Wayfair's Road to $1 Billion

[andviv]

Wayfair's Road to $1 Billion | Inc.com

Of course thought of a couple of people from the forum.

And here are most of us trying to make money the hard way.

Great story.

 

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[Likwid24]

I don't know how they became so successful. I guess in the beginning they cared about their customers. Now they became big and the money went to their head. They might possibly have the worst customer service I have ever dealt with. Its and absolute disgrace. I will never buy from them and will never recommend them.

 

[hedgehog757]

I don't know how they became so successful. I guess in the beginning they cared about their customers. Now they became big and the money went to their head. They might possibly have the worst customer service I have ever dealt with. Its and absolute disgrace. I will never buy from them and will never recommend them.

What did you buy from them and what was wrong with it that their customer service was so bad?