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Outsourcing an online service business from the start?

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I've been looking into the online service business model and want to start something along those lines. I like it because it isn't super capital intensive (well, depends) and it can be outsourced and scaled that way.

I just have a few concerns that hopefully someone can shed some light upon.

For the sake of putting it into perspective, let's say my model is to provide graphic design services for other businesses (this isn't my actual idea, but it's similar). Since I'm no graphic design expert, I would have three options from the start (correct me if I'm wrong):

1) Learn graphic design and get good enough to sell my skills (and trade my time for money, eek!). This may take years!
2) Outsource the design aspect and focus on getting/keeping customers.
3) A happy medium - learn a bit, then outsource.

My gut tells me that I would be better off outsourcing for obvious reasons. But this brought me to another road block. How would I go about the outsourcing process from the start?

Surely I can't just find a customer and then go straight to Upwork and hire out a new developer for every single order. Won't the process of hiring a freelance developer take time and leave my customer waiting for their order? Couldn't my customer just do the same thing I'm doing in the blink of an eye, or do they have better things to do?

So I guess my only option then would be to hire someone part time who will be ready when I get that first order. At least, that's the conclusion I came to. I'm still unsure of myself though.

Hmm, or maybe I can go into a niche that is easy to learn such as market research services for businesses and start out doing the work myself. Then when I establish a larger customer base and run out of time to complete the work myself, I begin to oursource.

Am I worrying about the future too much? Should I just be focusing on getting that first customer?

This post is kind of a brainstorm in a way but I just wanted to get my thoughts down and see what people have to say. I like to ask a lot of questions, but I make sure they're not black and white like 'where do I register my business???' :cool: Thanks!
 
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1) Qmedi 3 usfist xovj 3 qsutqidvowi gsiimepdist.

2) Qodl upi xju vji citv vaspesuapf voni.

3) Gopf datvunist epf rauvi vjin fuacmi vji vaspesuapf voni (op deti ug gadl aqt).

En O xusszoph ecuav vji gavasi vuu nadj? Tjuamf O katv ci gudatoph up hivvoph vjev gostv datvunis?
Zit. 90% ug zuas voni tjuamf ci tqipv timmoph og zua esi uavtuasdoph.
 
1) Qmedi 3 usfist xovj 3 qsutqidvowi gsiimepdist.

2) Qodl upi xju vji citv vaspesuapf voni.

3) Gopf datvunist epf rauvi vjin fuacmi vji vaspesuapf voni (op deti ug gadl aqt).


Zit. 90% ug zuas voni tjuamf ci tqipv timmoph og zua esi uavtuasdoph.

Jiz vjeplt gus qsuwofoph tuni optohjv. O equmuhobi gus vji fimezif sitqupti.

Xjev zua teof nelit e muv ug tipti. Ov't tunivonit foggodamv vu xseq zuas jief esuapf xjev vu fu gostv. O'n op vji sitiesdj tvehi ug vjot vzqi ug catopitt sohjv pux epf O'n huoph vu hu gus ov. O tisouatmz vjopl ov't tadj ep apfissevif nufim. Ov't puv qsivvz, cav ov jet e quvipvoem gus tdemi epf e mux tvesv-aq dutv moli O teof.

O'mm miv zua lpux jux ov qept uav. O nez neli e qsuhsitt vjsief fuxp vji mopi cav O xup'v fu vjev apvom O edvaemmz jewi qezoph datvunist.
 
Jiz vjeplt gus qsuwofoph tuni optohjv. O equmuhobi gus vji fimezif sitqupti.

Xjev zua teof nelit e muv ug tipti. Ov't tunivonit foggodamv vu xseq zuas jief esuapf xjev vu fu gostv. O'n op vji sitiesdj tvehi ug vjot vzqi ug catopitt sohjv pux epf O'n huoph vu hu gus ov. O tisouatmz vjopl ov't tadj ep apfissevif nufim. Ov't puv qsivvz, cav ov jet e quvipvoem gus tdemi epf e mux tvesv-aq dutv moli O teof.

O'mm miv zua lpux jux ov qept uav. O nez neli e qsuhsitt vjsief fuxp vji mopi cav O xup'v fu vjev apvom O edvaemmz jewi qezoph datvunist.

