I have a question. My business is usually a one-time sale, it's very rare to get repeat customers but we get alot of referrals. So my LCV is equal to a single purchase. But LCV ranges from $500-$1000. My CPC is about $3.50, so I'm trying to figure out how I could apply this to my business. Average "cart" or sale is $5000. I have the opposite issue where my first sale is huge and I cannot think of how to keep the customer as they usually blow their wad initially.
LCV is Lifetime Customer Value.
Well, I would say you don't have a LCV problem.
But, knowing your business, I have a few ideas that may work for you, but can't really post them here without giving away your business.
Have you considered an email list? A customer who buys a $5,000 product/service, I'd imagine, would be likely to buy another one from you.
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