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As Minivanman says, many people just do not want to have to deal with customers- they just want to work and get a paycheck. Plus, many of the people in home service jobs don't have the temperament, mentality or social skills to get and keep customers, much less do the level of organization, marketing and sales that is required to have a successful business.
It's a barrier to entry and a competitive advantage if you can do good customer relations and sales. Contractors are notorious for being terrible at this. Just yesterday i had scheduled a contractor (handyman really) to do a repair at a rental property. He was referred by someone. He did not show up at the set time. I waited 15 minutes then left to do my next task. He called my assistant half an hour later and said he was there. I told her to pass on to him that I could not come back because I was busy. He then gave her attitude like we were the ones being unreasonable. He had not called to say he couldn't make it on time and offered to reschedule. He just assumed I would be there waiting on him whenever he felt like showing up. Not! Of course I will never call him again.
Poor organizational skills, lack of self discipline, lack of initiative, personality/social skill issues and personal problems are typical things that hamper people in home service businesses. They are physical activity oriented and often are very good at physical and mechanical type work. But they need someone to provide the planning and structure and customers for them. That is the value the entrepreneur brings.
It's a barrier to entry and a competitive advantage if you can do good customer relations and sales. Contractors are notorious for being terrible at this. Just yesterday i had scheduled a contractor (handyman really) to do a repair at a rental property. He was referred by someone. He did not show up at the set time. I waited 15 minutes then left to do my next task. He called my assistant half an hour later and said he was there. I told her to pass on to him that I could not come back because I was busy. He then gave her attitude like we were the ones being unreasonable. He had not called to say he couldn't make it on time and offered to reschedule. He just assumed I would be there waiting on him whenever he felt like showing up. Not! Of course I will never call him again.
Poor organizational skills, lack of self discipline, lack of initiative, personality/social skill issues and personal problems are typical things that hamper people in home service businesses. They are physical activity oriented and often are very good at physical and mechanical type work. But they need someone to provide the planning and structure and customers for them. That is the value the entrepreneur brings.
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