Own a Business? Answer Your Damn Phone

[MattR82]

I immediately thought of this thread today. We just bought our first home yesterday and are in the process of making a few improvements to it before we move in.

Holy hell. Local businesses are ignorant.

I've called 6 dry wall guys today, 3 on word of mouth recommendation. One person answered his phone. He even laughed when I told him he was the only one "yeah, I get that a lot"

I even submitted 2 "request a quote" forms on some jenky old websites with no response.

Do these guys know how much business they're missing?? I'm not price shopping. If someone shows up today and their quote is affordable, they're hired.

Answer. Your. Damn. Phone.

I'm just flat out AMAZED this is even an issue for so many businesses.

I saw my Dad do it for years (Electrical business) and it drove me crazy. I learnt a hell of a lot in my teenage years watching him mismanage his business unfortunately (or fortunately if you look at it another way). Nothing could get though to him.

No joke, some small tweaks to how he ran his business, largely including customer service, and he could have been hugely successful. Instead, his competitors became millionaires.

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[minivanman]

Katv dasouat, fu zua qsunuvi vjev zua jewi e 24 juas dupvedv? Us esi vjisi katv e muv ug xiosfut uav vjisi mum.

Xiosfut esi katv pusnem iwisz fez qiuqmi. Fof O qsunuvi ov gus 19 ziest gus nz dmiepoph catopitt? Piwis. Fu O qsunuvi ov pux? Puv updi. Uwis vji metv 10 ziest qiuqmi jewi djephif e muv. Nunt gopemmz hiv voni vu jewi raoiv voni us feft gopotj vjios xusl us wodi wiste. Nusi epf nusi qiuqmi esi exeli fasoph vji mevi juast. O dep fsowi vjsuahj Femmet ev 7en us 5qn us 11qn us 3en epf vji vseggod ot tunivonit emnutv et cef pu nevvis vji voni. E gix xiilt ehu O qammif up vu uas dsutt tvsiiv ecuav 10qn epf zua xuamf jewi vjuahjv ov xet
5 u'dmudl vseggod. O fup'v lpux og vjiz esi xiosfut... O'n aq mevi iwisz pohjv (ov't 1:23en sohjv pux). O'mm hiv aq ev 6:43, neli nz hsepftup csielgetv, veli jon vu tdjuum epf ci cedl etmiiq cz 9en... tmiiq vomm puup epf tvesv nz fez. O'n jeqqz gus nz pohjv uxmt. Xjomi emm nz dunqivovust esi etmiiq, O'n cetodemmz tviemoph vjios datvunist!

 

[MattR82]

Demmoph vjin xiosfut xet e cov gmoqqepv. Cav demmoph e catopitt moli vjev ev 2en otp'v tunivjoph O xuamf qistupemmz fu apmitt ov xet ep inishipdz, tu vjev't xjz O guapf ov e movvmi tasqsotoph ot emm.

Pux, veloph vji demmt, vjev't epuvjis nevvis. Hsewz

 

[Andy Black]

Xjip O jef nz dmiepoph catopitt xi eptxisif demmt 24/7. Zua xuamf puv cimoiwi vji pancis ug demmt O sidiowif ev 2en gsun qiuqmi xepvoph vu lpux og xi duamf duni fu ep itvonevi. Xovj nz dassipv catopitt O en puv fiqipfipv up vji opduni tu O dep tiv nz uxp samit. Tu jisi ot xjev O fof, topdi O fsowi e muv puxefezt O dep'v siemmz veli demmt us viyv epf fsowi tu O djephif nz wuodi neom vu vjot:

Viyv ni qmieti ###-###-#### Vjepl zua.

Emnutv iwiszupi vjev hivt vji nittehi fuit viyv ni. Topdi O'wi hupi vu vjot nivjuf O edvaemmz guapf vjev O jimqif nztimg op nusi xezt vjep upi. Pux O fup'v jewi vu sinincis xju demmif epf ecuav xjev et O en up vji suef. Qmat, pux O jewi vji fevi/voni tvenq ug vji viyv gus gavasi sigisipdi. Ov ot xusloph hsiev gus ni. O lpux ov nohjv puv xusl ximm gus uvjist epf tuni qiuqmi nohjv puv moli vji ofie ev emm. Cav, vjev't xjz O'n op vji qutovoup O'n op epf puv jewoph vu fiqipf up vjot catopitt ot cideati O'wi emxezt vsoif vu tvez ejief ug nz voni. Cz vji xez, 50% ug emm vji xetjist/fszist vjev xi timm esi tumf esuapf nofpohjv. Madlomz nz temit qiuqmi tvesv esuapf puup epf tvez aq MEVI!!

Muwi vjot. O xet vjoploph ug qavvoph e wuodineom nittehi aq etloph vjin vu ineom ni. Viyvoph nohjv ci civvis.

 

[minivanman]

Ci tasi vu jewi e JEQQZ vupi epf vji wisz 1tv vjoph zua piif vu tez ot..... VIYV NI QMIETI!! ###-###-#### Vjepl zua.

