Hello Everyone,
About 5 months ago, I finally dove in and started creating my first app. With any other important ventures, I tried my best to research and make informative decisions before getting started on this app.
But without experience, I still made some critical mistakes.
I got the project started by hiring an Indian development company that had good reputation and reviews on Elance (I had no previous experience, no technical skills, no design skills, and no coding skills). All I had was a poorly drawn out mock up using Balsamiq. I was planning to further design as we build, and to heavily rely on their development team to build a logical user interface & to implement applicable functionalities.
Boy was I wrong. All they did was build in the most laziest way possible and shortcutted the whole process unless I gave specific instructions down to the penny. (Lesson learned)
So long story short, there's only 1 milestone left out of the 5 ($7K already Invested with one last milestone at $1K).
As of today, the project has been dragged out to 5 months and we're at a stalemate. I made a mistake of not having a clear milestone, vaguely accepting/declining milestones. Rightfully so, the app is incomplete and still needs ton of work. But of course, they tell me the App is ready and they say its ready for upload into itunes so they can get the last milestone/payment.
The past is the past and mistakes were made. So now looking forward, what can I do to best mitigate this situation?
-Do I squeeze them dry and fight until everything is acceptable? Not sure how they would react considering I've accepted the previous milestones.
-Should I add little more cash/milestone to add an incentive to complete the app?
-Or start and ugly complaint process involving Elance to get this straightened out?
I really appreciate your input. Thank you everyone.
About 5 months ago, I finally dove in and started creating my first app. With any other important ventures, I tried my best to research and make informative decisions before getting started on this app.
But without experience, I still made some critical mistakes.
I got the project started by hiring an Indian development company that had good reputation and reviews on Elance (I had no previous experience, no technical skills, no design skills, and no coding skills). All I had was a poorly drawn out mock up using Balsamiq. I was planning to further design as we build, and to heavily rely on their development team to build a logical user interface & to implement applicable functionalities.
Boy was I wrong. All they did was build in the most laziest way possible and shortcutted the whole process unless I gave specific instructions down to the penny. (Lesson learned)
So long story short, there's only 1 milestone left out of the 5 ($7K already Invested with one last milestone at $1K).
As of today, the project has been dragged out to 5 months and we're at a stalemate. I made a mistake of not having a clear milestone, vaguely accepting/declining milestones. Rightfully so, the app is incomplete and still needs ton of work. But of course, they tell me the App is ready and they say its ready for upload into itunes so they can get the last milestone/payment.
The past is the past and mistakes were made. So now looking forward, what can I do to best mitigate this situation?
-Do I squeeze them dry and fight until everything is acceptable? Not sure how they would react considering I've accepted the previous milestones.
-Should I add little more cash/milestone to add an incentive to complete the app?
-Or start and ugly complaint process involving Elance to get this straightened out?
I really appreciate your input. Thank you everyone.
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