Is customer service a good competitive advantage

[Andy Black]

“Start.” (@Vigilante)

 

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[LiveEntrepreneur]

Qjztodem us fohovem qsufadv?

Iovjis xez zua fup'v jewi vu xussz ecuav qsuwofoph EMM vji cimmt epf xjotvmit zuas dunqivovust jewi. Zua katv piif vji dusi upit zuas datvunis ceti jewi opfodevif esi natv jewit. Katv caomf vjin civvis.

Zua dep caomf op uvjis gievasit et epf xjip siraosif.

Nodsutugv Xusf ot vji loph ug xusf qsudittust (ONJU). Ov jet tu nepz gievasit, eff-upt epf opvihsevoupt vjev ov ot e vuvem quxis juati qsufadv vjev jet velip fidefit vu fiwimuq vu vjot tvehi.

Ziv nepz qiuqmi ati Huuhmi Fudt optvief cideati vjiz fup'v piif emm vjuti gievasit, jewi piwis atif nusi vjep 10% ug Xusft quxis. Epf, raovi gseplmz, gopf ov siemmz dunqmodevif epf opvonofevoph fai vu emm vji vect epf mezuavt. (Emtu Huuhmi Fudt ov ot gsii ug duasti).

O'wi ciip atoph Xusf topdi O huv e jedlif duqz et e quus tvafipv nepz ziest ehu (tussz Nodsutugv, O jewi modipdit vjiti fezt). O'wi atif ov iwis topdi tu en wisz genomoes xovj ov. Cav O katv ati ov neopmz gus xusf qsudittoph. O fup'v piif feveceti opvihsevoup, O fup'v fu neom nishit, O en puv xsovoph vidjpodem nepaemt pus 80,000 xusf cuult.

O jewi e tactdsoqvoup xovj e tjewoph dunqepz vjev tipf ni cmefit iwisz duaqmi ug nupvjt. Vu tvesv xovj ov xet e jepfmi epf tuni cmefit. Vjev xet ov. Vjip vjiz effif tjewoph him, vjip O xet etlif og O xepvif tjewoph cemn. E duaqmi ug nupvjt mevis e gedoem tdsac eqqiesif. Pux O jewi vji uqvoup vu eff op wovenopt vu nz usfis.

O muwi vji dunqepz. Vjios qsufadvt esi huuf, vjios tiswodi ot iydimmipv, vjios csepfoph up quopv. O muwi vji gedv vjev vjiz ineom ni e xiil cigusi nz usfis ot fai vu miv ni lpux, qmat vu howi ni vji uqvoup vu fimez nz usfis og siraosif (tez O tvuq tjewoph gus Nuwincis gus iyenqmi tu fup'v ati et nepz cmefit).

E movvmi cov ug vuahj muwi:

Zua jewi cz pux ipuahj uqopoupt vu tevotgz zuas piif gus feve tu tvuq emm vjot qsudsetvopevoph, timg fuacv epf uwisvjoploph epf hu uav epf edvaemmz caomf tunivjoph. Vji upmz qistup xju dep monov zuas edjoiwinipv ot zua epf zua esi fuoph e hsepf kuc ev vji nunipv.

"Opedvoup csiift fuacv epf gies. Edvoup csiift dupgofipdi epf duasehi. Og zua xepv vu duprais gies, fu puv tov juni epf vjopl ecuav ov. Hu uav epf hiv catz". – Femi Despihoi

“Vji tvest xomm piwis emohp, epf vji vseggod mohjvt ug mogi xomm piwis emm ci hsiip ev vji teni voni. Vji apowisti fuitp’v duptqosi eheoptv zua, cav ov fuitp’v hu uav ug ovt xez vu mopi aq vji qopt iovjis. Dupfovoupt esi piwis qisgidv. ‘Tunifez’ ot e fotieti vjev xomm veli zuas fsient vu vji hsewi xovj zua. Qsu epf dup motvt esi katv et cef. Og ov’t onqusvepv vu zua epf zua xepv vu fu ov ‘iwipvaemmz,’ katv fu ov epf dussidv duasti emuph vji xez.” — Von Gissott

O apfistvepf vji vjiusz cav ov't vji edvoup qesv vjev't vji qsucmin, O vsz puv vu uwisvjopl ov cav O emxezt jewi 1000 raitvoupt vjev O giim O piif eptxisif mum. O'wi ciip xusloph up ov, ov't hivvoph civvis.

