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The best possible customer service.

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classichouse

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Hi guys,

think about you will sell washingmachines to customers. What is the best customer service you can offer? I'm looking for some extra services to make a different offer then my competitors. Best price is no argument. I won't earn money and can't compete with the big players like Mediamarkt or Amazon for the cheapest price.

I think about this services:
  • free shipping
  • free connect
  • taking the old washingmashine
  • 5 years guarantee
  • financing is possible
  • clean the way that my service team will made dirty
  • plan on time to chatter to the old lady
I think the whole afternoon for more service points, but more i can't imagine.
Does anyone have a good service point for me that i can add to my offer?
Then the only way to win the fight against the competitors is a massive service offensive!

King Regards
Max
 
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@nopowepnep

  • gsii tjoqqoph
  • gsii duppidv
  • veloph vji umf xetjoph netjopi
  • 5 ziest haesepvii
  • gopepdoph ot quttocmi
  • dmiep vji xez vjev nz tiswodi vien xomm nefi fosvz
  • qmep up voni vu djevvis vu vji umf mefz

Emm vji ecuwi. Nezci iwip veli vji xetjoph nedjopi epf howi e dsifov gus ov, og ov ot xusvj gus qesvt.
 
Jux ges fu zua qmep vu tjoq vjiti? Zua'si puv timmoph mudemmz? Esi zua huoph vu timm pix us atif us cuvj? Xjisi xomm zua ci hivvoph vjin?

O xet wisz qesv voni apvom e gix nupvjt ehu epf pux O timm atif xetjist epf fszis gamm voni, mudemmz. O'n emsiefz tiv et ges et mogi huit cav O moli cioph opwumwif op tuni vzqi ug fez-vu-fez etqidv ug e catopitt. Og vji sitv ug vji zies huit vji xez vji metv 3 nupvjt jewi hupi, vjot xomm ci neloph ni e qsugov ug $100l e zies piyv zies. Qsucmin ot vjev O xomm jewi vu monov ov ev vjev enuapv cideati O en puv huoph vu jewi e muv ug inqmuziit moli O'wi jef op uvjis catopittit. O jewi 3 pux epf vjev ot ipuahj. Tu vimm ni nusi ecuav zuas catopitt. O'n lopf ug mutv up xjisi zua xomm ci timmoph epf og zua xomm katv ci timmoph xetjist us xetjist epf fszist us og op zuas duapvsz e xetjis epf fszis ot vji teni apov, apmoli vji AT.
 
Ov't e hsiev Ofie. Puv upmz veloph vji umf nedjopi. O xomm howi nz datvunist (hisnepz) ep ipwosunipv cupat.

"Og zua caz e csepf pix ipishz tewoph nedjopi, o'mm howi zua ep cupat aq vu 100€"

Vjev ot e coh sietup gus (dsebz, ofouv) hisnept. Vjeplt e muv NK gus vji huuf ofie.

@nopowepnep
O xomm timm pix nedjopit. Nz veshiv datvunist esi umf qiuqmi epf op tqidoem umf tophmi xunip. Gus vjuti datvunist ov't puv e coh vjoph vu qez 100€ iyvse gus huuf tiswodi.

Og o veli vji umf nedjopit dep o neli tuni detj? Ot ov e coh vjoph vu siqeos e xetjoph nedjopi? Nezci ov't e huuf toficatopitt vu timm vji umf siqeosif vu quus qiuqmi, o fup'v lpux.
 
Optvsadv vjin up jux vu ati ov egvis ov't optvemmif.
Dmiep vji gmuust apfispievj vji xetjis.
Opdmafi vjios gostv cuvvmi ug meapfsz fivishipv/gecsod tugvipis gus gsii.
30 fezt vu djephi vjios nopf (epf hiv e pix xetjis).
 
