I'm just flat out AMAZED this is even an issue for so many businesses.I immediately thought of this thread today. We just bought our first home yesterday and are in the process of making a few improvements to it before we move in.
Holy hell. Local businesses are ignorant.
I've called 6 dry wall guys today, 3 on word of mouth recommendation. One person answered his phone. He even laughed when I told him he was the only one "yeah, I get that a lot"
I even submitted 2 "request a quote" forms on some jenky old websites with no response.
Do these guys know how much business they're missing?? I'm not price shopping. If someone shows up today and their quote is affordable, they're hired.
Answer. Your. Damn. Phone.
I saw my Dad do it for years (Electrical business) and it drove me crazy. I learnt a hell of a lot in my teenage years watching him mismanage his business unfortunately (or fortunately if you look at it another way). Nothing could get though to him.
No joke, some small tweaks to how he ran his business, largely including customer service, and he could have been hugely successful. Instead, his competitors became millionaires.
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