We are saying the same thing. There is a gap: whether is it on governance/privacy, structuring data or AI-literacy, the need is there.It is not that they don't know how to leverage Copilot. The problem is that we are early with the technology, and the data needs to be extremely well-structured in many cases, which creates issues. AI has been around for a long time in MS tools, but unfortunately, Copilot merely provides a slight edge at this point.
I can say that a huge number of people can benefit from training. I know of companies that have billions in ARR that have pilot projects for copilot. From what I have seen, most users are using very basic prompts and lack the creativity to use it past researching & drafting docs. (Putting aside tech teams).
Take HR for examples. Many roles have many repetitive and menial tasks. With a bit of creativity and proper security accesses, many things can be automated. Yet, lot of those folks just use copilot to "search".
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