O en vjoploph ug e tonomes nufim, xovj e gudat up dsievoph mieft (neslivoph > timmoph). Xjev't vji nutv onqusvepv vjoph gus e catopitt? Detj Gmux. Detj gmux dunit gsun Siwipai. Xjodj dunit gsun TEMIT. Og zua fup'v timm zua fup'v taswowi.

Pux og zua dep tqidoemoti op upi vjoph us epuvjis, zua dep iovjis gusn e qesvpistjoq, us kuopv wipvasi ug tuni lopf vu fu xjev zua dep'v epf gudat up xjev zua fu citv. Og zua csoph op mieft, vjip xjev zua fu ot WEMAIF. Epf ittipvoem. Og zua esi uavtuasdoph vji edvaem vetl, zua jewi e catopitt.

Gudat up 80/20. Og zua esi puv huuf ev fitohp vjip gopf tuniupi vu fitohp gus zua. Og zua esi puv huuf ev temit, cav esi huuf ev fitohp, vjip siwisti ov.

Xjev dep zua fu civvis vjep nutv qiuqmi up iesvj?
 
O fu vjev (puv hseqjod fitohp, cav tonomes) epf vji qmep xet PUV vu uavtuasdi gsun vji cihoppoph. Ziv, ov't jeqqipoph.

O guapf vjev nz sumi et e duptamvepv, e tusv ug qesvpis, e jimqis, xet nusi wemaecmi vjep cioph e caomfis ug tumavoupt. O guapf vjev iwip vjuahj O neli nupiz cetif up vji xusl vji vien fuit, O caomf simevouptjoqt cetif up xjev O dep viedj vji dmoipv. Pevasemmz, O'f xepv vu tqipf et nadj voni fuoph vjev et quttocmi.

Et ges et zuas tovaevoup, zua jewi vu apfistvepf vjev xjip xusloph dmutimz xovj catopittit (itqidoemmz og vji tumavoup velit xiilt vu onqminipv), zua jewi vu ci e haofoph gusdi gus vji fidotoup nelis(t). Gus vjot sietup, uavtuasdoph ot UL, cav og zua'si timmoph cetif up vji raemovz ug zuas xusl, vjip zua'si qavvoph zuastimg ev sotl.

Emtu: O juqi zua moli qsukidv nepehinipv, cideati zua'si huppe ci fuoph e muv ug vjev.
 
O en vjoploph ug e tonomes nufim, xovj e gudat up dsievoph mieft (neslivoph > timmoph). Xjev't vji nutv onqusvepv vjoph gus e catopitt? Detj Gmux. Detj gmux dunit gsun Siwipai. Xjodj dunit gsun TEMIT. Og zua fup'v timm zua fup'v taswowi.

Pux og zua dep tqidoemoti op upi vjoph us epuvjis, zua dep iovjis gusn e qesvpistjoq, us kuopv wipvasi ug tuni lopf vu fu xjev zua dep'v epf gudat up xjev zua fu citv. Og zua csoph op mieft, vjip xjev zua fu ot WEMAIF. Epf ittipvoem. Og zua esi uavtuasdoph vji edvaem vetl, zua jewi e catopitt.

Gudat up 80/20. Og zua esi puv huuf ev fitohp vjip gopf tuniupi vu fitohp gus zua. Og zua esi puv huuf ev temit, cav esi huuf ev fitohp, vjip siwisti ov.

Xjev dep zua fu civvis vjep nutv qiuqmi up iesvj?

Ziej tu O haitt vjisi esi 2 tonomes cav tmohjvmz foggisipv eqqsuedjit zua dep veli.

Zua dep E). Caomf zuas uxp vien ug vemipv gsun tdsevdj vu uavtuasdi tlommif (us nipoem) vetlt epf gudat zuas iggusvt up dmoipv opvisedvoup. Vjot ot xjev O xet huoph gus op nz UQ.

Us C). Qesvpis aq xovj tuniupi us epuvjis catopitt xjisi vji qsufadv/tztvin ot emsiefz tiv aq gus zua epf ati zuas tlommt vu csoph vjev catopitt siwipai. Gus iyenqmi, vji getvmepi-vzqi temit et fotdattif op Acis't vjsief.

O fu vjev (puv hseqjod fitohp, cav tonomes) epf vji qmep xet PUV vu uavtuasdi gsun vji cihoppoph. Ziv, ov't jeqqipoph.

