Hello everyone.
A lot of you know me for my digital marketing Gold Thread here on the FLF ( see sig ), as well as other posts in the forum.
What you might not know is that I've successfully built 6 profitable SaaS programs either solely by myself, or with a single partner ( and with no other employees other than VA's ), and that I am working on building my 7th SaaS
I've learned a few things in SaaS over the last 7 years that span:
- Handling competitors
- Reducing churn
- Fraud reduction
- Technology for SaaS needs
- Big Data ( billions of new data points daily over years )
- Increasing LTV
- APIs
- Pricing
- Onboarding
- Project management
- Marketing
- Customer service
- Partnerships
- Customer demos/profiles, MVPs, UVP's, ahHa moments, etc
- many many more things
I've focused all my SaaS programs in the digital marketing space, but I have some ideas for new SaaS programs expanding outside of that for the future.
I can't answer questions related to:
- Legal - please seek an attorney
- Specific finance questions about my current or past SaaS programs - I'm not going to divulge other than generalities to the public. I can verify for a mod though if needed.
- Info on verticals outside of digital marketing - meaning if you have a SaaS for doctors and you ask me a specific medical question, I won't know it if it pertains to doctors or medical
- LLC vs Scorp Vs etc - This is legal
- How long is a piece of string type questions
And before anyone asks.. NO, not all 6 SaaS are currently running right now. I closed down the first 5 over the years at different times due to either partner problems or interest died off for me and I rolled into the next SaaS combining ideas to make something new.
For clarification, I am running 1 active SaaS right now and building another ( the 7th ) that is not public atm since it is not finished.
Ask away!
P.S. - Listen, I'm a different type of person. I have very unique views that don't always fit the norm you might have heard elsewhere. What I tell you is what has worked for me and the way I see things from my own personal experience. There are many ways to skin a cat. If you don't agree, that's cool but always think things over for yourself and what will work for you.
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Hey @eliquid I`m Alex, a software engineer, I`m also currently working on as SaaS platform with friends of mine, trying to get it off the ground. The platform is used for e-commerce.
I wanted to ask you a couple of questions related to clients.
About a month ago we finally had our hard proof and received the first payment from a client.
Right now we have a couple of clients but we are still losing money because of expenses for hosting, legal stuff and so on.
We have a chance to break even if we sign a client who is willing to work with us, lets call him G.
We`ve been trying to get G.`s stuff ready, changing design, adding functions, adding products, adding payment methods etc.
Initially we had agreed on a monthly payment but we added alot of stuff for him and alot more products than he wanted in the begining.
One of my colleagues met G. on monday and felt that G. might be shady.
He felt that G. has been playing us and might be a bad client, meaning that we`ll have legal and other problems if we work with him.
My questions are:
1. Have you dealt with bad clienst which threaten your business?
2. Should we try and avoid such clients, even on a gut feeling?
Any advice would be much appreciated
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