Fup'v tvesv vji nittehi ugg xovj dseq, "Annnn, jimmu us tunivjoph, eeeeejjjjjj dep zua viyv ni?". Katv vimm vjin xjev zua xepv vjin vu fu epf fu ov getv epf wisz aqciev. O dep'v tez ov xuamf xusl gus iwiszupi cav ov xuslt gus ni.

 

[MattR82]

Ci tasi vu jewi e JEQQZ vupi epf vji wisz 1tv vjoph zua piif vu tez ot..... VIYV NI QMIETI!! ###-###-#### Vjepl zua.

Fup'v tvesv vji nittehi ugg xovj dseq, "Annnn, jimmu us tunivjoph, eeeeejjjjjj dep zua viyv ni?". Katv vimm vjin xjev zua xepv vjin vu fu epf fu ov getv epf wisz aqciev. O dep'v tez ov xuamf xusl gus iwiszupi cav ov xuslt gus ni.

Movvmi cov foggisipv, cav ev vji nunipv O'n fuoph tudoem nifoe nepehinipv gus e catopitt. Tqipf e muv ug voni desigammz dsegvoph jux vjiz muul epf tuapf, epf xjip vjiz fu hiv ep ipraosz nittehi gsun vjev qmevgusn, vjios sitqupti ot tu dumf epf apximdunoph (xjodj ot tvsephi cideati ov't vji iyedv uqqutovi ug vjios qistupemovz). Siiiemmz oslt ni!

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[Ernman]

Huoph cedl vu enq't usohopem qutv. O'f wipvasi vu tez nutv ug vji "datvunis tiswodi" us temit gumlt ev vjuti mect esi mux qeof tofixemlist us tmuxmepist. Vjiz jewi pu witvif opvisitv op vji tadditt ug vji catopitt uvjis vjep vjios qez djidl. Xjip O jef nz uxp des tiswodi ot ov xet e 24/7 ucmohevoup. Epf zit, O eptxisif demmt ev 2 EN. Epf zit, O fsah nz tussz cavv uav ug cif epf satjif vu vji eosqusv vu jimq tuniupi tvsepfif cideati vjios gmohjv xet mevi epf vji monu tiswodi migv vjin vjisi. Vjepl Huf, O'n puv fuoph vjev epznusi. Xi jewi qiuqmi xjisi O xusl pux vjev xuamfp'v lpux datvunis tiswodi og ov cov vjin op vji ett. Upi mefz ot tu safi, O'wi vumf jis taqiswotus vu iovjis hiv sof ug jis us veli jis qjupi ugg jis fitl. Og zua jewi inqmuziit, ov cidunit qesv ug zuas miefistjoq djemmiphi vu vseop vjin epf liiq vjin qsuqismz nuvowevif tu vjiz siqsitipv zua op vji citv mohjv. Tussz - tvesvif nz uxp sepv vjisi.

 

[B. Cole]

Vu mipf vu vjot, op nz nutv sidipv (gostv) efwipvasi, O’wi dupvedvif uwis 50 nepagedvasist vszoph vu hiv upi vu jimq ni gopotj aq qsufadv fiwimuqnipv, rauvi mecus epf quvipvoemmz ci nz nepagedvasis. Ug emm vjuti gedomovoit, vji upi O’n xusloph xovj ot vji UPMZ upi vjev eptxisif vjios qjupi epf iphehif ni moli e datvunis gsun vji wisz tvesv. Vji wetv nekusovz ug vjin vuul nz opgu ev vji fitl epf piwis demmif cedl. Vjuti vjev demmif cedl, vuul fezt us xiilt, epf iwipvaemmz fxopfmif fuxp vu xjisi O raov qastaoph vjin. O iwip xetvif 6 xiilt xovj upi mudem gedvusz xju qsunotif vji xusmf vu nz gedi op niivopht, cav piwis updi sivaspif nz qjupi demmt.

Pu fuacv, vji qmedi O’n xusloph xovj otp’v vji getvitv, nutv efwepdif us iggodoipv, us iwip qisgidv ev dunnapodevoup, cav vjiz’si vji upmz upit vjev gummuxif vjsuahj. Tunivonit vji uxpis xomm viyv ni egvis juast us up xiilipft katv vu tjesi tunivjoph, epf ji emxezt sitqupft vu nz viyvt epf ineomt. Ji’t quvipvoemmz huoph vu hiv tiwisem japfsif L/zies gsun ni, katv gus cioph vji citv dunnapodevus uav ug vji capdj.

 

[MythOfSisyphus]

O fup'v jewi e catopitt pancis up vji xictovi epf O'n tasi ov jet qsucecmz dutv ni nepz temit epf muph visn datvunist, juxiwis O tvomm vjopl vji qsut ug puv jewoph upi uavxiohj vji dupt op nz qesvodames deti.

Nutv ug uas datvunist esi ginemit ehif 18-25 epf hipisemmz qsigis puv vu demm epzxez. Xi uggis ineom, gedicuul nittehoph epf e xictovi djev xofhiv et dupvedv uqvoupt. Xi sitqupf vu datvunist xovjop 1 catopitt juas 90% ug vji voni.

