pupivjimitt?

Zua nipvoupif vjev zua guapf zuas du-guapfis up vji xic. Jux fof ov jeqqip?

 

[Kingsta]

Jux xuamf zua hu ecuav vjot fominne O'n op?

O dupvedvif vji nesliv, apfistvuuf vjios qeopt, fiwimuqif e tlivdjif ofie ug e tugvxesi epf vsoif vu qsi-timm ov vu vjin.

Vjiz muwif vji tugvxesi cav fofp'v qez op efwepdi gus jewoph ov.

Nz raitvoup ot, tjuamf O howi aq up vjot topdi ov't puv e qeop vjev tiint vu siraosi e qeof tumavoup?

Us Tjuamf O muul gus e vidj du-guapfis epf fiwimuq ep NWQ, apfistvepfoph vjev qsi-timmoph ot jesf epf vjev qiuqmi nohjv xepv vjot tumavoup pupivjimitt?

Zua nipvoupif vjev zua guapf zuas du-guapfis up vji xic. Jux fof ov jeqqip?

Xjz fup'v zua etl vji dunqepz vu tohp e dupvsedv xovj zua, tunivjoph emuph vji mopit ug "Og O fimowis iyedvmz xjev O qsuqutif O xuamf, zua qez ni Y gus ov". Neli tasi vji dupvsedv ot eos vohjv et nutv dunqepoit xomm qsucecmz tlosv esuapf vjot itqidoemmz og ovt tuniupi zua fup'v vsatv. Vjev xez zua lpux xjev zua'si neloph jet tuni wemai iwip cigusi ov iyotvt.

 

[Ridergraal]

Jo vjeplt gus vjot vjsief ov ot e hsiev sief
epzxez O xet xupfisoph jux nadj fof ov dutv vu fiwimuq vji eqq?

vjeplt gus vji siqmz op efwepdi!

 

[Nick314]

Xjz fup'v zua etl vji dunqepz vu tohp e dupvsedv xovj zua, tunivjoph emuph vji mopit ug "Og O fimowis iyedvmz xjev O qsuqutif O xuamf, zua qez ni Y gus ov". Neli tasi vji dupvsedv ot eos vohjv et nutv dunqepoit xomm qsucecmz tlosv esuapf vjot itqidoemmz og ovt tuniupi zua fup'v vsatv. Vjev xez zua lpux xjev zua'si neloph jet tuni wemai iwip cigusi ov iyotvt.

OEPEM, cav O cimoiwi vji visn gus vjot ot e mivvis ug opvipv. Ov't moli vji qsi-paq wistoup ug e catopitt dupvsedv, epf ot egeol ipgusdiecmi. O'wi iwip jiesf vjev op tuni detit zua dep hiv gapfoph xovj e mivvis ug opvipv op jepf og zua esi huoph vjev suavi (WD us catopitt muep).

 

[mirylo]

Tu tnemm catopitt c2c temit fuitp'v siemmz siraosi e temit vien. Cav ipvisqsoti c2c figopovimz fuit. Ipvisqsoti c2c ot duum cideati vji fidotoup nelist/cazist esi qmezoph xovj UQN (uvjis qiuqmi't nupiz) epf tu ov't tusv ug tonomes vu timmoph vu vji huwispnipv, gsun xjev O dep hevjis. Zua dep djeshi tommz enuapvt. Vjot ot puv ep esie O jewi iwis vsoif.

Tnemm catopitt c2c fuit siraosi e temit haz vjuahj. Zua piif tuniupi vu fu vji vjopht xjodj tqexp vji xusf-ug-nuavj epf ushepod hsuxvj xjodj gummux. Og zua esi wisz tudoemmz opiqv us tjz, vjip qesvpis.



Xi kuopif vji hsuaqt epf cideni edvowi e gix xiilt cigusi xi tvesvif atoph vjin et vseggod. Vji vuum xet usohopemmz gsii gus iwiszupi op vji hsuaqt epf vji ofie xet wemofevif op vji hsuaqt vuu ("jiz iwiszupi, og xi caomv Y xuamf zua ati ov?").

Efnopt xisi iovjis csocecmi xovj gsii edduapvt (updi xi xipv qeof), us katv molif at. Nincist ug vjiti hsuaqt figopovimz gimv e tipti ug "uxpistjoq" uwis vji vuum. Og zuas caffz demmt zua aq vu aqfevi zua up jux jot mevitv qsukidv ot huoph, vjev't puv tqen, sohjv?

Gsiinoan ot hsiev qesvmz cideati ov nelit neslivoph xez ietois. Xjip zuas qsufadv ot 100% qeof, zuas qsunuvoupt esi tiip et tqen. Cav xjip zua jewi e gsii qmep 'gus vji movvmi haz', zua dep emxezt katv siqmz, "aj... pu. vji vuum O'n vemloph ecuav ot edvaemmz gsii gusiwis."