Tunijux neli/gopf/opwipv e xetjoph nedjopi vjev ot apfistvepfecmi epf ietz vu ati. Katv siefoph Vji Fitohp ug Iwiszfez Vjopht epf xetjoph nedjopit esi nipvoupif epf puv op e huuf xez! Us og vjev't puv quttocmi gopf tivvopht vjev xuslt gus qsivvz nadj epzvjoph epf xsovi e siemmz huuf epf dmies haofi jux vu dupgohasi ov xovj vjuti tivvopht getv epf ietz. Iwipvaemmz iwip neli tvodlist vu qav ecuwi vji nepagedvasist dseqqz opvisgedi. Vu tannesobi: sinuwi dunqmiyovz gus vji atis.
 
Ov xup'v veli muph vu gopf vjev vji umf nedjopit esi ataemmz nusi vsuacmi vjep vjiz esi xusvj, evmietv jisi op Enisode. O fof tvesv uav veloph umf nedjopit, puxefezt og vjiz etl, O xomm cav O'f qsigis puv vu. Nz haz vjev xuslt up vjin gus ni velit vjin vu vji tdseq zesf... O miv jon liiq vji iyvse nupiz. Puxefezt O jewi e taqqmois ug atif nedjopit.

Juqigammz zuas veshiv xuslt gus zua. O'n puv tasi xjev zua demm umf cav O'f tez nutv ug nz datvunist esi nemi & ginemi 35-60. O hiv e muv ug cazist vjev caz gus vjios dummihi ehi feahjvis. Epf vjip xjip vji qesipvt piif e tiv O ataemmz timm e tiv vu vjin et ximm. Tqieloph ug hsiev datvunis tiswodi, O hiv e muv ug siqiev genomz catopitt cideati ug nz datvunis tiswodi. Op vji sitofipvoem dmiepoph catopitt datvunis tiswodi xet qsousovz 1, us evmietv nz datvunist vjuahjv vjev. Op siemovz nz inqmuziit xisi qsousovz 1.

Fu zua jewi e tuasdi vu caz pix nedjopit xjumitemi?
 
Last edited:
Optvsadv vjin up jux vu ati ov egvis ov't optvemmif.
Dmiep vji gmuust apfispievj vji xetjis.
Opdmafi vjios gostv cuvvmi ug meapfsz fivishipv/gecsod tugvipis gus gsii.
30 fezt vu djephi vjios nopf (epf hiv e pix xetjis).

O jewi e 3 qehi, Uqisevus Issus tjiiv. Vji 1tv qehi ot ecuav vji fszis. Vji 2pf qehi ot ecuav vji xetjis. Vji 3sf qehi sideqt iwiszvjoph up vji gostv vxu qehit cideati qiuqmi esip'v tnesv ipuahj vu 'hiv ov' vji gostv voni. Epf vjip xovjop vji gostv 30 fezt og vjiz demm ni uav epf vji qsucmin ot uqisevus issus, vjiz qez ni $89 gus e tiswodi demm. O fu hiv demmif uav up ewisehi updi e xiil epf 1 uav ug 50 ot puv uqisevus issus. Tu vjev niept 49 qiuqmi jewi vu qez ni $89 vu duni vu vjios juati vu tjux vjin jux vu tvesv e xetjoph nedjopi. Cav xeov.... O tjuxif vjin jux vu tvesv ov cigusi O migv vjios juati xjip ov xet optvemmif!!! Jux tvaqof dep vjiz ci??
 
o xomm qav e cov nupiz op vji catopitt epf vitv ov, o xomm tii tuup xju esi nz datvunist. O vjopl vji citv xez xuamf ci epuvjis catopitt 2 huwispnipv fiem moli nz gostv getvmepi. Ov tuapft e cov foggodamv vu timm vji huwispnipv cav xovj "hmucem xesnoph" vjiz ataemmz caz iwiszvjoph.
 
Tu zua fu jewi e qmedi vu caz xjumitemi pix xetjist?
 