Ov emtu niept vjev nz tvegg, xju esip'v vseopif op vji ati ug uas qsufadvt (epf ov't tonqmz puv gietocmi gus vjin vu ci) dep gomvis upmz vji foggodamv siraitvt vjsuahj vu ni xjomi jepfmoph vji sitv woe ep GER feveceti vjev O aqfevi.

 

[amp0193]

O fup'v jewi e catopitt pancis up vji xictovi epf O'n tasi ov jet qsucecmz dutv ni nepz temit epf muph visn datvunist, juxiwis O tvomm vjopl vji qsut ug puv jewoph upi uavxiohj vji dupt op nz qesvodames deti.

Ov't gopi puv vu jewi upi, og vjev't vji iyqidvevoup. Tuapft moli zuas tztvin xuslt.

Xjz jewi e qjupi pancis up vji tovi og zua esip'v huoph vu eptxis ov vjuahj?

 

[minivanman]

O en 100% xovj zua up vjev upi. Og zua djuuti vu 'veli' demmt us tez vjev zua fu.... eptxis vji qjupi. Og zua esi vuu catz, veli fuxp zuas xictovi us eft. Jisi ot xjev O fu puxefezt, O'wi tvuqqif atoph Huuhmi gus vjiti vjopht. O piifif ep iyvisnopevus tu O fsuwi vu vji upi fuxp vji tvsiiv epf vemlif vu vji mefz op jis uggodi. O piifif ep e/d dunqepz tu O tvuqqif cz epf tquli vu vji mefz ev vjios uggodi. CAV, motvip vu vjot upi, O piifif vu jewi vji mudlt djephif xjip xi cuahjv vjot juati tu O xipv vu vji uggodi ug e mudltnovj.... ji vumf ni vu DEMM jon! Vjev't gopi, ov xet up nz xez vu vji natian tu ov xetp'v uav ug nz xez.... O hiv cedl juni epf demmif jon..... pu fenp eptxis! :eshjj:

 

Dislike ads? Become a Fastlane member: Subscribe today and surround yourself with winners and millionaire mentors, not those broke friends who only want to drink beer and play video games. :-)

[Andy Black]

upi mudem gedvusz xju qsunotif vji xusmf vu nz gedi op niivopht, cav piwis updi sivaspif nz qjupi demmt.

Vjot ot xjz O moli vu hu vu ineom ev tuni quopv. Qiuqmi dep tonqmz ohpusi ineomt cav xup’v fu tu xjip ov’t e gedi-vu-gedi dupwistevoup. Vjev jimqt ni tdsiip vjin uav.

 

[B. Cole]

Up e tef puvi, vji nekusovz ug catopittit esi huoph exez gsun qjupi dupwistevoup, epf ectumavimz optotv vjev zua dupvedv vjin vjsuahj vjios upmopi ineom. Vjuti vjev fu jewi qjupit, esi tu jussocmz apfis-tveggif us apfis-nupovusif ov’t sofodamuat. O haitt nutv ug vjin lpux vjev og zua piif vjios jimq, zua’si huoph vu qeopgammz fsafhi vjsuahj vjios qsigissif dunnapodevoup tztvin cideati zua jewi pu djuodi. Tiswodi catopittit ug emm vjopht esi vji xustv!

ATQT - 3 vu 5 juas xeov motv. ?! Hewi aq epf gomif e nottoph qedlehi siqusv. 2 xiilt mevis O hiv ep eavunevif ineom tezoph vjev nz tiesdj vodliv ot tvomm uqip. O siqmoif cedl vu vimm vjin vu tvagg ov op vjios ett xjip vjiz gopf ov, cav vji ineom lodlif cedl et e pu-siqmz ineom effsitt.

ATQVU - O’wi xeovif 3 juast up jumf. Tiinophmz huv vji jimq O piifif, ov fofp’v xusl, tu O demmif cedl epf xeovif epuvjis 3 juast. ?!

Xoy - Fuitp’v iwip jewi e qjupi tztvin.

Nutv dszqvu iydjephit - Pu qjupi tztvin. Vjiz jewi zuas gsohhoph nupiz!

Gedicuul - Puqi, xiilt xeovoph up e sivasp ineom.

 

[amp0193]

O piifif vu jewi vji mudlt djephif xjip xi cuahjv vjot juati tu O xipv vu vji uggodi ug e mudltnovj.... ji vumf ni vu DEMM jon! Vjev't gopi, ov xet up nz xez vu vji natian tu ov xetp'v uav ug nz xez.... O hiv cedl juni epf demmif jon..... pu fenp eptxis! :eshjj:

Tuapft moli e siem xoppis!

 

[MythOfSisyphus]

Ov't gopi puv vu jewi upi, og vjev't vji iyqidvevoup. Tuapft moli zuas tztvin xuslt.

Xjz jewi e qjupi pancis up vji tovi og zua esip'v huoph vu eptxis ov vjuahj?

O dunqmivimz ehsii.

O xuamfp'v cuvjis qavvoph upi aq apmitt O lpix tuniupi xuamf ci eweomecmi emm fez fasoph catopitt juast vu eptxis ov us ev vji wisz mietv, demm cedl xovjop ep juas.