I called my Dermatologist office to cancel an appointment for tomorrow...no $.
Louise, the lady on the phone, started asking questions..."Do you have a 'collectible' ?"
Me: yep, I was a 'no show' and was charged $25.
I'm working for myself so cash is up, down, negative, positive.
L- Oh I see. Did you miss an appointment and not cancel ?
Me: yep.
L- Is this something you do often, or is it a first time ?
Me: Oh no...My first time.
L-Did you just ask me if I could do something about this fee ?
Me: .. oh, yes I did.
L- Did I hear you ask me if I could do a one time courtesy cancellation of this $25 fee ?
Me: Yes. I'm so glad you understand.
In other good news:
My neighbor has an absolutely beautiful, smart, respectful, funny, 8 yr old Daughter. She was riding her bike and I said to her, "Your bike looks very small for you. Is it ?" She said "Yea, my Mom was going to get me one for my Birthday, but...."
Later that day I brought over my Daughter's 'old' bike for her to have. My Daughter out grew hers and it's the perfect size for an 8 yr old.
She's been out riding every day since.
Louise, the lady on the phone, started asking questions..."Do you have a 'collectible' ?"
Me: yep, I was a 'no show' and was charged $25.
I'm working for myself so cash is up, down, negative, positive.
L- Oh I see. Did you miss an appointment and not cancel ?
Me: yep.
L- Is this something you do often, or is it a first time ?
Me: Oh no...My first time.
L-Did you just ask me if I could do something about this fee ?
Me: .. oh, yes I did.
L- Did I hear you ask me if I could do a one time courtesy cancellation of this $25 fee ?
Me: Yes. I'm so glad you understand.
In other good news:
My neighbor has an absolutely beautiful, smart, respectful, funny, 8 yr old Daughter. She was riding her bike and I said to her, "Your bike looks very small for you. Is it ?" She said "Yea, my Mom was going to get me one for my Birthday, but...."
Later that day I brought over my Daughter's 'old' bike for her to have. My Daughter out grew hers and it's the perfect size for an 8 yr old.
She's been out riding every day since.
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