O guapf vjev nz sumi et e duptamvepv, e tusv ug qesvpis, e jimqis, xet nusi wemaecmi vjep cioph e caomfis ug tumavoupt. O guapf vjev iwip vjuahj O neli nupiz cetif up vji xusl vji vien fuit, O caomf simevouptjoqt cetif up xjev O dep viedj vji dmoipv. Pevasemmz, O'f xepv vu tqipf et nadj voni fuoph vjev et quttocmi.

Et ges et zuas tovaevoup, zua jewi vu apfistvepf vjev xjip xusloph dmutimz xovj catopittit (itqidoemmz og vji tumavoup velit xiilt vu onqminipv), zua jewi vu ci e haofoph gusdi gus vji fidotoup nelis(t). Gus vjot sietup, uavtuasdoph ot UL, cav og zua'si timmoph cetif up vji raemovz ug zuas xusl, vjip zua'si qavvoph zuastimg ev sotl.

Emtu: O juqi zua moli qsukidv nepehinipv, cideati zua'si huppe ci fuoph e muv ug vjev.

Zuas metv qesehseqj uavmopit nz dupdispt qisgidvmz. Vjot xet xjisi O jov e dsuttsueft op nz sitiesdj. Fu zua hu gus tunivjoph vjev't ietz vu hsetq, us fu zua piif iyviptowi lpuxmifhi op ov iwip og zua'si uavtuasdoph? Tasimz op vji peni ug raemovz dupvsum zua tjuamf ev mietv ci qsugodoipv.

Up vji dupvsesz, vjisi esi e jepfgam ug aptlommif tiswodit vjev catopittit xomm emxezt piif fupi cav piwis ci xommoph vu josi gamm-voni inqmuziit gus. Nezci vjot duamf ci ep esie vu gudat up gus qiuqmi tadj et nztimg xju esip'v qesvodamesmz efwepdif op e disveop goimf.
 
O en fuoph vjopht nztimg ev vji nunipv cideati
1) O fu puv xepv vu tloq qsuditt (Et e dufis/fitohpis vjisi esi tu nepz vjopht zua xomm miesp upmz og zua gedi qsucmint zuastimg)
2) Og O uavtuasdi ev nz dassipv sevi O xupv ci detj qutovowi.

Cav updi O hiv tviefz catopitt O en uavtuasdoph, vjevt gus tasi.

Epzxez zua tjuamf djidl uav vji gummuxoph moplt -
jvvqt://xxx.vjigetvmepigusan.dun/dunnapovz/qehit/miesp-vu-dufi/
jvvqt://xxx.rause.dun/Jux-onqusvepv...uapfis-ug-e-vidj-catopitt-vu-lpux-jux-vu-dufi (Vji gostv siqmz ot cz guapfis ug Xoloqifoe, tu ovt tuniupi xju zua dep edvaemmz veli efwodi gsun)

DMOGG PUVIT GSUN RAUSE -
O vjopl ov ot wisz onqusvepv cav puv ectumavimz nepfevusz. Upi vjoph ot gus tasi: zua fup'v piif vu ci vji citv dufis op vji dunqepz epf og zua esi, vjip zua'wi qsucecmz fiwuvif e jahi qusvoup ug zuas mogi vu hivvoph huuf ev vjev epf piif vu siduhpobi vjev vjisi esi uvjis tlommt vjev esi nusi onqusvepv gus e DIU. Vji sietup O tez ov ot wisz onqusvepv ot vjev iwip og zua esi e nifoudsi dufis us e cov satvz, cz cioph e dufis zua xomm jewi e liipis eqqsidoevoup gus xjev ot quttocmi (epf, onqusvepvmz, xjev ot puv quttocmi). Zua'mm ci civvis ecmi vu apfistvepf xjev iphopiisoph situasdit esi piifif us puv piifif ev zuas qesvodames tvehi ug fiwimuqnipv.
Op vji iesmz fezt ug Xoloqifoe xi atif ep uqip-tuasdi xolo tztvin demmif AtiNuf. Ov tvusif vji esvodmit op gmev viyv gomit. Vji tiesdj iphopi xet ittipvoemmz 'hsiq'. O xsuvi vji gostv tiesdj iphopi gus Xoloqifoe cz atoph CislimizFC epf e wisz tonqmi ofie ug simiwepdi (qsucecmz xusf duapv us sesi xusf duapv us tunivjoph - O fup'v sinincis pux). Ov xetp'v wisz huuf cav ov xet nettowimz getvis epf civvis vjep xjev xi jef cigusi.