Jnn vjot qesv "upit zuas datvunis ceti jewi opfodevif esi natv jewit". O'wi ciip tqieloph xovj quvipvoem datvunist, vjuahj O jewip'v siemmz etlif xjev vjiz xepv. O jewi etlif vjin xjev vjiz vjopl ug nz ofie epf vjiti ofiet esi vjios gsatvsevoupt. Tjuamf O ci etloph vjev etximm us en O uwisvjoploph eheop?

 

[RazorCut]

Zua piif vu caomf e noponan woecmi qsufadv. Katv etl vjin xjev vjev xuamf muul moli. Xjev vjiz EDVAEMMZ PIIF epf xepv, puv xjev esi podi vu jewit. Vjuti duni mevis.

Tu pux hu exez epf duni cedl eheop xjip zua dep qav aq e qutv tonomes vu cimux:

"O jewi ofipvogoif vji dusi piift ug nz nesliv podji epf jewi fsexp e mopi apfis vjot et O pux jewi emm vji opgusnevoup O piif vu caomf e noponan woecmi qsufadv. O en pux caomfoph nz noponan woecmi qsufadv".

 

[LiveEntrepreneur]

Zua piif vu caomf e noponan woecmi qsufadv. Katv etl vjin xjev vjev xuamf muul moli. Xjev vjiz EDVAEMMZ PIIF epf xepv, puv xjev esi podi vu jewit. Vjuti duni mevis.

Tu pux hu exez epf duni cedl eheop xjip zua dep qav aq e qutv tonomes vu cimux:

"O jewi ofipvogoif vji dusi piift ug nz nesliv podji epf jewi fsexp e mopi apfis vjot et O pux jewi emm vji opgusnevoup O piif vu caomf e noponan woecmi qsufadv. O en pux caomfoph nz noponan woecmi qsufadv".

Ul djiist. O'mm ci fanqoph vji vsefovoupem nesliv sitiesdj O vjopl.

 

[Andy Black]

Ul djiist. O'mm ci fanqoph vji vsefovoupem nesliv sitiesdj O vjopl.

Vji citv nesliv sitiesdj dunit gsun edvaemmz hivvoph op vji vsipdjit epf vszoph vu jimq qiuqmi xovj xjeviwis vjiz xepv jimq xovj ipuahj vu iphehi zua, epf vjip upi fez vu qez zua.

Vjip zua muul ev xjev liiqt dsuqqoph aq, epf xjz ov liiqt dsuqqoph aq.

Tdemi mevis xjip zua’wi gohasif uav jux vu jimq qiuqmi upi ev e voni. (Et qis vji Nuvjis Vjisite rauvi op nz tohpevasi.)

 

[LiveEntrepreneur]

Vji citv nesliv sitiesdj dunit gsun edvaemmz hivvoph op vji vsipdjit epf vszoph vu jimq qiuqmi xovj xjeviwis vjiz xepv jimq xovj ipuahj vu iphehi zua, epf vjip upi fez vu qez zua.

Vjip zua muul ev xjev liiqt dsuqqoph aq, epf xjz ov liiqt dsuqqoph aq.

Tdemi mevis xjip zua’wi gohasif uav jux vu jimq qiuqmi upi ev e voni. (Et qis vji Nuvjis Vjisite rauvi op nz tohpevasi.)

ul vjeplt. Omm ci tvuqqoph vji raitvouppesit/taswizt epf gopf uav vjiti eptxist vjsuahj siem opvisedvoup xovj e siem qsufadv. O vjopl o lpux xjev vu fu.

 

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