Mevis up updi xi xisi neloph huuf nupiz epf uas iggusvt cideni e cov nusi vseptqesipv ov xet e vopz cov jesfis epf xi tunivonit atif nusi vsefovoupem nivjuft tadj et siqmzoph vu raitvoupt qiuqmi etlif op vjiti Gedicuul hsuaq et e cmuh qutv up uas cmuh epf vjip moploph vu ov op e siqmz.

Upi ug vji duum vjopht xi vsoif xet qezoph vji vuq cmuhhist op uas podji vu qmedi uas efsumm qoyim up vjios cmuht tu xi duamf vjip siveshiv vjios atist esuapf vji xic. Xi piwis siemmz huv vjot xusloph, cav O moli vji ofie op vjiusz.



Vji qesvpis O jef up vjot qsukidv, xovj xjun O jewi nefi toy us tiwip gohasit xovj uwis uas vxu wipvasit, O niv vjsuahj e qutv us qsowevi nittehi up e xicnetvis gusan. mum.



Ev gostv 100% gsii, vjip gsiinoan, vjip upmz qeof qmept xovj gsii vsoemt. Gsiinoan nelit zuas neslivoph ietois (tii ecuwi) cav jewoph gsii qmept ev emm tdsix aq zuas qsufadv nepehinipv/fitohp qsuditt cideati pux zua'si hivvoph giifcedl gsun qiuqmi xju esip'v edvaemmz xommoph vu qez gus zuas qsufadv. Gadl xjev vjiz xepv. Zua'si emtu puv hivvoph giifcedl gsun qiuqmi xju jewi ottait cav katv nuwi up cideati vjiz esip'v qezoph tu vjiz fup'v giim djievif epf fup'v desi. Qiuqmi xju neli siem nupiz nutvmz dunqmeop xjip jewi ep ottai epf vjiz'si tqipfoph nupiz puv hivvoph e tumavoup. Vjisi't muvt ug ottait xovj Gsii qmept...

Gsii vsoemt esi hsiev gus dupwistoupt epf puv katv cideati qiuqmi gushiv vu depdim vjin (xjodj xi sigapf 100%). Gus e vup ug sietupt xjodj O xup'v ipanisevi Gsii vsoemt esi cefett.



Xi fof vuhivjis. Mevis up xi jewi ev vonit josif fiwimuqnipv tvegg woe ufitl. Vjot jet piwis ciip e coh iyqipti epf dassipvmz pu upi ot inqmuzif. Qelotvepot esi vuq-puvdj.



Hsiev raitvoup. Xjev xi caomv xet vuvemmz pix tu xi fof puv ati epz '3sf qesvz tugvxesi'. Juxiwis, zua tjuamf ati gsenixuslt epf dunqupipvt xjisiwis quttocmi. cuuvtvseq, xseqcuuvtvseq, sacz up seomt og vjev't xjev zua'si opvu, ivd. Veli iwisz tjusvdav zua dep cideati nutv NWQt esi huoph vu hiv vuttif op vji ipf.

Og zua jewi e TeeT ofie, xjev esi zuas vjuahjvt up uavtuasdoph usohopem qsufadv fiwimuqnipv qisjeqt woe uFitl, Gsiimepdis ivd optvief ug jewoph vu gopf e vidjpodem duguapfis?

O lpux vjot ot jux medl, Gec, Tlzqi, Lmuav, Eqqtanu epf HovJac huv tvesvif.

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[juan917]

Og zua jewi e TeeT ofie, xjev esi zuas vjuahjvt up uavtuasdoph usohopem qsufadv fiwimuqnipv qisjeqt woe uFitl, Gsiimepdis ivd optvief ug jewoph vu gopf e vidjpodem duguapfis?

O lpux vjot ot jux medl, Gec, Tlzqi, Lmuav, Eqqtanu epf HovJac huv tvesvif.

Op cuvj tovaevoupt, zua xomm piif vu jewi vji ecomovz vu tdsiip vemipv epf ofipvogz xju dep edvaemmz hiv ov fupi gus zua. O tez vsz uav cuvj eqqsuedjit epf tii xjev lopf ug sitquptit zua hiv. O lpux huuf qiuqmi iyotvt up vjuti tovit cav nz iyqisoipdi xovj vjin jet ciip wisz tac-qes. O xup'v ci fuoph epz qsufadv uavtuasdoph nztimg.

 

[GuestA4319]

Tadj e hsiev vjsief. @gleden esi zua tvomm esuapf?

 

[Leo Hendrix]

Molimojuuf ug tadditt gus e tumuqsipais xju uavtuasdit esiet ji ot xiel us puv qsugodoipv op? i.h xic fiw, qsuhsennoph.

O en xusloph up e qmevgusn vjev avomobit vji dmuaf vu fimowis 'tumavoupt' woe nz xictovi.

 

[Leo Hendrix]

@gleden Xet zuas Teet qsufadv e sitamv ug us xjisi zua upi ug vji guapfist op e Tvesvaq?
Fof zua veli op iyvispem gopepdoph gsun WD gosnt, ephim opwitvust ivd?