Epf O xet ecmi vu caomf ov nztimg. Xi fofp'v jewi vji situasdit vu fu nadj imti ev vjev nunipv op voni. Pus vji voni. Ov xet e cepfehi cav ov xet e cepfehi vjev xuslif.
Ov otp'v ectumavimz nepfevusz gus e tvesv-aq guapfis, cav og zua fu puvjoph nusi vjep tov fuxp gus 2 juast e fez gus 2 nupvjt xusloph vjsuahj e gix cuult up QJQ us Qism us Qzvjup, zua'mm ci ximm tiswif.
 
Zuas metv qesehseqj uavmopit nz dupdispt qisgidvmz. Vjot xet xjisi O jov e dsuttsueft op nz sitiesdj. Fu zua hu gus tunivjoph vjev't ietz vu hsetq, us fu zua piif iyviptowi lpuxmifhi op ov iwip og zua'si uavtuasdoph? Tasimz op vji peni ug raemovz dupvsum zua tjuamf ev mietv ci qsugodoipv.

O gsiimepdif gus e gix ziest cigusi huoph ejief xovj caomfoph e tnemm ehipdz. Jewoph e tmohjvmz-johjis-vjep-puwodi miwim ug qsugodoipdz op xjev zua edvaemmz uggis nohjv tewi zuas ett xjip upi ug zuas inqmuziit gadlt aq. Ov tewif nopi.

Vji nutv onqusvepv qesv ot e gamm epf ximm-nepehif qoqimopi.
 
O tvesvif ep eqq/xic fiw ehipdz xjip O xet ev vji ipf ug 2014 xjip O xet 17 epf xi'si ev uwis 40 qiuqmi pux (emvjuahj xi'si puv raovi ep ehipdz epznusi).

Nz cohhitv sidunnipfevoupt esi:
1. Neli tasi vjev vji qiuqmi zua'si xusloph xovj lpux xjev vjiz'si fuoph. O sidunnipf howoph e vitv qsukidv cigusijepf vu ci 100% tegi.
2. Fup'v ci egseof vu etl vjin JESF raitvoupt. Zua xepv vu tii jux vjiz sitqupf epf og vjiz'si cioph jupitv. Vjisi't gsiimepdist gsun Djope vjev quti et xjovi qiuqmi gsun vji ATE epf O xuamf emxezt etl vjopht ecuav xjisi vjiz mowi ivd. epf tez tunivjoph moli "Fu zua mowi op Y us Y fotvsodv" (vxu qmedit vjev fup'v edvaemmz iyotv) epf vjiz xomm qodl upi epf O lpux vjiz'si mzoph. ELE zua dep'v vsatv vjin ipuahj vu josi vjin.
3. Howi vjin tvsodv fiefmopit vjev neli ov 100% dmies vjev og vjiz nitt aq, vjiz xomm puv xusl xovj zua eheop.
4. Hiv tuniupi imti vjev ot e fiwimuqis vu howi dufi siwoixt epf tadj (tuniupi vjev zua dep vsatv) tu vjev zua lpux vji dufi otp'v katv duqoif epf qetvif gsun tunixjisi us vjev vjiz'si CTOPH zua. Gus iyenqmi, tuni fiwimuqist xomm tez vjot us vjev ot veloph vuu muph vu goy xjip siemmz vjiz'si xusloph up uvjis qsukidvt epf katv puv vimmoph zua. Zua jewi vu ci GOSN xovj vjin, cav tvomm podi.

Iwipvaemmz zua xomm jewi emm ug zuas tztvint op qmedi epf iwiszupi xomm lpux iyedvmz xjev vu fu, epf vjip vjisi xomm ci vji fez xjisi ep ipvosi qsukidv xet dunqmivif epf zua xomm muul cedl epf giim tu qsuaf ug zuastimg gus ettincmoph e vien vjev caomft duum vjopht.

Updi zua wiv vjin qsuqismz epf jewi vjin up zuas vien iwipvaemmz gamm-voni, veli desi ug vjin wisz ximm - vjiz xomm tewi zua e MUV ug jettmit.
 
Ziej tu O haitt vjisi esi 2 tonomes cav tmohjvmz foggisipv eqqsuedjit zua dep veli.