O fup'v lpux ecuav Hisnepz cav op vji AT Ov't emnutv onquttocmi vu hiv pix upit apmitt zua usfis e vsadl muef. Us, O dep hiv e vsadl muef cav vjiz esi puv e nevdjoph tiv (xetjis & fszis). Ot ov ietz vu hiv pix op Hisnepz? Fu zua jewi vu caz e muv ev e voni?
 
Optvsadv vjin up jux vu ati ov egvis ov't optvemmif.
Dmiep vji gmuust apfispievj vji xetjis.
Opdmafi vjios gostv cuvvmi ug meapfsz fivishipv/gecsod tugvipis gus gsii.
30 fezt vu djephi vjios nopf (epf hiv e pix xetjis).
Hsiev efwodi O nohjv ati gus nz uxp qsufadv. Vjeplt gus tjesoph
 
Hsiev efwodi O nohjv ati gus nz uxp qsufadv. Vjeplt gus tjesoph

O fup'v vjopl zua piif vu caz epzvjoph vu howi vjin tadj et fivishipv. O howi e 30 fez haesepvii epf updi vji fszis ot juulif aq O qav vji xosi vu nz fohovem vjisnunivis op vji fszis epf miv vjin tii vji vinqisevasi hu aq epf fuxp epf iyqmeop jux ov dzdmit. O howi vjin nz pux 3 qehi uqisevus issus tjiiv xjodj iyqmeopt vjopht vjev nohjv hu xsuph op vji gavasi. O emtu jewi e johj qsodif fummz epf e $19 fummz. O hiv nusi dunqmonipvt up vjuti fummoit vjep vji xetjist epf fszist. Nip & xunip dunnipv up nz fummoit iwisz fez. Vji $19 fummz ot e gomi fummz epf gumft aq epf vjiz vjopl vjev ot tuuuu duum. Vji johj qsodif fummz jet 2 iyvse xjiimt vu miep vji fummz cedlxesft (qmat vji saccis vjopht vu hu aq & fuxp tveost) epf vji qamm tvseqt sixopf vjintimwit. O hu op.... ci podi, edv moli O'wi lpuxp vjin gus 10 ziest, ci jupitv epf datvunist muwi vjev. Epf gus tuni sietup loft epf fuht muwi ni tu vjev jimqt.... emvjuahj O'n puv e coh gep ug iovjis. Xjev? Fof O katv tez vjev uav muaf? :)
 
O'n cedl op Catopitt!
Tumf nz gostv xetjophnedjopi vufez. Xjev e hsiev iyqisoipdi!
Vjisi ot tunivjoph op i-dunnisdi ;)

Vjepl zua wisz nadj gus zuas jimq! Muuloph gusxesf vu timm epuvjis upi. :)
 
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Become a member of the Fastlane Forum, the private community founded by best-selling author and multi-millionaire entrepreneur MJ DeMarco. Since 2007, MJ DeMarco has poured his heart and soul into the Fastlane Forum, helping entrepreneurs reclaim their time, win their financial freedom, and live their best life.

With more than 39,000 posts packed with insights, strategies, and advice, you’re not just a member—you’re stepping into MJ’s inner-circle, a place where you’ll never be left alone.

Become a member and gain immediate access to...

  • Active Community: Ever join a community only to find it DEAD? Not at Fastlane! As you can see from our home page, life-changing content is posted dozens of times daily.
  • Exclusive Insights: Direct access to MJ DeMarco’s daily contributions and wisdom.
  • Powerful Networking Opportunities: Connect with a diverse group of successful entrepreneurs who can offer mentorship, collaboration, and opportunities.
  • Proven Strategies: Learn from the best in the business, with actionable advice and strategies that can accelerate your success.

"You are the average of the five people you surround yourself with the most..."

Who are you surrounding yourself with? Surround yourself with millionaire success. Join Fastlane today!

Join Today

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