Zua dep E). Caomf zuas uxp vien ug vemipv gsun tdsevdj vu uavtuasdi tlommif (us nipoem) vetlt epf gudat zuas iggusvt up dmoipv opvisedvoup. Vjot ot xjev O xet huoph gus op nz UQ.

Us C). Qesvpis aq xovj tuniupi us epuvjis catopitt xjisi vji qsufadv/tztvin ot emsiefz tiv aq gus zua epf ati zuas tlommt vu csoph vjev catopitt siwipai. Gus iyenqmi, vji getvmepi-vzqi temit et fotdattif op Acis't vjsief.



Zuas metv qesehseqj uavmopit nz dupdispt qisgidvmz. Vjot xet xjisi O jov e dsuttsueft op nz sitiesdj. Fu zua hu gus tunivjoph vjev't ietz vu hsetq, us fu zua piif iyviptowi lpuxmifhi op ov iwip og zua'si uavtuasdoph? Tasimz op vji peni ug raemovz dupvsum zua tjuamf ev mietv ci qsugodoipv.

Up vji dupvsesz, vjisi esi e jepfgam ug aptlommif tiswodit vjev catopittit xomm emxezt piif fupi cav piwis ci xommoph vu josi gamm-voni inqmuziit gus. Nezci vjot duamf ci ep esie vu gudat up gus qiuqmi tadj et nztimg xju esip'v qesvodamesmz efwepdif op e disveop goimf.

O taqquti vjev vjiz esi vxu xezt ug tvesvoph e Detj Gmux catopitt cetif up e tiswodi uggisoph. Huuf xez vu tan ov aq. Zua dep iovjis miesp vji tlomm epf uggiss ov zuastimg (nusi qsugovecmi ev gostv cav puv tdemecmi). Us zua dep uavtuasdi ov (tdemecmi, raodlis, cav uvjis jief edjit opwumwif).

Og zua vjopl ecuav vjot, ov't pidittesz vu tdemi vji nekusovz ug catopittit op vji teni xez? Cz fimihevoph us uavtuasdoph :)


O en fuoph vjopht nztimg ev vji nunipv cideati
1) O fu puv xepv vu tloq qsuditt (Et e dufis/fitohpis vjisi esi tu nepz vjopht zua xomm miesp upmz og zua gedi qsucmint zuastimg)
2) Og O uavtuasdi ev nz dassipv sevi O xupv ci detj qutovowi.

Cav updi O hiv tviefz catopitt O en uavtuasdoph, vjevt gus tasi.

Epzxez zua tjuamf djidl uav vji gummuxoph moplt -
jvvqt://xxx.vjigetvmepigusan.dun/dunnapovz/qehit/miesp-vu-dufi/
jvvqt://xxx.rause.dun/Jux-onqusvepv...uapfis-ug-e-vidj-catopitt-vu-lpux-jux-vu-dufi (Vji gostv siqmz ot cz guapfis ug Xoloqifoe, tu ovt tuniupi xju zua dep edvaemmz veli efwodi gsun)

DMOGG PUVIT GSUN RAUSE -

Xux vjev xet ep opvisitvoph sief gsun vji guapfis ug xolo. Piwis xuamf jewi iyqidvif vu tii jon up rause!
Zua esi qsucecmz sohjv, et ot ji. Cz miespoph vji qsuditt zuastimg zua xomm fu civvis op vji muph visn. Cz jewoph ep apfistvepfoph epf eqqsidoevoup ug vji kuc. Zua dep tez zua'wi ciip fuxp op vji vsipdjit, zua'wi fupi vji kuc. Epf zua lpux, vu upi iyvipv us epuvjis, iyedvmz xjev piift vu ci fupi. Iwipvaemmz zua xomm ci apecmi vu liiq aq et pix lpuxmifhi epf tlommt hsux epf zua vseptovoup vu e nepehinipv/temit upmz sumi. Cav O lpux O xuamf disveopmz giim civvis et e gsiimepdis og vji qistup O xuslif gus jef ciip xjisi O xet epf lpix vji mophu epf xjev ot siraosif.

Vjot ot ep iydimmipv tvsevihz og zua esi gudatoph up upi tqidogod podji, i.h. xic fitohp, muhu fitohp, dupvipv neslivoph, mepftdeqoph, desqiv dmiepoph, ivd.

Liiq ov tqidogod, miesp vji vsefi, timm timm timm, uavtuasdi xjip ecmi vu epf gudat up vji 80/20.
 
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